300kb upload on XL BB?
 

Is that a reasonable amount as it seems low?
How do i check/replace my modem speed?

Re: 300kb upload on XL BB?
 

It's been rumoured VM have deliberately been doing this in some areas as an extreme congestion control measure.

But you've not said what you were doing when you came to that 300kb figure or how you tested it, so I don't know what's causing it for you.

Re: 300kb upload on XL BB?
 

Im not sure how best to check? ive used online speed testers?

The reason i checked was my Xbox was complaining about upload?

Re: 300kb upload on XL BB?
 

Well show us the results link from the online speed tester then?

Re: 300kb upload on XL BB?
 

Re: 300kb upload on XL BB?
 

And london server?

Re: 300kb upload on XL BB?
 

hmm yeah, seems suspicously close to the speed I get.

Re: 300kb upload on XL BB?
 

Re: 300kb upload on XL BB?
 

not much different to mine,


https://www.cableforum.co.uk/images/...2011/01/22.png



thats the best u/l i've had since the weekend, never had more than just over 1Mb u/l since the upgrades. but had probs with connection loss - covered in another thread.

Re: 300kb upload on XL BB?
 

anyone else got any advice please :)

Re: 300kb upload on XL BB?
 

http://www.pingtest.net/result/35062333.png

---------- Post added at 16:38 ---------- Previous post was at 16:37 ----------

Still having problems :( any ideas?

Re: 300kb upload on XL BB?
 

In reply to your Pingtest above, are you using the SuperHub?

and if so, disabling the following may improve line quality:
- port scan protection
- firewall features
- ip flood detection

They can be found by doing the following steps:

Go to http://192.168.100.1
Logging in (details can be found on side of SuperHub, if not changed)
Advanced settings (link is at bottom)
and then Services, which is found under Content Filtering on the left sidebar.

Hope this helps :)

Re: 300kb upload on XL BB?
 

Hi I don't have superhub yet, anyone any advice on how to improve ping and packet loss?
Please :)

Re: 300kb upload on XL BB?
 

Any chance of your modem stats? Enter 192.168.100.1 into your browser, if asked for user and pass it's root for both.

Copy and paste your downstream and upstream.

Re: 300kb upload on XL BB?
 

Thanks for reply yeah I'll post them as soon as I get home

---------- Post added at 17:46 ---------- Previous post was at 16:25 ----------

Signal
This page provides important information about the status and quality of the communications between your cable modem and the cable modem network.

Downstream Channel
The data shown in the table below provides information about the signal coming from the network to your cable modem.

Downstream Status

*Operational
Channel ID

*72
Downstream Frequency

*323000000 Hz
Modulation

*256QAM
Bit Rate

*20480000 bits/sec
Power Level

*8.0 dBmV
Signal to Noise Ratio

*40.5 dB
Upstream Channel
The data shown in the table below provides information about the signal being transmitted to the network from your cable modem.

Upstream Status

*Operational
Channel ID

*6
Upstream Frequency

*35800000 Hz
Modulation

*16QAM
Symbol Rate

*768000 bits/sec
Power Level

*39.7 dBmV

---------- Post added at 17:47 ---------- Previous post was at 17:46 ----------

Is that right?

Re: 300kb upload on XL BB?
 

That's right, the only thing I can see there is the downstream power level on the high side.

Re: 300kb upload on XL BB?
 

what does that mean buddy? anything i can do?

Re: 300kb upload on XL BB?
 

The only thing that can be done is ring it in to get a tech out or get your own forward path attenuator (6dB) from Maplins which may or may not fix the problem.

It will bring the power levels to within spec but it won't solve any other problem there may be.

Re: 300kb upload on XL BB?
 

do you think a superhub could help?

Re: 300kb upload on XL BB?
 

As I don't have one I can't really answer that. I am biased as I do not think ISP's should force hardware on a customer except the modem needed for the initial connection.

That said look at the post here and make your own mind up.

http://www.cableforum.co.uk/board/12...y-with-it.html