New Hub
 

Hello I rang Virgin up today to upgrade my broadband O.K. they have done it for me up to XL package and they are going to send me a new hub router that they have got,what I want to know is I have my P.C. upstairs connected to my Cable Modem with a few wires runinig down the bedroom wall,when I get this new Hub router could I connect this Hub downstairs and and use my P.C. upstairs wirelessly also use laptops wich my grandchildren got hope so then I can get rid of a few wires in the bedroom thanks take care best regards

Re: New Hub
 

Yes the new hub is a wifi enable router.. which means that you can not only connect the devices wirelessly but you also will have 4 ethernet ports if you want to connect the devices by ethernet cable

Re: New Hub
 

I would need a dongle connected to my P.C. to pick up the signal from the new hub will I ,thanks again take care

Re: New Hub
 

Either a dongle or a wifi PCI/e card..

I think with the new hub you might get a USB dongle free but probably some staff member will confirm

In the mean time though the ethernet wire you already have will suffice until you get the wifi setup

Re: New Hub
 

The Superhub will need to stay upstairs if that is where your incoming broadband connection is unless you have another connection downstairs.

If you have upgraded to 20Mb XL you will receive a Superhub only as only XXL and XXXL get a dongle.

So you have the choice of purchasing one from ourselves for £30 which will come with full technical support and a 2 year warranty or you can purchase one from any reputable stockist but we do not support 3rd part equipment.

Re: New Hub
 

Yes I want one of those how would I go about geting one cheers thanks again ,and how would I know if I am geting 20Mb its all the same to me thanks guts take care best regards

Re: New Hub
 

Just thinking about the wireless dongle suggested in another of Roy's threads, which I believe is only wireless G.

Can anyone confirm if the new hub is N speed as a different dongle would then be appropriate.

Re: New Hub
 

hi yes this is a different thread because i have upgraded to one of these Virgin hubs I need one of these dongles from Virgin because I dont know if the netgear dongle will work properly,anybody want to buy a Netgear router hardly used cheers guys take care best regards

Re: New Hub
 

If you want a Virginmedia supplied dongle you need to call Customer services on 150 from a Virginmedia phone line or 0845 454 1111 from any other phone.

Re: New Hub
 

Yes I will I need one ,but the speed I got now is still under 10Mb they said they would upgrade it to 20Mb when will that hapen cheers take care

---------- Post added at 18:31 ---------- Previous post was at 18:03 ----------

Hi I just rang customer service to buy one of these dongles and he said there was one in the box with the hub cant fault that hope he is right cheers take care

Re: New Hub
 

I would not hold my breath on that but do let us know if it arrives.

---------- Post added at 19:20 ---------- Previous post was at 19:18 ----------

Both hubs are N rated and so is the dongle.

Re: New Hub
 

Cheers. I was concerned that Roy didn't go ahead and buy the dongle we discussed in a different thread as he might have ended up stuck at G speed.

Re: New Hub
 

Hi guys what does that mean G speed ,I am more concernd about my speed it should be 20Mb now so they said ,and I couldnt believe it when he said it was in the box lets hope so cheers take care

Re: New Hub
 

The G thing is related to wireless speeds Roy. As wireless developed it gradually got faster as the technology matured.
Early wireless devices used Wireless B which was limited to 11Mb/sec. Later devices on Wireless G were capable of 54Mb/sec.
The latest development is Wireless N. This is faster still and also seems to give better range.

It's important to have a wireless dongle or card for your pc which will match the hub/router speed to get best performance.

Re: New Hub
 

Hi sounds good to me cant wait to get it now ,there will be a lot of wires going from the bedroom when I get this hub working downstairs cheers take care best regards

---------- Post added at 09:30 ---------- Previous post was at 09:29 ----------

how can I find out if they have uped my speed to 20Mb thanks again

Re: New Hub
 

Click here http://192.168.100.1/ login using the word root for the username and password and then click on Operation Config. and look for Maximum Downstream Data Rate : 20480000 as that is 20Mb.

Re: New Hub
 

Thats great sorry for the late reply ,I should uninstall the Netgear Router that is on my P.C. at the moment be for this Hub comes from Virgin shouldnt I ,thanks again for your help ill give you a shout when it comes take care best regards

---------- Post added at 00:38 ---------- Previous post was at 00:07 ----------

Hi I have had a look on how to uninstall the netgear but not sure how to get rid of it compleatly because the drivers need to go as well dont they cheers thanks again take care

Re: New Hub
 

O.K. guys I have received my new Hubb today there was no Wireless adaptar in the box so I rang customer service up and they said that they would get one in the post for me today ,cant fault them the hub looks really nice I am wel pleased ,just got to get it all connected when this adaptar comes ill let you all know whats next cheers take care best regards

Re: New Hub
 

Hello Masque how you doing mate I got a little problem about this hub if I connect it up to my P.C. with an eathernet cable all should be fine ,but will it connect to my grandchildrens laptops when they come down wirelessly ,would it work both ways my P.C. and there laptops together hope you can help cheers take care best regards

Re: New Hub
 

Yes it'll work providing you provide them with the correct network key to get access to your router /internet.

Re: New Hub
 

thanks a lot ,would it work like this if I used the Wireless connection with the USB adaptar to make my P.C. wireless could I put an earthenet cable in the Hub to a second P.C. would that P.C. work, I am so confused dont really know what to do, I would really like to run my P.C. wireless and a second P.C. in another room, thanks again take care best regards .

Re: New Hub
 

Wireless and wired connections will work independently from each other, so yes: you can use (normally 4) wired machines as well as a number of wireless machines at the same time.

Re: New Hub
 

Well thats great ,this is what I want to do I got my new Hub downstairs with an eartenet cable going to a P.C. downstairs ,can I use my main P.C. upstairs wirelessly with a USB adapar in it from the Hub downstairs thats what I need to do will that be O.K. cheers take care best regards

Re: New Hub
 

How old is your house?

Re: New Hub
 

why does that matter its about 60 to 70 years old cheers take care

---------- Post added at 21:04 ---------- Previous post was at 20:59 ----------

Hi when i get this USB adaptar and set it all up I still can use my original E Mail address and password can I ,I dont have to change them do I thanks again take care best regards

Re: New Hub
 

So it might have nice thick internal brick walls - which degrade wireless signals. But you'll just have to try it and see.

No you won't need to change them - you can use your current mail addresses.

Re: New Hub
 

Hi no the wals are not that thick the Hub is practically directly under the P.C. so its ony the ceiling in the way thanks again for your help cheers take care best regards .

---------- Post added 20-01-2011 at 00:19 ---------- Previous post was 19-01-2011 at 23:23 ----------

Hi is this Hub any good because I have herd some bad reports about it ,I am not very technically minded so i wouldnt know what to do if it wasnt working properly ,why so many complaints about it surely it cant be that bad thanks again take care best regards.

Re: New Hub
 

Hi Just got my USB adapar just plucking up courage now to Install the Hub and adaptar any advice would be great thanks take care best regards

Re: New Hub
 

First connect a machine using ethernet cable and focus on getting that to work (reboot the hub and computer). Do not start faffing about with the wireless until the wired connection works. Once you've achieved the wired connection you can always post here to ask questions about the wifi and security etc.

Re: New Hub
 

thats really good advice but thats going to be a problem because my P.C.is upstairs and the Hub is downstairs havnt got the earthenet cable long enough ,coulnt i just go for the wireless connection first as last with your help it should be O.K. shouldnt it thanks again cheers take care best regards .

Re: New Hub
 

Hi Guys I have just set up my Hub all working and the wireless all working looks really good at the moment no problems cheers take care best regards

Re: New Hub
 

Well done! Have you secured the wireless connection to prevent your neighbours piggy backing on it?

Re: New Hub
 

All hubs come secured out of the box as each has its own name and individual password printed on the side of the hub which can be changed by using the default login details which are also on the side of the hub.:)

Re: New Hub
 

Ah fair enough. It's been about 3 years since I left VM :)

Re: New Hub
 

The first hub was supplied in August 2010 and the Superhub arrived a couple of months later.:)

Re: New Hub
 

All working fine so far kep your fingers crossed thanks for all your help take care best regards.