the netgear router (a little rant)
 

It's not just me is it? I have had no end of trouble since saturday with the new netgear n router supplier by vm. My trusty old store bought linksys with the ambit 255 modem served me very well in the years i used it, but this router is just awful

after a quick phone call and a chat with a lovely lass called Keely, she has agreed to send me out an ambit 256 so i can get back to how i was.

its not just me is it? is this netgear router really that bad? anything i can do to get a second xbox on live without it dropping connection?

Re: the netgear router (a little rant)
 

Ambit 256 is a modem not a router. It would look like a modem issue not a router one.

Re: the netgear router (a little rant)
 

he is talking about the hub
http://shop.virginmedia.com/broadban...s-routers.html

Re: the netgear router (a little rant)
 

I've had to swap hubs for modems over the last few weeks

Re: the netgear router (a little rant)
 

yeah i know it is, the whole thing is just not that good. the girl at vm even agreed with me. ive got my own linksys router, so i cant wait to get another ambit modem. never had a problem with that combination

Re: the netgear router (a little rant)
 

Didn't reliase, my fault. Perhaps VM wil ditch the idea of hubs, god knows what will happen with the 100Mb roll out as they will all be super hubs and they can't get the normal ones right!

Re: the netgear router (a little rant)
 

Yeah sorry, i mean the netgear vmdg280 they gave me on saturday due to a house move. they said my old ambit 255 was not pairing with the service whatever that means. it worked fine last time i moved house.

anyway the girl on the other end of the phone was nice enough to post an ambit 256 out in the post so i can use my wrt54g2 router again. i think the only time i ended up resetting everythin was once in the last 2yrs and that was only because we had a power outage.

what happens when i receive it then? i know im to wire it up without the router initally and call vm to get it activated, but what happens to this hub. do i post it back to vm?

Re: the netgear router (a little rant)
 

just a little update. my ambit 256 came today but with being at work i missed the delivery. iv arranged a mate of mine to come house sit tomorrow and arranged for re-delivery.

question still stands though... where do i post the netgear router/modem combo? surely vm will want this junk back?

Re: the netgear router (a little rant)
 

Just hang on to it until they ask for it back ;)

Re: the netgear router (a little rant)
 

That's what I'm thinking. They didn't ask for it back and one user over at the vm board was told to hang onto it? This surely isn't right but it doesnt surprise me why there's loads on eBay :/

Just on my way home anyway, mate said modem has arrived so fingers crossed I will have my net back to normal by 7pm. (fingers crossed tech support don't take too long registering the mac address)

Re: the netgear router (a little rant)
 

The superhub is actually quite good... Would be better to have the choice of a router-modem all in one or just a modem though... Some people would rather use their own routers..

Re: the netgear router (a little rant)
 

I was under the impression you can make the superhub a modem too

Re: the netgear router (a little rant)
 

The only way you would know that is if you were trialling one. However choice would be better for the customer especially if they had their own kit and were on 50Mb, no engineer for install just a config file to the modem-upgrade to 100Mb done.

Re: the netgear router (a little rant)
 

Exactly. At the moment there is no option to turn it into a modem only... You can obviously disable the wireless etc etc though.

Re: the netgear router (a little rant)
 

While this is technically possible, in practice even that method leaves a lot to be desired with the vmdg280 (from my personal experience no more then 3 nights ago it was awful). Happy to report I got an Ambit 255 in the end. Mac registered in 10mins have everything connected online with no problems for hours last night. Just need post modem log later so you can all check and see if it's 20meg I'm getting if you don't mind? I always forget what I'm looking for

---------- Post added at 19:11 ---------- Previous post was at 17:25 ----------

In the modem configuration page, what downstream part should i be looking for regarding speed

Re: the netgear router (a little rant)
 

It will be something like this

Primary Downstream Service Flow
SFID : 4848
Max Traffic Rate : 53000000 bps (yours will be 20480000)
Max Traffic Burst : 10000 bytes
Min Traffic Rate : 0 bps

That only shows what you have been provisioned.

Re: the netgear router (a little rant)
 

Perfect, thanks for that. Couldn't remember for the life of me how to get it

---------- Post added at 18:49 ---------- Previous post was at 17:17 ----------

Is this cause for concern

Mon Nov 08 15:14:16 2010 Mon Nov 08 15:14:16 2010 Information (7) CableModem software upgrade failed
It's still showing the old NTL branding. For what its worth, ill post some stats

How are the power levels looking?

Downstream Lock : Locked
Downstream Channel Id : 34
Downstream Frequency : 307000000 Hz
Downstream Modulation : QAM256
Downstream Symbol Rate : 6952 Ksym/sec
Downstream Interleave Depth : taps12Increment17
Downstream Receive Power Level : 11.2 dBmV
Downstream SNR : 41.9 dB


Upstream Lock : Locked
Upstream Channel ID : 1
Upstream Frequency : 45800000 Hz
Upstream Modulation : QPSK
Upstream Symbol Rate : 5120 Ksym/sec
Upstream transmit Power Level : 36.7 dBmV
Upstream Mini-Slot Size : 1

---------- Post added at 18:49 ---------- Previous post was at 18:49 ----------

YouTube is painfully slow, and i came home to have to restart my router. :(

Re: the netgear router (a little rant)
 

Anyone? :(