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-   -   Remote for old analogue NTL box (https://www.cableforum.uk/board/showthread.php?t=33668310)

colmm 12-08-2010 10:00

Remote for old analogue NTL box
 
Hi Everyone,

Back asking question again.

My brothers has one of the old analogue NTL box. (picture below)
He no long has the remote (had it stolen) I was wondering if this one would work with it http://cgi.ebay.co.uk/NTL-Remote-Con...bleFreeview_RL

I contact the seller but he doesn't know.

Or would be best to get a 'All in one remote'

The NTL box.
[img]Download Failed (1)[/img]

Thank in advance for looking.

Colm

BenMcr 12-08-2010 10:07

Re: Remote for old analogue NTL box
 
I wouldn't bother getting a new remote for it. The analogue service will soon be completely disconnected, so the box will stop working if it hasn't already

To be honest I didn't think any analogue STBs were still working anyway

colmm 12-08-2010 10:09

Re: Remote for old analogue NTL box
 
Hi BenMCR, thanks for the post.
Will take your advised and tell him that.
Thanks for the info, sound.!!! +REP

v0id 12-08-2010 12:33

Re: Remote for old analogue NTL box
 
Wow, those analogue boxes are a blast from tha past. You should donate that to some museum, so it can sit next to a Sinclair ZX81 :D

mhatter67 12-08-2010 12:42

Re: Remote for old analogue NTL box
 
Wow it looks like a really bad bedside clock/radio, does your brother use a VCR as his main recorder by any chance ;)

Peter_ 12-08-2010 13:04

Re: Remote for old analogue NTL box
 
Quote:

Originally Posted by mlayzell (Post 35071591)
Wow it looks like a really bad bedside clock/radio, does your brother use a VCR as his main recorder by any chance ;)

No he uses a laser disc machine and a 8 track as his music centre.

spiderplant 12-08-2010 13:15

Re: Remote for old analogue NTL box
 
If your bro gives Virgin a call they should be able to provide a replacement remote.

Quote:

Originally Posted by BenMcr (Post 35071490)
To be honest I didn't think any analogue STBs were still working anyway

I think he's in Derry.

admars 12-08-2010 18:03

Re: Remote for old analogue NTL box
 
my in laws switched to Sky because the could only get analogue cable, and the number of channels kept dropping until it became a waste of time. Virgin/NTL can't get permission in their area to lay new cable down for digital cable, it was one of the first areas to get anaologue cable many years ago.

Peter_ 12-08-2010 18:06

Re: Remote for old analogue NTL box
 
Quote:

Originally Posted by spiderplant (Post 35071605)
If your bro gives Virgin a call they should be able to provide a replacement remote.


I think he's in Derry.

I do not think that the remote for that box is still available as it will be the flat one and mine went in the bin nearly 10 years ago.

Nsewell 13-08-2010 16:34

Re: Remote for old analogue NTL box
 
If I rember correctly my aunt had a box like that years ago and her remote looked like the one on ebay. I found the manuel for it during a cleaar out.

Peter_ 13-08-2010 18:32

Re: Remote for old analogue NTL box
 
A remote for that box will probably only now be available on Ebay but the OP would be better of calling Customer Services and getting a new Digital Set Top Box installed as very soon he will lose all his channels.

spiderplant 13-08-2010 20:00

Re: Remote for old analogue NTL box
 
Surely they still provide replacement analogue remotes for analogue customers?

AFAIK, digital isn't available in Derry yet. (It's close, though)

Peter_ 13-08-2010 21:14

Re: Remote for old analogue NTL box
 
Quote:

Originally Posted by spiderplant (Post 35072266)
Surely they still provide replacement analogue remotes for analogue customers?

AFAIK, digital isn't available in Derry yet. (It's close, though)

I did Digital training recently and we have no codes for any replacements for analogue and we advise customers to upgrade whenever possible to a digital set top box in the same way as we do with any broadband customer who still uses a set top box as a modem as sooner or later their box is going to fail.

BenMcr 14-08-2010 14:52

Re: Remote for old analogue NTL box
 
There are codes for analogue remote replacement - I've just checked ;)

Jameseh 14-08-2010 15:55

Re: Remote for old analogue NTL box
 
Had one of those in my house when I was very little, I always wondered if it was VM/Telewest. Thanks for the nostalgia.

Digital Fanatic 14-08-2010 16:09

Re: Remote for old analogue NTL box
 
Quote:

Originally Posted by spiderplant (Post 35072266)
Surely they still provide replacement analogue remotes for analogue customers?

AFAIK, digital isn't available in Derry yet. (It's close, though)

They do, just need to search for the codes and make sure it's the right box, i.e Jerrold etc.

Not sure if there is still a flow for faults staff in the FDT? Masque do you know?

Peter_ 14-08-2010 18:04

Re: Remote for old analogue NTL box
 
Quote:

Originally Posted by Digital Fanatic (Post 35072611)
They do, just need to search for the codes and make sure it's the right box, i.e Jerrold etc.

Not sure if there is still a flow for faults staff in the FDT? Masque do you know?

The is no flow for analogue boxes so as above I would probably pass them to Customer Services for an upgrade to a digital set top box, all the remotes listed only relate to the present digital boxes.

These are the present remotes in this LINK

Digital Fanatic 14-08-2010 18:50

Re: Remote for old analogue NTL box
 
Quote:

Originally Posted by Masque (Post 35072667)
The is no flow for analogue boxes so as above I would probably pass them to Customer Services for an upgrade to a digital set top box, all the remotes listed only relate to the present digital boxes.

These are the present remotes in this LINK

The only problem would be if they are in one of our analogue only areas...I know the codes are still in ICOMS so they can be ordered.

I was analogue trained many, many moons ago! :D :blush:

Can't be many staff left in FMC who would know now I guess.

Peter_ 14-08-2010 18:55

Re: Remote for old analogue NTL box
 
Quote:

Originally Posted by Digital Fanatic (Post 35072689)
The only problem would be if they are in one of our analogue only areas...I know the codes are still in ICOMS so they can be ordered.

I was analogue trained many, many moons ago! :D :blush:

Can't be many staff left in FMC who would know now I guess.

Are you sure that the codes are still there as they may be inactive when you try to order a remote for a Jerrold Convertor, and as I say the is no mention of them in the FDT as the is no Analogue option.

You would need the account number and a call to 2nd line for clarification of the remote being available.

spiderplant 14-08-2010 18:57

Re: Remote for old analogue NTL box
 
Quote:

Originally Posted by Masque (Post 35072667)
The is no flow for analogue boxes

There is for me. Fourth one down on the left hand side. Maybe you can only see a subset. And you can order replacement remotes.

Quote:

Originally Posted by Masque (Post 35072667)
I would probably pass them to Customer Services for an upgrade to a digital set top box, all the remotes listed only relate to the present digital boxes.

But it's an analogue-only area

Digital Fanatic 14-08-2010 18:58

Re: Remote for old analogue NTL box
 
Quote:

Originally Posted by Masque (Post 35072691)
Are you sure that the codes are still there as they may be inactive when you try to order a remote for a Jerrold Convertor, and as I say the is no mention of them in the FDT as the is no Analogue option.

You would need the account number and a call to 2nd line for clarification of the remote being available.

I'll have a look tomorrow and ask FMS too :)

Peter_ 14-08-2010 19:03

Re: Remote for old analogue NTL box
 
Quote:

Originally Posted by spiderplant (Post 35072695)
There is for me. Fourth one down on the left hand side. Maybe you can only see a subset. And you can order replacement remotes.

We were never shown the analogue flows so unaware will have a look on Monday.

Quote:

Originally Posted by spiderplant (Post 35072695)
But it's an analogue-only area

I only thought it was Milton Keynes that was analogue and was unaware of Derry until now.

---------- Post added at 20:03 ---------- Previous post was at 20:02 ----------

Quote:

Originally Posted by Digital Fanatic (Post 35072698)
I'll have a look tomorrow and ask FMS too :)

Probably the best thing to do as they will be able to advise if the remote is available.

Digital Fanatic 14-08-2010 19:06

Re: Remote for old analogue NTL box
 
Quote:

Originally Posted by Masque (Post 35072701)
We were never shown the analogue flows so unaware will have a look on Monday.


I only thought it was Milton Keynes that was analogue and was unaware of Derry until now.

---------- Post added at 20:03 ---------- Previous post was at 20:02 ----------


Probably the best thing to do as they will be able to advise if the remote is available.

Yeah, we still have little pockets here and there :)

parts of West London (although this is currently having an over-build)

Part of Southampton

Derry

Milton Keynes

City Of Westminster

Peter_ 14-08-2010 19:07

Re: Remote for old analogue NTL box
 
Quote:

Originally Posted by Digital Fanatic (Post 35072707)
Yeah, we still have little pockets here and there :)

parts of West London (although this is currently having an over-build)

Part of Southampton

Derry

Milton Keynes

City Of Westminster

Good of them to let us know during training unless they are possibly ring fenced to certain agents.

Digital Fanatic 14-08-2010 19:15

Re: Remote for old analogue NTL box
 
Quote:

Originally Posted by Masque (Post 35072711)
Good of them to let us know during training unless they are possibly ring fenced to certain agents.

Yeah, any agent who is analogue trained will be ring fenced. You don't get many calls for analogue though, despite the age of the equipment, it's still very robust! :)

Analogue boxes don't have smartcards, so you can see that in the equipment screen in ICOMS.

Peter_ 14-08-2010 19:21

Re: Remote for old analogue NTL box
 
Quote:

Originally Posted by Digital Fanatic (Post 35072715)
Yeah, any agent who is analogue trained will be ring fenced. You don't get many calls for analogue though, despite the age of the equipment, it's still very robust! :)

Analogue boxes don't have smartcards, so you can see that in the equipment screen in ICOMS.

I originally had an analogue box and the first allowed us to have the terrestrial channels through it using the cable signal and when that developed a fault the replacement had no RF socket to give the channels so I had to fit a roof aerial again to get them back.

Do you remember that far back.

Digital Fanatic 14-08-2010 19:28

Re: Remote for old analogue NTL box
 
Quote:

Originally Posted by Masque (Post 35072718)
I originally had an analogue box and the first allowed us to have the terrestrial channels through it using the cable signal and when that developed a fault the replacement had no RF socket to give the channels so I had to fit a roof aerial again to get them back.

Do you remember that far back.

embarrassingly, yes :D

colmm 16-08-2010 09:44

Re: Remote for old analogue NTL box
 
Hi All, Thanks all for reading/repling to my question.
Your right Im from Derry and only analogue TV here (and outside toilets hehe)
I'll give Virgin Media a call and see if they would sell me one.

Thanks again everyone.!! +REP

Digital Fanatic 16-08-2010 10:38

Re: Remote for old analogue NTL box
 
Quote:

Originally Posted by colmm (Post 35073471)
Hi All, Thanks all for reading/repling to my question.
Your right Im from Derry and only analogue TV here (and outside toilets hehe)
I'll give Virgin Media a call and see if they would sell me one.

Thanks again everyone.!! +REP

a replacement should be free :)

Pauls9 16-08-2010 11:46

Re: Remote for old analogue NTL box
 
Quote:

Originally Posted by Masque (Post 35072718)
I originally had an analogue box and the first allowed us to have the terrestrial channels through it using the cable signal and when that developed a fault the replacement had no RF socket to give the channels so I had to fit a roof aerial again to get them back.

Do you remember that far back.

We had an analogue box with the RF bypass like the OP up till a year ago, when we reckoned that Freeview was better value. Retentions did their usual good job and we've now got a much better set of VM services at a lower price.

Anyone want to buy some Freeview STBs?

The TV still displays (fuzzy) analogue channels 1 to 5, with teletext, at the moment.

sollp 16-08-2010 13:14

Re: Remote for old analogue NTL box
 
Quote:

Originally Posted by spiderplant (Post 35072266)
Surely they still provide replacement analogue remotes for analogue customers?

AFAIK, digital isn't available in Derry yet. (It's close, though)

If the area the OP lives in still has analogue? He might still struggle to get a spare unless one of the service Tech's has one that has fell down the back of the racking in his van. Otherwise Nope.

BenMcr 16-08-2010 13:17

Re: Remote for old analogue NTL box
 
Quote:

Originally Posted by sollp (Post 35073548)
If the area the OP lives in still has analogue? He might still struggle to get a spare unless one of the service Tech's has one that has fell down the back of the racking in his van. Otherwise Nope.

I would assume that Virgin will have pooled the stock of compatible analogue kit from those areas they have shut down, to Derry and anywhere else that needs it

sollp 16-08-2010 18:01

Re: Remote for old analogue NTL box
 
Quote:

Originally Posted by BenMcr (Post 35073551)
I would assume that Virgin will have pooled the stock of compatible analogue kit from those areas they have shut down, to Derry and anywhere else that needs it

Indeed you would assume


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