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-   -   VM proxy & Google problem (https://www.cableforum.uk/board/showthread.php?t=33664872)

Blackened 09-05-2010 17:36

VM proxy & Google problem
 
Hi all,

I always have to use webcache.virginmedia.com to browse as without it, browsing has always been impossible for me. Today however, using the proxy, Google gives me the below error and entering the captcha characters it suggests simply returns a blank page.

[img]Download Failed (1)[/img]

If I disable the proxy, Google works fine but websites clicked from the results and any others elsewhere, time out (as they always do).

Anyone have any ideas? I've done a scan etc and nothing untoward is happening. Can anyone replicate it using the proxy?

Jon T 09-05-2010 17:53

Re: VM proxy & Google problem
 
Looks like they've blacklisted the address of the VM proxy. You could try contacting google, explaining to them that it's a proxy address, and them registering multiple requests from the proxy's address is normal.

or.....

Work out why you need to go for a proxy for everything.

BenMcr 09-05-2010 17:54

Re: VM proxy & Google problem
 
It's likely that all requests to Google through the webcache come from the same IP address - so it's Google anti-flooding/spam/virus protection kicking in

Toto 09-05-2010 17:56

Re: VM proxy & Google problem
 
Quote:

Originally Posted by Blackened (Post 35017739)
Hi all,

I always have to use webcache.virginmedia.com to browse as without it, browsing has always been impossible for me. Today however, using the proxy, Google gives me the below error and entering the captcha characters it suggests simply returns a blank page.

http://img227.imageshack.us/img227/6...leerror.th.jpg

If I disable the proxy, Google works fine but websites clicked from the results and any others elsewhere, time out (as they always do).

Anyone have any ideas? I've done a scan etc and nothing untoward is happening. Can anyone replicate it using the proxy?

OK, there is possibly a serious underlying problem if you HAVE to use a web cache to browse the web all the time.

I know that's kind of a "DUH" statement to make, but that would really concern me. What kind of network set up have you got?

Blackened 09-05-2010 18:03

Re: VM proxy & Google problem
 
Thanks all. Some Googling (ironic..) suggests that it's a spam flood reaction from Google. Phew.

Yeah, I have been thinking it's something I need to look at (why I have to use the proxy) but I seldom have time to sort it out. I usually need to access sites and services very quickly to get stuff done and well, the proxy allows that.

I'm using up to date Firefox. PC is hard wired to a Netgear wireless router. IE has the same problems, if not worse. I've had browsing problems with VM ever since I went from STB to CM, and I've been through a few PC's since then and not always using a router.

Andrewcrawford23 09-05-2010 18:11

Re: VM proxy & Google problem
 
Quote:

Originally Posted by Blackened (Post 35017762)
Thanks all. Some Googling (ironic..) suggests that it's a spam flood reaction from Google. Phew.

Yeah, I have been thinking it's something I need to look at (why I have to use the proxy) but I seldom have time to sort it out. I usually need to access sites and services very quickly to get stuff done and well, the proxy allows that.

I'm using up to date Firefox. PC is hard wired to a Netgear wireless router. IE has the same problems, if not worse. I've had browsing problems with VM ever since I went from STB to CM, and I've been through a few PC's since then and not always using a router.

can you runa tracert to some sites liek google, bbc as this sounds liek routing issue as hte proxy will rotuer oyu another way to it without it

Blackened 09-05-2010 18:33

Re: VM proxy & Google problem
 
Dunno if it makes any difference but these are taking ages to complete.

Quote:

Tracing route to bbc.co.uk [212.58.224.138]
over a maximum of 30 hops:

1 1 ms 1 ms 1 ms XXXX.know.cable.virginmedia.com [XXXX]
2 40 ms 38 ms 9 ms 10.34.248.1
3 17 ms 15 ms 19 ms manc-core-1b-ge-600-691.network.virginmedia.net [86.28.65.161]
4 11 ms 18 ms 41 ms manc-bb-1b-as0-0.network.virginmedia.net [212.43.163.66]
5 21 ms 11 ms 42 ms manc-bb-1a-ae0-0.network.virginmedia.net [62.253.187.177]
6 37 ms 43 ms 15 ms glfd-bb-1b-ae1-0.network.virginmedia.net [213.105.175.146]
7 17 ms 27 ms 17 ms redb-ic-1-as0-0.network.virginmedia.net [62.253.185.78]
8 46 ms 17 ms 20 ms 212.58.239.249
9 20 ms 36 ms 47 ms 212.58.238.149
10 27 ms 26 ms 18 ms virtual-vip.thdo.bbc.co.uk [212.58.224.138]

Trace complete.


Tracing route to google.co.uk [209.85.227.105]
over a maximum of 30 hops:

1 1 ms 1 ms 1 ms XXXXknow.cable.virginmedia.com [XXXX]
2 32 ms 11 ms 15 ms 10.34.248.1
3 25 ms 19 ms 9 ms manc-core-1a-ge600-691.network.virginmedia.net [86.28.65.93]
4 27 ms 50 ms 65 ms manc-bb-1a-as0-0.network.virginmedia.net [213.105.175.1]
5 9 ms 40 ms 26 ms manc-bb-1b-ae0-0.network.virginmedia.net [62.253.187.178]
6 17 ms 14 ms 25 ms tele-ic-3-ae0-0.network.virginmedia.net [212.43.163.70]
7 49 ms 14 ms 15 ms 158-14-250-212.static.virginmedia.com [212.250.14.158]
8 17 ms 16 ms 28 ms 209.85.255.175
9 31 ms 51 ms 54 ms 66.249.95.173
10 21 ms 25 ms 26 ms 72.14.236.191
11 34 ms * * 209.85.243.93
12 81 ms 50 ms 53 ms wy-in-f105.1e100.net [209.85.227.105]

Trace complete.
1st tracert to theplanet.com says: Unable to resolve target system name theplanet.com.
2nd works but :
Quote:

tracert theplanet.com

Tracing route to theplanet.com [70.87.6.117]
over a maximum of 30 hops:

1 1 ms 1 ms 1 ms XXXX.know.cable.virginmedia.com [XXXX]
2 19 ms 9 ms 31 ms 10.34.248.1
3 10 ms 30 ms 7 ms manc-core1a-ge600-691.network.virginmedia.net [86.28.65.93]
4 10 ms 19 ms 9 ms manc-bb-1a-as0-0.network.virginmedia.net [213.105.175.1]
5 64 ms 19 ms 44 ms popl-bb-1b-as3-0.network.virginmedia.net [62.252.192.158]
6 33 ms 37 ms 27 ms tele-ic-2-as0-0.network.virginmedia.net [62.253.184.6]
7 * * * Request timed out.
8 147 ms 143 ms 154 ms bd.fd.5746.static.theplanet.com[70.87.253.189]
9 135 ms 166 ms 162 ms 1a.ff.5746.static.theplanet.com [70.87.255.26]
10 136 ms 127 ms 147 ms 82.fd.5746.static.theplanet.com [70.87.253.130]
11 146 ms 153 ms 146 ms theplanet.com [70.87.6.117]

Trace complete.

Paul 09-05-2010 18:39

Re: VM proxy & Google problem
 
Sounds like it may be a dns issue, what dns servers are you using ?

Blackened 09-05-2010 18:43

Re: VM proxy & Google problem
 
The router & NIC are currently set to auto from ISP, Paul. I have noticed improvements with others in the past but prove to be sporadic so have been sticking with VM's.

:Edit:
Actually changing the DNS servers on the router to OpenDNS and then flipping back to the webcache proxy in the browser gets me all up and running again on Google so thanks for the reminder.
It'd be nice one day to have everything VM default and hunky-dory. I often wonder how someone with lesser 'messing with settings' knowledge would cope with a scenario like this.

Andrewcrawford23 09-05-2010 20:03

Re: VM proxy & Google problem
 
point 2-5 also seem a bit high so there could be a problem our side did ypu do that with webcache off?

Blackened 09-05-2010 20:36

Re: VM proxy & Google problem
 
Yeah, webcache off Andrew.
I'm using OpenDNS now and Google is working but I'm still experiencing intermittent website stuttering so I'm not home & dry just yet.

musicbravo 09-05-2010 20:45

Re: VM proxy & Google problem
 
It maybe worth checking your MTU settings. Have you tried running any TCP optimising software?

Blackened 09-05-2010 20:48

Re: VM proxy & Google problem
 
Quote:

Originally Posted by musicbravo (Post 35017856)
It maybe worth checking your MTU settings. Have you tried running any TCP optimising software?

Nope. Used to be a big fan of Dr TCP in the XP days. Since Win7 though I thought we were all good.
rwin?

musicbravo 09-05-2010 20:51

Re: VM proxy & Google problem
 
I think receive window size can also have some detrimental effect too

---------- Post added at 19:51 ---------- Previous post was at 19:48 ----------

Yeah didnt realise you were on win 7
There is a version of TCP optimiser for win 7 although I always thought Win 7 was meant to optimise itself
http://www.speedguide.net/downloads.php

Blackened 09-05-2010 20:54

Re: VM proxy & Google problem
 
Yeah, thanks.
See, with the webcache on I (usually) have zero problems. Quite the opposite - everything loads in a flash, so I'm loathed to mess about with Win7's default on that tbh.

musicbravo 09-05-2010 20:58

Re: VM proxy & Google problem
 
I'm on win 7 and here are my adaptor settings as quoted using this website http://www.speedguide.net/analyzer.php

« SpeedGuide.net TCP Analyzer Results »
Tested on: 05.09.2010 14:53
IP address: 82.13.xxx.xx
Client OS: Windows 7

TCP options string: 020405b40103030201010402
MSS: 1460
MTU: 1500
TCP Window: 17520 (multiple of MSS)
RWIN Scaling: 2 bits (2^2=4)
Unscaled RWIN : 4380
Recommended RWINs: 64240, 128480, 256960, 513920, 1027840
BDP limit (200ms): 701kbps (88KBytes/s)
BDP limit (500ms): 280kbps (35KBytes/s)
MTU Discovery: ON
TTL: 113
Timestamps: OFF
SACKs: ON
IP ToS: 00000000 (0)

---------- Post added at 19:57 ---------- Previous post was at 19:56 ----------

fairy snuff

---------- Post added at 19:58 ---------- Previous post was at 19:57 ----------

all I was wandering was Win7 preinstalled or have you upgraded. Wandered if a registry setting had not been changed successfully if an upgrade

Blackened 09-05-2010 21:08

Re: VM proxy & Google problem
 
Clean install mate.

musicbravo 09-05-2010 21:17

Re: VM proxy & Google problem
 
Tis bizarre that you have to go through proxy. I assume all your modem signal levels are correct, although I would have though that would've affected proxy too. 192.168.100.1 user = root password = root

Blackened 09-05-2010 21:21

Re: VM proxy & Google problem
 
Speedguide suggests an rwin change I notice.. I may have a go.

Quote:

« SpeedGuide.net TCP Analyzer Results »
Tested on: 05.09.2010 15:21
IP address: 86.22.xxx.xx
Client OS: Windows 7

TCP options string: 020405b40103030201010402
MSS: 1460
MTU: 1500
TCP Window: 65700 (multiple of MSS)
RWIN Scaling: 2 bits (2^2=4)
Unscaled RWIN : 16425
Recommended RWINs: 64240, 128480, 256960, 513920, 1027840
BDP limit (200ms): 2628kbps (329KBytes/s)
BDP limit (500ms): 1051kbps (131KBytes/s)
MTU Discovery: ON
TTL: 113
Timestamps: OFF
SACKs: ON
IP ToS: 00000000 (0)
Presume this is what you'd need to look at?

Quote:

Cable Modem Downstream
Downstream Lock : Locked
Downstream Channel Id : 62
Downstream Frequency : 314750000 Hz
Downstream Modulation : QAM256
Downstream Symbol Rate : 6952 Ksym/sec
Downstream Interleave Depth : taps12Increment17
Downstream Receive Power Level : 1.4 dBmV
Downstream SNR : 41.1 dB

Cable Modem Upstream
Upstream Lock : Locked
Upstream Channel ID : 4
Upstream Frequency : 45800000 Hz
Upstream Modulation : QAM16
Upstream Symbol Rate : 2560 Ksym/sec
Upstream transmit Power Level : 44.5 dBmV
Upstream Mini-Slot Size : 2

musicbravo 09-05-2010 21:25

Re: VM proxy & Google problem
 
Yes and that is all good (as far as my knowledge goes)

Blackened 09-05-2010 21:30

Re: VM proxy & Google problem
 
Yeah, I guessed as much. Usenet maxes out and I have no http download problems - it's just browsing.

musicbravo 09-05-2010 21:31

Re: VM proxy & Google problem
 
crazy

Blackened 09-05-2010 21:34

Re: VM proxy & Google problem
 
FWIW, everything is super-fast again now using OpenDNS and no proxy. :confused:

With inconsistent page loads like this it's hard to pin it down to one thing I guess.
Thanks for all the help though. I think I'd get bored if it was all plain sailing.
;)

musicbravo 09-05-2010 21:36

Re: VM proxy & Google problem
 
I personally use Google's DNS 8.8.8.8 and 8.8.4.4

glad it is all working

Blackened 09-05-2010 21:51

Re: VM proxy & Google problem
 
Interesting. They (Google's) failed to provide decent results for me in the past but are working ridiculously well now. Thanks again.

musicbravo 09-05-2010 21:51

Re: VM proxy & Google problem
 
No problem


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