Recording Twice Issues
 

Hmm, I have had Doctors (BBC1) and Neighbours (C5) set as series links every day (for the wife, natch), both 1345-1415. Today, Doctors recorded twice & Neighbours didn't record at all! In Planned Programmes, Neighbours is still sitting there all lonesome.

If I hadn't checked this morning, it would look like Doctors was set up as Series Link and as an individual planned recording, but it wasn't, I know it wasn't.

Has anyone ever had this sort of thing happen to them? I have had failed recordings, for no reason at all, but not doubled recordings.

Re: Doctors records twice & Neighbours fails
 

To be honest..I would delete both, and be happy my box skipped them :)

Re: Doctors records twice & Neighbours fails
 

I just tried setting the leaders debate to record and got informed of a clash, went in planned recordings and one recording was planned to record twice! Have removed one of them now :)

Re: Doctors records twice & Neighbours fails
 

There was an issue I had before, when recording a show, that wasn't the first instance, eg it first shows on a Monday night, but is repeated on a Thursday late. If I set it to record the second one as a series, it seemed to record other times too. Only happen a couple of times, to certain shows.

I normally keep an eye on it..oh, wait, two eyes on it :)

Re: Doctors records twice & Neighbours fails
 

We are getting this every time my wife records Emmerdale and Coronation Street and tonight we ended up with 4 not 2 Emmerdales and 2 not 1 Corries, I will ask in work tomorrow if the is a known issue causing this problem.

I am using a SA V+.

Re: Doctors records twice & Neighbours fails
 

we noticed that in the planned recordings menu that most programs had duplicated i.e 2 instances of corry st ect to tape at the same time this apeared to happen when the clocks went forward ,may be a coincidence

Re: Doctors records twice & Neighbours fails
 

We've had this with lots of shows- Ashes to Ashes being one example.
We get notified of a ercording clash by the V+ box, but when you check the planned recordsings you can see that the clash is because the box is wanting to record the same show twice at the same time (like you are describing). We have found that if yo try and delete one of the recordings then both of them go from the planned recordings list. So you have to leave the clash or you don't get anything recorded.

I think this is down to bad data in the EPG.

Sometimes we'll get one record, and the other fail, and if you delete the failed one the good one goes too!

Along the same lines is where several shows dropped off series link- presumably because the EPG got a new entry for forthcoming episodes of a show rather than a continuation of the previous episodes.

Re: Doctors records twice & Neighbours fails
 

I have had the duplicate recording issue a couple of times. Last Saturday evening it had 2 recordings of the Football League show with one 5 minutes earlier than the other for some bizarre reason.
My box has become particularly flakey for things like this recently.
Also I find I have clashes when I don't really just because of the padding I added but I thought if there were clashes it stopped the padding?

Say I have 2 recordings for 9-10 and then another 2 for 10-11. One of the 10-11 says it will not record. Now if I cancel the recording for the 9-10 and manually add them again then the 10-11 will say it is ok.

Very annoying and if I were not to spot it or went away for a period of time then it would be a fail. Hope Tivo software irons out these little things as it does seem to work sometimes.

Re: Doctors records twice & Neighbours fails
 

I asked a colleague who said the box may need reformatting to resolve the issue as she has not heard of this issue and you would all be advised to call in for them to check properly and ascertain if this is a issue that needs investigating.

Re: Doctors records twice & Neighbours fails
 

I've had 2 Ashes to Ashes, and 2 Doctor Who's, and yet mine has also skipped some planned recordings altogether and there were no clashes with other recordings.
I'm hoping its just a glitch........

Re: Doctors records twice & Neighbours fails
 

I have checked again with Digital TV colleagues and again was advised to reformat the machine and if it still continues to call in and report it as a fault.

They have not heard of this issue but all 3 advised me to reformat.

Re: Doctors records twice & Neighbours fails
 

Nooooo!!! Don't reformat. It's caused by incorrect EPG data being broadcast, and a reformat won't make any difference.

Just delete the unwanted recordings, either from Planning Programmes if you notice them before they have recorded, or from Recorded Programmes afterwards.

Re: Doctors records twice & Neighbours fails
 

I have not done anything with my box as yet due to recordings I still have to watch and my issue is just with ITV but I see people with other channels doing the same.

They need to let the First line DTV agents know about this as 3 have said reformat up to now.

We only find out about it after the recording has finished and 2 copies appear of the same programme.

Re: Doctors records twice & Neighbours fails
 

I've been having this problem for a couple of weeks. Last night's was a doozy: four recordings of True Blood on FXHD, one OK, two 'failed', one 'recovered content' - that one also showed up in 'planned programmes', to be recorded 'yesterday'. So that's three channels it's happened on so far, BBC, ITV and FXHD. I'm reluctant to reformat at the moment too as I've got a lot of unwatched recordings at the moment. Can it just be coincidence that several of us are getting this issue only recently?

Re: Doctors records twice & Neighbours fails
 

Similar problems here. I've had a few series links 'double up' (mostly soaps) on me lately, causing recordings to fail.
On Friday night I had Ashes to Ashes on BBC HD set to record at 9 & True Blood on FXHD at 10. I noticed at about 10.15 that the recording light was not on - looked at the relevant page on the EPG & it had two recordings of True Blood set, both not working because of too many recordings set (True Blood was the only thing set to record) & Ashes to Ashes had failed. Next morning Ashes to Ashes was sitting there ready to watch, claiming to still be recording. I've since watched it & deleted it three times, but it keeps reappearing the next day or when the box is rebooted.
Does anyone have any idea if it's the box, or a problem with the EPG? I did seem to start noticing these duplicate issues around the same time as other people in this thread. Like a few others, I have a few recordings I'd like to watch before getting Virgin involved.

Re: Doctors records twice & Neighbours fails
 

See post 12

Re: Doctors records twice & Neighbours fails
 

Same here. I am convinced it is mainly due to EPG data.
True Blood FXHD doubled up and with us also trying to watch a recording at the same time- the box locked up and wouldn't respond to the remote.
So I just left it and all was fine in the morning. The two recordings of True Blood were different lengths!

We had it do something similar the other night (can't recall exactly what shows/channels) where we had two recordings planned, each on HD channels and both doubled up, and all four recordings failed! (I think the box crashed and rebooted)

You have to be careful deleting the failed recordings of the doubled up shows. If there is one good recording and one failed one of the same thing, deleting the failed one can cause the good one to go too! So watch the good one before deleting both.

Last night I had a recording clash which I sorted out (Chris Ryan Ep1 & Ep2 pn Sky1 and Supernatural on Living+1 (changed it to Living to resolve the clash) and Human Target on SyFyHD) but then, with watching a recording at the same time, the box couldn't cope at the switchover time (10pm) with changing from 2 recorded shows, to 2 other recorded shows whilst simultaneously showing a recording. It locked up, crashed, and rebooted itself.
After the reboot it showed Supernatural to be OK (partial recording but got to the credits so OK). Chris Ryan had the end chopped off Ep1 and it wouldn't record Ep2 as it was series linked but had already started. (The planned recording wouldn't delete because it had already started, so I couldn't just delete the planned one and then set it going manually). Human Target behaved the same as Chris Ryan Ep2, but was able to get it on the SD channel.
The EPG issue here is where you have 2 episodes of the same show on right after each other. The EPG will often stop the first recording, thereby missing the end of the show, in order to start the second recording (sometimes you will be lucky enough to get the end of first show on the beginning of the second recording!) For instance, it did this with V on SyFy HD. Add in a 'double up' and the box doesn't know what to do first.

I think the main problem does lie with what is in the EPG data (and the extent that some channels stray from the schedule), but occasionally this 'overloads' the box (I have a SA V+), which worsens the issue. The second example illustrates this with a normal 'overload'. I think the extra load of HD especially tips the box. Bring on the new one!

(Yes, we do watch a load of old tripe on our telly, but the problem is the EPG not the content! ;) )

Hope this helps!

Re: Doctors records twice & Neighbours fails
 

I'm starting to think that this is an issue with the EPG & the Scientific Atlanta box. I had a similar issue again last night - had Outnumbered set to record & tried to set the Alternative Election programme on Ch4, the box wouldn't let me. This morning I have 2 recordings of Outnumbered on the box, both different lengths. I've noticed people on the Digital Spy forum with the same issue with the same programmes & I think they're all using the Scientific Atlanta box, as am I. I've also noticed that Eastenders is in my planned programmes list twice for tonight - I don't usually get this advance warning.
Has anyone actually reformatted their box & has this fixed the issue?

Re: Doctors records twice & Neighbours fails
 

I set Timothy Spall to record on BBC Four on a series link the night before last at 02.55 and it recorded a whole load of programmes on the theme of sailing and the sea!
Definitely an EPG thing!
I think the SA boxes are struggling a bit .

I don't want mine reformatted though, there's loads on the HDD that I haven't watched yet!
(I think a tech ought to be able to back up a customer HDD before reformatting, or box swapping- even if a customer isn't allowed to.)

Re: Doctors records twice & Neighbours fails
 

I had the same on FXHD last week too. It caused the box to reboot a couple of times when the recordings started, and I've still got a recording in my list that tells me it is recording "Now" on an Unknown Channel, which keeps coming back after I delete it. I had a recording clash for this coming weekend, and noticed it was down to Match of the Day being set to record twice.

Mine is a SA V+ if it's relevant.

Re: Doctors records twice & Neighbours fails
 

Same problems as above, I've deleted old recordings and removed and re-added series recordings since it seems to affect those those the most but still getting it. Football focus, Match of the Day, Question Time and a couple of other BBC programs seem to be affected. None of my Discovery series records seem to have been though. By the way, this seems to have started at the same time as BST though that could be just a spurious coincidence.

Re: Doctors records twice & Neighbours fails
 

Mine has got to the stage where it records everything three times, because it's using all three tuners, we can then not watch anything, we just get a blank screen. We cancelled all future recordings and all series links, but it still decides to record things, QI is this weeks favourite. Unfortunately it decides to record this three times at once, for approximately 20 hours a day.

So box has now become useless and I have gone back to using my old Freeview box. This happened to last three SA V+ boxes too. This problem has so far led to me taking six days off of work (admittedly the engineers did not bother to turn up for three visits, so the three visits I actually got, I had box replaced each time).

I really cannot afford to take more time off of work, so will wait until this problem is sorted before I even attempt to get another engineer.

What with this, broadband only working a few hours a day and a phone line I have never used, I don't feel like much of a VIP with my recently price increased VIP tariff!

Abs

Re: Doctors records twice & Neighbours fails
 

Abs, try formatting your box, you will lose all your recordings but since you are not using the box anyway I'm not sure you'd be that bothered by this.

Hope this helps :)

Ben :)

Re: Doctors records twice & Neighbours fails
 

You do not have to take the first slot offered if you work pick a slot that suits you as we always have Saturday slots or you can book at least 2 weeks in advance to account for your next rest day.

Re: Doctors records twice & Neighbours fails
 

Many thanks Ben

Have tried the format a couple of times, but the same happens as when boxes are replaced, after a few days the same starts happening again. I guess it is something to do with EPG as it's happening to a few friends too.

Abs

---------- Post added at 17:05 ---------- Previous post was at 16:59 ----------

Thanks Masque

Unfortunately the only day I get off is Sunday. I work in London and it takes me two and a half hours to get to work and the same back. I have missed quite a few days pay already from engineers not turning up and don't really want to take the risk again. Quite a few friends have the same problem, so I guess Virgin will sort it out soon, (although it has been going on for four months).

I am too busy at work at the moment to watch any tv at the moment, but it would be nice if the problem was fixed so I could actually record something. At least the internet connection has worked all day, it's the first time that's happened in months.

Abs

Re: Doctors records twice & Neighbours fails
 

Re: Doctors records twice & Neighbours fails
 

Thanks spiderplant

I knew I shouldn't do it, but at least when I did that I could actually watch TV programmes for a day or two before it all locked up again. All that happens now is that is continually shows it is recording QI three times at the same time. If I delete them all, they just show as recording again immediately. The QI they are recording is from 5 weeks ago.

Because it is using all three tuners to record, I just get a blank screen if I try to watch any live TV. So I get choice of never being able to watch anything, or get a new box and get to watch channels and record for a few days before the same happens again, or format and get a couple of days vieving.

I understand I should not be formatting, but also believe that after four months this EPG problem should be fixed.

But never mind, after three non shows from the engineers causing a loss of over £1,000 in wages, I was offered £10 for my inconveniance. I never actually got it, but at least it was offered!! Sorry for sarcasm, but getting a little fed up with it now.

Abs

Re: Doctors records twice & Neighbours fails
 

I've been having similar problems, Eastenders recording 3 times and I still can't delete one of them! Also the V+ will go back to TV after watching a recording whatever option I choose, 'Recordings', 'Live TV' or 'Delete'. I can confirm however that reformatting doesn't help a jot!

Re: Doctors records twice & Neighbours fails
 

Our V+ box seems to have copied a few programs twice. (CM20)

Re: Doctors records twice & Neighbours fails
 

Spiderplant,

My box has started this behaviour as well, double recordings of some programs and also recording some programs that I never set up at all:erm:. Is there a fix in the pipeline?

Thanks mate:)

Re: Doctors records twice & Neighbours fails
 

I've also been having this problem recently, doesn't happen every time though.

Re: Doctors records twice & Neighbours fails
 

Yes, but I don't know when.

Re: Doctors records twice & Neighbours fails
 

Thanks Spidy

Re: Doctors records twice & Neighbours fails
 

I have 3 programmes that are rogue recordings as they hold nothing but keep re-appearing in my recorded list every day. These have appeared due to the duplicate recording.
So....if I ever get round to watching the 30+ hours of stuff I have and can use the format will it blast away the series links also? I have over 100 currently and don't really fancy adding them all again

Re: Doctors records twice & Neighbours fails
 

The latest example fo bad EPG progamming is Lost at 5am to 7.30am on Monday
It comes up as as failed recording (i.e. it won't record) because it is clashing with itself (6am to 7.30am)!

Re: Doctors records twice & Neighbours fails
 

It just gets worse. I've just come back from 3 weeks out of the country, to find that on Day 1, True Blood recorded twice and since then, ALL my Series Link recordings have not recorded - zilch. No failed recording messages, nothing.

Phoned Virgin and after was told that I'd set the recordings wrongly (grr, why do they employ such staff), managed to get taken seriously and spoke to a sensible person today. Explained that I reformatted before I went on hols. He has booked an engineer for tomorrow, so I'll report back after that. I'm hoping for one of the new Samsung boxes, these SA ones seem to be falling apart.

Re: Doctors records twice & Neighbours fails
 

If you read the posts by Spiderplant in this thread you will see that it is a EPG issue and changing the box may not have any impact on this issue.

Re: Doctors records twice & Neighbours fails
 

I'm going to tempt fate here...

I have not yet had this 'doubling up' problem. So the obvious question is: If it's bad EPG data, why is it not affecting every SA box?

Presumably it depends on which shows you record. I'm currently recording the following shows on my SA V+ using Series Link - anyone had problems with any of these?

BBC1: Casualty

BBCHD: Doctor Who

E4HD: Hollyoaks

SyFyHD: V

Channel 5: CSI, CSI New York, FlashForward

Sky 1: Stargate Universe, Fringe, Bones, 24

LivingHD: Cougar Town

Re: Doctors records twice & Neighbours fails
 

I haven't had the doubling up affect those shows (for me it was mostly True Blood and Ashes to Ashes, both of which have now finished, plus another mini-series on BBC1), however, my series-link dropped off on V, Fringe and Bones (the link to those shows still showing in the list of planned series, but no episodes scheduled for them) meaning I had to re series-link them.
The 5am finale of Lost failed too because it the EPG was telling the V+ that the show was clashing with itself.

Re: Doctors records twice & Neighbours fails
 

My Series Links vanished for Stargate Universe, 24, Flash Forward, Dr Who (non-HD).

Re: Doctors records twice & Neighbours fails
 

Mine could very well have dropped off for SGU, 24 & FF too.
It seemed to happen to lots at once and it's only the ones that I missed episodes of that I remember especially, and a couple I had to change anyway because of there being more than 2 things on at once on their first showings ;) (*trashTVjunkie* :angel:)

Re: Doctors records twice & Neighbours fails
 

Ah! So my question seems reasonable: Why is it not affecting all people the same? Presumably the hardware, software and EPG data are the same - so you'd think the same would happen to everyone. Unless it somehow relates to specific combinations of programmes.

The only other thing I can think of is whether there's a difference between the regions - i.e. those who are ex-NTL and those who are ex-Telewest. I'm ex-NTL, how about you?

Just as an addendum to my earlier list, I also had True Blood set to record from FXHD, and didn't have any problems with that.

As I said in another thread, I've had occasional episodes missed by the series link in the last few weeks. But as yet, still no doubling up... fingers crossed!

Re: Doctors records twice & Neighbours fails
 

Just noticed this thread, I have had the same problems with doubling up.

Also misses series links - showing no details...have had to cancel and reset the SL, and hey presto then all OK.

I've also had a clash shown when it only shows 2 programmes to record !!
Cancel one and re-record and all OK

A reboot normally sorts it out.

Is this all down to the EPG or is the box faulty??
:confused::mad::confused:

Re: Doctors records twice & Neighbours fails
 

Further to my previous post, engineer called and "surprise", all he did was change the box. No opinion offered re doubling-up or failed recordings, other than blaming the broadcasters for not updating the EPG. All he said was how great V+ is. No Samsung boxes available here in Scotland apparently, so I'll have to see how this SA box performs.

Such is life.

Re: Doctors records twice & Neighbours fails
 

Same thing here - - but the new box was Samsung...
So far so good...
Luck of the draw I expect

Re: Doctors records twice & Neighbours fails
 

My SA managed to record Doctor Who twice tonight.;)

Re: Doctors records twice & Neighbours fails
 

Same here Masque.

Although I have several of the programmes already mentioned in this thread set to series record I have, until last night, had no doubling up of recordings. I joined the the gang last night with Dr Who. :( I do hope this is just a glitch.

Re: Doctors records twice & Neighbours fails
 

Spiderplant has already stated earlier in this thread thaat it is a software glitch that should be sorted with a future update.

My box has not done this for weeks.

Re: Doctors records twice & Neighbours fails
 

Fingers crossed my doubling-up was part of Spiders software glitch. It just seems strange that this is the first time it's happened on our V+. I don't want to loose my old V+. :(

Re: Doctors records twice & Neighbours fails
 

Sorry, missed this one earlier. The double recordings are caused by an error in the EPG data that is broadcast. Swapping the box won't fix it.

Just delete either of the unwanted recordings. You can remove one of them from Planned Recordings if you happen to notice them before they have recorded.

Re: Doctors records twice & Neighbours fails
 

Casualty recorded twice at the weekend on my Sammy V+

No harm done just really annoying! lol.

Re: Doctors records twice & Neighbours fails
 

Yuk! Lots more questions....

You mentioned Virgin1 in the original post. Does it only happen on Virgin1 assets?
If you watch the same one twice, does it lock up at the same place?
Can you give me an example asset that does it, and tell me the time that it locks up?
When it locks up, does the counter in the front of the box also stop?
Do you have a Samsung or SA box?

ps to mods. Please can this be moved back to the other thread, as it's unrelated to the duplicate recordings? :)

Re: Doctors records twice & Neighbours fails
 

My SA V+ managed to record (or said it had and I know it's not possible) to record the F1 on Sunday 4 times! Although it did say it was the Formula 1 that had been recorded, on playback it hadn't recorded what was on BBC 2 but what was on BBC 1. It managed to record Eastenders twice as the other 2 records were corrupt!! A little annoying but glad we have iPlayer :)

Re: Doctors records twice & Neighbours fails
 

I had 4 recordings of Eastenders a few days back. By the time I found it 3 had 'completed' and 1 was still going at 3 hours later!

Re: Doctors records twice & Neighbours fails
 

You've Been Framed was down to record twice on Saturday (two differently named programmes however) and nearly failed to record Dr Who...that wouldn't have been popular lol!

Anyone else getting this?
 

I have 2 V+ boxes and both seem to have a mind of their own.

I too get muliple recording on several channels but even worse one box records programs I never asked for?

These 'extra' recordings quickly fill up the 80 hours allowed and its a daily battle to get rid of them.

I also get quite a few programs split into 2 as others have reported.

The biggest problem is that after deleting some recordings they reappear in a an hours or so but this time they show zero length and "NOW" next to them.

Any ideas how to get rid of them permanently?
thanks

Re: Anyone else getting this?
 

The only way as far as I know is to format the hard drive. This will remove all recordings and all series links though.

Re: Doctors records twice & Neighbours fails
 

I have two recordings of DIY SOS, the first from last November. I delete them daily, but they keep coming back with 'Recording Now' next to them. I can even watch them right through...
Spooky?

Re: Doctors records twice & Neighbours fails
 

Sounds like you may need to format the hard drive, you can call support for help or follow the instructions in this thread.

http://www.cableforum.co.uk/board/10...855-v-faq.html

Re: Doctors records twice & Neighbours fails
 

My 4 week old Samsung is duplicating programmes. Tonight, Emmerdale (HD) was recorded twice. Top Gear would not set to record because of a "conflict". Although I had no other programmes set to record at that time.

Re: Doctors records twice & Neighbours fails
 

I had NEARLY the same effect. There were 2 copies of Emmerdale recording, though one was marked as failed and Topgear recorded OK.

Also last night House was recording twice, though once again one of them failed.

Last weekend both the qualifying and the race itself of Formula 1 were recording twice each.

I'm seeing this more and more.....

Re: Doctors records twice & Neighbours fails
 

Me too or should I say Me two !

Re: Doctors records twice & Neighbours fails
 

i had Holby on the recorded page 5 times!!! recorded twice and failed 3 times! all starting at 20:00:shocked:

Re: Doctors records twice & Neighbours fails
 

This has just happened to me this week. I found out before the fact when I went to programme in some recordings that should have fit, but kept getting clashes. Nothing extra showed up in my planned recordings until I made a 'one time' recording a 'series link' to see if that would work. Then it showed something else as recording twice in that slot. Setting one off to series link also worked for the second one. There was absolutely NOTHING set to record in that slot so I'm not sure what happened.

So basically I changed a single recording to a series link, then when that worked I cancelled the link and then reset the single recording and it worked after that.

Obviously something is going on in the background looking at the length of this thread over the past couple of months

Re: Doctors records twice & Neighbours fails
 

Mine is still unusable. It's constantly recording an episode of QI from the beginning of the year three times. As it's three times it is using all three tuners so I cannot even watch live TV.

If I delete the three recordings they come back after ten minutes or so. If I format the drive, it is ok for that day, then goes again next morning. I am on third box and it keeps on happening.

When I ring, I just get ' It's only an EPG error, don't worry about it, just delete the recording!!' Well I do worry as I have not been able to use the V+ for months now!

Does anyone from Virgin have any idea when this is likely to be fixed, it has been happening to me since last October??

Abs

Re: Doctors records twice & Neighbours fails
 

With all of the various programs recording twice, and folks being re-directed to this thread, would it not be reasonable for a moderator to re-title this thread to something more generic.... after all the later posts are NOT about Doctors or Neighbours recording twice.

Re: Doctors records twice & Neighbours fails
 

Report your own post, the moderators tend to be super-busy on here and may not notice it.

Re: Doctors records twice & Neighbours fails
 

I found 3 recordings set for Hollyoaks at 1830 next Wednesday 14/7, I have deleted 2 and will wait and see what happens.

Getting silly now.

Re: Doctors records twice & Neighbours fails
 

But when someone starts their own they are always referred back to this thread and told not to start a duplicate thread.

Re: Doctors records twice & Neighbours fails
 

That still doesn't mean they will read this thread - Good job someone else reported your suggestion then because, unless you bring issues to a team members attention, we may never see it. So if you have a concern, take it to a team member directly, rather than discuss the matter in the thread.

Thread title changed to something more Generic.

Re: Recording Twice Issues
 

thanks - and sorry if I've broken forum etiquette. As you see I'm a newbie here!

Re: Recording Twice Issues
 

Just happened to look in planned programmes and all this coming weeks Big Brother showings were in twice!
Glad I spotted it as it would be crashing my box in peak time etc. Not to mention the chance of being stuck with the rogue recordings that will never go without a format.

This is getting beyond a joke

Re: Recording Twice Issues
 

Mines doing this, a lot more recently. Had same SA box for 2-3 years or so and not really had much go wrong with it.
Get clash alerts and find that its trying to record twice on Planned progs, (someone mentioned Ashes to Ashes, I too had probs with that programme, weird.)
I also ended up with four successful recordings (I checked them all, they played fine,) all showing slightly different times of the same episode of Doctor Who, last Matt Smith one. I came home halfway through and the box was recording 3 times, (3 red spots instead of 1/2, I didnt think that was possible and its happened before, but someone mentioned they do have 3 tuners.)
Also progs get 'stuck' on my hard drive and are showing 0hr00 whether successfully recorded or not. (I have 3 like that, not takin up any space of course but just annoying that they hang around and dont go! I could delete em every day, theyre back like a bad penny next day!) Was also told it would need formatting to get rid of these, but thats difficult getting an engineer round at same time as you DONT have about 5-8 pages of very important viewing to watch as of course youd lose it all!
I watched or deleted every programme from recordings a few months ago, and capacity was only reading 78 instead of 80 hrs and of course the 'stuck' progs still came back!

Re: Recording Twice Issues
 

Have only ever had duplicate recordings, never triple or quadruple. I have had the recording length of 0:00 show up, but when this has happened the Remaining Time has also reduced, so they do seem to be taking up some space.

I also found that they could be deleted if I tried to delete and then did a hard reboot by switching off at the mains and the on again after a few mins.

Re: Recording Twice Issues
 

Had an issue last night where I was recording the cricket - So 1 tuner and then normal stuff on the other channels like Eastenders, Dragons Den etc but all of those failed.

Seems to be they thought they had a clash of schedule or something so the 3 other programs that were set up all failed. Just thankful On Demand exists otherwise this is becoming stupid and if you were not here to realise it at the time you may not realise stuff was missing if peoples box looks like mine with 8 pages of stuff!

Re: Recording Twice Issues
 

Here we go again, this is getting ridiculous.

Checked my Planned Recordings (PR) this morning and all looked ok. Later, the box crashed when accessing BBC red button and rebooted itself. Now in PR, every episode of Doctors appears twice and as I'm recording something else then, there is a clash.

Grr. ok, so I delete the Planned Series for Doctors, which then clears all of them. Then go to Set Series again and it says ok, go to PR and nothing appears for Doctors. Go to the Planned Series and it shows Doctors as Unknown Channel.

Only able to set up the single PR for each day by doing them individually. So, if I hadn't been around all these would have failed.

It would be nice if Virgin did something about this, as it seems to be a nationwide problem and not restricted to areas. We are paying for something that doesn't work as it should.

Re: Recording Twice Issues
 

It is being worked on, but rushing a code download is a big no no, as it may cause other issues.

The new code has to be properly tested to ensure it doen't cause another bug when it fixes this one.

Re: Recording Twice Issues
 

Thanks for your post.

Re: Recording Twice Issues
 

I get a programme record every day it shows as recording now but 0hr 00min. We delete it but regular as clockwork it is back the next day. Never fails unlike some other "real" programmes.

Re: Recording Twice Issues
 

I did a clean-up of my series link planned recordings, as some series had ended, and I was having this twice-recording issue.

Deleted all series - and re-instated the ones I wanted.

Upshot is I haven't, as yet, seen the problem again. Could be just lucky but could be worth a try.

Re: Recording Twice Issues
 

might be worth doing, last time I checked I had 100 lined up.
Thanks:)