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-   -   Virgin Media Shakes Up Mobile Market (https://www.cableforum.uk/board/showthread.php?t=33663305)

Media Boy UK 29-03-2010 13:49

Virgin Media Shakes Up Mobile Market
 
-New range of compelling Pay Monthly, SIM Only and PAYG offers
-Free calls from Virgin home phones to Virgin Mobiles
-Exclusive deals and benefits for Virgin Media customers


http://pressoffice.virginmedia.com/p...ews&id=1407072

Ben B 29-03-2010 17:26

Re: Virgin Media Shakes Up Mobile Market
 
Ah yes this got texted to my phone earlier, been meaning to look at it. Yes...I am sad enough to subscribe to VM's tweets

cupcakes aka dd 30-03-2010 23:03

Re: Virgin Media Shakes Up Mobile Market
 
I'm impressed with this :D

N00N00 31-03-2010 06:25

Re: Virgin Media Shakes Up Mobile Market
 
Quite bizarre really that many PAYG calls on this will be cheaper than on Virgin's landlines!

Still, it's an very good deal, surprised there haven't been more comments on this thread.

marky 31-03-2010 06:32

Re: Virgin Media Shakes Up Mobile Market
 
Quote:

Originally Posted by N00N00 (Post 34991377)
surprised there haven't been more comments on this thread.

Have you tried the network :td:

Sirius 31-03-2010 07:25

Re: Virgin Media Shakes Up Mobile Market
 
Quote:

Originally Posted by marky (Post 34991378)
Have you tried the network :td:

Yes it works fine thanks for asking.

SmartMart 31-03-2010 10:38

Re: Virgin Media Shakes Up Mobile Market
 
Quote:

Originally Posted by cupcakes aka dd (Post 34991251)
I'm impressed with this :D

I was also impressed until I noticed the cost of calls to 08xx numbers on the Simply 8p tariff :(

Regards .....

cupcakes aka dd 31-03-2010 14:02

Re: Virgin Media Shakes Up Mobile Market
 
Quote:

Originally Posted by SmartMart (Post 34991480)
I was also impressed until I noticed the cost of calls to 08xx numbers on the Simply 8p tariff :(

Regards .....

I'm not into 0800 numbers ;)

Stephen 31-03-2010 14:28

Re: Virgin Media Shakes Up Mobile Market
 
Quote:

Originally Posted by cupcakes aka dd (Post 34991608)
I'm not into 0800 numbers ;)

But they are free call numbers ??

cupcakes aka dd 31-03-2010 18:02

Re: Virgin Media Shakes Up Mobile Market
 
Quote:

Originally Posted by Stephen (Post 34991624)
But they are free call numbers ??

Oooo maybe I am then. :blush:

Ignitionnet 31-03-2010 18:23

Re: Virgin Media Shakes Up Mobile Market
 
Quote:

Originally Posted by Media Boy (Post 34989957)
-New range of compelling Pay Monthly, SIM Only and PAYG offers
-Free calls from Virgin home phones to Virgin Mobiles
-Exclusive deals and benefits for Virgin Media customers


http://pressoffice.virginmedia.com/p...ews&id=1407072

You should ask for a renaming to Press Release Bot :)

I can't say any of this overly excites me.

On the subject of networks that's obviously going to be about where in the country you are. In my part of London T-Mobile sucks and where I work it's not great either. I can't get a 3G signal in either location which isn't hugely impressive.

SmartMart 31-03-2010 22:52

Re: Virgin Media Shakes Up Mobile Market
 
Quote:

Originally Posted by Stephen (Post 34991624)
But they are free call numbers ??

They are from a landline but not from a mobile.

Regards .....

mersey70 06-04-2010 10:15

Re: Virgin Media Shakes Up Mobile Market
 
Does anyone know when they are launching the Simply 8p tariff, there is no sign of it on the virginmedia/virginmobile site.

Digi Tel 07-04-2010 20:34

Re: Virgin Media Shakes Up Mobile Market
 
Quote:

Originally Posted by mersey70 (Post 34995450)
Does anyone know when they are launching the Simply 8p tariff, there is no sign of it on the virginmedia/virginmobile site.

I am using it on my mobile now. Just call Virgin Media giving your account number and password. They will transfer you to Virgin Mobile who will set you up with the new tariff. Took about 5 minutes at 8.45 this morning.

mersey70 07-04-2010 22:11

Re: Virgin Media Shakes Up Mobile Market
 
Quote:

Originally Posted by Digi Tel (Post 34996522)
I am using it on my mobile now. Just call Virgin Media giving your account number and password. They will transfer you to Virgin Mobile who will set you up with the new tariff. Took about 5 minutes at 8.45 this morning.

Thanks for the advice, did just as you said but as I don't already have a sim card they have sent me one.

SilverLady 08-04-2010 12:26

Re: Virgin Media Shakes Up Mobile Market
 
Just tried this, but came unstuck at the Indian call centre.

Managed to get through Virgin Media and was transferred to her colleague in Virgin Mobile, but couldn't understand what the girl was saying due to accent and poor connection.

Have now e-mailed Virgin Mobile to ask how to arrange transfer.

WBC-WORKER 08-04-2010 15:23

Re: Virgin Media Shakes Up Mobile Market
 
Quote:

Originally Posted by SilverLady (Post 34997071)
Just tried this, but came unstuck at the Indian call centre.

Managed to get through Virgin Media and was transferred to her colleague in Virgin Mobile, but couldn't understand what the girl was saying due to accent and poor connection.

Have now e-mailed Virgin Mobile to ask how to arrange transfer.

I know how you feel - you have to stick with it as they do have the information but with it being new they have to hunt for it.

Called Virgin but got switched though to India - the female I spoke to clearly did not have a clue about Simply 8p as she thought I wanted to switch to a Monthly Account and wanted me to set up a direct debit.

It took a while to get though to her that I was intending to keep it as a PAYG account { I don't make enough calls to make it worth my while switching } - she had to go away but she must have found a crib sheet that related to ' Simply 8p Tariff '

She asked me if I wanted a new number - God knows why. - No

Have you not thought of the benefits of a direct debit ? - No there is no benefits for me.

I reckon they don't allow changes to be made online just so they can try to sell you something.

It took nearly ten minuets to make the call but within thirty minuets the switch had been made.

After lots of searching the simply 8 p tariff is listed simply 8 p tariff page

https://www.cableforum.co.uk/images/...2010/04/67.jpg

SmartMart 08-04-2010 16:28

Re: Virgin Media Shakes Up Mobile Market
 
Quote:

Originally Posted by WBC-WORKER (Post 34997193)
After lots of searching the simply 8 p tariff is listed simply 8 p tariff page

Something I don't understand about this is the cost of calls to 08xx numbers. It says "Up to 30p per minute". What's with the "Up to" nonsense - have you queried this?

Regards .....

Chris 08-04-2010 16:32

Re: Virgin Media Shakes Up Mobile Market
 
Numbers in the 08xx range don't all attract the same charge. At opposite ends of that scale you have 0845 (which BT dubbed lo-call when it wanted to disguise the fact that it was no longer a 'local' rate) and 0870 which is usually quoted as being equivalent to a 'national' rate.

Designations like 'local' and 'national' have no technical meaning any more but they are a useful way for phone companies, or rather, the subscriber who has bought access to the number, such as your car insurer or electricity company, to charge more for some calls than others.

WBC-WORKER 08-04-2010 17:15

Re: Virgin Media Shakes Up Mobile Market
 
Quote:

Originally Posted by SmartMart (Post 34997258)
Something I don't understand about this is the cost of calls to 08xx numbers. It says "Up to 30p per minute". What's with the "Up to" nonsense - have you queried this?

Regards .....

I did spot that but as I use my phone to reach friends I would have no need to use a 08xx number.

All I know was the other day it was 20 pence and its now 8 pence to make a voice call so I am happy.

SmartMart 08-04-2010 20:13

Re: Virgin Media Shakes Up Mobile Market
 
Quote:

Originally Posted by Chris (Post 34997260)
Numbers in the 08xx range don't all attract the same charge. At opposite ends of that scale you have 0845 (which BT dubbed lo-call when it wanted to disguise the fact that it was no longer a 'local' rate) and 0870 which is usually quoted as being equivalent to a 'national' rate.

Designations like 'local' and 'national' have no technical meaning any more but they are a useful way for phone companies, or rather, the subscriber who has bought access to the number, such as your car insurer or electricity company, to charge more for some calls than others.

As these numbers don't attract the same charge they should be listed individually so that folks know exactly what they're going to be charged prior to making a call.

Regards .....

Chris 08-04-2010 20:47

Re: Virgin Media Shakes Up Mobile Market
 
Yes, they probably should be. But I expect someone in the marketing department decided it looked untidy.

SilverLady 09-04-2010 12:24

Re: Virgin Media Shakes Up Mobile Market
 
Thanks WBC-WORKER

I haven't had a reply to the e-mail I sent yet, but on it I listed the 4 PAYG virgin mobile numbers in our household that I would like to transfer.

After reading your posting I logged into my Virgin Mobile account on-line and sure enough current tariff after each number is now listed as 'Simply 8'.

The phones are not used much, so I don't often log into the Virgin account. Without your info I wouldn't have known the transfer had been made, so thanks again.

WBC-WORKER 09-04-2010 12:58

Re: Virgin Media Shakes Up Mobile Market
 
Quote:

Originally Posted by SilverLady (Post 34997774)
Thanks WBC-WORKER

I haven't had a reply to the e-mail I sent yet, but on it I listed the 4 PAYG virgin mobile numbers in our household that I would like to transfer.

After reading your posting I logged into my Virgin Mobile account on-line and sure enough current tariff after each number is now listed as 'Simply 8'.

The phones are not used much, so I don't often log into the Virgin account. Without your info I wouldn't have known the transfer had been made, so thanks again.

The weird part is I try to give my Virgin broadband/TV cable account number but she said it was not necessary - anyway the switch has been made .

Funny enough I was waiting for my balance to reduce as I was intending to pay the £ 15 to get it unlocked and then I was going to use a ASDA Sim card as I wanted to keep my current phone but now with the reduction its not worth unlocking.

Its just a shame that Virgin don't spell out all their charges but as I tend to only use it in the summer speaking to friends when we are working at festivals I will not lose much sleep.

of course if ASDA had not made such a good offer I doubt Virgin would have made their reductions.

SmartMart 09-04-2010 14:41

Re: Virgin Media Shakes Up Mobile Market
 
Quote:

Originally Posted by WBC-WORKER (Post 34997786)
of course if ASDA had not made such a good offer I doubt Virgin would have made their reductions.

I would imagine that Tesco's "Lite" offering had something to do with it as well ;)

I still find the Tesco offering to be a better deal than Virgin's and I didn't need to be a Tesco shopping customer to qualify when I signed up for Tesco Lite about six months ago :D

Regards .....

SilverLady 09-04-2010 17:34

Re: Virgin Media Shakes Up Mobile Market
 
Quote:

Originally Posted by SilverLady (Post 34997774)
Thanks WBC-WORKER

I haven't had a reply to the e-mail I sent yet, but on it I listed the 4 PAYG virgin mobile numbers in our household that I would like to transfer.

After reading your posting I logged into my Virgin Mobile account on-line and sure enough current tariff after each number is now listed as 'Simply 8'.

The phones are not used much, so I don't often log into the Virgin account. Without your info I wouldn't have known the transfer had been made, so thanks again.


OOPS sorry for maligning Virgin Mobile. Have just discovered that each mobile has received a text message telling that transfer to Simply 8 has taken place - dated yesterday. So this has been good service.

nodrogd 11-04-2010 00:41

Re: Virgin Media Shakes Up Mobile Market
 
Quote:

Originally Posted by SmartMart (Post 34997854)
I would imagine that Tesco's "Lite" offering had something to do with it as well ;)

I still find the Tesco offering to be a better deal than Virgin's and I didn't need to be a Tesco shopping customer to qualify when I signed up for Tesco Lite about six months ago :D

Regards .....

Virgin lost me to Tesco Lite a while ago also, partialy due to price, partialy due to the patchy T-Mobile reception in some areas. The 40p per minute mobile to mobile rate on the standard tariff was a real loss leader.


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