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-   -   Virgin Media in the local news! (https://www.cableforum.uk/board/showthread.php?t=33662923)

GazzaB 19-03-2010 14:21
Virgin Media in the local news!
 
Another bit of bad news for Virgin Media, looks like they need to be more careful with their use of mailing lists!

http://www.thisisnottingham.co.uk/ho...l/article.html

:Yikes:

Turkey Machine 19-03-2010 14:34
Re: Virgin Media in the local news!
 
Good gods, that's awful!!!

LondonRoad 19-03-2010 14:49
Re: Virgin Media in the local news!
 
Why did he think the letter was for him? Did he ask any of the guys staying in his loft. ;)

Mick Fisher 19-03-2010 14:50
Re: Virgin Media in the local news!
 
Quote:
"I have tried to ring up and complain and they have not really done anything about it.
"They kept passing me from pillar to post. They tried to say it was not their fault, it was somebody else. It is not good.
Yup it really is awful. Business just as usual. Nothing ever changes. ;)

Spectato 19-03-2010 15:03
Re: Virgin Media in the local news!
 
Christ!
Virgin Media will do anything these days to get some column inches.

danielf 19-03-2010 15:16
Re: Virgin Media in the local news!
 
Not much you can about it if this is indeed the case:

Quote:
"The marketing database we used was purchased from a third party.

"We are in contact with that third party to investigate this error, which we take very seriously.
I doubt if any company would hand check all entries on a purchased data base.

Pierre 19-03-2010 16:46
Re: Virgin Media in the local news!
 
But has anyone checked if he is a legal resident or not??????

Digital Fanatic 19-03-2010 16:52
Re: Virgin Media in the local news!
 
Some of the comments underneath are funny though!!!! :D

Quote:
This is the worse thing that could happen to anybody.

I used to worry about the small things in life like :- Cancer, heart disease, motor accidents, being murdered etc.

It's reading stories like this that make you wonder if life is really worth all the pain and suffering this man has had to endure. Arthur, Notts Report abuse commented on 19-Mar-2010 15:41

*sloman* 19-03-2010 16:55
Re: Virgin Media in the local news!
 
Quote:
"This is the worse thing that could happen to anybody.

I used to worry about the small things in life like :- Cancer, heart disease, motor accidents, being murdered etc.

It's reading stories like this that make you wonder if life is really worth all the pain and suffering this man has had to endure.
Arthur, Notts
Report abuse
commented on 19-Mar-2010 15:41"
lol best comment!

Escapee 19-03-2010 17:33
Re: Virgin Media in the local news!
 
Nothing much changed I guess.

I remember an occasion that one the ntl Headend's received a threat to cut off service for an unpaid bill. (I believe it was not the first time)

The letter was addressed to Mr Headend

And it started off 'Dear Mr Headend'

Cabletel, ntl, virgin, call them whatever but they have always been consistently incompetent.

Toto 19-03-2010 18:32
Re: Virgin Media in the local news!
 
That's a bad incident - very bad, but it needs pointing out that the data came from a third party, according to VM.

speedfreak 19-03-2010 19:08
Re: Virgin Media in the local news!
 
I dont see the big deal. Much ado about nothing to me. If it happened to me Id find it funny, ring them to let them know, have a laugh about it and leave it there. Some people have either have too much time on their hands or just crave attention. Mistakes happen.

Sirius 19-03-2010 19:17
Re: Virgin Media in the local news!
 
whats up no adverts about spider man films and downloads you can report to anyone that will listen this week end :rolleyes: :LOL:

tvtimes 19-03-2010 19:45
Re: Virgin Media in the local news!
 
whoops!

Buffalo2102 20-03-2010 11:59
Re: Virgin Media in the local news!
 
Quote:
Originally Posted by speedfreak (Post 34983236)
I dont see the big deal. Much ado about nothing to me. If it happened to me Id find it funny, ring them to let them know, have a laugh about it and leave it there. Some people have either have too much time on their hands or just crave attention. Mistakes happen.
Quite agree.

I also agree with the comment that if the mail wasn't addressed to him, he shouldn't have even opened it.

Sirius 20-03-2010 12:10
Re: Virgin Media in the local news!
 
Quote:
Originally Posted by Buffalo2102 (Post 34983538)

I also agree with the comment that if the mail wasn't addressed to him, he shouldn't have even opened it.
Indeed

andrewbrown 20-03-2010 12:17
Re: Virgin Media in the local news!
 
I don't see why people are saying that VM are incompetant, when the error clearly wasn't theirs? Some people just like to blame them for whatever, simple as.

Gary L 20-03-2010 16:53
Re: Virgin Media in the local news!
 
If someone at at a company had intentionally put "Mr Illegal Immigrant" for a laugh. the last thing you would admit to is that it was somebody in that company. and the first thing you would do is blame it on an outside source.

Mick Fisher 20-03-2010 17:32
Re: Virgin Media in the local news!
 
Quote:
Originally Posted by Buffalo2102 (Post 34983538)
Quite agree.

I also agree with the comment that if the mail wasn't addressed to him, he shouldn't have even opened it.
At one time I would have agreed with you.

However I once mistakenly opened a letter that was correctly adressed to my house but as I later found, to a person who I didn't know and to the best of my knowledge had never resided at said address.

From the contents of the letter and information obtained from subsequent phonecalls I learned that someone had used my address to obtain credit and a mobile phone contract. As I heard no more on the subject following my initial calls, it seems the matter was nipped in the bud.

In conclusion I think if a letter is addressed to your premises but to an person unknown you should open it a.) for your own protection
and/or b.) to discover the sender so you can inform them their information is in error and so prevent further communications on the subject being made.

Welshchris 20-03-2010 18:26
Re: Virgin Media in the local news!
 
They r useless with their mailing database. My parents STILL get letters for me almost 5 years after moving out and i have rang them 4 times and 4 times they claim to have removed my name from the database.

TheDon 21-03-2010 00:45
Re: Virgin Media in the local news!
 
Quote:
Originally Posted by Mick Fisher (Post 34983674)
At one time I would have agreed with you.

However I once mistakenly opened a letter that was correctly adressed to my house but as I later found, to a person who I didn't know and to the best of my knowledge had never resided at said address.

From the contents of the letter and information obtained from subsequent phonecalls I learned that someone had used my address to obtain credit and a mobile phone contract. As I heard no more on the subject following my initial calls, it seems the matter was nipped in the bud.

In conclusion I think if a letter is addressed to your premises but to an person unknown you should open it a.) for your own protection
and/or b.) to discover the sender so you can inform them their information is in error and so prevent further communications on the subject being made.
Or just put "return to sender, not at this address" on the envelope and stick it back in the postbox so you don't commit a crime.

Toto 21-03-2010 09:25
Re: Virgin Media in the local news!
 
Quote:
Originally Posted by Gary L (Post 34983658)
If someone at at a company had intentionally put "Mr Illegal Immigrant" for a laugh. the last thing you would admit to is that it was somebody in that company. and the first thing you would do is blame it on an outside source.
You know this from personal experience do you?

Gary L 21-03-2010 10:27
Re: Virgin Media in the local news!
 
Quote:
Originally Posted by Toto (Post 34983910)
You know this from personal experience do you?
Yes.

Toto 21-03-2010 12:35
Re: Virgin Media in the local news!
 
Quote:
Originally Posted by Gary L (Post 34983929)
Yes.
Right, OK :rolleyes:

Gary L 21-03-2010 13:00
Re: Virgin Media in the local news!
 
Quote:
Originally Posted by Toto (Post 34983988)
Right, OK :rolleyes:
It's true :rolleyes:


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