Be aware of ebuyer.com
 

Ebuyer is selling Acer Aspire Revo Desktop R3610 PC, Intel Atom Dual Core 330, 4GB RAM, 500GB HDD, Wifi, NVIDIA graphics, Windows 7 Home Premium

But infect this is a single core. After sale customer service is so **** that they dont want to know you. 0871 5213300 this number charges are 10p per minutes. Since last week i got this **** delivered and since then im trying to solve this issue, i had made more than 10 phone calles each last about 20 minutes still no outcome.So Be aware please:mad:

Re: Be aware of ebuyer.com
 

The alternative number for ebuyer customer service is 01430 433600, this number is geographic and significantly cheaper.

There is an Operations Officer there called Armando Sanchez who publicised the number on another forum, a link to which is here I got the details etc from http://www.saynoto0870.com which is a useful site to get round the premium lines.

Re: Be aware of ebuyer.com
 

Erm that model number is showing as dual core everywhere? What makes you think it's a single core and have you checked the model number on the unit sent to you?

Re: Be aware of ebuyer.com
 

Sorry to hear you have had a problem, but on the flip-side, I have used ebuyer over a dozen times in the last couple of years and had no issues whatsoever.

Re: Be aware of ebuyer.com
 

The atom 330 is a dual core chip. Either they've sent you the wrong unit (which sometimes happens with large etailers) or it's dual core. They aren't knowingly mis-selling anything.

Re: Be aware of ebuyer.com
 

Every link and review on Google states Dual Core similar to this below.

Acer Aspire Revo R3610 / Intel Atom Dual Core 330 1.6GHz / 4GB / 500GB / Windows 7 Home Premium / Nettop Desktop PC

Re: Be aware of ebuyer.com
 

I feel insulted by the title of this thread, I have been buying from Ebuyer for years and have nothing but good things to say about them, they are the only company i know where i can order something at 10:59pm and receive the item at 7am the next morning, and i have done this a number of times, as for the current issue, yes the Atom 330 is a dual core ship so why does the OP seem to think it isn't, i see you have yet to come back with an answer

---------- Post added at 09:24 ---------- Previous post was at 09:23 ----------

Perhaps the op thinks that dual core means 2 separate cpu's lol

Re: Be aware of ebuyer.com
 

Only have three words to say

"Distance Selling Regulations"

If you weren't happy within 2 weeks you could have returned it..

Re: Be aware of ebuyer.com
 

From the misplacement of this thread and the lack of other responses could it be a spambot?

Re: Be aware of ebuyer.com
 

Thread moved to IT forum

The mods have checked and not found any reason to believe that they are spammers

Re: Be aware of ebuyer.com
 

Well everyone who replied is a long term member, so your reasoning as to it being a spambot.:erm:

Re: Be aware of ebuyer.com
 

Like others on here I have only had one issue with Ebuyer and I have bought a lot of stuff with them and the one issue I did have they resolved promptly and it was just an oversight.

How do you know it is single core?

Re: Be aware of ebuyer.com
 

Well Kalia made this user account just to say this
does he have some kind of vendetta against Ebuyer

well i give another thumbs up to Ebuyer
the prices are usually good
the delivery charges are very flexible

and the times i had to return/refund
the process wan't bad

Re: Be aware of ebuyer.com
 

I've recently bought a couple of items from ebuyer, never had a problem

Re: Be aware of ebuyer.com
 

Ive had problems with just about everyone but so far Ebuyer has not raised an issue with my diagnosis. I did have a bit of a row with them over a strobe that was delivered broken and they wanted to be post it back to test it before sending out a new one ( the value was £2.50)

Aria and Overclockers are the worst after sales ive come across . Aria refused to accept a mobo they sold was faulty and sent it back 3 times the last time they tested it it popped on thier bench. And Overclockers I think ive made my view on them quite clear lol

Re: Be aware of ebuyer.com
 

Above all thank you very much for your comments about this issue. I’m really happy to see different opinion but let me say few worlds and then you all can decided if this thread is spam.
Last 4 years I’m with ebuyer, no doubt they provides some excellent service but actual problem is with the after sale customer service and as I said with premium phone number.
Regarding this product:-
Ebuyer is selling Acer Aspire Revo Desktop R3610 PC, Intel Atom Dual Core 330, 4GB RAM, 500GB HDD, Wifi, NVIDIA graphics, Windows 7 Home Premium.
I know some people are trying to be funny like this one (Perhaps the op thinks that dual core means 2 separate cpu's lol) all I can say ebuyer has taken off this product after making formal complained to Trading standard from their web site .
So thank you all and there was no attention to make any propaganda against ebuyer except warn people via this popular platform which I believe and also recommended by few of my friends.

Re: Be aware of ebuyer.com
 

Same with all of these 'box-shifter' companies, usually no worries unless you get a problem and fall at the mercy of their 'customer services'.
Have to say that I've also bought from ebuyer many times and never had any issues, not that that helps anyone.

Microdirect.co.uk are pretty good.
Dabs.com are very dependable but can almost always be beaten on price, if that's your only criteria.

Re: Be aware of ebuyer.com
 

Ebuyer are okay, generally, but they used to be quite bad (a looong time ago) when things did go wrong. They've cleaned up their act quite a bit though.

Here's a thread from 7 years ago :)

http://www.cableforum.co.uk/board/19...ou-ebuyer.html

Re: Be aware of ebuyer.com
 

Except they haven't? There's still multiple versions of the R3610, and they all (rightfully) state that it's dual core.

Once again, have you actually checked the model of the unit you recieved to see if it is the correct one. If you have and it is, it should have a dual core cpu. If it's the wrong model number, ebuyer have shipped the wrong unit, which occasionally happens when you're a high volume box shifter.

Re: Be aware of ebuyer.com
 

Ebuyer tried pulling a fast one with a laptop a mate bought....

He bought a HP laptop in April 2009 and December 2009 the motherboard went a week before christmas. He contacted HP warrenty and was told "Your lucky you contacted us when you did as the laptop only has a few days of warrenty left".. He said no because it has a years warrenty from date of purchase. HP stated that the model number and serial number of the laptop he had was previously registered as sold from ebuyer on December 2008.

Re: Be aware of ebuyer.com
 

I think you need to revisit again and check below spec and model has been taken off
Acer Aspire Revo Desktop R3610 PC, Intel Atom Dual Core 330, 4GB RAM, 500GB HDD, Wifi, NVIDIA graphics, Windows 7 Home Premium.

Advert wording has been changed and yes I did check the model of the unit and all spec , New advert is Acer Aspire Revo Desktop R3610 PC, Intel Atom 330, 4GB RAM, 500GB HDD, Wifi, NVIDIA graphics, Windows 7 Home Premium

Re: Be aware of ebuyer.com
 

http://www.ebuyer.com/product/182588

there is still this listed?

---------- Post added at 13:45 ---------- Previous post was at 13:40 ----------

http://processorfinder.intel.com/Lis...3008&SearchKey= this is where you should be looking anyway

The 330 and the D510 are clearly dual core cpus. There is not a single core 330 in the Intel spec list

---------- Post added at 13:45 ---------- Previous post was at 13:45 ----------

http://processorfinder.intel.com/det...px?sSpec=SLG9Y spec list for that cpu

Re: Be aware of ebuyer.com
 

You mean This one? That still states in the specs
Which is 100% accurate, because the Atom 330 IS a dual core cpu.

If you have a system with an atom 330 cpu, you have a dual core system.

Re: Be aware of ebuyer.com
 

The wording often gets changed on ebuyer stock lists when the bring new stock in, think it might have something to do with how the warehouse computer stores the item description from the barcode when it scans in.
And even that still says its a dual core as the Atom 330 is a dual core CPU. Out of interest how do you know the model you have is not a dual core? Could you post a screenshot of your device manager with the CPU section expanded?

Re: Be aware of ebuyer.com
 

Many thanks for the info; exactly this was my point which I was trying to prove.
Have a look on.......
http://www.ebuyer.com/product/172708

---------- Post added at 14:03 ---------- Previous post was at 13:58 ----------

And this was my orignal order according to their advert:-

[Order Acknowledgement and Thank You offer]
________________________________________

You have ordered the following item(s)

Item: Acer Aspire Revo Desktop R3610 PC, Intel Atom Dual Core 330, 4GB RAM, 500GB HDD, Wifi, NVIDIA graphics, Windows 7 Home Premium
Qty: 1Cost: 228.89

Item: Plexus Gold Plated High Speed 1.3b HDMI to HDMI Cable (Black) 2m
Qty: 1Cost: 3.39


-----------------------------------------------------------

Shipping method: FREEat:£0.00
Delivery: Order will be delivered no later than Tue 2nd March 2010

Subtotal: 232.28
VAT total: 40.66
------------
Total: 272.94
------------
If there are any problems in the order process a member of our Customer Support Team will be in contact.



Kind regards,
Ebuyer

www.ebuyer.com

---------- Post added at 14:06 ---------- Previous post was at 14:03 ----------

Unfortunately no caz I have send it back but yes may be after couple of day’s caz I ordered new one from Amazon

Re: Be aware of ebuyer.com
 

What is what you're trying to prove?

That the system you bought has an intel atom 330 cpu, which is a dual core cpu. What exactly is the problem there?

Re: Be aware of ebuyer.com
 

‘’No argument you can buy this item by all mean’’

Re: Be aware of ebuyer.com
 

Are you basing your assumption about how many cores the system has on observable speed? If you are you really shouldn't have bought an Atom based dual core.

Re: Be aware of ebuyer.com
 

this is brightening up my afternoon

Re: Be aware of ebuyer.com
 

Just to reaffirm, you sent back a dual core intel atom 330 system, to buy the same thing from elsewhere...

What we are curious about is how did you determine the one you had been sold was NOT a dual core machine?

Guys, watch this area for a "Be Aware of Amazon.co.uk" Thread in the next few days methinks.

Re: Be aware of ebuyer.com
 

Once again, the item you bought, that you confirmed was the right model, should have a dual core cpu.

If it didn't then the fault lies not with ebuyer, but with acer for fitting the incorrect cpu. Ebuyer do not build these systems, they buy them in and ship them out, that is it.

If an incorrect part is present (and it's highly highly unlikely) then it's not ebuyer's fault.

The only way ebuyer could be at fault here is if they shipped you the wrong unit by mistake, but you've confirmed that it was infact the right unit as the model number was correct.

So, how did you work out that this system DIDN'T have a dual core cpu?

Re: Be aware of ebuyer.com
 

I'm only speculating here but... maybe the OP thinks as the Atom isn't as fast a chip as a standard dual core chip that its only single core?

Atom chips are, by design slower and less power hungry than your standard garden variety Intel chips :) ...mmmm chips :drool:

Re: Be aware of ebuyer.com
 

Thats why Nividia developed the ION chipset to offset some of the work specially for HD video which makes these machines ideal media players as well as web browser/office machines

Re: Be aware of ebuyer.com
 

pvt me your contact details and i will have somebody contact you with regard to the above matter.

(i am NOT affiliated with ebuyer)

Re: Be aware of ebuyer.com
 

What an informative thread, but what was all the fuss about? Seems that Atom 330 is dual core, whether or not e-buyer say this, yet the op is unable to demonstrate that he received something which was not an Atom 330, just claims that his wasn't dual core? Nothing here to deter me from buying from e-buyer, just allegations. Where is the evidence?

Re: Be aware of ebuyer.com
 

bonzoe,
there-in lies the problem!! there is no proof i bought hundreds of systems via different manufactures and never had a wrong processor (not saying it can't ever happen) but i somehow doubt the op as he never provided any proof to back up his claims and if he treated ebuyer customer services with the same sort of answers he's given here i'm hardly surprised they can't be bothered to do anything.
op: if your still around where was the proof?? ;);) whooops perhaps the dog ate it :rolleyes:

Re: Be aware of ebuyer.com
 

my bro bought a special offer laptop off aria that had the wrong cpu in for the model number

Re: Be aware of ebuyer.com
 

As i said Zing it could happen, but the op has failed to give us any proof and has ignored any request for something anything to say why he thought it was not the correct processor, i have no doubt at the time your bro's happened you could have got the proof "if" you was going to claim a company was completely useless.
anyone can come on to any forum to claim anything, but surely something to back up the claims would help his cause but hey it's been a great read and kept me entertained :D

Re: Be aware of ebuyer.com
 

oh yes a simple screenie

Re: Be aware of ebuyer.com
 

Seems to be a lot of suspicion in this thread. It's quite possible that EBuyer did send the incorrect model out, they're such a large company mistakes like this will happen, however EBuyers CS has improved significantly over the last few years. I bought a 37" LCD TV from them, did a few tests and found it wasn't up to scratch while watching HD sourced material, everything else about it was fine, I contacted them and without a quibble they asked when I'd like it picking up. A few months down the line and I bought a motherboard for a friend, one of the plastic sata clips on the board was loose and I didn't want to risk it, contacted them and they arranged a pick up and drop off of a replacement for two days later. Suffice to say I buy pretty everything I can from EBuyer without the hassle of having to return faulty goods myself.

Re: Be aware of ebuyer.com
 

Be aware of Ebuyer?

I am

Im aware they have never let me down in the past and offer very good customer service and value for money. :)

Re: Be aware of ebuyer.com
 

I just think the suspicion came about due to the OPs refusal to tell us how he knew it wasn't dual core and his reasoning for the one still listed on ebuyer confirming his suspicion even though it didn't. :dozey:

Re: Be aware of ebuyer.com
 

From this I surmise that ebuyer did send the correct model out. The suspicion is not aimed at ebuyer Horace, it is aimed at how did the OP determine the machine supplied was not in fact a dual core product.

Re: Be aware of ebuyer.com
 

there was an error in the description of the item from what i can see. that will need to be corrected with ebuyer directly.

Re: Be aware of ebuyer.com
 

But the Intel Atom 330 is a dual core processor, there is no single core version of the 330, therefore how was it determined to be a single core product?

It's only a 3 page thread, doesn't take that long to read heh.

Re: Be aware of ebuyer.com
 

What error was that? I couldn't find one :dunce:

Re: Be aware of ebuyer.com
 

I've been using ebuyer since 2004, and never had any problems.

Re: Be aware of ebuyer.com
 

I've used ebuyer loads, the only problem i've had is when I had to return a motherboard that was DOA. even though it showed in stock it took almost 3 weeks for a replacement to be sent and I only get that sent at that point because I phoned up to complain about the time it was taking.

Re: Be aware of ebuyer.com
 

Ebuyer - Consistently excellent service.
Sheer speculation - Could be
Task Manager > CPU History > One graph, all CPU's > One Graph, Per CPU
I think the default view is One graph all CPU's - if you get my drift.

Re: Be aware of ebuyer.com
 

Bought a 22" LCD TV/DVD for the bedroom from ebuyer about 3-4 weeks ago, and a red line appeared on the screen (top to bottom) two nights ago.

I filled in the online returns request form, spoke to them on the phone next morning, and got a RMA straight away (the TV is being picked up Monday) - good customer service.

Re: Be aware of ebuyer.com
 

Read this whole thread and still got no idea what the OP is on about, did make me laugh in a confused kind of way.

Re: Be aware of ebuyer.com
 

Similar experience with a 2 week old Bluray Player with a duff laser that died on Tuesday.

I filled out the online returns form immediately, spoke to CS on Weds PM and UPS collected it today.

So full marks for the collection but I will reserve final judgment until the replacement procedure has completed. Watch this space. :)

Re: Be aware of ebuyer.com
 

I to have purchased items from Ebuyer (In the several thousand pounds range, dating back to 2002) and never had a problem like this.

I've returned several items in the past, due to faults, or problems and never had a problem.

Re: Be aware of ebuyer.com
 

I have to say I once purchased a graphics card from Ebuyer, which turned out to be not as described ( a confusion over what was implied by VIVO in the description - I expected 'video in video out' which wasn't provided).

- although there was no problem with returning the card & getting a refund, I was charged a 'restocking fee' - hence I never used them again - I'd be interested in any comments how this may have improved...

Re: Be aware of ebuyer.com
 

I bought a Logitech G7 mouse from Ebuyer. Seven months later it developed a fault - I returned it, they issued me a brand new mouse, same model. There was no restocking fee (still have the e-mail). So I'm not sure why they charged one in the case above? This was in 2006, so maybe things have changed since then?

Apart from that I've bought plenty of things from Ebuyer, and never had a problem with them. Also, they do free super saver delivery, which often comes as quickly as their paid for delivery services.

Re: Be aware of ebuyer.com
 

thats should have been covered by distance selling and they can not charge a fee for this by law

Re: Be aware of ebuyer.com
 

It is normal to get charged a restocking fee when it is not their fault, vivo graphics cards have always meant you can connect to a monitor but also to other sources like connecting to a tv via s-video, if you wern't sure what it meant you should had looked ti up before hand, what exactly were you wanting to use it as?

Re: Be aware of ebuyer.com
 

That's not what VIVO means. http://en.wikipedia.org/wiki/Video_In_Video_Out
VIVO Cards generally do have TV-out etc but to be called a VIVO they also have to be capable of recieving a video signal from a device like a Video camera, VCR, DVD player etc.

Re: Be aware of ebuyer.com
 

could he have misunderstood and seen Avivo?

---------- Post added at 15:49 ---------- Previous post was at 15:45 ----------


yes ive owned a few VIVO cards over the years I only actually used one the X800XT I had .

---------- Post added at 15:49 ---------- Previous post was at 15:49 ----------


they just call that TV out matey lol

Re: Be aware of ebuyer.com
 

I knew exactly what VIVO means, it stands for 'Video in Video out' - the card they supplied was described as VIVO capable, but didn't have that functionality when supplied, having no 'video in' capability.

I was looking to replace an ATI 'All in Wonder' card with an newer ATI card with VIVO as I didn't actually need the TV tuner in the 'All in Wonder', but still wanted to connect & capture external video sources.

As far as I was concerned they supplied goods 'not as described' - then charged me a fee to return it.

My question was whether this has improved, as I certainly won't ever use them again until I have that reassurance..

---------- Post added at 22:40 ---------- Previous post was at 22:38 ----------

'should have been' is true - they did charge though, law or no law - hence I have never bought from them again.

Re: Be aware of ebuyer.com
 

At the end of the day as the consumer it is upto you to fight for your rights. I always do and quite often enjoy it lol

Re: Be aware of ebuyer.com
 

Being honest, their terms and conditions of purchase do say you have to pay a restocking fee if the item was not what you wanted. You'll find most places do this and they can charge this fee if they want to, if mentioned in their terms and conditions which YOU agree to before purchase. If it truly was their fault in a bad description then I would agree you would not have to, but ditching ebuyer because of one little misunderstanding is pure stupidity.

They're one of the best online retailers I have used, and I've spent just shy of £4000 with them over the last few years. Not once have I had a problem on the half dozen RMA's I've done on memory and a motherboard or two. They've always replaced it very quickly and without squabbles.

Ditching them because you didn't read the T&C's and got charged a fee is quite stupid. Ebuyer has one of the best customer support teams I've ever used as well. I'm sure they could have come to an agreement had you rang them about it too. Hell they even refund your postage if its delivered a day later than you asked for... Not bad really. But you MUST ask! They don't give unless you ask for it.

Re: Be aware of ebuyer.com
 

If it is returned in 7 days then they have no rights to charge a restocking fee no matter what it says in their T&C's

Re: Be aware of ebuyer.com
 

any terms and conditions you agree to do not interfere with your rights under the Sale of Goods Act . Any terms that would appear to make you give up said rights are meaning less even if you have ticked the box

Re: Be aware of ebuyer.com
 

Yeah I don't dispute that, but if they list that fee, and as above they can't charge within 7 days, if you choose to return after 7 days then they are well within that right to charge. However I don't recall seeing the person in question say how long they had the item before returning it. Either way, terms and conditions are there to protect both ebuyer and the buyer.

Re: Be aware of ebuyer.com
 

It was returned immediately in the original packaging, it hadn't even been installed - as for not using them again being 'pure stupidity' I would suggest that that is your opinion, which I don't share. I buy many items 'online' & rely on the seller describing the goods correctly as fundamental to the process. Charging me for their error in the description compounded the problem.

I take on board all the comments regarding disputes being resolved, but there shouldn't have been a dispute in the first place.

No-one seems to have answered my question as to whether this kind of problem still occurs, just how I could have put a lot of effort into resolving it - sorry, but when I can buy elsewhere, why should I bother?

Re: Be aware of ebuyer.com
 

It would be dodgy, if their T&C said this. Its against the law to charge a re-stocking fee. Regulation 17

Re: Be aware of ebuyer.com
 

Used to be a long time ago, no longer as when someone returns something they don't want this can't be sold again as new so has to be sold cheaper as open box, the restocking fee is to compensate for what the retailer will lose out on,
a vivo card has never just meant video in , video out so the op should have looked into it more before they brought the item, if i'm going to purchase a computer part and want to make sure it's what i want then i put it into google to look at a review i would then see that this item would not do what the i wanted therefore i would find something that did

Re: Be aware of ebuyer.com
 

DSR are still on the law books and therefore re-stocking fee is still illegal.

Re: Be aware of ebuyer.com
 

I buy many things online, and NEVER rely on the seller describing the goods.
I'll always check and double check the specs with the manufacturer and a competent review site.

With how many items sites list there's always going to be errors in them, it's unavoidable.

It's the same as how in a brick and mortar store the employees rarely know much about the products and you wouldn't buy something based solely on what they tell you it can do (or you shouldn't) you should always find out yourself to make sure.

Re: Be aware of ebuyer.com
 

Well my replacement BD player arrived today and seems to be working perfectly.

So thats collected by UPS for return as faulty under warrenty last Thursday to replacement delivered by UPS today.

I'm happy and will deal with them again. :)

Re: Be aware of ebuyer.com
 

Guess you haven't googled it yourself or even looked at my reply to your previous post then?

Re: Be aware of ebuyer.com
 

eBuyer does it again, just ordered a little 720p handycam (Kodak zi6) with a 16gb card at 9pm last night, costs 5.99 for delivery and it's already on the UPS van out for delivery. What an amazing service especially sending the parcel out on a Sunday

:clap: well done eBuyer

Re: Be aware of ebuyer.com
 

Another plus for ebuyer - as previously stated, the 22" LCD TV/DVD player for the bedroom had a red vertical line appear after three weeks.

It was RMA'ed last week, and the replacement has just turned up - no postage or any other costs either way.

Re: Be aware of ebuyer.com
 

Even better, the Kodak Zi6 we ordered was marked down for not having the HD cable (£52 instead of £64) it just got delivered and all the cables are there :)

Re: Be aware of ebuyer.com
 

No mate, i used to work for a computer firm as a computer engineer, no need to look it up as i know what i'm talking about :)

Re: Be aware of ebuyer.com
 

OH WOW, you one of them computer techy people who know everything about computery thingies???

Re: Be aware of ebuyer.com
 

Sorry for defending myself Kymmy, won't happen again!!!!!!!

Re: Be aware of ebuyer.com
 

You clearly don't know as much as you think since you seem to be confusing VIVO with something else.

Re: Be aware of ebuyer.com
 

Well you did come across like a bit of a know-it-all ;)

I've never had any problems with Ebuyer...in fact almost all the parts for my PC were purchased from them. Quick delivery, spot on service.

Re: Be aware of ebuyer.com
 

Well how often do I have to specify that I progressed from systems administration to digital fault finding to component level repair and then onto 4th line support for a total of 15 years, or how often does Zing have to say his qualifications..

In my book it's often those who say often, often can't do ;)

BTW, what is VIVO ;)

Re: Be aware of ebuyer.com
 

Kymmy - you don't have any Maxim 8731AE chips do you? got a Dell XPS on the bench at the moment with a faulty one.

Re: Be aware of ebuyer.com
 

Nope, but they do fry the charge circuit quite often.. If you don't mind waiting there's a guy in HK that does them on eBay (I have bought from him before)

http://cgi.ebay.com.sg/Maxim-8731-87...-/220503490225

Re: Be aware of ebuyer.com
 

vibrating independant volting octopussys? lol

Re: Be aware of ebuyer.com
 

WOW, where can I buy one!!! and does it have 8 or 4 legs ;)

Re: Be aware of ebuyer.com
 

Looking into it, pain in the neck the charging circuit on this dell heh, took half a dozen components out.

Re: Be aware of ebuyer.com
 

It may be even more could be lucky and get a few octopii lol

Re: Be aware of ebuyer.com
 

They're not to bad, you should have tried toshiba's in the mid/late 90's, curse of a million screws were our favourite nicknames for them

Re: Be aware of ebuyer.com
 

Not as bad as the Acer Travelmate 230 lol

Re: Be aware of ebuyer.com
 

Been out of the game for 6 years this month, got sick and tired of all the users trying to blame their own stupidity on myself and the techs under my control.

Now I just play with electronics for the company but it mainly involves real time tracking/telemetry, communication, engine management & ancillaries...

Re: Be aware of ebuyer.com
 

The powerline adapters I ordered from then along with 10ft of ethernet cable turned up without any problems

Re: Be aware of ebuyer.com
 

First issue I've ever had with ebuyer products..

Ordered a couple of Dimms, both came within 3 days but the system was unstable with both of them in dual channel mode. Dropped it down to single channel with a single dimm for test.. One passed Memtest OK, the other had loads of errors..

RMA request went in online last night, had to call tech support this morning to get the RMA validated, was in the phone queue for 30 seconds, the tech engineer was polite, listened exactly to what I said and agreed with the request instantly. Email with RMA number and details was through within 2 minutes and hopefully it should be replaced within 3-5 days..

Now that's a whole lot better than some companies I could mention!!!

Re: Be aware of ebuyer.com
 

You were on hold for 30 seconds? That's terrible. They should be shot at dawn. Was it an Indian call centre? (I'm sure Gary will be along shortly to tell us) and you should write to the Daily Mail - but I doubt they would publish good news.

:tu:

Re: Be aware of ebuyer.com
 

Never mind ebuyer it's taken from the 10th when I posted the item until today for Royal mail to deliver the dimm from here to eBuyer.. and that was First Class recorded :(

At least the DIMM is for the CAD PC so not really gonna be used until new year

Re: Be aware of ebuyer.com
 

Royal Snail suck.

Re: Be aware of ebuyer.com
 

ordered from ebuyer today and its being delivered by parcel farce, we shall see :D

Re: Be aware of ebuyer.com
 

Even my last one the other week was delayed two days (though it actually came on a Sunday), when Citylink really had no excuse since there was no snow here (UPS had got up in ice a few days before) or in Sheffield where Ebuyer ship from.