traffic management
 

just wandering, cuz i think read somewhere, that VIP subscribers are exempt from the reduction of speed, if you over use the downloading service. any truth in this

Re: traffic management
 

Nope.

Re: traffic management
 

At present only customers on the XXL 50Mb package are not traffic managed click HERE

Re: traffic management
 

And business customers 10mb or under

Re: traffic management
 

That is good to know as it is not listed on the residential side.

Re: traffic management
 

20Mb BBB I think has STM though the limits are really high and the times are different. Nothing yet on 10Mb or 4Mb..

A lot of people don;t think of ntl/tw business as being VM but they are still part of the VM group and also use exactly the same cables, ubr's as the residential service

Re: traffic management
 

I know that as my online tools tell what connections are on the uBR that I am checking out for a customer but I doubt many others even notice it.

Re: traffic management
 

customer services told me yesterday that 20mb customers are not getting managed, im sure i have hit the cap though and slowed down (a lot)

Re: traffic management
 

All residential customers with the exception of 50Mb can and will be traffic managed if they exceed the the limits specified in my earlier post above.

Re: traffic management
 

Re: traffic management
 

No just as per that post actually.:D

Re: traffic management
 

thats what i told her but she wasnt having any of it

Re: traffic management
 

Well take it from me what I have posted is 100% accurate as it is my job to know unlike some of our customer service staff.:D

Re: traffic management
 

Not to mention the fact that their website also says it..

Re: traffic management
 

Which I linked to in my first post in this thread above;)

Re: traffic management
 

Which is where I got that info from... :D

Re: traffic management
 

i dont doubt it i was merely highlighting the lack of knowledge internally at VM

Re: traffic management
 

Is there a tool to measure whats been downloaded from 2 pcs.My son has a laptop and we were capped the last 2 days.

Re: traffic management
 

You can place on each PC a program like DUMETER (linked to on VM's STM page), though you;ll need to add up the totals.

or if you have a decent router then that will log the data throughput and can be accessed via another program (totally depends on the router you have)

Re: traffic management
 

VM told Ofcom they would be providing customers with a way to track their usage online though this relies on VM working out how to track it reliably themselves.

Re: traffic management
 

Thanks i have the netgear router Virgin provide.How can i tell with that please

Re: traffic management
 

I don't think the netgear has that capability, you will probably need to use the individual programs.