Just upgraded to 50MB
 

And i gotta say its really good, I am downloading at speeds of 6.0MB/s. I had a bit of a problem at first, when the guy installed it I was having crazy speed decreases, disconnects and i was really worried. I rang up, and some guy over the phone said something about power levels being to high (iv no idea) and said he can get the guy back to my house within 5 minute (which he did, so spot on customer service) he come back and did some stuff outside, changed a "tap" (whatever that is lol) and now everything seems to be running smoothly, even my Virgin TV is actually preforming better then ever.

So i guess this is just a plug for anyone who has not got the 50 upgrade, or cannot afford it, you really do get what you pay with virgin from my experience. The internet is always up, speed is always fast, i mean i am download demos at 2GB in a few minutes, its incredible. So i thoroughly recommend anyone who is not with virgin to switch, i really do think they are a good service to be with. I have tried Sky and BT and this one is by far the best iv had.

The one thing that would make Virgin the absolute PERFECT package, is Sky Sports HD (Me and my mates REALLY want this!) so I hope we do one day get it.

Anyway, thats all i wanted to say. This is my first post, Its just a praise thread but i am a happy customer : ) So Thanks.

P.S

The equipment they supplie you with is also rather slick, the new black modem and router and i also got a USB dongle which is worth £55, so even more goodies from virgin which will prove useful)

Re: Just upgraded to 50MB..
 

You are not the only one happy with VM's service, myself included. It does make a pleasant change though to see a first post in praise of VM. Most people come here because of a problem.

Re: Just upgraded to 50MB..
 

I am very happy with my service :)

Re: Just upgraded to 50MB..
 

I have to say I haven't had too many problems although their offshore customer service teams need to improve a lot

Re: Just upgraded to 50MB..
 

I think everyone would agree with you.

Re: Just upgraded to 50MB..
 

have to agree ,i did my monthly speed test on sunday and was getting 52.3 mb ,all my services are with VM and have had no real issues compared to some people

Re: Just upgraded to 50MB..
 

it wont last !

Re: Just upgraded to 50MB
 

mine has

Re: Just upgraded to 50MB
 

I must admit I do speed tests and rarely get over 40Mb, but downloading via newsgroups always get around 48Mb so I am happy, TV can be a little shakey sometimes, but phone does what it needs to, other than that perfect all the time.

Re: Just upgraded to 50MB
 

give it time , when it goes wrong with VM boy does it go wrong

Re: Just upgraded to 50MB
 

WOW ...way to crash my buzz man

Re: Just upgraded to 50MB
 

Not really my service has had a glitch before and then it gets fixed, not everybodys service is bad as yours, if it was VM would have no customers, or maybe they would have moaning customers like yourself who stay with them for reasons not known to me.

Re: Just upgraded to 50MB
 

http://www.speedtest.net/result/702928351.png - speed test results

http://www.speedtest.bbmax.co.uk/res...3579&v=9108090 -bbmax results

http://img31.imageshack.us/img31/6963/testvf.png - REAL Results.

Why does speedtest.net not like my connection? : / Thats my fav one to use as well

Re: Just upgraded to 50MB
 

Some speedtest.net servers just can't handle the speed. It doesn't matter if you have 50Mb if the other end is on a 64kb ISDN link.

Try Maidenhead then London. The former on my 20Mb gives very low results, the latter always around 20Mb.

Re: Just upgraded to 50MB
 

As stated speed test sites are not very reliable due to the speed of their severs etc. Your "real results" show a 50Mb/s connection at about 48Mb/s which is good.

Re: Just upgraded to 50MB
 

Its lightening speeds for me[COLOR="Silver"]

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Re: Just upgraded to 50MB
 

I did two test today and got between 48-50Mb which I was happy with.

Re: Just upgraded to 50MB
 

http://www.speedtest.net/result/703429333.png

Test result from London, iv had better scores then that but i am just showing you this one, i just picked a dodgy server before, so good to see speedtest is working with it now :D

Re: Just upgraded to 50MB
 

Not always the case!

Been with VM and before that with Telewest (for a good few years), have not had to ring up their tech support service once!

Cannot fault the service, and hearing a story likes yours makes me think i wanna get the 50mb now!

Re: Just upgraded to 50MB
 

https://www.cableforum.co.uk/images/...2010/02/59.png

I can't moan looking good today.

Re: Just upgraded to 50MB
 

Just had mine installed today and I'm so far very pleased!

https://www.cableforum.co.uk/images/...2010/02/56.png

Re: Just upgraded to 50MB
 

Had mine installed yesterday, quite happy with my speed too!

https://www.cableforum.co.uk/images/...2010/02/55.png

Re: Just upgraded to 50MB
 

Got my hands on 50MB yesterday about 11:00am, and spent the rest of the day sorting it out. Will share the story (ending is somewhat happy :-) but there was some sadness and frustration in between.
Technician (good!) installed so that cable modem/router connected by ethernet cable to this, my main desktop. All installed no probs. Got 44-45Mb on his tests.
Then came the tricky bit - VM supplies a free "wireless N USB" stick by D-link to have your highspeed broadband wireless. As I want my system of two laptops and one PC to be completely wireless, and as the PC is only a coupla metres away from the router, I proceeded to install the dongle. Hours went by as I attempted to set up internet/network access for ALL users on this Win7 PC. But to no avail. Only the main/admin user got it. Resorted to ethernet and uninstall, because..........
Laptop #2 got Blue Screen Of Death upon activating WLAN switch. Uh Oh!! This took even longer to sort out, restore and recover. Eventually succeeded in disabling the wireless, and got a normal boot happening. Install of the dongle on that laptop proved straightforward. And it works on other users too.
Result - ethernet PC, two wireless laptops. FYI - both iPhone and xBox needed to have SSID/WEP keys re-entered despite me using exactly the same of both for old and new network.
Happy bunny here! 35Mb or thereabouts all day today on the ethernet. About 17Mb on my "g" laptop. About 38-39Mb on "n" laptop. 16 (yep 16!!) on iPhone - howzatt?!? Upload is awesome at around 1.5Mb everywhere - did a YouTube tonight and it blistered my eyes!!

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