First computer to log in takes all e-mail?
 

We have 2 computers on a home network. We use one e-mail address and tick the 'keep copy on server' box so that mail comes in to both computers.

This has worked well since set up some time ago, but for approx. the last 4 days the first computer to log in receives the e-mail, but the other gets nothing. We don't use aliases or any other divisions.

I've checked that the keep copy boxes are ticked and when I log in to www.mail2web.com I can see the e-mails still on the server.

Any ideas on what could have gone wrong?


Can I add on a second query here, please.

To avoid this in future, I'm now thinking of setting up a new mailbox for the second computer. I've looked at Virgin Self-care and understand what to do. Query is: After setting up mailbox how do you allocate the mailbox to a specific computer?

Sorry if the answer is obvious but it's not to me!

Re: First computer to log in takes all e-mail?
 

Are you a @blueyonder.co.uk email account holder.

If so what you need to do is go to your account settings in your email client and choose the servers tab, then when you see the username box with for instance 'ab123c456' you change that to 'recent:ab123c456' on all machines that you want your mail to download onto.

Then click send/receive on your email client and you will receive all the mail saved on the server for the last 30 days on all enabled machines, this will only happen the once, after this all machines should be able to receive the same emails.

To clarify just put the word exactly as shown here recent: in front of your username in the server tab in account properties.

Re: First computer to log in takes all e-mail?
 

That's interesting, never seen that before.

Re: First computer to log in takes all e-mail?
 

Try it and you will find that it works.;)

Re: First computer to log in takes all e-mail?
 

I'm ntlworld.com user, will that only work on the blueyonder platform?

Re: First computer to log in takes all e-mail?
 

It may only work on the migrated platforms but no harm in trying, post back the result.

Re: First computer to log in takes all e-mail?
 

Thought it was a googlemail feature, so only for migrated accounts?

Re: First computer to log in takes all e-mail?
 

It don't work for @ntlworld.com you just get the username password box when you click Sync

Re: First computer to log in takes all e-mail?
 

I think that is the answer, I know it worked for me but I have a migrated account, but we now know that it will probably work when NTL emails are migrated.

Re: First computer to log in takes all e-mail?
 

This seems to work. Perhaps you should clarify if RECENT: has to remain in front of usernames or can it be removed once synced because if I leave it in place, the SMPT server complains using the same credentials .........

Re: First computer to log in takes all e-mail?
 

We were only told to use it for pop3 not smtp though, so not sure why your machines are doing this as I did try it on my own machine and all it did was ask me to reconfirm the password..

Re: First computer to log in takes all e-mail?
 

I did not go as far as reconfirming the password.

Re: First computer to log in takes all e-mail?
 

I use thunderbird so probably thats why, we had an article about this and it only said the issue was with the pop3 side, if we get information about smtp issues then I will post it.

Re: First computer to log in takes all e-mail?
 

Thanks Moldova

Yes I am on blueyonder. I'll have a go at this and see what happens.

I'll get back to you.

Re: First computer to log in takes all e-mail?
 

You have to leave it in place for the username on the POP login

Re: First computer to log in takes all e-mail?
 

As Ben says, just read up on it again.;)

Re: First computer to log in takes all e-mail?
 

Also, there is an article on this in the Virgin Media help site

http://help.virginmedia.com/system/s...TICLE_ID=37916

Re: First computer to log in takes all e-mail?
 

Great and what a mess! This can only be called a work around for a missconfigured so called POP3 service .... and nothing has changed?

Re: First computer to log in takes all e-mail?
 

Thanks again Moldova

I followed the instructions this morning and both computers received 30 days supply of e-mail!! Checked again this afternoon logging on both computers at different times and both received all the new mail with today's date.

Thank goodness for this forum or I would never have known how to correct the problem. Just have to hope now that the success wasn't just a one-off and it works every time from now on.

Have had to apologise to husband now as he uses the other computer and is continually updating and changing settings so he got blame for causing this problem.

Have just read the Virginmedia article mentioned above and noticed the bit about unticking the box 'using same settings for incoming and outgoing e-mail' so have had to reset the outgoing to the original username.

Re: First computer to log in takes all e-mail?
 

Just keep recent: in front of your email username if retrieving on multiple machines.

Re: First computer to log in takes all e-mail?
 

Please be advised not to use recent: mode, or just to set their correct username in the outgoing server settings for the present if still having issues with your smtp settings.


This authenication issue for smtp is being worked on.

Ignore my post above this one.

Re: First computer to log in takes all e-mail?
 

Authentication for the blueyonder smtp server was not required in the past nor is it required as of yet as long as one is on the Virginmedia network. This is true for most desktop machines that do not get carried around. Authentication becomes necessary if you post from a different network else the setup smtp server rejects posting as relaying is not supported.

Re: First computer to log in takes all e-mail?
 

This only affects you if you are having problems sending and is being worked on.

Re: First computer to log in takes all e-mail?
 

Hi first off thanks for all your efforts Moldova & Ben because without you I would be left pulling out what hair I have left out.

Now adding Recent: has enabled me to pull through emails using Windows Mail like I used to BUT I am now unable to send emails.

Initially the outgoing server had Recent in front but even now I have removed it I still cant send anything.

When I try to send an email a Windows Security window pops up with the following

Logon to pop3.blueyonder.co.uk
Please verify that both the username and password are correct for your mail server

No matter how many times you input your email address & password it asks you for it again & again.

I can send emails via Webmail but its hardly ideal.

From past posts I guess this is an issue Moldova is aware of ?

HELP

Re: First computer to log in takes all e-mail?
 

If you are having problems sending due to authentication of smtp you are advised to remove the recent: from your accounts as this is a issue that is being worked on at present.

We are awaiting a resolution as this is not affecting all customers.

Re: First computer to log in takes all e-mail?
 

OK

So you are saying remove recent completely ?

I just recivied an email which says the following:

How do I download mail to multiple POP email programs?[ Edited ] .Options
Mark Message as New
Flag for a moderator...09/10/09, 11:35 AM - last edited on 21/01/10, 05:28 PM

This applies to all users of Virgin Media Mail, the new email system that @virginmedia.com, @vigin.net and @blueyonder.co.uk have recently been migrated to.

To access your messages with multiple POP email programs across different machines, use recent mode in every client to make sure that all messages are made available, rather than only to the first client to access new mail. Recent mode fetches the last 30 days of mail, regardless of whether it's been sent to another POP client already.

To enable Recent mode, replace 'username@virginmedia.com' in the Username field of your POP client settings with 'recent:username@virginmedia.com' and ensure that the Leave messages on server option in your POP client is enabled.

You can read this and other help content for our new Virgin Media Mail service here - http://www.virginmedia.com/help/virg..._pop.php#99999



Thanks

Re: First computer to log in takes all e-mail?
 

You need to make sure the 'recent:' bit is only being used on the POP username. The SMTP username must only be your e-mail address.

Some e-mail programs like Outlook Express will try and use the same username for both servers

Re: First computer to log in takes all e-mail?
 

Thats what I thought I am using Windows Mail & even though I am now able to receive emails I cant send any because a message pops up saying the following

"Logon to pop3.blueyonder.co.uk
Please verify that both the username and password are correct for your mail server"

So I have gone from being able to pull through some of my emails on Windows Mail to getting them all but not being able to send anything. Only being able to send emails via "web-mail"

Re: First computer to log in takes all e-mail?
 

You have got the sending server as smtp.blueyonder.co.uk?

Re: First computer to log in takes all e-mail?
 

As a temporary fix to enable smtp authentication you will need to remove "recent:" and only download onto one mail client, this is a known issue for some prople and a fix is being worked on by our IT department.

You will still be able to see your emails in webmail on multiple machines for the time being.

Re: First computer to log in takes all e-mail?
 

Moldova / Ben

Any word about a fix yet ?

Re: First computer to log in takes all e-mail?
 

Still waiting.

Re: First computer to log in takes all e-mail?
 

I can verify that this works.
I now have simultaneous syncing of received and sent Email whether originating from or to my iMac or iPod Touch.

Good tip! Thanks.

Re: First computer to log in takes all e-mail?
 

It seems to work with most customers but not all.;)

Re: First computer to log in takes all e-mail?
 

The SMTP recent fix has been applied now to blueyonder and virgin.net

Re: First computer to log in takes all e-mail?
 

Nice one good to see thats now sorted.

Re: First computer to log in takes all e-mail?
 

A massive thanks to you all my email seems to be working a ok now.

Without this forum lord knows where I would be. :angel: