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-   -   Anyone having problems with TV tonight? (https://www.cableforum.uk/board/showthread.php?t=33659647)

i love virgin 27-12-2009 19:03

Anyone having problems with TV tonight?
 
Is anyone having problems with there tv tonight?

The screen is all Blocky and can not be watched.

Just wanted to know if anyone esle was having problems?

I am living in the SK11 area.

fireman328 27-12-2009 19:06

Re: Anyone having problems with TV tonight?
 
OK with me,in Surrey

webcrawler2050 27-12-2009 19:10

Re: Anyone having problems with TV tonight?
 
Okay with me in Swindon

ericboyle45 27-12-2009 19:22

Re: Anyone having problems with TV tonight?
 
OK in Doncaster

h.cowell 27-12-2009 20:32

Re: Anyone having problems with TV tonight?
 
This has been happening to us too, on and off since this afternoon. The sound goes too. I checked in here to see if anyone else was having the problem....

Badders 27-12-2009 20:42

Re: Anyone having problems with TV tonight?
 
Same here in SK6 - broadband was down for a while but is up again now, if a bit sluggish

PlanBee 27-12-2009 20:53

Re: Anyone having problems with TV tonight?
 
Most channels "blocky" here is SK10 (Macc/Prestbury). HD channel seems fine. Broadband very slow as well.

I'm a tad dissapointed, no Doctor Who / Royal Family etc on Catchup TV and now no TV.

The voice on the end of 150 says it went bad at 7pm and should be working by 11.

Stop press: The Royle Family has appeared on Catchup TV. But is not watchable at the moment.

Purple_Grover 27-12-2009 21:12

Re: Anyone having problems with TV tonight?
 
Most channels also affected on the V+ box here in SK7. The normal box upstairs is okay ?????

i love virgin 27-12-2009 21:38

Re: Anyone having problems with TV tonight?
 
Still got the same problems

Do you think its worth calling Virgin? will they be there this time of night?

PlanBee 27-12-2009 21:49

Re: Anyone having problems with TV tonight?
 
The 150 voice says they have found the fault.... and it will be fixed by 8am. There goes the Outnumbered Christmas Special...

It maybe me but for the first time in years Virgin seems to have more than its fair share of outages. (We had no broadband recently for a day or so).

Begize 27-12-2009 23:24

Re: Anyone having problems with TV tonight?
 
Ours is the same in SK6 - picture was terrible on most channels but now OK, just slightly blocky and jumpy in places. Is it also me or is the general quality looking worse? Have they got a workaround in place to drop the bandwidth till they can fix whatever the fault is?

BB was also off but now on again.

h.cowell 28-12-2009 08:00

Re: Anyone having problems with TV tonight?
 
We've just switched the BBC news on and the problem is still there - blockiness alongside loss of sound. I've noticed the broadband signal dropping too. Will call 150...

scrotnig 28-12-2009 08:01

Re: Anyone having problems with TV tonight?
 
Mine seems ok now.....make sure you reboot the box though.

h.cowell 28-12-2009 08:02

Re: Anyone having problems with TV tonight?
 
Good idea scrotnig... will do that now!

Begize 28-12-2009 10:21

Re: Anyone having problems with TV tonight?
 
Ours was still a bit jumpy on some channels this morning, but the picture quality generally is back to normal.

Broadband is giving around 19mb which is unheard of - normally struggle to get anything over 7 or 8 when it's a "peak" time.

Maybe everyone's gone to the sales.

Digital Fanatic 28-12-2009 10:56

Re: Anyone having problems with TV tonight?
 
Quote:

Please find details below of this service affecting issue.


Raised : 28 Dec, 2009 09:41
Name : Paul Ashcroft, Outage Surveillence Team
Ticket Number : 1157637
Estimated Resolution : 4 Hours
Status : Opened
Priority : P1
Services Affected: Digital TV

Description :
Customers in Macclesfield, Gtr Manchester, Oldham
& Thameside & Stockport, may currently be
experiencing a Freezing & Blanking Pictures on
their Virgin Media television services. Our
engineers are now investigating this issue.

Virgin Media apologise for any inconvenience
caused.



- Virgin Media Technical Support

i love virgin 28-12-2009 13:48

Re: Anyone having problems with TV tonight?
 
I reboot box this morning and all seems ok now.

Does anyone know what the problem was? as cant see anything on Virgins website.

For some reason my box is now doing a update!!!!

Do virgin do updates during the day? and also when the football is on!!!!

Digital Fanatic 28-12-2009 14:02

Re: Anyone having problems with TV tonight?
 
Quote:

Originally Posted by i love virgin (Post 34934451)
I reboot box this morning and all seems ok now.

Does anyone know what the problem was? as cant see anything on Virgins website.

For some reason my box is now doing a update!!!!

Do virgin do updates during the day? and also when the football is on!!!!

Hi,

As above ;)

Also posted on our website:

Click Me!!

steveg 29-12-2009 21:42

Re: Anyone having problems with TV tonight?
 
Been doing it here in Leeds too - annoyingly during the final part of Day of the triffids - I switched over to TV Freeview to see the end - may still be doing it for all I know (can't tell as I'm here on the computer) :-)

Digital Fanatic 29-12-2009 22:12

Re: Anyone having problems with TV tonight?
 
We don't do updates during peak times, so you may well have a fault.


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