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-   -   V+ HDMI output has died. (https://www.cableforum.uk/board/showthread.php?t=33659374)

Blackened 19-12-2009 10:44

V+ HDMI output has died.
 
A few flickers and now the V+ box only outputs audio and no video via HDMI. SCART is fine, fortunately. Common problem anyone? Chances of getting it swapped out before 2010?

Dukefever 19-12-2009 10:57

Re: V+ HDMI output has died.
 
Get it reported. Sooner you do the sooner someone can come out.

Duke

Blackened 19-12-2009 11:03

Re: V+ HDMI output has died.
 
Well aware of that thank you.
Circumstances mean I can't use the phone(s) just yet.

Dukefever 19-12-2009 11:07

Re: V+ HDMI output has died.
 
While you wait, have you tried changing the HDMI cable?

Duke

Blackened 19-12-2009 11:12

Re: V+ HDMI output has died.
 
Yeah. And the Xbox works OK with the same cable too, in the same port on the TV.

Cheers.

joglynne 19-12-2009 11:34

Re: V+ HDMI output has died.
 
I know it's unlikely but, just in case they can come out to you at short notice and the engineer decides to swap your V+, I would consider downloading any saved programs that aren't on catch up as soon as possible and making a note of any programs you have set to record to save having to do it it a hurry and missing something.

spiderplant 19-12-2009 15:16

Re: V+ HDMI output has died.
 
Quote:

Originally Posted by Blackened (Post 34930008)
Circumstances mean I can't use the phone(s) just yet.

You could try the newgroups. virginmedia.support.tv

Blackened 20-12-2009 17:58

Re: V+ HDMI output has died.
 
Thanks both. I hadn't considered either of those. I tried twice to call VM yesterday but was on hold for an insane amount of time so I think I'll leave it until after Xmas now.

Peter_ 20-12-2009 18:00

Re: V+ HDMI output has died.
 
Quote:

Originally Posted by Blackened (Post 34930587)
Thanks both. I hadn't considered either of those. I tried twice to call VM yesterday but was on hold for an insane amount of time so I think I'll leave it until after Xmas now.

Call as soon after 0800 as possible in the morning.

Blackened 20-12-2009 18:02

Re: V+ HDMI output has died.
 
Will do. Thank you. :)

Toto 20-12-2009 18:06

Re: V+ HDMI output has died.
 
You may, get a shiny new sammy V+ box too. :)

dd11 20-12-2009 18:10

Re: V+ HDMI output has died.
 
Had a similar problem twice this month with hdmi, wouldn't work atall or the picture would jump around the screen. Although after pressing reset was back to normal. Hopefully you get it fixed before Christmas movies etc.

Blackened 20-12-2009 18:16

Re: V+ HDMI output has died.
 
Quote:

Originally Posted by Toto (Post 34930598)
You may, get a shiny new sammy V+ box too. :)

That would be a nice Xmas prezzy for sure!

Quote:

Originally Posted by dd11 (Post 34930603)
Had a similar problem twice this month with hdmi, wouldn't work atall or the picture would jump around the screen. Although after pressing reset was back to normal. Hopefully you get it fixed before Christmas movies etc.

Thanks :)

Flyboy 21-12-2009 11:35

Re: V+ HDMI output has died.
 
Quote:

Originally Posted by Blackened (Post 34930002)
A few flickers and now the V+ box only outputs audio and no video via HDMI. SCART is fine, fortunately. Common problem anyone? Chances of getting it swapped out before 2010?

Absolutely none whatsoever. The last time I had a problem like this I was quoted ten days.

Blackened 21-12-2009 11:50

Re: V+ HDMI output has died.
 
Good job the SCART still works then.
We have another box upstairs but it's not a V+ box.
Not the end of the World. Being snowed in is worse..

spiderplant 21-12-2009 19:23

Re: V+ HDMI output has died.
 
Quote:

Originally Posted by Flyboy (Post 34930872)
Absolutely none whatsoever. The last time I had a problem like this I was quoted ten days.

That doesn't mean Blackened would have the same experience. It all depends on the current workload for the local techs.

Flyboy 21-12-2009 19:40

Re: V+ HDMI output has died.
 
I was told that that is pretty standard waiting time.

Digital Fanatic 21-12-2009 23:24

Re: V+ HDMI output has died.
 
Quote:

Originally Posted by Flyboy (Post 34931173)
I was told that that is pretty standard waiting time.

It's not standard, but just lately has not been unknown.

newbie1001 22-12-2009 01:13

Re: V+ HDMI output has died.
 
Same problem as me, it started with the sound cutting out and moved to the picture and sound.Fine with SCART.

silversaab 22-12-2009 23:01

Re: V+ HDMI output has died.
 
I'm on my third Samsung V+ box in a week and rang today to report that the latest offering is still SH*& and got an appointment for the next day. (Wednesday)
As for getting a shiny new Samsung box, be prepared to be very disappointed, they are rubbish. My old SA box was much better and it at least lasted six months and not six hours.......

Blackened 16-01-2010 15:03

Re: V+ HDMI output has died.
 
Well, very pleasant eng called today (3 day wait was all) and fixed the signal levels, the SA box is fine and I've still got it. He did bring a Samsung in with him though and we had a little laugh about the SA hopefully failing the Medic check ;)
He did mention some rather interesting news about V+ boxes though, but as I can't see it mentioned anywhere else I am staying schtum for now as I don't want to get anyone into bother. Perhaps the techs will know what I'm on about.

Dukefever 16-01-2010 15:22

Re: V+ HDMI output has died.
 
Hmm, perhaps you could tell us anyway, lol, I won't tell anyone.

Pleased you have the issue sorted though.

Duke

Flyboy 16-01-2010 17:59

Re: V+ HDMI output has died.
 
Quote:

Originally Posted by Blackened (Post 34946090)
Well, very pleasant eng called today (3 day wait was all) and fixed the signal levels, the SA box is fine and I've still got it. He did bring a Samsung in with him though and we had a little laugh about the SA hopefully failing the Medic check ;)
He did mention some rather interesting news about V+ boxes though, but as I can't see it mentioned anywhere else I am staying schtum for now as I don't want to get anyone into bother. Perhaps the techs will know what I'm on about.

How would you be getting anyone into trouble?:erm:

No one knows who he is.

LondonRoad 16-01-2010 18:54

Re: V+ HDMI output has died.
 
Quote:

Originally Posted by Flyboy (Post 34946182)
How would you be getting anyone into trouble?:erm:

No one knows who he is.

An engineer with a samsung in his van. That pretty much narrows it down :D


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