Remote Access Help
 

I have just upgraded to VM 50Mb Service.

I have purchased a New Belkin N1 Vision Wireless Router because I didn't like the one supplied.

The problem I have is trying to access the router remotely, I type in the WAN IP to no avail - cannot find it.

Can anyone help?

Re: Remote Access Help
 

Assuming that you have switched on remote access on the router, you usually have to type a port number following the IP address, e.g.:

10.2.2.2:8181

I am using the above as an example, you wouldn't be using a local address and the port number may differ.

:welcome: to Cable Forum.

Re: Remote Access Help
 

Yes, I have tried the IP address on its own and followed by :8080 and even :80

I've even added the Modem MAC Address to the Router...

Re: Remote Access Help
 

And your trying this from a different Internet connection other than your own?

Re: Remote Access Help
 

Yes, I've tried my works PC and through my mobile browser.

If I try on my home network it delivers the log in screen for my router with no problems.

Re: Remote Access Help
 

Fireblocking anything?

Re: Remote Access Help
 

And you're typing your public IP address and port number on your internal network and it works, but on other networks it doesn't right?

---------- Post added at 21:52 ---------- Previous post was at 21:52 ----------

If the O/P has turned on remote management, there shouldn't be a firewall issue.

Re: Remote Access Help
 

I have found on my internal network I do not require the port number, just use the WAN IP.

I think the remote access allows access through the Firewall.

Contacted Belkin - they gave advice on 'Clone' MAC Address, this doesn't seem to be correct?

Re: Remote Access Help
 

Yeh, that advice sucks...that's just for getting the router to talk to the DHCP, it works on the principal that you need to register your computer MAC address, which you don't on Virgin Media.

So, just so I am clear, what is the first two parts of the the IP address you type when you try to access your router from work? Just the first two octets, not the whole IP address please.

Re: Remote Access Help
 

81.

are the first two

Re: Remote Access Help
 

Hmmm, ok, well you're definitely on the right track, the only thing I can think of is that remote access hasn't been enabled at the router. If it is though, I am not sure why its not working.

The other thing of course is that you may have been typing the wrong IP address, is that possible?

Re: Remote Access Help
 

Remote Access is showing as 'enabled', the WAN IP is shown on the Router Homescreen and also on sites that tell you your IP address.

I can't think of anything else it can be....

---------- Post added at 21:12 ---------- Previous post was at 21:10 ----------

I've also checked for Firmware Updates - non available at present.

Re: Remote Access Help
 

If it allows you to specify your own port, try a hight port number such as 5000, its a long shot but sometimes works.

Re: Remote Access Help
 

Errr, put it this way I can access your remote management on port 8080, so it probably is your NAT stopping you from doing so...most people have problems accessing the router on the WAN IP from an internal IP on the same WAN.

But yes your remote management is working and I would suggest you change the port to a non-standard number ;)

Thread moved to NETWORKING

Re: Remote Access Help
 

Thanks for that, any pointers on how to go about this?

Re: Remote Access Help
 

RTM ;)

The manual will explain how to alter the port..but it should be under REMOTE MANAGEMENT if it's like any other router..

http://cache-www.belkin.com/support/...8232-4_man.pdf

Page English:80 deals with remote management

Re: Remote Access Help
 

See this is puzzling as he has already said he can't access from an external network such as his work network. I am assuming he typed his correct WAN address followed by the port.

Obviously you can see his IP address and can therefore test a number of different combinations, perhaps PM'ing him the URL you tried so he can try from work might help?

Re: Remote Access Help
 

All I did was http://xx.xx.xx.xx:8080/ nothing more, nothing less..

I suppose it could be that some browsers (especially IE) require the http:// when using a port number and if you don't enter the http:// it'll timeout..Also perhaps his works netowrk has a proxy running that redirects 8080 or blocks it all together as it's a common proxy port

Re: Remote Access Help
 

I tried to ping the address with and without ports from my work, all packets were lost

---------- Post added at 21:30 ---------- Previous post was at 21:28 ----------

Thank you ALL for your valued input to my problem, \i will try the port number tomorrow and post back any valid feedback.

---------- Post added at 21:38 ---------- Previous post was at 21:30 ----------

Reading the posts again - 'http://' first then the IP Address!

it worked!!!!!!!!!

I was just entering the IP and explorer was auto adding the http:// which didn't work.

I'm elated!!

Thank you very much - I'm now going to get a good nights sleep.

Re: Remote Access Help
 

:D Glad you're sorted :)