Current Prices
 

I am hearing that Virgin is upgrading their BB services and also seen them lost some TV channels recently. So I decided to check what the current prices are and review my options.

I can't say their web site is very clear. So for an existing customer what should be the price for :

10 Mbps BB
XL TV
Phone line with Talk Unlimited

How much do I need to get V+HD and 50 Mbps BB ? Is there any one off charges for installation ?

Will I need to start a new contract if I change the existing package?

Re: Current Prices
 

What channels have they lost :confused:

I thought they had added a lot more recently

Re: Current Prices
 

The ones I noticed was Setanta spots. Hopefully they will replace it with something else later.
If they added something lately, it haven't caught my eye yet

Re: Current Prices
 

They already have - see the many many threads about ESPN

Also this from the customer section of VirginMedia.com http://www.virginmedia.com/myvirginmedia/espn.php

Re: Current Prices
 

Okay so I spec XXL, XL and XL on the website and it comes to £57 + £11 phoneline... £68 total. Now, am I right in thinking that the XXL in that package is currently being charged at £35, £7 dearer than what it will be at £28 on 1st sept. So come 1st sept, the package should be £61?

Re: Current Prices
 

No it will be £66 - a £2 price drop. This is because the Triple XL 50 already had a extra £5 off the XXL price

From 1st September XXL will be £8 more than XL on all deals

Re: Current Prices
 

Why is that then? It says it's £35 + £11 phoneline now, so there should be £7 difference in sept.

EDIT: woops, I see you're quicker than I can post :)

---------- Post added at 16:54 ---------- Previous post was at 16:48 ----------

Okay so I'm on an old XL Plus deal that charged me £30 installation with no charge for the V+ install. £67pm (includes 1 x V+ and 1 x standard v box). That was about 18 months ago. So I call to "upgrade" today and ask about matching the websites price for the bundle which should be £68 plus £5 for extra box and free installation, just the £20 install fee. But I'm told £50 for installation (I assume this is £30 install and £20 activiation) and the cheapest way to add the service was to add the £10 to the XL plus price making it £77 (£75 in sept) as changing me over to another deal would cost more as I never paid for the V+ install:? Something about it being £75 that I got for free and if I changed to another deal I'd have to pay that so it'd work out more?? So basically, he was saying they could take that into account and kind of retro-charge me? I didn't want to continue the conversation at that point I had to get my head round it! Does it sound right?

Re: Current Prices
 

Thats right

Triple XL + extra STB + TI/TM which is all that is in the XL Plus is £66

Triple XL 50 + extra STB + TI/TM which is all in the XL Plus would be £74

So you are only £1 out a month.

You would have to pay £49 for the V+ conversion fee

Re: Current Prices
 

I think the £1 difference is due to me using paper billing still. Okay so it will be £74 with ebilling.

So you are telling me, that if I ever want to convert to another deal with Virgin ie one that new customers might take, regardless of whether or not I sign up for another 12 month contract, I will have to pay a sort of "get out cause" in this £49 v+ box charge that I never paid initially? I'm sure he mentioned £75 actually. Which is it, 49 or 75?

Also, say I were to upgrade to XXL broadband on his terms, paying the extra £8pm and paying £50 installation. Will that be locking me into another 12 month contract or not? I'm out of contract at the moment

Re: Current Prices
 

Yes

It's £49. If anyone say it's £75 point them in the direction of the website

A new 12 months for all services would apply

Re: Current Prices
 

Okay how about this. I want XXL, XL and XL with 1 v+ and 1 v box. That for new customers in a couple of weeks will be £71 right. Say I want that deal, and I also want to get the f*** out of this godforsaken owing them money for the V+ thing that I didn't even know about.

My options if I'm right are stay in the XL plus deal upgrading to XXL with a £50 install and extra a month making it £74 and by doing so confirming another year with them.

How about this: I pay the £49 get out charge, and switch to the new users deal at £71pm for the same thing. By doing that surely I should also get free installation worth £30 and only have to pay for the £20 activation fee like they do. So that should save me £3pm for a year which is £36 and another £30 makes £66 which is more than the £49 get out crap. Wouldn't that be better for me? So then I'm free and pay less and don't have that get out rubbish around my neck? Of course I assume if I continue the way he wanted in my current deal not paying the £49 getout, I will have to pay it eventually!

Re: Current Prices
 

You would not qualify for free XXL install

Re: Current Prices
 

Okay... so then it will cost me £13 to get out of the v+ owing thing in the way I want then right.... £13 more than what he's offering staying in the XL Plus scheme. (£36 saving as a new customer, but £49 getout difference).

Do you think that's my best bet? I just don't like the idea of this lingering debt with them anytime I want to change my package. I'm also concerned that the price may go up, and say in another year it may be £99 for the getout.

Re: Current Prices
 

Yes it does seem us XL Plus people are being stuffed along the line here. I didn't realise I was paying a rental on my V+ until I checked my bill really closely because I wanted to remove v stuff unlimited.

Re: Current Prices
 

Yeah I think it's crud. I think if I'm gonna commit myself to another year anyway I may aswell pay this £49 V+ setup fee while it's at that rate. As I say, in another year it could be free, but then it could also be £99. At a cost of £13 to me I think it's worth it for peace of mind.

Cost overall to stay in XL Plus and upgrade to 50 meg: £938 (£74pm for 12 months + £50 installation)

Cost to go to Triple XL 50 but by doing so pay this annoying fee that otherwise stays with us: £951 (£71pm for 12 months + £50 installation + £49 V+ conversion/setup fee) (The monthly figure worked out with additional £5 charge for me having an additional stb)

I will only be losing the Talk International and Talk Mobile features which offer 25% off calls to mobiles and international numbers from the virgin landline (which is a feature of the XL PLus) but as I don't use the phone it's not worth it to me.

Re: Current Prices
 

Yes it seems like we are being penalised for being early adopters of the TV Drive as it was then. I am probably going to take the hit and pay the get out fee and the 50mg install.

Re: Current Prices
 

It's not about being early. Even if you were to sign up to the XL Plus or VIP now you would end up in the same situation

It is about paying less for the V+ install upfront

Re: Current Prices
 

I don't believe it is the case for VIP now, as I see now on the V+ page it says V+setup fee is currently free on VIP.

Re: Current Prices
 

Still less than the £49 V+ you would have to pay on another deal though isn't it?

Remember officially the V+ install fee is £150

The install fee for VIP is £30

Re: Current Prices
 

We wouldn't get charged £30 would we, there is nothing to install.

Re: Current Prices
 

You would have to pay some form of install fee for the V+ though.

The only difference between the XL Plus and the VIP is the Sports and Movies. That is it - all the rest is the same

Re: Current Prices
 

I expect that, if we went from XL Plus to VIP (not that we want to) we may not have to pay the V+ setup as on VIP it is currently free. However, I expect that would still leave us in the same pricing structure as we are now, if we ever wanted to move to a different pricing structure on the V+ we would then have to pay the "get-out" fee. Am I correct?

Sort of retro-charging us for the fact we never paid it in the beginning, and the fact it's free on VIP currently is irrelevant as that's a new deal.

Re: Current Prices
 

No you don't get it.

The only reason they say the V+ is free with VIP is because it is included in the price quoted. They would say the same if they advertised the XL Plus. On both deals it still shows up as £10 on the bill

For both the XL Plus and VIP you pay the same standard install fee of £30 for the V+ - which at the moment if you order online Virgin are crediting

As I said the ONLY difference between the XL Plus and VIP is the Sport and Movies - the rest is EXACTLY THE SAME.

So even if you signed up to the VIP deal today and then downgraded in a year - based on the current pricing structure you would still have to pay the conversion fee.

Re: Current Prices
 

So if I wanted to change to VIP (now the football season has started) will it cost me anything other than the additional fee a month ?

Re: Current Prices
 

If you are no the XL Plus no - but it WILL start a new 12 months and officially you wouldn't be able to downgrade back to the XL Plus again.

Youlw could add Sports on the XL Plus for £87.50 or Sports and Movies for £94.50 - both would allow you to take them off once the season ended

Re: Current Prices
 

I'm still in two minds about what to do! Warren, where are you with your decision? I still think going to Triple XL50 with an extra stb will be the better choice as that is £3pm cheaper due to the fact of no TI and TM which is an integrated part of XL Plus which I don't need. And it's the V+ fee out of the way of course.

Re: Current Prices
 

Probably just going to go VIP to be honest, been umming and ahhing about it for a while, and the wife likes the films.