Orange
 

Just a heads up but i have just been on the phone to orange retentions to try and lower my bill and have just been able to terminate it 13 months early as they will be inincreasing my call charges by 2p!!!

Girl i spoke to siad they are giving people mega deals to try and keep them but if not you can just leave with no disconnection charge etc!!

I have hunted on the net but as yet not found a site with the info on it!

All orange customers should of got a text today informing them of the change to the price!

Re: Orange
 

Price of what exactly ?

Re: Orange
 

call charges outside of your bundle

Re: Orange
 

i'll call them cheers dude

---------- Post added at 23:58 ---------- Previous post was at 23:46 ----------

From Orange terms and conditions effective 1 June 2007

"Terminating your Contract because Orange has changed its terms

4.3 You may also terminate your Contract if we vary its terms, resulting in an excessive increase in the Charges or changes that alter your rights under this Contract to your detriment. In such cases you would need to give us at least 14 days written notice prior to your Billing Date (and within one month of us telling you about the changes). However this option does not apply if:

4.3.1 we have increased the Charges by an amount equal to or less than the percentage increase in the All Items Index of Retail Prices published by the Central Statistical Office in the Monthly Digest of Statistics in any 12 month period;"

Taken from http://www1.orange.co.uk/mobileterms/#4
All T&Cs http://www1.orange.co.uk/mobileterms/

I would say that this does entitle you to cancel. Note though you need to give 14 days notice and within one month of notice of the changes. As I read it this doesn't mean one month of the changes happening so don't wait until September.

Re: Orange
 

does this includes people who doesnt go over their free minutes??
as he/she won't technically be charged more

damn wished i was a orange user right now

Re: Orange
 

So not ALL orange customers are getting this text then

Re: Orange
 

i got mine a few weeks back rin today at 8.30 when hey open i'll let you know

Re: Orange
 

I didnt have to give 1 months notice! My contract will finsih on monday :) then on the 19th i will get a cheque back for advanced line rental :)

I only called to see if i could reduce it lol

New phone today hehe looking at the tmobile g2

---------- Post added at 08:08 ---------- Previous post was at 08:07 ----------

I didnt get the text either!

Re: Orange
 

I got a text and im on PAYG

Re: Orange
 

lol took contract out 3rd june 09 (18months) just cancelled today! saved me £560 disconnection charges

Nice one Solventcandy

Re: Orange
 

no probs :)

Re: Orange
 

off to Carphone warehouse may get an iphone 3g s

Re: Orange
 

i had been lookin gat one of those but the g2 looks amazing!

Re: Orange
 

Apparent confirmation of this being a legal way out of an Orange contract: http://www.bitterwallet.com/orange-i...contract/15723

Re: Orange
 

I got the test on the 28/07/09, it points to this page.

http://www1.orange.co.uk/septemberchanges/

Re: Orange
 

thats the PAYG link this is the link i was sent: http://www.orangeworld.co.uk/r/09/

Re: Orange
 

any1 know if you recieved cashback or other items when you tooked out the contract what happens to those things?
my bro is on orange and he was given £200 (phones4u) when he took out the contract
does he need to give back the £200??

Re: Orange
 

I had a situation in Phones4u - I had 4 months left on my vodafone contract and wanted a new phone. Basically, Phones4u staff gave me, enough money (cash) to buyout my contract and then proceeded to a new contract with Orange.

What makes you think, he needs to give the £200 back?

Re: Orange
 

mainly because those free gift should have some terms like staying on the contract for so period of time
but for some1 getting out of contract like this we dunno what the term are

Re: Orange
 

It should work the same as the Three get out.

Any gift or cash inticement they used to get you to sign you should be able to keep because they have changed the terms of your contract, so in effect they have cancelled your contract. Please bear in mind I am NOT a lawer but know a couple of people that got out of their Three contracts whilst keeping the free WII.

My friends that cancelled with Three did however spend the best part of 4 hours having to listen to bullsh*t and down right lies and then go through the retentions with 'amazing offers' I suspect Orange will try something similar be firm and be close to your charger and you will get out.

Re: Orange
 

thanks there Tony

also know if there'll be problems getting a orange contract in the future if he ever wants to get 1

Re: Orange
 

Another instance of people power making a difference :D

http://www.theregister.co.uk/2009/08/13/orange_folds/

Re: Orange
 

Glad i cancelled when i did!!