Linksys Router and NTL 250 MODEM
 

HI,

Having problems with setting up router with modem i plug everything in normally and all the lights come up except the number '1'.

Any ideas how to fix this and do i have to take the usb out of the modem?

;)

Re: Linksys Router and NTL 250 MODEM
 

it be better if u tell us which model router u using
and you shouldn't be using any USB connections

does the NTL 250 modem have USB??

with the number 1 light,
i suspect u are saying the number 1 light on the router correct??
it only lights up if u have a ethernet cable connected to a working (turned on) network card or whatever

if u put more info here i would expect the more techie minded people will be able to help u

Re: Linksys Router and NTL 250 MODEM
 

Thanks,

The model of the router is Linksys WRT54GS Speedbosster v5
and yes the NTL Modem has a usb
and agaqin yes the number 1 light on the router.

How can u turn on the network card?

Re: Linksys Router and NTL 250 MODEM
 

The WAN light should be on on the router, as the modem needs to be plugged into the WAN port.

If the modem is plugged into the WAN port, and the light is not on, then it could be a dodgy cable or ethernet port.

Re: Linksys Router and NTL 250 MODEM
 

You connect the modem directly to the router with an ethernet lead, Its the stand alone ethernet socket,it sits aside from the 4 port ethrnet sockets.

Re: Linksys Router and NTL 250 MODEM
 

Please be aware that you can't use the USB and ethernet ports on the modem at the same time. Remove the USB, plug in the ethernet to the WAN port, reboot/start the modem, reboot/start the router and then finally reboot/start the PC's

Re: Linksys Router and NTL 250 MODEM
 

as Toto said
u connect the modem to the routers WAN socket with ethernet lan cable
then u connect your PC and/or other device to the 1-4 ports also with a ethernet lan cable
USB cable should not be used at all
then power down all the equipment
and turn them on 1by1 in order of
modem -> routher -> PC and other devices

and with the 1-4 number lights
only if the corresponding sockets are connected and used will they turn on

Re: Linksys Router and NTL 250 MODEM
 

Yeah but when i take out usb the internet connection is gone.:confused:

---------- Post added at 20:03 ---------- Previous post was at 19:44 ----------

I tried what you said but the internet connection goes away and still the light 1 on the router does not light up??? but the internet light on the router is lit :confused:

---------- Post added at 20:40 ---------- Previous post was at 20:03 ----------

Can Anyone Help??

Re: Linksys Router and NTL 250 MODEM
 

Do you have an ethernet cable connecting the modem to the router WAN port?

Do you have another ethernet cable connecting the computer ethernet port to one of the LAN ports on the router?

Re: Linksys Router and NTL 250 MODEM
 

Yes,

I have one connecting from Modem to Internet Port on router and the other ethernet connects to Port 1 to the Computer Port Labelled LAN

Re: Linksys Router and NTL 250 MODEM
 

Is your computer ethernet card showing as working in the device manager on the PC?

Re: Linksys Router and NTL 250 MODEM
 

How do i find that out?

Re: Linksys Router and NTL 250 MODEM
 

what operating system are you using?

IIRC in XP you right click 'my computer' & choose device manager from the drop down

In Vista do 'start', control panel, device manager

- you are looking for the 'network adapter' & choose yours from the list & select properties ..

Re: Linksys Router and NTL 250 MODEM
 

Im using Xp but there is no device manager when i right click it. I open it and comes up with hard disk drives.

Re: Linksys Router and NTL 250 MODEM
 

Start > Control Panel > Performance and Maintenance then System or System > Hardware Tab > Device Manager.

Re: Linksys Router and NTL 250 MODEM
 

Found it, its come up with 3

Re: Linksys Router and NTL 250 MODEM
 

What are they?
Do they have green icon beside them or an ! or ?

Re: Linksys Router and NTL 250 MODEM
 

They have a Green Icon Next To Them
and are 1394 net adapter, USB Cable Modem and Intel VE Network Connection

Re: Linksys Router and NTL 250 MODEM
 

That means they're all enabled and working.
Start > Control Panel > Network Connections do any of them show as disabled? Or do they say enabled or connected or network cable unplugged.

Right click each connection select Status then Support, what IP address do they have?
Just post the first 6 digits.

Re: Linksys Router and NTL 250 MODEM
 

Local Connection is Disabled and says network cable unplugged

Rest are enabled
1394 doesnt have any information
Local area Connection 2 has 81.107.1

---------- Post added at 21:46 ---------- Previous post was at 21:42 ----------

Re: Linksys Router and NTL 250 MODEM
 

Can you delete some of your ip address. Not a good idea to post it in full.

Local Area Connection 2 is the connection you're using now, connected directly to the modem.

If you connect to the router the 81 ip addy should change to become 192.

Re: Linksys Router and NTL 250 MODEM
 

Should i Check it??

Re: Linksys Router and NTL 250 MODEM
 

Yes, turn off modem and router. Connect modem to router's wan port and connect router to computer. Turn modem on wait for lights to settle then turn router on.

Re: Linksys Router and NTL 250 MODEM
 

But the Problem is the Number 1 on the router doesnt light up.

Re: Linksys Router and NTL 250 MODEM
 

Use number 2.

Try a different ethernet cable?

Re: Linksys Router and NTL 250 MODEM
 

Ive only got 1 port where it fits into on the back of the computer the port is labelled 'LAN'

---------- Post added at 21:57 ---------- Previous post was at 21:57 ----------

Do i stick it in that one

Re: Linksys Router and NTL 250 MODEM
 

Yes but on the router you have 4 ports numbered 1 2 3 4, number 1 won't light up so use number 2 3 or 4.

Yes. And if you're using USB disconnect that completely. You can't use usb and ethernet at the same time.


And also enable the one that's disabled.

Re: Linksys Router and NTL 250 MODEM
 

Ok let me try it, do i do it with everything switched off first?

Re: Linksys Router and NTL 250 MODEM
 

The local area connection that's disabled, you need to right click on it and select enable.

Re: Linksys Router and NTL 250 MODEM
 

so take out the usb?

Re: Linksys Router and NTL 250 MODEM
 

Yes, do you have 2 ethernet cables? You can't make it work if you don't.

You need one from the modem to the router and another one to go from the router to the computer.

Re: Linksys Router and NTL 250 MODEM
 

ok i tryed it but nothing
the port numbers on router wont light up and the one that is disabled when i enable it, it says network cable unplugged

Yeah i Got 2 Ethernets

---------- Post added at 22:08 ---------- Previous post was at 22:07 ----------

I got 2 RJ45 cables and the one that came with the router

Re: Linksys Router and NTL 250 MODEM
 

Is it still enabled?
Have you switched back to USB?
If so, keep that on and connect the ethernet cable from the router to your computer then go to network connections, does it still say network cable unplugged?

Re: Linksys Router and NTL 250 MODEM
 

the modem to the computer?

Re: Linksys Router and NTL 250 MODEM
 

Try each port on the router then try the other ethernet cable.
It would be unusual for 2 cables to fail.

Does it still say disabled?

Re: Linksys Router and NTL 250 MODEM
 

so plug 1 ethernet into modem to router?
and try all ports with the computer?

Re: Linksys Router and NTL 250 MODEM
 

No, you only have one port on the computer. Leave the ethernet cable in there and put the other end in every port on the router. Still no 1 2 3 or number 4 light, try the same thing again with the other ethernet cable.

Re: Linksys Router and NTL 250 MODEM
 

No lights still coming on

Re: Linksys Router and NTL 250 MODEM
 

Ok, connect one end of the ethernet cable to the modem and the other end to the computer. It won't give you an IP address because you have the USB in but we just want to see if the computer sees the ethernet connection, have Network connection open when you do this so you can see if the network cable unplugged message changes.

Re: Linksys Router and NTL 250 MODEM
 

Its not seeing it and the message doesnt change =(
tried it with all 3 ethernets

Re: Linksys Router and NTL 250 MODEM
 

You tried both ethernet cables?
If so you have 3 options


1. I've actually seen this work, go to Start > Run > type cmd press ok, this opens a black window, type netsh winsock reset press enter, you should get a message saying 'successfully reset the winsock catalog you need to restart the machine, close everything and restart the computer.
2. Uninstall and reinstall the Network card.
3. Replace the Network card.

Re: Linksys Router and NTL 250 MODEM
 

which one is safest

Re: Linksys Router and NTL 250 MODEM
 

As long as you only type what I put in bold it's prefectly safe.

I wouldn't recommend uninstalling and reinstalling the Network card incase you don't have the driver to put back on. Although if you check for Windows Updates it might give you a driver for it.

Replacing the network card is possibly a waste of money until you've tried the other 2.

Re: Linksys Router and NTL 250 MODEM
 

do i put it as netshwinsock reset?

Re: Linksys Router and NTL 250 MODEM
 

netsh winsock reset

A space between word.

Re: Linksys Router and NTL 250 MODEM
 

ok got the message

Re: Linksys Router and NTL 250 MODEM
 

Restart your computer.

Re: Linksys Router and NTL 250 MODEM
 

I have restarted the computer. Now what?

Re: Linksys Router and NTL 250 MODEM
 

Try both ethernet cables again connecting them both to the router and to the modem and see if the network cable unplugged message changes.

If it doesn't you're looking at a new network card.

Re: Linksys Router and NTL 250 MODEM
 

Stick it into the modem and the router only?

Re: Linksys Router and NTL 250 MODEM
 

No, connect one end to the computer and the other end into each port on the router and then the modem. You'll be doing it twice, once with each ethernet cable again while network connections is open to see if the message changes.

You definitely enabled the connection?

Re: Linksys Router and NTL 250 MODEM
 

I'll try it.

---------- Post added at 19:46 ---------- Previous post was at 19:40 ----------

Still Doesnt show the light =[

Re: Linksys Router and NTL 250 MODEM
 

When you connected the router to the modem you said the internet light came on.
Given that connecting the computer to either the router or the modem using 2 different ethernet cables hasn't worked I think it's safe to assume your Network Card is knackered and needs replacing.

And to check again cos you still haven't answered me, is the local area connection the one that says network cable unplugged, is it enabled or does it still say disabled?

Re: Linksys Router and NTL 250 MODEM
 

how can i replace it?

---------- Post added at 19:53 ---------- Previous post was at 19:51 ----------

it is enabled and is the one that says cable unplugged

Re: Linksys Router and NTL 250 MODEM
 

Where you plug the ethernet cable into on the computer, when you plug it in does a small green light come on?

You could try Windows Updates incase it's a driver issue.

Re: Linksys Router and NTL 250 MODEM
 

Green light from where?

Re: Linksys Router and NTL 250 MODEM
 

The back of the computer where you've plugged the cable into, either just above or just below.
Not all computers have this wee light.

Re: Linksys Router and NTL 250 MODEM
 

mine dont have it.

Re: Linksys Router and NTL 250 MODEM
 

Unless anyone reading this has any other ideas I think you need to replace the Network Card.
As you're unsure how to do this you'd be best taking it to a shop and have them do it for you.

Re: Linksys Router and NTL 250 MODEM
 

Thanks You been good help =)

Re: Linksys Router and NTL 250 MODEM
 

You're welcome, hope you get it sorted. A new network card should cost between £5 and £10, but definitely not more than £10, how much they'll charge to fit is a different story depending who you go to.