![]() |
An email from Neil Berkett re: VM HD Channels
I sent this to Neil Berkett today at 15:52:
"Mr Berkett, In early December 2008 you announced “To date our HD content is limited, we only have a couple of HD channels today and we will be launching four channels over the next three months.” Please could you clarify whether or not you were in fact referring to 4 non-HD channels being launched in the three month period following this announcement. I assume this is what you were referring to as the three month period has now passed and to date the only HD linear channel available on the Virgin Media platform is BBC HD. I look forward to your response coming soon. Kind regards Aaron Atkinson Loyal and long standing Virgin Media customer." At 16:35 I received this: "No I was referring to HD channels which was absolutely our intention. We are negotiating as we speak and will be launching 6 or seven channels at once shortly Neil Berkett | Chief Executive Officer Virgin Media" I did post this in another thread but it is mangled in with other info and I thought it deserved a thread of it's own for discussion. |
Re: An email from Neil Berkett re: VM HD Channels
Interesting - did the reply come from Berkett's own email address?
|
Re: An email from Neil Berkett re: VM HD Channels
It did indeed! Obviously this doesn't mean it was from Neil himself though.
|
Re: An email from Neil Berkett re: VM HD Channels
No, but very few people will be proxied to his mailbox. Whether the words are his or someone from PR, it will have been sent with his express permission and the 'send' button pushed either by him or someone who works closely with him, probably his PA.
|
Re: An email from Neil Berkett re: VM HD Channels
Quote:
|
Re: An email from Neil Berkett re: VM HD Channels
Well done mate... lets see if he keeps to it... :)
|
Re: An email from Neil Berkett re: VM HD Channels
Quote:
|
Re: An email from Neil Berkett re: VM HD Channels
I assume that "at once shortly" (????????????) now replaces "coming soon".
It's truly hilariously oxymoronic / contradictory. LOL. |
Re: An email from Neil Berkett re: VM HD Channels
Not really. Makes sense to me. At worst it's missing a comma.
|
Re: An email from Neil Berkett re: VM HD Channels
Come to think of it, I assume the number of 'promised' channels too will grow arithmetically / geometrically with the passage of (yet more) time:
3 -> 6/7 -> 12-14 etc., etc. Absolutely fed up with all the fine? words and lack of action. ---------- Post added at 17:53 ---------- Previous post was at 17:50 ---------- Then he should have said 'at the same time' or simultaneously' to make himself clear? |
Re: An email from Neil Berkett re: VM HD Channels
and nobody is suprised with the date he replies in an inverse sort of way replying on the day of fools might be the only time we get truth out of his lying ass. "If you lie they will stay"
|
Re: An email from Neil Berkett re: VM HD Channels
lol, he didnt say 6-7 in today official press release, he's constantly lying in order to keep customers.
join this facebook petition group i just created: http://www.facebook.com/group.php?gid=76027038034 |
Re: An email from Neil Berkett re: VM HD Channels
Quote:
|
Re: An email from Neil Berkett re: VM HD Channels
When he says new HD channels in Q1, he may mean Apr- Jun 09. In most business's the financial year starts April not January.
|
Re: An email from Neil Berkett re: VM HD Channels
Quote:
|
Re: An email from Neil Berkett re: VM HD Channels
Hi
Thx for getting in touch. We will be introducing half a dozen HD channels in July. email from neil berkett so look at autum time for these HD channels if your lucky.:td::td::td::td::td: |
Re: An email from Neil Berkett re: VM HD Channels
Quote:
|
Re: An email from Neil Berkett re: VM HD Channels
His e-mail was that short and he wrote "thx" instead of thanks?
|
Re: An email from Neil Berkett re: VM HD Channels
Quote:
|
Re: An email from Neil Berkett re: VM HD Channels
Quote:
|
Re: An email from Neil Berkett re: VM HD Channels
If Virgin months are anything like British rail minutes - then we are in for a long haul wait....
H :rolleyes: |
Re: An email from Neil Berkett re: VM HD Channels
I do not know what to take form it, that there going to be a while before the channels might appear or that they are (at least what there telling us) trying ot get more HD channels. Well i will be goign to SKY HD in the future but not because virign wont carry them but for other reasons :) still will have full virgin service oh well guess i best get my army gear since my wife will want to kill me for having both he he
|
Re: An email from Neil Berkett re: VM HD Channels
Quote:
|
Re: An email from Neil Berkett re: VM HD Channels
Hi All,
I too am fed up with waiting for Virgin to add some decent HD content, especially when my gf gets more HD than me on freesat!! I have had the V+ as long as it has been in my area (originally as TV Drive), and so I also emailed Neil Berkett to find out when I would get more channels as got a very similar response to the previous poster: Hi We will be launching half a dozen channels in July That was it no thanks/thank you - I'll wait and see if it is true, but I'm nopt holding my breath!!! |
Re: An email from Neil Berkett re: VM HD Channels
Quote:
|
Re: An email from Neil Berkett re: VM HD Channels
Is this an April Fool? because i dont believe it for one minute :). Either the e-mail was faked for April Fool or VM are playing with peoples minds :D
|
Re: An email from Neil Berkett re: VM HD Channels
Quote:
|
Re: An email from Neil Berkett re: VM HD Channels
Quote:
|
Re: An email from Neil Berkett re: VM HD Channels
Sadly, l don't believe a word of it, VM have ' conned ' us for months, and we have fallen for it, The channels, they claim are coming, have now increased by two.
It is no good people sending Mr Berkett, an email as his PR will answer it, so you are hitting your head against a brick wall, 'HE' has already said, he has no plans for HD, but plans to expand VOD, now what does that tell you. |
Re: An email from Neil Berkett re: VM HD Channels
Quote:
|
Re: An email from Neil Berkett re: VM HD Channels
Quote:
|
Re: An email from Neil Berkett re: VM HD Channels
Hi Suris, if you go back several months, when all this crap started, it is on there, and also, when VM were planning selling channels, which they have, he stated on that story, about HD, and also when they went to a big meeting they all had, he said it then, l will will tell you something, that pink elephant is getting bigger, and it still hasn't flown past my house yet. That is when l will believe it about HD.:):D
|
Re: An email from Neil Berkett re: VM HD Channels
Quote:
|
Re: An email from Neil Berkett re: VM HD Channels
Quote:
http://www.trustedreviews.com/tvs/ne...HD-Channels/p1 Quote:
|
Re: An email from Neil Berkett re: VM HD Channels
Thank you Toto, for pointing that out.:)
|
Re: An email from Neil Berkett re: VM HD Channels
Quote:
this is how you qoute Quote:
|
Re: An email from Neil Berkett re: VM HD Channels
Quote:
|
Re: An email from Neil Berkett re: VM HD Channels
Quote:
|
Re: An email from Neil Berkett re: VM HD Channels
Quote:
|
Re: An email from Neil Berkett re: VM HD Channels
But they are doing far better with the TV on demand
|
Re: An email from Neil Berkett re: VM HD Channels
Quote:
Most people still like to sit down and watch the same programme on the same channel at the same time each week. With HD demand ever increasing, VM are failing to let their "top" customers (i.e V+) sit and watch those programmes in HD. Now i understand that the amount of HD that people will watch over and over i.e Lost ect is small and a lot owned by Sky BUT they could have given themselves some breathing room by easily adding Chnl4HD and ITVHD - they have failed to do it and it makes them look backward looking and a poor substitute to Sky. Sky is more easily available, i get that, and therefore will always have the money, influence and be quicker "on the ball" with new technologies. FINE! But if this was a 100m race then Sky are already half way down the track whilst VM are still in the dressing room putting on their jockstrap. It's not good enough! V+ was sold as an HD box primarily and a TV drive secondarily IMO. It's time they put more linear HD channels on their system! (It sounds like i'm having a direct go at you mate, i'm not :) ) |
Re: An email from Neil Berkett re: VM HD Channels
Quote:
|
Re: An email from Neil Berkett re: VM HD Channels
So what are we looking at folks?...yet another "few" months. By the way Nat-Geo wild-HD has now launched on Sky, but don't worry we aren't being left behind.:rolleyes:
|
Re: An email from Neil Berkett re: VM HD Channels
Quote:
|
Re: An email from Neil Berkett re: VM HD Channels
Quote:
Quote:
Oh well I'm going to stop worrying about HD so much, for the moment.........dur dur duuuuur! |
Re: An email from Neil Berkett re: VM HD Channels
Quote:
I've seen Sky HD as well and I agree that is where you really see a difference, especially as that is comparing pay tv with pay tv! |
Re: An email from Neil Berkett re: VM HD Channels
So would the users who are so anxious to have more HD be willing to pay an additional price for the HD?
|
Re: An email from Neil Berkett re: VM HD Channels
Yeah i would! NOT for Chnl4HD or ITV HD - i don't that should be allowed or justafiable.
But for Sky Movies/Sports and Eurosport HD, yeah i would. Maybe a another few quid a month. Oh and i think "anxious" is an emotive word to use - it seems to imply that HD "wanters" are asking for something "unbelieveable" and we're really not. |
Re: An email from Neil Berkett re: VM HD Channels
anxious alspo means cant wait
|
Re: An email from Neil Berkett re: VM HD Channels
Quote:
|
Re: An email from Neil Berkett re: VM HD Channels
Quote:
|
Re: An email from Neil Berkett re: VM HD Channels
Quote:
|
Re: An email from Neil Berkett re: VM HD Channels
Quote:
|
Re: An email from Neil Berkett re: VM HD Channels
Quote:
As for Sky, well, they have two advantages over VM. One of which VM could go some way to removing, but won't for various reasons.
Now, VM can remove some of their costs for the 1st problem, simply by offering users the chance to *buy* STBs and offering a warranty rather than free repairs for life. The same thing Sky do. They could also offer different models of box. For instance, with the V+, they could offer a basic V+ with no Hi Def and an 80Gig hard drive, then one with the same spec and a 160 Gig Drive, then one with HD and a 320 or 500 Gig drive. |
Re: An email from Neil Berkett re: VM HD Channels
Good points Stuart, though i for one hope they don;t chnage and become like Sky and make you buy your boxes and insurance - it's a massive tick in VM box that they do not.
HOWEVER i fully appreciate that if they need revenew (spl?) for products like HD this would be a good place to get some extra cash. Though they'd have to be careful to offset that cash boost against losing customers over it - the loss would probably be neglibable though. |
Re: An email from Neil Berkett re: VM HD Channels
A difference is that Sky's home equipment isn't connected to their network. If it goes funny it's not going to damage any other Sky equipment and unless it goes really nuclear isn't going to affect other Sky customers. With our service you are connected to our network and if the box starts sending crud back upstream it can affect others. Hence we really need to keep tighter control on what gets attached.
|
Re: An email from Neil Berkett re: VM HD Channels
Ive got a lovely HD telly, and I am unlucky enough to have bad sight.. so to be honest, HD content will never interest me, im just glad to have a nice picture in widescreen without a flicker ;)
|
Re: An email from Neil Berkett re: VM HD Channels
Quote:
|
Re: An email from Neil Berkett re: VM HD Channels
I shall explain, why l have a gripe and am very angry about the whole situation, an why l feel conned by VM.
When l found out that VM were going to get HD channels, l went and bought the V+ box and then spent another £800 on a HD TV, ready for it, then what happens, NOTHING, we get all this crap from VM saying we are going to get it, it is all a con, l could quite easily, go over to Sky and get there 32 channels, but l want to stay loyal, BUT not for much longer. |
Re: An email from Neil Berkett re: VM HD Channels
Oh so you lied about already having sky then arthur? ie the sjky channels keeping makign things into your way and not saying the whoile truth? jsut like you are odign with HD? if you are going ot be critially at least be honest and both critise and appaulaude things
|
Re: An email from Neil Berkett re: VM HD Channels
Hi Andy, firstly l don't lie about anything, l do have the whole package on Sky, on multi room, and l have been with Sky a long time, l went over to VM for the phone package and better quality of picture with VM, l bought an HD box from VM as they said they were getting HD channels (Sky's box was £150.00), l even bought a damn telly cause of it, I do compliment VM, there phone service is very good, my only complaint against VM, is that they tell so many lies about HD channels, there is going to be a herd of pink elephants outside my house, VM have been saying for months, we are going to have HD channels in a few months, that has gone well and trully.
|
Re: An email from Neil Berkett re: VM HD Channels
You didn't buy an £800 HDTV for Sky even though they have HD channels and you already have their services.
You bought an £800 HDTV for VM cos they were going to get HD channels. |
Re: An email from Neil Berkett re: VM HD Channels
Sky were too expensive, thats why l have the VM v+ BOX, as they were cheaper. and also as there phone service was better.:)
|
Re: An email from Neil Berkett re: VM HD Channels
Quote:
"For cheap laser eye treatment sit in front of TV until eyeballs are touching screen" Now I have not tried this myself yet, because apparently it works better if you do it while watching an HD program...so not only is Berkett denying us HD channels his now stopping me from getting my eyesight fixed...right now where are my tablets.;) |
Re: An email from Neil Berkett re: VM HD Channels
Quote:
I get a great picture from the V+ but the only thing in HD I have seen that 'pinned my eyelids back' was Sin City about a month ago. My parents have a Sony LCD + SKYHD which can give a really poor SD picture but the HD I have seen on it is a lot more impressive(6 nations rugby on my TV versus theirs was 1 example). Longtime Lurker |
Re: An email from Neil Berkett re: VM HD Channels
hd channels soon ???i was emailed hd channels july time by neil berkett so you can bet your bottom dollar it will be xmas time.bloody joke:td::td:
|
Re: An email from Neil Berkett re: VM HD Channels
Quote:
Quote:
|
Re: An email from Neil Berkett re: VM HD Channels
Too little Too late.
People are getting shafted by virgins promises - it should be allowed to work the other way round - people leaving for SKY until virgin actually get some HD channels - in contract or not. What with the STM pratices virgin are operating just inside the law - i personally am awaiting a class action suit. |
Re: An email from Neil Berkett re: VM HD Channels
Quote:
Any takers for HD at that price? (assuming I understood the ad correctly in my tiredness...) |
Re: An email from Neil Berkett re: VM HD Channels
What is berkett email i have a nice one ready to go ;) weirdly only maybe 10% of the email is about HD the rest about loads of other things, i know i will never get a email form him back but at least i willget a reply to it :)
|
Re: An email from Neil Berkett re: VM HD Channels
Quote:
Its going to be a long wait for VM to add additional linear HD channels. There more interested in VOD because they can charge lots of money for that. Meanwhile as is the norm Sky corner the market leaving cable high and dry on yet another technology that they COULD have competed on. |
Re: An email from Neil Berkett re: VM HD Channels
It is not a case of whinging about HD channels coming onto VM, it is a case of feeling conned by VM for NOT bringing on the channels, which the customers deserve.
We are so far behind Sky in the channels, system, that Blu ray will be here before we get the HD channels, and l DO feel conned by Berkett. |
Re: An email from Neil Berkett re: VM HD Channels
Quote:
Sorry to break it to you via a forum but Blu Ray has been out for a few years now :LOL: |
Re: An email from Neil Berkett re: VM HD Channels
Quote:
Also Blu-Ray has been here for a few years already.:dunce::angel: |
Re: An email from Neil Berkett re: VM HD Channels
Quote:
Pinocchio looks nice in 1080p ;) |
Re: An email from Neil Berkett re: VM HD Channels
Quote:
|
Re: An email from Neil Berkett re: VM HD Channels
Quote:
|
Re: An email from Neil Berkett re: VM HD Channels
Quote:
|
Re: An email from Neil Berkett re: VM HD Channels
Quote:
|
Re: An email from Neil Berkett re: VM HD Channels
Quote:
---------- Post added at 15:15 ---------- Previous post was at 15:13 ---------- Quote:
What resolution is Bravo broadcast at? What resolution is ITV broadcast at? Is there a difference? |
Re: An email from Neil Berkett re: VM HD Channels
Quote:
|
Re: An email from Neil Berkett re: VM HD Channels
Quote:
Quote:
|
Re: An email from Neil Berkett re: VM HD Channels
With regard to Sky's HD pricing, I was under the impression if you had Movies and/or Sports, and took HD on top of either or both of those, you only paid the £9.75/mo for HD on both, not twice for each package. Does that make any sense?
|
Re: An email from Neil Berkett re: VM HD Channels
Quote:
Now £4.50 per week is £18 per month - which I think is quite expensive. On that basis, I am quite happy with my SD channels upscaled through the V+ box. My point is basically that there are numerous posts on this site about the HD channels (indeed with some people it seems something of the Holy Grail). Whilst it's nice to have, I just wondered if people had to pay a premium for the additional HD channels - would they still clamour for it? I think the answer is no. |
Re: An email from Neil Berkett re: VM HD Channels
That might include the cost of Sky Sports and HD on top of that.
|
Re: An email from Neil Berkett re: VM HD Channels
Quote:
Quote:
|
Re: An email from Neil Berkett re: VM HD Channels
I see the prices are here
Quote:
|
Re: An email from Neil Berkett re: VM HD Channels
Yep from what I can read you get the HD equivalents as part of the HD pack if you are subscribed to the SD equivalents. If you take SD Sky Sports you get HD Sky Sports as part of the 9.75GBP HD pack charge.
4.50GBP/week I guess would be both the cost of Sky Sports and the HD pack if you have neither already. As an incremental upgrade on top of SD it's actually pretty inexpensive. ---------- Post added at 23:33 ---------- Previous post was at 23:31 ---------- Quote:
|
Re: An email from Neil Berkett re: VM HD Channels
Perfectly explained above by broadbandings, my dad has recently had the Sky HD box installed and all the channels that have an HD capability that he subscribes to in his package are included in the £9.75, so therefore the bigger your SD package the more value you receive from your £9.75. If VM were to offer a deal along those lines I'd be more than happy to pay the "HD supplement".
|
Re: An email from Neil Berkett re: VM HD Channels
Quote:
Having said that I see that they do offer BBC HD and C4 HD free (C4 HD only with a viewing card though). I'll assume that the pricing model for VM will be along similar lines - and a premium charged if you want full HD service. Again - I ponder - all these people who clamour for HD - are they willing to pay, and I think the answer is no. |
Re: An email from Neil Berkett re: VM HD Channels
errr yes actually. My family watches a lot of sport on Sky AND Eurosport - i would pay!
|
Re: An email from Neil Berkett re: VM HD Channels
Quote:
|
Re: An email from Neil Berkett re: VM HD Channels
Quote:
|
Re: An email from Neil Berkett re: VM HD Channels
Quote:
|
Re: An email from Neil Berkett re: VM HD Channels
Quote:
|
Re: An email from Neil Berkett re: VM HD Channels
Quote:
He is asking why, if you are not worried about HD, are you bothered that they charge extra for it? If you aren't worried, you wont pay it anyway so it won't affect you. As for the other comment, well, if you don't think that Sky (or any DTV platform provider) won't pass on the increased costs of High definition creation and transit to the users, then you would certainly seem not to be a businessman.. Here's a clue: Businesses have to find a way of funding increased costs. If they don't, they go bankrupt. Usually the easiest way to fund those increased costs is to pass them along to the customer in some form. |
Re: An email from Neil Berkett re: VM HD Channels
Make of this what you will... i just saw it over at Digital Spy
"This is Virgin's reply to a complaint about the lack of HD channels: Thank you for your e-mail dated 13 April 2009. Unfortunately I have been unable to contact you. Please be assured we are aware that the amount of HD content currently available is limited. We are trying to get more channels in HD as a priority. It is taking a lot longer then we would have hoped. We have to negotiate the rights with the other providers to show the channels in HD. As our competitor Sky is one of those providers it is proving difficult to come to an agreement. We can confirm that unlike Sky, when we have more HD content you will not be charged extra to have access to the channels. There will be more channels available throughout the year. We do not want to give specific dates until we are 100% certain that we can transmit the channels. Please look out for anything we may send through the post as you will be informed of any developments. Customer Concern Team Virgin Media" |
Re: An email from Neil Berkett re: VM HD Channels
Quote:
|
Re: An email from Neil Berkett re: VM HD Channels
Quote:
|
Re: An email from Neil Berkett re: VM HD Channels
Quote:
(Not counting free channels) Sky 1 hd Fx hd(Full hd) Bio hd Sci fi hd Sky arts 1 hd Sky arts 2 hd Skyreal lives hd Mtvn hd Eurospot hd(great for the tour de france) Rush hd(Full hd) Discovery hd(Full hd) Nat geo hd(Full hd) Nat geo wild hd(Full hd) History hd(Full hd) Crime hd(Full hd) so 15 channels so thats about 65p per channel. |
All times are GMT +1. The time now is 02:23. |
Powered by vBulletin® Version 3.8.11
Copyright ©2000 - 2025, vBulletin Solutions Inc.
All Posts and Content are Cable Forum