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-   -   No internet... (https://www.cableforum.uk/board/showthread.php?t=33647438)

macrouser 19-03-2009 01:20
No internet...
 
Hi guys,

Its been like this for a few days now no internet whats so ever...


Code:
Tue Mar 17 23:20:39 2009  Tue Mar 17 23:20:39 2009  Information (7) Network access is disabled by provisioning; no traffic will b...
Tue Mar 17 23:20:39 2009  Tue Mar 17 23:20:39 2009  Information (7) Authorized
Tue Mar 17 23:20:39 2009  Tue Mar 17 23:20:39 2009  Error (4) Config file does not include a valid CVC!
Tue Mar 17 23:20:39 2009  Tue Mar 17 23:20:39 2009  Information (7) Registration complete!
Tue Mar 17 23:20:39 2009  Tue Mar 17 23:20:39 2009  Information (7) We registered with a DOCSIS 1.0 config file!
Tue Mar 17 23:20:39 2009  Tue Mar 17 23:20:39 2009  Information (7) Received a REG-RSP message from the CMTS...
Tue Mar 17 23:20:39 2009  Tue Mar 17 23:20:39 2009  Information (7) Sending a REG-REQ to the CMTS...
Tue Mar 17 23:20:39 2009  Tue Mar 17 23:20:39 2009  Information (7) CableModem SNMP configure complete
Time Not Established Time Not Established Information (7) IP init completed ok
Time Not Established Time Not Established Information (7) CableModem TFTP init ok
Time Not Established Time Not Established Error (4) ToD request sent- No Response received
Time Not Established Time Not Established Information (7) CableModem DHCP client init ok
Time Not Established Time Not Established Critical (3) DHCP WARNING - Non-critical field invalid in response.
Time Not Established Time Not Established Information (7) MAP w/initial maintenance region received
Time Not Established Time Not Established Information (7) Downstream sync ok
Time Not Established Time Not Established Information (7) Beginning initial ranging...
Time Not Established Time Not Established Information (7) downstream time sync acquired...
Time Not Established Time Not Established Information (7) Downstream sync ok
Time Not Established Time Not Established Information (7) starting ds time sync acquisition...
Time Not Established Time Not Established Information (7) Locked on the downstream. Waiting for UCDs...
Time Not Established Time Not Established Information (7) Downstream lock ok
Time Not Established Time Not Established Information (7) Sync Start

BenMcr 19-03-2009 01:22
Re: No internet...
 
And what have technical support said?

macrouser 19-03-2009 01:24
Re: No internet...
 
Well, I havent tried phoning yet as ive been at work, at my friends house at the moment, while carrying the log on a USB, i thought id have a shot on here.

xocemp 19-03-2009 01:26
Re: No internet...
 
Could you post your power levels & SNR from your modems configuration page. You can access it by entering 192.168.100.1 into your address bar.
User name & password is root should you be asked for them.

macrouser 19-03-2009 01:27
Re: No internet...
 
Just nipping to mine wont be long

xocemp 19-03-2009 01:40
Re: No internet...
 
Make a note of what the lights are doing, which are off, flashing etc.

macrouser 19-03-2009 01:51
Re: No internet...
 
Code:
====================
SYNC - SOLID ON
POWER - SOLID ON
ETH - SOLID ON

The rest of the lights are not on
====================
- Cable Modem Status

Item                Status                Comments
Acquire a Downstream Channel                586750000 Hz                Locked
Connectivity State                OK                Operational
Boot State                In Progress                Forwarding Denied
===================

Cable Modem Downstream
Downstream Lock :        Locked
Downstream Channel Id :        2
Downstream Frequency :        586750000 Hz
Downstream Modulation :        QAM64
Downstream Symbol Rate :        6952 Ksym/sec
Downstream Interleave Depth :        taps12Increment17
Downstream Receive Power Level :        0.7 dBmV
Downstream SNR :        39.4 dB

====================

Cable Modem Upstream
Upstream Lock :        Locked
Upstream Channel ID :        2
Upstream Frequency :        22200000 Hz
Upstream Modulation :        QPSK
Upstream Symbol Rate :        2560 Ksym/sec
Upstream transmit Power Level :        56.0 dBmV
Upstream Mini-Slot Size :        2

====================

Cable Modem Upstream Burst

Req
       

Init Maint
       

Per Maint
       

Short Data
       

Long Data
       

(1)
       

(3)
       

(4)
       

(5)
       

(6)
Modulation Type        QPSK        QPSK        QPSK        QPSK        QPSK
Differential Encoding        Off        Off        Off        Off        Off
Preamble Length        64        128        128        100        80
Preamble Value Offset        396        6        6        396        396
FEC Error Correction (T)        0        5        5        3        9
FEC Codeword Information Bytes (k)        16        34        34        78        232
Scrambler Seed        338        338        338        338        338
Maximum Burst Size        0        0        0        35        0
Guard Time Size        8        48        48        25        137
Last Codeword Length        Fixed        Fixed        Fixed        Short        Short
Scrambler on/off        On        On        On        On        On


==========================

Network Access :        Denied
Maximum Downstream Data Rate :        32000
Maximum Upstream Data Rate :        32000
Maximum Upstream Channel Burst :        1600
Maximum Number of CPEs :        1
Modem Capability :        Concatenation Enabled, Fragametation Enabled, PHS Disabled

===========================

xocemp 19-03-2009 02:00
Re: No internet...
 
Upstream and downstream say locked. Looks network related to me :)
Check the status page and if its not listed there give VM a call.

macrouser 19-03-2009 02:02
Re: No internet...
 
The internet went off around 1 in the morning (UK), then came back on at 5 in the morning then went back off and has been off ever since... might give them a call when i get back...

Milambar 19-03-2009 05:56
Re: No internet...
 
I hate to ask, but have you actually tried rebooting the modem and/or routers? Just unplug from mains power for 30 seconds.

My internet also went off around 1am, in the middle of a skype call to my gf! But a power cycle of the modem and router brought it straight back (good job or technical support would have been getting an irritated call ;) ).

Stabhappy 19-03-2009 13:37
Re: No internet...
 
Network Access : Denied

Fatec 19-03-2009 13:42
Re: No internet...
 
Yep, looks like you've been cut off, not been naughty on the VM newsgroups have you ;)

Welshchris 19-03-2009 13:44
Re: No internet...
 
Proberbly a mix up their end again.

Stabhappy 19-03-2009 14:43
Re: No internet...
 
It looks like they've sent a config file to your modem which denies network access (based on the fact it says that, and the config file shows 32000 downstream and upstream)

hackor_cable 20-03-2009 02:29
Re: No internet...
 
hes taking the **** that looks like a log from a cloned modem

xocemp 20-03-2009 02:34
Re: No internet...
 
Quote:
Originally Posted by hackor_cable (Post 34757591)
hes taking the **** that looks like a log from a cloned modem
Again rubbish. That could also be from a modem that had been denied because he has a router making to many DHCP requests, the possibilities of the output in that log are many.
Go ask someone on your forum with knowledge about DHCP.

hackor_cable 20-03-2009 02:39
Re: No internet...
 
Quote:
Originally Posted by xocemp (Post 34757596)
Again rubbish. That could also be from a modem that had been denied because he has a router making to many DHCP requests, the possibilities of the output in that log are many.
Go ask someone on your forum with knowledge about DHCP.
nothing to do with dchp its more a obsovation of the log format think about it


pm read

xocemp 20-03-2009 03:05
Re: No internet...
 
How so you know its nothing to do with DHCP hammering?
I seen your PM, well its title, I deleted it before reading, your friend request was also rejected. I have no desire to befriend you or converse with you via PM.
Mocking your lack of knowledge and challenging your hax0r skillz on a public forum is different.

hackor_cable 20-03-2009 03:16
Re: No internet...
 
Quote:
Originally Posted by xocemp (Post 34757615)
How so you know its nothing to do with DHCP hammering?
I seen your PM, well its title, I deleted it before reading, your friend request was also rejected. I have no desire to befriend you or converse with you via PM.
Mocking your lack of knowledge and challenging your hax0r skillz on a public forum is different.

because in the web admin the log is not slayed out like that in virgin supply modem

but it is in a mod`ed modem

xocemp 20-03-2009 03:28
Re: No internet...
 
Sorry I don't understand what you mean. I'm not about slating your spelling, so take your time posting back and be as descriptive as possible please. Add links if you need to.

hackor_cable 20-03-2009 03:37
Re: No internet...
 
Quote:
Originally Posted by xocemp (Post 34757625)
Sorry I don't understand what you mean. I'm not about slating your spelling, so take your time posting back and be as descriptive as possible please. Add links if you need to.

the log of a genuine modem from virgin dont look like that.

but it does in a hacked modem with hacked ****wear
cant post a screen shot or they will do backflips on forum

and the error in log indicates that some made a simple mistake when they hacked it.

all so what lights are on indicate same as well and if you now as much as you make out your know what i mean.

xocemp 20-03-2009 03:54
Re: No internet...
 
Yes I do know what you mean and you are wrong, the log from a modem with modified firmware and VM locked standard firmware would look the same if the modem was in a canceled state. This canceled state could be through not paying the bill or denied access due to DHCP hammering.
Sorry your argument of "its a clone" has not been proven nor do I think you can make that claim based on the logs.

hackor_cable 20-03-2009 04:02
Re: No internet...
 
big hint

"Config file does not include a valid CVC"

I cant explained it here in forum because of terms and condition and you wont read a pm

pluss he got no rx or tx light

that al tell me it one of two posible modems
and he made a simple mistake with something
and exactly what version of firmware

xocemp 20-03-2009 04:28
Re: No internet...
 
I know this guy doesn't steal his services
http://www.cableforum.co.uk/board/12...they-done.html

I know what your getting at with the TFTP ;)

Some reading for you:
www.adamsglobal.com/FileUploads/Firmware1.pdf
http://www.cablelabs.com/specificati...I06-080118.pdf

Still no proof that the OP is using a clone

hackor_cable 20-03-2009 04:48
Re: No internet...
 
Quote:
Originally Posted by xocemp (Post 34757638)
I know this guy doesn't steal his services
http://www.cableforum.co.uk/board/12...they-done.html

I know what your getting at with the TFTP ;)

Some reading for you:
www.adamsglobal.com/FileUploads/Firmware1.pdf
http://www.cablelabs.com/specificati...I06-080118.pdf

Still no proof that the OP is using a clone
ill take your word if you know him
yea you get the tftp then

puma 5 looks to be the next fun thing :D


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