Virgin Media Boosts Millions of Broadband Connections
 

Does this include people on a package deal ? Hope so, as I was thinking of upgrading anyway

http://www.msnbc.msn.com/id/29361266/

Re: Virgin Media Boosts Millions of Broadband Connections
 

Thats good news for 2mb users, but are 10mb subscribers getting shafted, or will our bills come down?

Re: Virgin Media Boosts Millions of Broadband Connections
 

Reading into the statement I would be surprised if VM drop prices for 10mb subscribers - think its a way to attract new customers (having a 10mb standard)

Can you not downgrade now ?

Re: Virgin Media Boosts Millions of Broadband Connections
 

Or will 10Mb customers get upgraded?
When I called CS about my package, they said I could have 20Mb at only £1.99 per month extra.

Re: Virgin Media Boosts Millions of Broadband Connections
 

Really? I phoned up last week and got told it would be £9 extra?

---------- Post added at 09:11 ---------- Previous post was at 09:10 ----------

I personally could not do with 2mb till then, i use it for work and such.

Re: Virgin Media Boosts Millions of Broadband Connections
 

Here's the official VM press statement

Re: Virgin Media Boosts Millions of Broadband Connections
 

[quote=southwell;34739368]Really? I phoned up last week and got told it would be £9 extra?

It did depend on what package you were on, and how long you had been a customer etc. I have three for £30 with upgrade of television to XL and upgrade of broadband to L. - plus extra STB and V+ box...

But it's not worth me paying anything extra despite it only being £1.99 per month, as I don't download that much.

Re: Virgin Media Boosts Millions of Broadband Connections
 

If though they're getting rid of 2Mb, will that then be relabled as M-L-XL or wil they keep it L-XL-XXL ???

Re: Virgin Media Boosts Millions of Broadband Connections
 

I'd like to know where this £14/month comes from. I'm paying £18.

Re: Virgin Media Boosts Millions of Broadband Connections
 

If your getting the phone line too i believe.

Re: Virgin Media Boosts Millions of Broadband Connections
 

ouch feels like a hit on the 10mb bb users like myself i would have been better off taking a cheaper service and getting a free upgrade to 10mb!

Re: Virgin Media Boosts Millions of Broadband Connections
 

A bit late now as they're not actively selling the 2Mb anymore... Now we all know why ;)

Re: Virgin Media Boosts Millions of Broadband Connections
 

imo virgin are doing a good job with their internet services,i was upgraded a year ago from 2mb to 10mb for free and i have had no probs at all.

Re: Virgin Media Boosts Millions of Broadband Connections
 

I am, along with TV XL and V+.

Re: Virgin Media Boosts Millions of Broadband Connections
 

If it's anything like the 4Mb->10Mb downgrade then I feel for 'em.

Re: Virgin Media Boosts Millions of Broadband Connections
 

For my friends at Virgin all 2mb customer that register will be upgrade to 10Mb for free but if you pay a few extra quid you get 10Mb and you get free pc guard and the free service what will replace broadband extra.

The 2Mb service will change to broadband size S

Re: Virgin Media Boosts Millions of Broadband Connections
 

Wow :rolleyes: worth every penny :dozey: :o:

Are the STM limits the same for the users paying less for their 'up to 10Mb' service??

Re: Virgin Media Boosts Millions of Broadband Connections
 

So those currently on 10MB please note this before you all start shouting it's not fair. ;)

Re: Virgin Media Boosts Millions of Broadband Connections
 

The limits will be different but the limits have not yet been confirmed

Re: Virgin Media Boosts Millions of Broadband Connections
 

Iam not sure how this relates to current 10mb bb users who are having the rug pulled out from under them?
I have never been on 2mb bb

Re: Virgin Media Boosts Millions of Broadband Connections
 

No they won't be

BB M 10Mbit will have different STM than BB L 10Mbit.

That and PC Guard total will explain the price difference

Re: Virgin Media Boosts Millions of Broadband Connections
 

Can I downgrade to the cheaper price? I'm not fussy about the STM or PC Guard which I don't use

Re: Virgin Media Boosts Millions of Broadband Connections
 

Yeah it doesn't bother me either, i only download small amounts and mainly at night.

Re: Virgin Media Boosts Millions of Broadband Connections
 

If everyone is getting upgraded and we already got told 10Mbs might be going DOCSIS 3 doesn't that mean everybody will be on DOCSIS 3 in the not so distant future? In which case that's quite impressive.

Re: Virgin Media Boosts Millions of Broadband Connections
 

Apparently its only BB XL (20Mbit) that is going onto DOCSIS 2/3 at the moment

BB M/L will staying on DOCSIS 1

---------- Post added at 13:30 ---------- Previous post was at 13:28 ----------

No. There no bundles which include BB M anymore.

Re: Virgin Media Boosts Millions of Broadband Connections
 

They already upgrade me from 2Mb to 10Mb for the same monthly payment of just £10 a month. Just for broadband only. I am happy with my 10Mb here:

http://www.mybroadbandspeed.co.uk/results/03076371.png

Re: Virgin Media Boosts Millions of Broadband Connections
 

2MB is on STM as well.

Re: Virgin Media Boosts Millions of Broadband Connections
 

Which makes STM look silly, as if the network can't cope with people on 2Mb, then how is it going to cope with all the people going to 10Mb with a minimum STM affected speed of 2.5Mb.:confused:

Re: Virgin Media Boosts Millions of Broadband Connections
 

Apparently most folk on 2MB are supposedly only emailing and browsing so they aren't supposed to be much worried or bothered by the STM.;)

Re: Virgin Media Boosts Millions of Broadband Connections
 

I didn't meant at present BenMcr. There was a comment at one the official conferences or results last year hinting that 10Mbs would go to DOCSIS 2 or 3 in 2009 (after the planned 20Mbs).

Surely STM will be fine. When all is done they'll have roughly the same number of customers on 6 streams as were previously on 2 and the heavy customers will be on the 4 streams on DOCSIS 2/3, everybody else on those original 2 streams.

Re: Virgin Media Boosts Millions of Broadband Connections
 

On 2MB & its does what I want ( see above it me alright) Now for a silly question - what is STM ?:confused:

Re: Virgin Media Boosts Millions of Broadband Connections
 

http://www.cableforum.co.uk/board/12...statement.html

from the archives. :)

Re: Virgin Media Boosts Millions of Broadband Connections
 

I'm not one to crow :angel: but would BenMcr care to comment on his posts 35, 39 and 42 on this closed thread, regarding the 2-10Mb upgrade back in November?:
http://www.cableforum.co.uk/board/12...as-page-3.html,

Re: Virgin Media Boosts Millions of Broadband Connections
 

Hopefully it's not a case of them upgrading people they think wont even affect the networks performance just so they have 'bragging rights' over other ISP's. If thats true from BenMcr then UBR's could be hitting their limits all over the country....

Re: Virgin Media Boosts Millions of Broadband Connections
 

Ok thank you - but what does STM stand for ?? Just want to add to my meagre knowlege.

Re: Virgin Media Boosts Millions of Broadband Connections
 

may I ask, seeing as the current 10mb users are paying quite alot of more money than the 2mb users, and suddenly 2mb get upgraded for free and they still pay the old price, will the current 10mb users see a reduction in their service charges?

if not, then I dont think it is fair.

Re: Virgin Media Boosts Millions of Broadband Connections
 

Subscriber traffic management

http://www.virgin.net/helpme/broadba...s_traffic.html

http://allyours.virginmedia.com/html...t/traffic.html

---------- Post added at 14:52 ---------- Previous post was at 14:51 ----------

Noone knows 100% whats happening, chances are the STM limits will be different.

Re: Virgin Media Boosts Millions of Broadband Connections
 

No chance about it - they WILL be different

Re: Virgin Media Boosts Millions of Broadband Connections
 

:)

Re: Virgin Media Boosts Millions of Broadband Connections
 

Fair enough, i didn't know for sure so didn't want to make people think it was a full gone conclusion. ;)

Re: Virgin Media Boosts Millions of Broadband Connections
 

great news.

Re: Virgin Media Boosts Millions of Broadband Connections
 

They aren't getting rid of the 2mb tier.

Customers will be able to stay on it or new customers can be put on 2meg. It is to be a budget 'no frills' service and will be labeled 'S'.

So we will have S-M(10 meg)-L-XL-XXL

Re: Virgin Media Boosts Millions of Broadband Connections
 

Not according to the press release which says:

Re: Virgin Media Boosts Millions of Broadband Connections
 

Yes because they will only advertise L/XL/XXL. Size S will be only avalaible if you ask for it. But it won't be worth going for

Re: Virgin Media Boosts Millions of Broadband Connections
 

The new 10 mb will probably have 500 mb stm`s or something, then it goes down to 2mb :D

Honestly though, virgin need to step up and tell us whats going on with the old 10mb subscribers? They need to work out the new stm system for the two tiers before they upgrade, because it just wont be fair having two people on 10mb paying a diff price.

Re: Virgin Media Boosts Millions of Broadband Connections
 

Thats what they said they will do as this isnt going to happen till May then I wouldnt worry they will announce the STM limits

Re: Virgin Media Boosts Millions of Broadband Connections
 

well, i think this is great news!

over the years i have been upgraded from 0.5Mb to 1Mb to 2Mb and now 10Mb

all for free

i am one happy puppy

Re: Virgin Media Boosts Millions of Broadband Connections
 

I agree brilliant news.

It's a 'free' upgrade but necessary in order to keep ahead of the market and the 'free' offerings from SKY and carephonewarehouse.

Re: Virgin Media Boosts Millions of Broadband Connections
 

It's great if you were paying for the 2MB account and get upgraded to 10Mb, but not for those who are paying for 10Mb and not getting much more for their money.

Re: Virgin Media Boosts Millions of Broadband Connections
 

you are still getting exactly what you paid for, and no less.

you will also have better terms, and traffic management etc

Re: Virgin Media Boosts Millions of Broadband Connections
 

am I right in thinging some people are paying £18 a month for 2mb and will soon get upgraded to 10mb and there are others paying £20 a month for the 10meg product and wont be getting anything more for their extra couple of pounds except better traffic management terms?

Re: Virgin Media Boosts Millions of Broadband Connections
 

Unsurprisingly is how pricing works. You pay more for more.

BB L customers also get PC Guard total which BB M customers don't get

Also there may be some differences to 'My Stuff' the replacement for Broadband Extras.

P.S before anyone starts downgrading, I would wait until they detail the new STM for BB M

Re: Virgin Media Boosts Millions of Broadband Connections
 

Pretty poor return on the extra amount though - PC Guard which isn't that reliable, and extras. Why not do away with those and just make them chargeable as extras across the board then?

Re: Virgin Media Boosts Millions of Broadband Connections
 

i am actually paying £35+ as i have tv, phone, V+ etc, so they are just sweetening my deal a bit, and giving a bit more for my money.

i have missed out on many of the new deals for new customers

its nice for loyal customers (10 years) to get the occasional upgrade

Re: Virgin Media Boosts Millions of Broadband Connections
 

I'm paying £25 for my 10Mb was told only £20 if you take phone line which I don't want. I think that is expensive especially with STM caps. That would take it up to £31 with phone line. If I want to upgrade to 20Mb will cost me £37. I think that is very expensive when BE do 24Mb for £17.50 with a much faster upload and only 3 month contract. How can VM justify a extra £20 for less. Rip Off. Shame my BT line to far from exchange for full BE service so I will just have to put up with Virgin media and get shafted by there monopoly and wierd pricing structure.

Re: Virgin Media Boosts Millions of Broadband Connections
 

BB L with a phone is £25 - so £14 for BB L

BB XL is £31 with phone - so £20 for BB XL

With Be you need a BT line, so the true cost would be £28.50 - somewhere in between the two

BTW how can you say 'BE do a faster connection for less' when you could be paying Be £17.50 for a 10Mbit connection or less because of the distance??! Surely that is more money for less?

Re: Virgin Media Boosts Millions of Broadband Connections
 

This is how Telewest has dealt with the standard prices of internet packages, however since it bacame Virgin Media, it slowed down and we havent seen any changes until now, I have been expecting this though.

Someday we will be getting 100MB for £18 per month, I might have died of old age by then lol :D

Re: Virgin Media Boosts Millions of Broadband Connections
 

Good news for 2Mb customers. Will have to wait and see what the difference is between my existing 10Mb and the 2Mb upgrades.

Re: Virgin Media Boosts Millions of Broadband Connections
 

hee hee, this is fun fun fun :)

Always always changing in the world of virgin media!

Dont you love it.. one day this, one day that! Oh and we usually dont get told.. infact.. Has anyone EVER EVER had an Email from VM telling them about upgrades or news?

Im still a jolly happy customer.

Re: Virgin Media Boosts Millions of Broadband Connections
 

so all 2mbit users are put to 10mbit now? excellent :D will be nice to have 10 until 50mbit is available in cambridge

Re: Virgin Media Boosts Millions of Broadband Connections
 

That's nonsense saying it is only £14 if you have the phone line. I'd still be paying £25 if I did have the phone. The phone is off no intrinsic value to me what so ever with VOIP and good mobile packages. So I would still be paying £25 for my broadband with a worthless unwanted not to be used telephone line that would be a waste of time even activating it. You just can't pretend the BB is cheaper by offering something which is of no value.

Re: Virgin Media Boosts Millions of Broadband Connections
 

All they are doing is offering a service basically for free, it's up to the user if they take this out or not. If you don't want the service then you pay extra as you only have one service. Just like if i took TV with my broadband and phone line, i would get a bigger discount because i would have three services, and so on.

Re: Virgin Media Boosts Millions of Broadband Connections
 

Yet you say BE brodaband is £17.50
when it is only price on top of a 'worthless unwanted' BT phone line!

So to be fair comparison you either have to say BB L is £14 (cheaper than BE) OR you have to include the BT line rental as part as the total cost of getting BE, which makes it £28.50 (more expensive than BB L either with or without a phonenline)

You can't have it both ways!

Re: Virgin Media Boosts Millions of Broadband Connections
 

The ides of BE is appealing with VM's over the top STM and better upload on BE but there is one major drawback for me and likely many other. It is all ADSL and as such I would never get the headline speeds advertised.

Now if I lived next door to the exchange that would be a different matter but for the rest of use we have the choice of VM at the speed advertised but cut to a quarter if downloading large amounts. or ADSL that offers full speed all the time but what that speed is, is anyone's guess.

Personally I think VM have made a tactically sound move. They have intentionally placed their bottom BB package above that of basic ADSL. This gives the impression that VM will offer the best. In reality there are many factors but given that a vast number of users only use the internet for general brosing, e-mail and a bit of downloading they aren't likely to notice the difference between supplier A and B.

For me their is only one choice and that's VM. I would rather have the headline speeds when browsing and put up with the odd slowdown when downloading larger amounts that have a headline speed I never get:)

Re: Virgin Media Boosts Millions of Broadband Connections
 

exactly right BrettieX go with VM that you know you will hit full dl speed.. with adsl they cant do full 16mbit let alone 24 or 50

Re: Virgin Media Boosts Millions of Broadband Connections
 

Sorry

Is it just me who thinks this way.
If I sign a "contract" or buy something I must be happy with the price I pay.

A week later the cost comes down - I don`t cry its not fair I want a refund, my contract torn up . Or I am not going to buy from you again. I can just see all the queues at ASDA for refunds because the price came down or its two for one. Prices change all the time. live with it guys. You win some you lose some

Re: Virgin Media Boosts Millions of Broadband Connections
 

yeah if you're in the 12 month contract then you have no reason to moan but if like most customers you're outside of it and other people are getting better terms for a different price or whatever then you have every right to renegotiate or walk.

Re: Virgin Media Boosts Millions of Broadband Connections
 

I have the phone line and the tv and still pay £18.00 aswell- am I being overcharged??

Re: Virgin Media Boosts Millions of Broadband Connections
 

Remember whatever price people pay its after discounts.

BB M will still usually show as £18
BB L will still usually show as £25
BB XL will still usually show as £37

Re: Virgin Media Boosts Millions of Broadband Connections
 

I would be careful generalising. I had 21Mbit down 2.5Mbit up ADSL so to say that ADSL can't do 16Mbit isn't true.

I would also be careful regarding full speed on VM, this is my XL service at the moment:

Date 26/02/09 19:31:11
Speed Down 5551.36 Kbps ( 5.4 Mbps )
Speed Up 657.37 Kbps ( 0.6 Mbps )

http://www.thinkbroadband.com/speedt...913965150.html

Re: Virgin Media Boosts Millions of Broadband Connections
 

Well who wants PC Guard anyway?There is much better software around.

Re: Virgin Media Boosts Millions of Broadband Connections
 

no your right, but for me that was the case, my adsl couldent even dl at 10mit withotu dropping like a yoyo and virgin media i was getting full 20mbit anytime of day or night using it

Re: Virgin Media Boosts Millions of Broadband Connections
 

what's the upload speed on the VM 10meg product or products?

Re: Virgin Media Boosts Millions of Broadband Connections
 

512kbps :(

Re: Virgin Media Boosts Millions of Broadband Connections
 

If you want to avoid getting stressed out:

Ignore what other people pay; other people don't matter! They're only useful if you can use them as a bargaining chip to negotiate a discount.

Ask yourself: Am I happy with what I get for what I pay? If not, can I get it better somewhere else?

I pay £25pm for L BB. So someone may get the same thing cheaper? Good for them. I'm happy that what I get is worth to ME what I pay for it. So why would I want to get upset about it?

Re: Virgin Media Boosts Millions of Broadband Connections
 

Are they doing this automatically or is it a "ring up, ask for the upgrade" thing?

Re: Virgin Media Boosts Millions of Broadband Connections
 

i think it's great that vm have gone to a 10mb standard
i think it's great that vm recognize that a larger bandwidth is needed in today's world
what i don't think is great is that when anyone dares to use the bandwidth that they say we need for video streaming,faster downloads and online games they are capped
i like vm and have few problems but i totaly disagree with upgrading to a 10mb standard when they havn't got the system in place to cope with it.I also disagree with the the 50mb untill they can get the 10mb and 20mb sorted to a standard that they don't need to cap heavy users

Re: Virgin Media Boosts Millions of Broadband Connections
 

cookie 365 is right!

always comparing yourself to others only leads to misery!

just get what YOU are happy with.

someone will always have a bigger car, more money, bigger house, faster broadband

BUT, do YOU need all that crap??

Re: Virgin Media Boosts Millions of Broadband Connections
 

There is only one comparison for value and that is you.

If you are receiving a service and are happy with the service in terms of performance and price then that is al that matters.

There will always be someone who has a better deal - but that goes for everything, however standard prices do help but with companies offering deals to attract new customers it only goes further to widening the gap between new and existing users.

Re: Virgin Media Boosts Millions of Broadband Connections
 

In my opinion this free upgrade is very good. I know many of us hate STM (including me) and I know that when we are upgraded to 10Mbit we will still be throttled.. but the thing is, the lowest speed we would get throttled to is probably 2.5Mbit/s. That is still faster our full connection speed that we have now! :)

Basically, for heavy downloaders, just think of it as slightly better speed than you have now without STM ;)

Re: Virgin Media Boosts Millions of Broadband Connections
 

internetguy, you are assuming that the stm levels will be the same for upgraded customers, though if they're not I don't see the point in upgrading anyone. For the general browsing, emailing etc that the 2Mb user is only expected to do then 2Mb IS ample. I'm one of those 2Mb customers and, have to admit, I conform to this expectation. If VM's intention is to drive the "Connected Home" ideal then they must expect we will all start using our newly available bandwidth and get frustrated when we're STM'd. I believe, however, that this is no more than a marketing gimmick. I hope it won't come back to bite them in the backside but suspect like many recent upgrades it will.

Re: Virgin Media Boosts Millions of Broadband Connections
 

With all due respect I doubt it.10MB will be the new 2MB.Everyone wanting speed will have moved on up already leaving us who browse and email with the odd download here and there, to be happy as Larry...:)

Re: Virgin Media Boosts Millions of Broadband Connections
 

i agree Maggy J.

2 Mb is ok for us light users, but we have 2 laptops in our house and so having 10Mb available will make browsing etc snappier for everyone in the house. Also if its a solid 10Mb, it easily betters most connections around the UK on "up to 8Mb" who actually are getting 3 or 4 Mb. Its a smart move and secures my business.

Good job VM!!