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-   -   Virgin Media is to cut about 2,200 jobs by 2012. (https://www.cableforum.uk/board/showthread.php?t=33641302)

Media Boy UK 11-11-2008 14:51

Virgin Media is to cut about 2,200 jobs by 2012.
 
Virgin Media is to cut about 2,200 jobs by 2012 as part of a cost-cutting drive.

The company, which employs about 14,600 staff, said that it intends to make most of the cuts between the fourth quarter next year and the end of 2010.

Virgin Media said that the cuts form part of an operational restructure "aimed at driving further improvements in operational performance and ensuring it offers the best possible products, services and value for money to its customers".

The company said that the restructure follows an "intensive period of review" that began earlier this year.

"These changes are critical to ensuring Virgin Media is positioned to compete effectively and deliver on our customers' changing expectations," said the Virgin Media chief executive, Neil Berkett.

"Over the coming weeks and months, we will be developing more detailed proposals for their implementation. We recognise that this brings with it significant uncertainty for our people and the communities where they work. Throughout the process, we will be communicating as early and openly as we can."

Virgin Media said decisions on what departments and locations will be affected are still to be finalised.

http://www.guardian.co.uk/media/2008...media-job-cuts

Info from Media Guardian.

pachelbel 11-11-2008 14:56

Re: Virgin Media is to cut about 2,200 jobs by 2012.
 
Quote:

Originally Posted by Media Boy (Post 34673116)
Virgin Media is to cut about 2,200 jobs by 2012 as part of a cost-cutting drive.

More details soon ...

Info from Media Guardian.

Just been confirmed by BBC News on air.

Not goods news again for Virgin Staff!!!!!

Russ 11-11-2008 15:05

Re: Virgin Media is to cut about 2,200 jobs by 2012.
 
I've just emailed one of our Vm contacts for a statement on this - however the official word might come up on other outlets before they get back to me.

I'll put the statement up here when it arrives though.

AndyCambs 11-11-2008 15:08

Re: Virgin Media is to cut about 2,200 jobs by 2012.
 
Sign of the times I am afraid - everyone is looking to cut costs at the moment..

Russ 11-11-2008 15:23

Re: Virgin Media is to cut about 2,200 jobs by 2012.
 
I've just received the official word - this will be made a news article soon:

Quote:

Virgin Media today announced that it is undertaking a restructuring of its operations aimed at driving further improvements in its operational performance and ensuring it offers the best possible products, service and value for money to its customers.

Virgin Media expects these changes to significantly improve the efficiency of the business and reduce its workforce by approximately 2200 by 2012. Subject to internal consultation, the company anticipates the majority of these changes are likely to be implemented between the fourth quarter of 2009 and the end of 2010.

The restructuring builds on the merger of ntl and Telewest and the subsequent acquisition of Virgin Mobile in 2006. It is a result of an intensive period of review which started in early 2008 to understand what is needed to create a fully-integrated, customer-focused organisation that is capable of competing effectively for the long-term.

The implications of the proposals for specific departments or locations are still to be finalised, however the company will be talking with employee representatives about its proposed new operating model. As the detailed impact of these changes become clear, Virgin Media will continue to collectively consult with its people and, wherever possible, look to mitigate the need for redundancy and offer alternative roles to those affected.

Neil Berkett, CEO of Virgin Media, said "These changes are critical to ensuring Virgin Media is positioned to compete effectively and deliver on our customers' changing expectations. Over the coming weeks and months, we will be developing more detailed proposals for their implementation. We recognise that this brings with it significant uncertainty for our people and the communities where they work. Throughout the process, we will be communicating as early and openly as we can."

injuneer 11-11-2008 15:32

Re: Virgin Media is to cut about 2,200 jobs by 2012.
 
Seems to be a continuous theme in VM, as it was in all previous incarnations!

smeagoly1 11-11-2008 15:35

Re: Virgin Media is to cut about 2,200 jobs by 2012.
 
Just read it on the BBC, sad news indeed, a sign of the times. My partners firm are in the same boat, a very uncertain future for all. Not just VM that have to make large job cuts and say it's "aimed at driving further improvements in its operational performance and ensuring it offers the best possible products" her firm used the same lines and are cutting 8,000 plus.

I can understand firms in the current financial climate cutting workforce, just to stay in business and weather the storm.

BBKing 11-11-2008 16:36

Re: Virgin Media is to cut about 2,200 jobs by 2012.
 
On the slight upside, it's not immediately before Christmas (actually in 2009-2010) and it's less as a percentage of the workforce than the last round post-merger.

That's the *slight* upside. Not done a great deal for morale or motivation, obviously, but we've all been through it before, some of us a number of times.

higgsfield 11-11-2008 16:37

Re: Virgin Media is to cut about 2,200 jobs by 2012.
 
This is bad news for everybody. :(

The staff who will eventually lose their jobs, of course.
All the staff who, in the meantime go through a period of uncertainty*.
The families of all of those.
All those who depend on the custom of those affected.

And lastly us, as customers:-
The VM staff will be demoralised and unhappy. The service we get before the cuts will suffer.
The staff will be depleted after the changes, which can only affect the service as well.

A sign of the times. More unemployment. Recession looms large in the economy. Very sad.

(*my employer has also recently cut 10% of the workforce - I know how this feels).

Sirius 11-11-2008 16:57

Re: Virgin Media is to cut about 2,200 jobs by 2012.
 
Sad day and news for those that work for VM.

Bet this is because they intend to outsource as much as they can.

gadge 11-11-2008 16:59

Re: Virgin Media is to cut about 2,200 jobs by 2012.
 
I suppose they have to pay for the sky basics somehow.:D

Nedkelly 11-11-2008 17:04

Re: Virgin Media is to cut about 2,200 jobs by 2012.
 
Does anyone know where the cuts are going to be ? .Its the same every year :mad:job cuts well what a great morale booster for the staff:td:

Arthurgray50@blu 11-11-2008 17:13

Vm axing 2000 staff next year
 
I have just seen on text with Sky News, that VM, is to axe 2.000 staff next year to restructure the company.

What is going to happen now, At the present time, l read on this forum about the poor quality of service, that is provided so far by VM, so if they are going to axe more staff, surely, the service will get worse, you cannor run a major company such as VM, with less and less staff, they should be taking on staff, not getting rid of them, or this a case of more and more service coming from Delhi, India where it is cheaper, as if you call CS now, it is 90% certain it will be India that answers the call.:)

BBKing 11-11-2008 17:28

Re: Virgin Media is to cut about 2,200 jobs by 2012.
 
Quote:

Bet this is because they intend to outsource as much as they can.
Outsourcing much more costs money, after all the easy squashy stuff is mostly already out there - big, expensive IT systems aren't going to be easy to fund, surely.

Nedkelly 11-11-2008 17:35

Re: Virgin Media is to cut about 2,200 jobs by 2012.
 
Just look at the amount of money we waste on projects and computer systems that dont work or work for a while .The pda system which a good part of the work force still have not got .When we were told our department was 4millon over budget we asked for a breakdown to see where the money had gone still no answer on this yet.A lot of people will be saying get on with it we want to know NOW NOT LATER.

Digital Fanatic 11-11-2008 17:35

Re: Virgin Media is to cut about 2,200 jobs by 2012.
 
:( This is not good news

Pierre 11-11-2008 18:02

Re: Virgin Media is to cut about 2,200 jobs by 2012.
 
As a Virgin emloyee of over 13 years, I don't mean to be blase about it but I've been there, done that, bought the t-shirt, gone for the weekend in Paris.

Speak to most old-timers and a you'll just get apathy and a shrug of the shoulders - here we go again.

New re-org, new managers (meet the new boss, same as the old boss) centralise, regionalise, re-invent the wheel for the 7th time....... pah :rolleyes:

Russ 11-11-2008 18:14

Re: Virgin Media is to cut about 2,200 jobs by 2012.
 
I'm sure that's very comforting to those who are due to lose their jobs.

Pierre 11-11-2008 18:39

Re: Virgin Media is to cut about 2,200 jobs by 2012.
 
Quote:

Originally Posted by Russ B (Post 34673269)
I'm sure that's very comforting to those who are due to lose their jobs.

Firstly, those who are about to lose their jobs don't know who they are yet.

Secondly, I may well be one of those who are.

Thirdly, the post wasn't meant to be of any comfort, I'm just pointing it out that it's happened many times before and will happen many times again and when your jobs been threatened as many times as they do here you tend not to care as much. No point worrying until it actually happens.

Fourthly, christ you wind me up sometimes...

synner 11-11-2008 19:02

Re: Virgin Media is to cut about 2,200 jobs by 2012.
 
Hello,

Just wondering why this isn't on the news page yet ?

Russ 11-11-2008 19:16

Re: Virgin Media is to cut about 2,200 jobs by 2012.
 
Quote:

Originally Posted by ANTOINE (Post 34673279)
Firstly, those who are about to lose their jobs don't know who they are yet.

I didn't say they did.

Quote:

Originally Posted by ANTOINE (Post 34673279)
Secondly, I may well be one of those who are.

Thirdly, the post wasn't meant to be of any comfort, I'm just pointing it out that it's happened many times before and will happen many times again and when your jobs been threatened as many times as they do here you tend not to care as much. No point worrying until it actually happens.

No need to get wound up. Just because you don't care doesn't mean others won't.

Quote:

Originally Posted by ANTOINE (Post 34673279)
Fourthly, christ you wind me up sometimes...

The feeling is entirely mutual however I don't hold it against you.

Quote:

Originally Posted by synner
Just wondering why this isn't on the news page yet ?

It's being worked on as we speak.

Pierre 11-11-2008 19:25

Re: Virgin Media is to cut about 2,200 jobs by 2012.
 
Quote:

Originally Posted by Russ B (Post 34673299)
No need to get wound up. Just because you don't care doesn't mean others won't.

I wasn't getting wound up until someone, who's really unqualified to speak about how people in VM may or may not feel.

Decided to post a comment which IMO was posted purely with the intention of winding me up with a snyde remark. Whereas, I am wholly qualified to speak about how people (not all, but most that I talk to) feel when they receive news such as this.

Oh, and I do hold it against you.

DerekRothwell 11-11-2008 19:30

Re: Virgin Media is to cut about 2,200 jobs by 2012.
 
Why are job cuts always the UK based ones?

Russ 11-11-2008 19:31

Re: Virgin Media is to cut about 2,200 jobs by 2012.
 
Quote:

Originally Posted by ANTOINE (Post 34673310)
I wasn't getting wound up until someone, who's really unqualified to speak about how people in VM may or may not feel.

Decided to post a comment which IMO was posted purely with the intention of winding me up with a snyde remark. Whereas, I am wholly qualified to speak about how people (not all, but most that I talk to) feel when they receive news such as this.

Oh, and I do hold it against you.

Firstly, and with the greatest of respect, you're not really significant enough to me for me to care about winding you up. Secondly great, this news is water off a duck's back to you. I just think you ought to be a little more sensitive to those who aren't as thick skinned as yourself. I don't have to work in VM to see that. I've faced redundancy as well.

Thirdly it's well known you hold against me. But in the words of Catherine Tate, "Am I bovvered...".

Sirius 11-11-2008 19:33

Re: Virgin Media is to cut about 2,200 jobs by 2012.
 
Quote:

Originally Posted by ANTOINE (Post 34673310)
I wasn't getting wound up until someone, who's really unqualified to speak about how people in VM may or may not feel.

Decided to post a comment which IMO was posted purely with the intention of winding me up with a snyde remark. Whereas, I am wholly qualified to speak about how people (not all, but most that I talk to) feel when they receive news such as this.

Oh, and I do hold it against you.

:tu:

Chris 11-11-2008 19:53

Re: Virgin Media is to cut about 2,200 jobs by 2012.
 
And we will have no more arguing, flaming, rabble-rousing or cheering from the sidelines. My infraction finger is very itchy this evening. Those who are thinking about piling in, consider this your one and only warning.

Chris 11-11-2008 19:54

Re: Virgin Media is to cut about 2,200 jobs by 2012.
 
Quote:

Originally Posted by synner (Post 34673295)
Hello,

Just wondering why this isn't on the news page yet ?

Because I lost my password for the text editor. :blush:

It's up now.

http://www.cableforum.co.uk/article/...or-money-drive

moaningmags 11-11-2008 20:05

Re: Virgin Media is to cut about 2,200 jobs by 2012.
 
Quote:

Originally Posted by Chris (Post 34673326)
Because I lost my password for the text editor. :blush:

It's up now.

http://www.cableforum.co.uk/article/...or-money-drive

Tut tut Chris :p:

Arthurgray50@blu 11-11-2008 20:12

Re: Virgin Media is to cut about 2,200 jobs by 2012.
 
It would not surprise me, if VM axed ALL there UK staff, and moved abroad ie to India, and just outsourced all there engineers to UK contractors, and they is plenty of them isn't there, remember, the instals are normally carried out by Kelly's, who are NOT attached to the Cable network, and the sales is controlled by phone, when was the last time you had a saleman round. And then the whole network is covered. This is the way they would save money, which is a cruel way.

Chuck 11-11-2008 21:09

Re: Virgin Media is to cut about 2,200 jobs by 2012.
 
One thing to remember is that Virgin Media have huge debts they need to pay off, getting cash to borrow to pay back the debt will be really hard at the moment so I guess they have no choice.

I suppose it might mean the products stagnate for a while as they sweat what they have and try and save on development.

I have been through the redundancy thing and it isn't nice, but on the up side both my wife and I have better situations now, would never have left the old company without the push - try to stay positive even when it is hard!

higgsfield 11-11-2008 21:51

Re: Virgin Media is to cut about 2,200 jobs by 2012.
 
Quote:

Originally Posted by Chuck (Post 34673387)
One thing to remember is that Virgin Media have huge debts they need to pay off, getting cash to borrow to pay back the debt will be really hard at the moment so I guess they have no choice.

I suppose it might mean the products stagnate for a while as they sweat what they have and try and save on development.

It's not going to help them pay back debts if they start losing customers....

Chuck 11-11-2008 22:14

Re: Virgin Media is to cut about 2,200 jobs by 2012.
 
That is true so it is a tight rope they will need to balance on for a while. Already people moan about service, depends where the people will be going from? Are they going to keep the shops? Do they do much business?

fugazi 11-11-2008 23:06

Re: Virgin Media is to cut about 2,200 jobs by 2012.
 
Ha, Haaaaa!
You can't help but laugh - They give us The Big5, Roadshows & Revolution TakeAways, and then BANG.....we need to cost cut again, after waisting so much money on it6 and other Crap, they can't afford to keep you!!

Well thats the same old tricks ntl used to pull. - same company different name!

injuneer 12-11-2008 12:08

Re: Virgin Media is to cut about 2,200 jobs by 2012.
 
Quote:

Originally Posted by ANTOINE (Post 34673261)
As a Virgin emloyee of over 13 years, I don't mean to be blase about it but I've been there, done that, bought the t-shirt, gone for the weekend in Paris.

Speak to most old-timers and a you'll just get apathy and a shrug of the shoulders - here we go again.

New re-org, new managers (meet the new boss, same as the old boss) centralise, regionalise, re-invent the wheel for the 7th time....... pah :rolleyes:

You're not wrong there, I know many people in VM who feel the same. It just grinds you down in the end. Luckily I got out years ago during one of the many previous "culls".

Sirius 12-11-2008 13:22

Re: Virgin Media is to cut about 2,200 jobs by 2012.
 
I found this well below the belt

http://twitpic.com/lc7x

Chris 12-11-2008 13:49

Re: Virgin Media is to cut about 2,200 jobs by 2012.
 
Quote:

Originally Posted by Sirius (Post 34673844)
I found this well below the belt

http://twitpic.com/lc7x

Whose belt? It sounds to me like the cartoonist is giving VM a kicking for announcing massive redundancies right when people are starting their Christmas shopping - or for admitting that the redundancies will actually be happening, in the main, over the Christmas period next year.

handyman 12-11-2008 14:38

Re: Virgin Media is to cut about 2,200 jobs by 2012.
 
Quote:

Originally Posted by ANTOINE (Post 34673310)
I wasn't getting wound up until someone, who's really unqualified to speak about how people in VM may or may not feel.

Russ did work for ntl you know back in the day. Though I do think like me he left before some of the major 13 - 3 CS/TS restructuring and outsourcing took place.

Turkey Machine 12-11-2008 17:49

Re: Virgin Media is to cut about 2,200 jobs by 2012.
 
Quote:

Originally Posted by Sirius (Post 34673844)
I found this well below the belt

http://twitpic.com/lc7x

That's a goodun, but is probably intended as a big swipe at Virgin, rather than the way you took it.

Sirius 12-11-2008 18:00

Re: Virgin Media is to cut about 2,200 jobs by 2012.
 
Quote:

Originally Posted by Turkey Machine (Post 34674072)
That's a goodun, but is probably intended as a big swipe at Virgin, rather than the way you took it.

With hind sight your probably right

Gary L 12-11-2008 20:13

Re: Virgin Media is to cut about 2,200 jobs by 2012.
 
This is on the Virgin Media homepage!

[img]Download Failed (1)[/img]

piggy 12-11-2008 20:28

Re: Virgin Media is to cut about 2,200 jobs by 2012.
 
Quote:

Originally Posted by Gary L (Post 34674194)
This is on the Virgin Media homepage!

http://img409.imageshack.us/img409/1365/virgdj4.jpg

and why not its a caring company :dozey:

virgin_tech 12-11-2008 21:32

Re: Virgin Media is to cut about 2,200 jobs by 2012.
 
cutting jobs at the moment is the way things have to go, thats life...but to say its for improvments in the way vm work, well thats sad.

Digital Fanatic 12-11-2008 22:18

Re: Virgin Media is to cut about 2,200 jobs by 2012.
 
tough times for everyone over the next few years... :(

sollp 12-11-2008 22:53

Re: Virgin Media is to cut about 2,200 jobs by 2012.
 
Quote:

Originally Posted by ANTOINE (Post 34673261)
As a Virgin emloyee of over 13 years, I don't mean to be blase about it but I've been there, done that, bought the t-shirt, gone for the weekend in Paris.

Speak to most old-timers and a you'll just get apathy and a shrug of the shoulders - here we go again.

New re-org, new managers (meet the new boss, same as the old boss) centralise, regionalise, re-invent the wheel for the 7th time....... pah :rolleyes:

Right or wrong, i totally agree with his statement, thats how alot of people feel.

Escapee 15-11-2008 09:58

Re: Virgin Media is to cut about 2,200 jobs by 2012.
 
Quote:

Originally Posted by sollp (Post 34674315)
Right or wrong, i totally agree with his statement, thats how alot of people feel.

I left the place way back in 2001, at the time there was a huge reundancy programme the management called 'Planning for Growth'

I was placed on 90 days notice and 6 months later I was still not officially told if I had a job or not. I asked for redundancy and was told my job was ring fenced and there was no redundancy available, so within a month or so of deciding to leave I found a new job.

There was a period of around 5 years where some employees at CableTel/ntl/VM or whatever had been on 30 or 90 days at least once a year. These people do get thick skins because it becomes part of daily life, what it does however is produce a workforce who don't give a toss about their employer and this unfortunately is passed on to the customer.

As previous posters have said, every re-org is just the same as one they have tried before. I sold my shares at a nice profit not long before I got out, at a time when they were at $97 and senior management were boasting about how they would top $300. I laughed at how many fools believed this and said I was mad selling so soon, but I always maintained that ntl was riding on a crest of BS.

I don't think there has been much change in ntl/vm since I left, morale is probably worse and employers are treated worse. The rot has spread through the company like cancer, but unfortunately they seem to cut out the good cells instead of the bad ones.

sollp 15-11-2008 12:16

Re: Virgin Media is to cut about 2,200 jobs by 2012.
 
To be fair on this subject, i think VM still have alot of duplication throughout the company that needs to be resolved. Alot of reorganising needs to take place as over previous year alot of field staff have been made redundant, as well as offcie staff, but with all the mergers over the years more office based staff have been taken on than has field staff, so from my perspective this needs to be looked into, and looking at the slide show that came out on the internal intranet it looks to me as this is what is planned.

injuneer 15-11-2008 12:31

Re: Virgin Media is to cut about 2,200 jobs by 2012.
 
Quote:

Originally Posted by Escapee (Post 34676121)
I left the place way back in 2001, at the time there was a huge reundancy programme the management called 'Planning for Growth'

I was placed on 90 days notice and 6 months later I was still not officially told if I had a job or not. I asked for redundancy and was told my job was ring fenced and there was no redundancy available, so within a month or so of deciding to leave I found a new job.

There was a period of around 5 years where some employees at CableTel/ntl/VM or whatever had been on 30 or 90 days at least once a year. These people do get thick skins because it becomes part of daily life, what it does however is produce a workforce who don't give a toss about their employer and this unfortunately is passed on to the customer.

As previous posters have said, every re-org is just the same as one they have tried before. I sold my shares at a nice profit not long before I got out, at a time when they were at $97 and senior management were boasting about how they would top $300. I laughed at how many fools believed this and said I was mad selling so soon, but I always maintained that ntl was riding on a crest of BS.

I don't think there has been much change in ntl/vm since I left, morale is probably worse and employers are treated worse. The rot has spread through the company like cancer, but unfortunately they seem to cut out the good cells instead of the bad ones.

I totally agree, I've worked for Cabletel, CWC & Ntl & I also have friends still in BT & they say the same. (in fact BT seem to be going back to Victorian management principles!) There's no real incentive to be loyal to a company these days, however good you are at your job they'll still shaft you at the earliest opportunity. You just have to play them at their own game, get as much as you can while it lasts. Not an ideal basis for a rewarding career but it's the way a lot of business is these days.

Escapee 15-11-2008 13:10

Re: Virgin Media is to cut about 2,200 jobs by 2012.
 
Quote:

Originally Posted by injuneer (Post 34676184)
I totally agree, I've worked for Cabletel, CWC & Ntl & I also have friends still in BT & they say the same. (in fact BT seem to be going back to Victorian management principles!) There's no real incentive to be loyal to a company these days, however good you are at your job they'll still shaft you at the earliest opportunity. You just have to play them at their own game, get as much as you can while it lasts. Not an ideal basis for a rewarding career but it's the way a lot of business is these days.

I know that one of the laughable re-orgs focused on the Supervisors for network and service technicians. The company decided that there were too many Supervisors, and to resolve the situation they created more mangers posts for them to move into.

How can anyone say a company with that amount of stupidity can ever pull themselves out of the smelly stuff.

Since I left ntl there have been thousands of redundancies, If I listed the 10 most useless employees (In my opinion) probably half are still employed at VM. Like most large companies when it comes to who is going to get promoted or redundant it's all about politics and sucking up to those bosses who are flavour of the month.

We used to notice those kissing the bosses backsides when there was a re-org and promotion on offer.

sollp 15-11-2008 16:08

Re: Virgin Media is to cut about 2,200 jobs by 2012.
 
Quote:

Originally Posted by Escapee (Post 34676197)
I know that one of the laughable re-orgs focused on the Supervisors for network and service technicians. The company decided that there were too many Supervisors, and to resolve the situation they created more mangers posts for them to move into.

How can anyone say a company with that amount of stupidity can ever pull themselves out of the smelly stuff.

Since I left ntl there have been thousands of redundancies, If I listed the 10 most useless employees (In my opinion) probably half are still employed at VM. Like most large companies when it comes to who is going to get promoted or redundant it's all about politics and sucking up to those bosses who are flavour of the month.

We used to notice those kissing the bosses backsides when there was a re-org and promotion on offer.

Still have a similar situation, the headends recently made a supervisory, which that person from what i can see basically runs the team of headend Tech's. Now what does the manager actually do? Same as in access networks, Principal Engineer does most of managers admin work, Engineers sort themselves out with work, manager is where doing what?

piggy 16-11-2008 13:25

Re: Virgin Media is to cut about 2,200 jobs by 2012.
 
Quote:

Originally Posted by sollp (Post 34676313)
Still have a similar situation, the headends recently made a supervisory, which that person from what i can see basically runs the team of headend Tech's. Now what does the manager actually do? Same as in access networks, Principal Engineer does most of managers admin work, Engineers sort themselves out with work, manager is where doing what?

engineers sort themselves out? know that explains why not alot gets done then:D:D

sollp 16-11-2008 15:10

Re: Virgin Media is to cut about 2,200 jobs by 2012.
 
Quote:

Originally Posted by piggy (Post 34676809)
engineers sort themselves out? know that explains why not alot gets done then:D:D

Bitch

Hugh 16-11-2008 15:14

Re: Virgin Media is to cut about 2,200 jobs by 2012.
 
Quote:

Originally Posted by sollp (Post 34676861)
Bitch

Sauce for the goose, sauce for the gander....;)

injuneer 20-11-2008 10:28

Re: Virgin Media is to cut about 2,200 jobs by 2012.
 
Quote:

Originally Posted by sollp (Post 34676313)
Still have a similar situation, the headends recently made a supervisory, which that person from what i can see basically runs the team of headend Tech's. Now what does the manager actually do? Same as in access networks, Principal Engineer does most of managers admin work, Engineers sort themselves out with work, manager is where doing what?

After a couple of past re-orgs we were transferred to managers who didn't have a clue what our job role as voice switch engineers actually entailed, they had to ask us. We used to say don't worry about it, just keep paying us. ;) They obviously couldn't understand the job spec!

mediamaker 20-11-2008 15:52

Re: Virgin Media is to cut about 2,200 jobs by 2012.
 
"Maybe they are doing it to start employing sub contractors who are properly paid (Non Kelly) and call centres that know what they are doing

Chris 20-11-2008 16:04

Re: Virgin Media is to cut about 2,200 jobs by 2012.
 
Quote:

Originally Posted by mediamaker (Post 34679683)
Maybe they are doing it to start employing people that know what they are doing

You're going to get lynched ... :erm:

mediamaker 20-11-2008 17:00

Re: Virgin Media is to cut about 2,200 jobs by 2012.
 
Ok maybe I am but to be fair read my post it took speaking to 8 seperate people before they acknkowledged I'm a new customer with an install then engineers that didn't do anything I'm sure a lot of the guys on here do a great job otherwise why would u be on here. It's unfair Virgin don't know how to treat customers which in turn is effecting u guys outsourcing to companies that don't care and Indian call centres how speak for themselves .

Pierre 21-11-2008 15:03

Re: Virgin Media is to cut about 2,200 jobs by 2012.
 
Quote:

Originally Posted by mediamaker (Post 34679768)
Ok maybe I am but to be fair read my post it took speaking to 8 seperate people before they acknkowledged I'm a new customer with an install then engineers that didn't do anything I'm sure a lot of the guys on here do a great job otherwise why would u be on here. It's unfair Virgin don't know how to treat customers which in turn is effecting u guys outsourcing to companies that don't care and Indian call centres how speak for themselves .

Whilst not excusing that, I have had the same problem with BT customer servces.

I think one initiative is to reduce the volume of calls to call centres by isuing a suite of self help tools.

nastynas2009 27-11-2008 23:24

Re: More redundancies
 
gateshead redundancies!!!!!!!!!:(:(:(:(:(:(

utt 27-11-2008 23:31

Re: More redundancies
 
Since you've reopened a 5 year old thread... can you expand a bit?


Welcome by the way..

Maggy 27-11-2008 23:39

Re: More redundancies
 
Quote:

Originally Posted by utt (Post 34684753)
Since you've reopened a 5 year old thread... can you expand a bit?


Welcome by the way..


http://www.journallive.co.uk/north-e...1634-22355192/

http://www.northumberlandgazette.co....der.4741430.jp

Pierre 02-12-2008 13:04

Re: More redundancies
 
It's not "more redundancies" It's part of the program as announced a couple of weeks ago, and this thread should be added to the existing one.

MovedGoalPosts 02-12-2008 15:12

Re: Virgin Media is to cut about 2,200 jobs by 2012.
 
Posts moved ;)

jasoninertia 04-02-2009 17:21

Re: Virgin Media is to cut about 2,200 jobs by 2012.
 
I was made "redundant" in november , I was told that the official reason was that I do not fit in with the virgin media family , this was the day after I asked about redundancys in a meeting , I worked in dispatch, i was only there 5 weeks , there was no problems at all with my work , and I was hard working and helpful , very nasty company to work for ,they did not even give me a warning they just sacked me there and then.

Hugh 04-02-2009 17:35

Re: Virgin Media is to cut about 2,200 jobs by 2012.
 
Jason, people are not made redundant, posts are.

Were you in a probation period?

piggy 04-02-2009 18:14

Re: Virgin Media is to cut about 2,200 jobs by 2012.
 
Quote:

Originally Posted by foreverwar (Post 34727634)
Jason, people are not made redundant, posts are.

Were you in a probation period?

very true but that does sound so cold.

sollp 04-02-2009 19:42

Re: Virgin Media is to cut about 2,200 jobs by 2012.
 
Quote:

Originally Posted by jasoninertia (Post 34727619)
I was made "redundant" in november , I was told that the official reason was that I do not fit in with the virgin media family , this was the day after I asked about redundancys in a meeting , I worked in dispatch, i was only there 5 weeks , there was no problems at all with my work , and I was hard working and helpful , very nasty company to work for ,they did not even give me a warning they just sacked me there and then.

Well if your sacked for asking a question, then I and most people I work with, should have been sacked many times over!! How many mores threads you going to put this in?

WHISTLED 04-02-2009 21:49

Re: Virgin Media is to cut about 2,200 jobs by 2012.
 
Quote:

I was made "redundant" in november , I was told that the official reason was that I do not fit in with the virgin media family , this was the day after I asked about redundancys in a meeting , I worked in dispatch, i was only there 5 weeks , there was no problems at all with my work , and I was hard working and helpful , very nasty company to work for ,they did not even give me a warning they just sacked me there and then
Well I have done 10 years, 4 months.. Worked my way up through few departments from the bottom (CSA) to a Senior Manager, cant be that nasty hey.

I assume you were a temp as Despatch use agency staff in which case you were neither made redundant nor fired. Working hard is subjective isnt it, even someone who works hard can have a negative impact on a team/department, seen it many times.

Pierre 05-02-2009 07:43

Re: Virgin Media is to cut about 2,200 jobs by 2012.
 
If you were sacked after 5 weeks, then I would look at yourself and not Virgin Media.

higgsfield 05-02-2009 07:57

Re: Virgin Media is to cut about 2,200 jobs by 2012.
 
Quote:

Originally Posted by ANTOINE (Post 34728018)
If you were sacked after 5 weeks, then I would look at yourself and not Virgin Media.


Sacked? Or made redundant? There is a big difference.

Sadly, until you've been employed for one year, you have no employment rights and are not entitled to any severance pay. Consequently, if the company decides to make redundancies, new starters are the cheapest jobs to lose.

If you were sacked, that implies misconduct.

Before sacking someone (who's been employed for more than a year) the company has to have gone through a formal disciplinary procedure, otherwise it's unfair dismissal (and you'd be entitled to compensation).

Anyway, as you'd been there for 5 weeks, the distinction is moot!

Sorry to hear that. Good luck finding something else.

Arthurgray50@blu 05-02-2009 18:12

Re: Virgin Media is to cut about 2,200 jobs by 2012.
 
As l was made redundant, l can explain something too you, as l sought advice, concerning payments etc.

REDUNDANCY; If a company, closes down, BUT has other depots, they have to offer you work at the other depots, if there are no vacancy, then the redundancy happens.

DISMISSAL (SACK), If you have been at a company for less than TWO years, then they have to follow strict procedure, to carry that out, otherwise you can sue.

If you have been on probation, and ie the norm is three months, they can get rid of you at any time, if you make one mistake.

If you work for VM, for feel sorry for you, but l cannot understand, why they are getting rid of you, they should be taking on my staff, not get rid of you, or is it, they are ' stream lining ' your department.

Pierre 06-02-2009 10:19

Re: Virgin Media is to cut about 2,200 jobs by 2012.
 
The new organisational structure at his level has not yet been issued.

So the required headcount has not been decided even now, so I doubt he was made redundant.

He was either let go before the end of his probabtion period or he was a contractor.


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