|
Sky Remove Fair Use Policy From Max Broadband
It's been drawn to my attention that there is no longer a Fair Use Policy for Sky's up to 16Mbit Max Broadband service, which runs over ADSL2+ and is a tenner on top of a Sky TV package.
References to a Fair Use Policy in the Terms and Conditions for the Max product have been removed, making it a truly, totally unlimited service. Just a heads up for those who really like their Linux ISOs :angel: |
Re: Sky Remove Fair Use Policy From Max Broadband
According to Sky's Usage Policies Page
"If you subscribe to a Product that does not have a Usage Cap, our Fair Use Policy (“FUP”) will apply to you and anybody that you allow to use Sky Broadband. " http://www.sky.com/portal/site/skyco...ontentid=59710 |
Re: Sky Remove Fair Use Policy From Max Broadband
Removed from T+Cs:
http://packages.sky.com/terms/terms_...and.aspx#usage Notes on traffic management on Connect package added. T+Cs have been updated usage policy document hasn't I guess. |
Re: Sky Remove Fair Use Policy From Max Broadband
In todays broadband market, this move is going to earn them thousands of new customers. I wonder if VM are scratching their heads and perspiring heavily now :D
|
Re: Sky Remove Fair Use Policy From Max Broadband
Let us hope so...leave more space for those of us who stay...;)
|
Re: Sky Remove Fair Use Policy From Max Broadband
Quote:
|
Re: Sky Remove Fair Use Policy From Max Broadband
Quote:
|
Re: Sky Remove Fair Use Policy From Max Broadband
Quote:
And will swallow any mans money in return for a download. |
Re: Sky Remove Fair Use Policy From Max Broadband
If I were an ad-man at Sky now I'd be hoping that Virgin Media do run an ad campaign promoting their new 50mb service with world champion 100m runner Usain Bolt.
Think of the fun they could have, they could run a campaign along the lines of the hare and the tortoise, they could say sign up Paula Radcliff and then mock up a race between her and Bolt. At first Bolt leaves Paula behind, only to be caught up and over-taken in the long run, Sky could then come up with some pithy remark like, "At Sky you too can keep on going, or join Virgin and shoot your Bolt".:) |
Re: Sky Remove Fair Use Policy From Max Broadband
It's definately been removed, wether they go all out to make it part of their ad campaign I don't know but at this point in time Sky ADSL Max package has no FUP and it is intended to make that part of the selling point of it along with the £10 per month price tag.
|
Re: Sky Remove Fair Use Policy From Max Broadband
And it's a very nice price tag, but don't they charge like £70 for activation and if you don't have an active BT line it'll cost you £129 for BT to put one in :|
|
Re: Sky Remove Fair Use Policy From Max Broadband
What if the removal of the FUP means a hard cap coming in lol
|
Re: Sky Remove Fair Use Policy From Max Broadband
Well I won't be joining anyone because I hate BT more than I hate VM...and I'll never have them back as a phone provider.:erm:
|
Re: Sky Remove Fair Use Policy From Max Broadband
Quote:
---------- Post added at 10:49 ---------- Previous post was at 10:48 ---------- Quote:
|
Re: Sky Remove Fair Use Policy From Max Broadband
Isn't it best to be patient and wait a month or so before jumping into a 12 month contract with another ISP?.
|
Re: Sky Remove Fair Use Policy From Max Broadband
sky can afford to do so, first off when they got hold of easynet there was an aweful lot of spare capacity, from what I hear even with the customer count they got now there is still tons of spare capacity. A few areas have congested local VP's to the dslam but I believe it only to be a few.
The other difference is, sky are not bothered about making money on broadband, its simply a way for them to retain tv customers. They expect losses and are happy to subsidise it. Sort of like asda's new payg package, it is the most competitive on the market, if its making a profit it will be small but it attracts people to their stores. |
Re: Sky Remove Fair Use Policy From Max Broadband
As ths is Sky I think i'm going to wait and see what happens
|
Re: Sky Remove Fair Use Policy From Max Broadband
The main thing is they havent offical annouced this so I doubt they want a whole load of customers to know this
|
Re: Sky Remove Fair Use Policy From Max Broadband
Latest News box on
http://www.sky.com/portal/site/skycom/skyhelpcentre Quote:
|
Re: Sky Remove Fair Use Policy From Max Broadband
Sky have apparently now joined VM as a 'truly unlimited ISP' :rolleyes:
|
Re: Sky Remove Fair Use Policy From Max Broadband
No STM / shaping / throttling with Sky though ;)
[Well, unless you have "Connect", in which case blame BT] |
Re: Sky Remove Fair Use Policy From Max Broadband
Does anyone believe this [Sky's unlimited usage ] is **really** sustainable over the long term? I'm personally skepticle, but would be happy to be proven wrong.
|
Re: Sky Remove Fair Use Policy From Max Broadband
You only need to pay the 129 quid charge if the property has never had a bt line in ever, I had to get one as we moved to a new house 2 years back and there was nothing here, I thought if you did have to pay the 129 quid charge though that Sky would refund that money to you if you joined a certain package, not 100% sure but I thought it was on this forum somewhere.
|
Re: Sky Remove Fair Use Policy From Max Broadband
Quote:
|
Re: Sky Remove Fair Use Policy From Max Broadband
You CAN have unlimited, just so long as not too many users are complete plonkers with it. There is a difference between "I don't want a limit" and "I'm going to hammer it like hell all the time".
The other mitigating factor for Sky, is that you have to have at least a minimum subscription package, so what they lose on the broadband, is made up to a degree on the TV service, as unlike Virginmedia, you cannot just have Sky broadband. So it costs £27 per month, with 1 Sky mix and their top broadband (up to 16Mb, unlimited) - BT line required, and if the rental is still £10.50, that takes it to £37.50 Virgin XL Broadband with Phone line is £31 (ongoing price cheaper when taken with a phone line than without), but does not include Sky mix (even a single mix is more channels than TV:M, even if that does get thrown in - TV:M is essentially just freeview on cable) |
Re: Sky Remove Fair Use Policy From Max Broadband
Quote:
£39.99 a month with 2mb and all you could download, when I were with them. Alas, now Plusnet will just say 'It was an error when we advertised unlimited' Now Plusnet try to blind you with why you cannot have unlimited. On Sky MAX it is ;) and its cheaper than PN. - oh... and faster! |
Re: Sky Remove Fair Use Policy From Max Broadband
Quote:
|
Re: Sky Remove Fair Use Policy From Max Broadband
Quote:
|
Re: Sky Remove Fair Use Policy From Max Broadband
Quote:
|
Re: Sky Remove Fair Use Policy From Max Broadband
Quote:
You can't start advertising something as unlimited, then be surprised when people use it as such! |
Re: Sky Remove Fair Use Policy From Max Broadband
Quite agree.
http://allyours.virginmedia.com/html...nd/mother.html http://allyours.virginmedia.com/html...t/bb_deal.html http://allyours.virginmedia.com/html.../benefits.html etc No download limits† You get unlimited° downloads as a basic right, so you can load up on music, films...whatever you're into † Acceptable usage policy applies. ;) |
Re: Sky Remove Fair Use Policy From Max Broadband
Quote:
Nowadays, there are so many legal uses for downloading tonnes of content, that everybody wants to go unlimited. Don't get me wrong, people should get unlimited, if that's what is advertised. ---------- Post added at 15:06 ---------- Previous post was at 15:04 ---------- Sky have now confirmed this. We have removed the Fair Usage Policy (FUP) from our Sky Broadband Max product. Customers have told us that they want "unlimited" broadband to be exactly that, so we’ve acted on their feedback. We believe that we are now the only major broadband provider to offer truly "unlimited" broadband. What this means is that, if you’re a Sky Broadband Max customer, means you're free to download as much as you want, whenever you want. As well as transparency, we know that customers really care about getting consistent, reliable download speeds. One of the biggest gripes with some broadband providers is the capping of speeds during peak times, otherwise known as traffic shaping. We have a high-capacity network that is designed to carry huge amounts of traffic without congestion. So we’re also making a commitment to customers taking our Base, Mid or Max products that we will not slow down their connection speeds at peak times. http://www.theregister.co.uk/2008/09/17/sky_fair_use/ And we broke the original story here: http://www.skyuser.co.uk/forum/sky-n...unlimited.html And then promptly emailed The Register, TBB, and ISPreview to tell them. |
Re: Sky Remove Fair Use Policy From Max Broadband
Great job sky.Only last night i was downloading warhammer and after 3gb (total download 9.5gb) my connection dropped to 550k hope VM does something if not im off :)
|
Re: Sky Remove Fair Use Policy From Max Broadband
|
Re: Sky Remove Fair Use Policy From Max Broadband
da question is how long will it last ? sounds just like another stunt to me
|
Re: Sky Remove Fair Use Policy From Max Broadband
It could be but I can see its a move to try and over take Virgin the mother of call crappy stm'd broadband
|
Re: Sky Remove Fair Use Policy From Max Broadband
This looks like quite an attractive product now, I already have Sky TV but no BT phone line (it was chopped off at the wall by Nynex...) is there any chance I can get the BT line reinstalled FOC?
|
Re: Sky Remove Fair Use Policy From Max Broadband
I've read posts at SkyUser from people who actually had the BT line installation paid for / refunded by Sky.
e.g. http://www.skyuser.co.uk/forum/sky-s...n-charges.html Not sure if they still do it though. |
Re: Sky Remove Fair Use Policy From Max Broadband
Quote:
|
Re: Sky Remove Fair Use Policy From Max Broadband
monopoly is not having a better product
|
Re: Sky Remove Fair Use Policy From Max Broadband
Quote:
|
Re: Sky Remove Fair Use Policy From Max Broadband
Quote:
|
Re: Sky Remove Fair Use Policy From Max Broadband
Quote:
sky do not have the same costs and financial demands of other isps utilising adsl. They have their own LLU network which is massively cheaper than using BT's network (approx 10% of cost), bear in mind sky customers on sky connect (bt network) are 40 gig limited and shaped. they have no need to make a profit as the broadband is to keep people subscribed to lucrative tv contracts. the easynet network even before sky brought it was massive and is the 2nd biggest in the country, bigger than VM's. So sky have a bigger network with a 3rd of the customers, work that one out. This announcement technically changes very little, some people think a lot of heavy users are suddenly going to join sky. Those users are probably already there as its been well known for ages that sky have never enforced the FUP anyway so before the announcement people treated it as unlimited anyway. Fact is sky are a odd one out, they do actually have a proper capacity network to handle its demands, and it would be nice if other isps followed suit. Sky also want and expect people to use heavy bandwidth to download films etc. ---------- Post added at 23:25 ---------- Previous post was at 23:00 ---------- Quote:
One thing you can almost garuantuee from competition is reduced prices, but usually quality of service doesnt come. Which is why the past 2 or 3 years have been horrific with broadband cost cutting everywhere. |
Re: Sky Remove Fair Use Policy From Max Broadband
Quote:
|
Re: Sky Remove Fair Use Policy From Max Broadband
Quote:
Hence i am now here... |
Re: Sky Remove Fair Use Policy From Max Broadband
Quote:
Now all we need is UKO to swap over to annex a (which is happening sometime in the future, i believe) and then sky...Make VM look crap (like it is), let the good times roll :) |
Re: Sky Remove Fair Use Policy From Max Broadband
|
Re: Sky Remove Fair Use Policy From Max Broadband
Quote:
Actually the entire article is laughable. Quote:
Quote:
|
Re: Sky Remove Fair Use Policy From Max Broadband
"We operate an open and transparent traffic management policy designed to ensure that the majority of customers enjoy a high quality online experience and remain unaffected by a small minority of extremely heavy users," added the spokesperson.
I must be a extremely user with that 3 gig I downloaded LOL whatever VM |
Re: Sky Remove Fair Use Policy From Max Broadband
Quote:
Why can't they just admit that yes SKY are truly unlimited and we're not, and the introduction of all these restrictions we impose on our customers will now result in us losing thousands of our customers to SKY who has no limits what so ever. |
Re: Sky Remove Fair Use Policy From Max Broadband
and i dont think it will take to long to start loosing customers, especially once the flyers start rolling out in the tv mags and that. and with be testing the 40mb adsl things can only get better......:)
|
Re: Sky Remove Fair Use Policy From Max Broadband
Sings *Another ISP bites the dust* do do do *Another ISP bites the dust* man I could win xfactor
|
Re: Sky Remove Fair Use Policy From Max Broadband
Being a member of this forum can, i feel, give us an unrealistic view of how we think customers will react to this latest statement by a VM representative, and that's if the average customer even sees it.
I have several neighbours and friends who have never realised that STM exists let alone get upset about it. As long as they can do what they want they appear quite satisfied by the service they receive. When I speak to them they are all surprised that I consider there to be any problems with their VM BB. The odd one has commentated about the 'pauses' they experience when watching things but they have just dismissed the problem as being "the way the internet works". IMOP I doubt whether there will be any mass exodus as I believe that those customers on a TV/BB/Phone package will consider changing suppliers to be too much hassle when what they think are seeing and hearing appears to be just a war of words between competing suppliers. |
Re: Sky Remove Fair Use Policy From Max Broadband
i disagree. when you go for a loan you go for the lowest a.p.r, the same can only be said for everything else, its all about value fo money,when i joined vm there were no restrictions, which is why i signed up. now there is restrictions. if knowing they were going to cap your speed in the first place i would have looked around a little more.
i dont know what sky charge or anything but i guessing its somewhere in the same region we paying now,((and vm dont get sky one anymore)) saying that i do think vm still have one of the best bb services around. its just a pitty they cant see that, the bills slowly creep up but they still dont upgrade to keep inline with other isp's |
Re: Sky Remove Fair Use Policy From Max Broadband
I see some heavy downloaders leaving if they get a good speed so they can just hammer the connection like people that left VM for BE as the upload is higher
|
Re: Sky Remove Fair Use Policy From Max Broadband
I think Sky have upped the ante with the new regulations coming in. In theory they will be the only isp who can claim unlimited, as the definition of unlimited is without restriction or limits of any kind. Throttling is after all a form of limitation no matter how you look at it
|
Re: Sky Remove Fair Use Policy From Max Broadband
How can it be unlimited, if it has an upper limit on the speed? ;)
|
Re: Sky Remove Fair Use Policy From Max Broadband
This has been said many times before war its best to say they dont mointor your usage and you are able to download as much as you can depent on your speed and they will slow you down by using a cap or traffic management
|
Re: Sky Remove Fair Use Policy From Max Broadband
With the credit crunch we are in now people will think about saving money more than they did before. you have to look at the price you are paying for what you have at the moment and compare it to what is available at the moment.
a lot of people want to hammer their connections without being told they will be punished if they do. SKY will not be punishing this group of people. some people might even go for SKY's offer because of the way that SKY will market it. a lot of people might just want to leave Virgin for having STM and SKY doesn't have anything at all. |
Re: Sky Remove Fair Use Policy From Max Broadband
Here's hoping.......
|
Re: Sky Remove Fair Use Policy From Max Broadband
Quote:
|
Re: Sky Remove Fair Use Policy From Max Broadband
Quote:
|
Re: Sky Remove Fair Use Policy From Max Broadband
ok you wanna type that in english this time
|
Re: Sky Remove Fair Use Policy From Max Broadband
Quote:
|
Re: Sky Remove Fair Use Policy From Max Broadband
Quote:
|
Re: Sky Remove Fair Use Policy From Max Broadband
Quote:
|
Re: Sky Remove Fair Use Policy From Max Broadband
Quote:
Its been a long day and I have moaning customers is my ear may have been you gary lol :angel: |
Re: Sky Remove Fair Use Policy From Max Broadband
Quote:
Have you used Sky recently? It's great, it does cool stuff like not taking ages to change channels and has a fast and responsive EPG, you can actually surf the channels without spending about 3 weeks over it. Red button works and is fast doing it, how cool is that? Virgin's EPG is atrocious, Virgin's STB software is atrocious, you can see where Virgin have been multiplexing streams to cram as much as possible onto the network as picture quality on various channels is noticeably poorer, and I am looking forward to getting back to Sky. About the only thing I'll even consider missing from VM TV is VoD and even that was substandard with pixellation on various programmes and subtitles missing on BBCi. Anyway that's my opinion, along with my explanation why. Virgin's TV is a poor relation to Sky in every way apart from having VoD in my opinion. Nothing at all to do with cost or where the cricket, which is also available on VMTV, is broadcast. If people didn't pay the prices Sky wouldn't charge them, so while your friend might not be able to afford them, which is unfortunate, clearly on the whole the product does sell at those prices. EDIT: Incidentally Sky don't even decide what they charge Virgin Media, et al, for Sky Sports and Sky Movies, Ofcom do. Perhaps you should complain to them about the prices. |
Re: Sky Remove Fair Use Policy From Max Broadband
Quote:
Anyway why would my sister complain to VM?They are not available in Newcastle.:rolleyes: It's Sky for the cricket or it's no one. |
Re: Sky Remove Fair Use Policy From Max Broadband
No-one held a gun to the ECB's head and told them to sell to Sky, they chose to sell to them to make maximum profit.
Is it worth mentioning that the BBC didn't even bid for the TV rights? http://www.guardian.co.uk/media/2008...ortsrights.bbc Quote:
|
Re: Sky Remove Fair Use Policy From Max Broadband
Quote:
|
Re: Sky Remove Fair Use Policy From Max Broadband
Quite.
|
Re: Sky Remove Fair Use Policy From Max Broadband
Quote:
yeah I agree ukonline will have it in a matter of time, possibly followed by sky. ---------- Post added at 15:11 ---------- Previous post was at 15:07 ---------- Quote:
Quote:
---------- Post added at 15:16 ---------- Previous post was at 15:11 ---------- Quote:
unlimited up to 8meg for example means unlimited except for the speed. unlimited subject to FUP technically is the same but many isps have the FUP hidden and in small print, alongside undisclosed traffic shaping. Far more worse. The difference between them is on the former, you can have the line worked 24/7 with no consequence, the latter the isp on its end throttles you back and may send you a heavy use letter breaching a hidden FUP limit. |
Re: Sky Remove Fair Use Policy From Max Broadband
Quote:
Quote:
Must ask Dan how it's coming along ;) |
Re: Sky Remove Fair Use Policy From Max Broadband
Quote:
|
Re: Sky Remove Fair Use Policy From Max Broadband
The only problem I can see from this is if alot of users start hammering the connection and cause congestion but as Sky said there will be no congestion
|
Re: Sky Remove Fair Use Policy From Max Broadband
Quote:
Can hammer it 24/7, wouldnt matter. |
Re: Sky Remove Fair Use Policy From Max Broadband
Quote:
|
Re: Sky Remove Fair Use Policy From Max Broadband
Quote:
Anyway this is getting well away from the topic now..I would suggest starting a separate thread about these issues except we have already seen enough of them become extremely contentious in the past.;) |
Re: Sky Remove Fair Use Policy From Max Broadband
Topic, please. ;)
Feel free to start another thread about the ECB's comments over the weekend, though, I think they deserve an airing, and some scrutiny. :) |
Re: Sky Remove Fair Use Policy From Max Broadband
Quote:
|
Re: Sky Remove Fair Use Policy From Max Broadband
Quote:
The routers that Sky use in the core can route 92Tbit/s fully loaded, the transmission network is 80 wavelength DWDM so has a present capacity of 3.2Tbit/s per fibre, and each exchange can be backhauled with multiple 10Gbit/s ethernet if need be going into 40Gbit/slot routers which then go into the 92Tbit / chassis core routers. All of this apart from the fibre network is scaleable. If an exchange runs out of bandwidth add a new 10GbE backhaul and/or switch, add a new line card and/or router further down the chain, and the fibre network will be in big bundles so is likewise a non-issue. So if the money's there Sky can do pretty much whatever they want to. |
| All times are GMT +1. The time now is 09:12. |
Powered by vBulletin® Version 3.8.11
Copyright ©2000 - 2026, vBulletin Solutions Inc.
All Posts and Content are © Cable Forum