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-   -   Belkin settings, slow speeds. (https://www.cableforum.uk/board/showthread.php?t=33636396)

Ricksta7 22-07-2008 09:54

Belkin settings, slow speeds.
 
Hi everyone, I was wondering if anyone can help me, I have very slow speeds when connecting through my router Belkin F5D7231-4, not the normal slightly slow (expected from Wireless, but I am on 2meg and get about 200kbps...killer bits. When I plug the modem direct into the PC the speed is the full 2MB (Or almost) Please can someone advise me if there is any settings I can change?

Many Thanks.

P.S I have another for the Virgin side of things here.
http://www.cableforum.co.uk/board/12...ds-page-3.html

Note.. I have tried resetting router / modem, checked firmware and it is all upto date, changed every channel and tried a speed test on all of these, unplugged wirless things in the house, tried all things to do with the ethernet port itself TC/IP etc.

Any help would very much appreciated. :)

chris190 22-07-2008 22:15

Re: Belkin settings, slow speeds.
 
I have a belkin F5D7230-4 and I'm on a 4meg connection and i can get over 4 megs through my connection to my laptop sitting downstairs. I haven't updated the firmware on it. The performance I'm getting is straight out the box so maybe its the router. I found out today too that by unchecking the wan ping box increases speed a little and security too so I'm gonna check that out now. Sorry if this hasn't helped much but internet speeds vary at different times of the day too.

Ricksta7 23-07-2008 00:13

Re: Belkin settings, slow speeds.
 
Thanks for you're reply Chris190... I have tried speed tests all times of day, I had the WAN Pinging unchecked also and nothing, I agree, I am thinking it will be the router, Do you think if I got a new router from PC World or somewhere they would take it back if it has been opend :P

chris190 23-07-2008 17:01

Re: Belkin settings, slow speeds.
 
I think maybe if you can prove that the router is faulty, they may change it for you or maybe give you your money back. Tell them your suspicions and ask them for advice or maybe an exchange if your not satisfied. I have also found that different internet speed checkers produce different results.

http://www.top10-broadband.co.uk/speedtest/

This is the site i like to use

Ricksta7 23-07-2008 20:50

Re: Belkin settings, slow speeds.
 
Thanks again Chris, I have just went and got a new brand new Router installed it all fine and the exact same problem :( I have phoned Virgin again and they are posting me a new modem (do they do this? Or would a Tech come?) They told me it will be posted within 7 days??

Virgin MediaDownload: 0.27Mb
Virgin Media average: 4.83MbUpload: 0.07Mb
Virgin Media average: 0.42Mb
Upload: 0.07Mb
Virgin Media average: 0.42Mb

^^^^^^^^^^

There is the results I got, shocking isnt it... I have tried everything now, different PC's, Laptops (all with the same problem) PC was hard wired aswell, but through router.

I don't think anyone can fix this to be honest.. If no one on here can help then im stuffed haha! A change to O2 Broadband it is methinks.

dragon 23-07-2008 20:59

Re: Belkin settings, slow speeds.
 
What replacement router did you get?

Ricksta7 23-07-2008 21:08

Re: Belkin settings, slow speeds.
 
Hi Dragon I got Belkin again but differnt model... Belkin N someting or other.. I will get the number if you require this, but it was the same as my Bro in law's, and he has the same modem / package and everthing and when I done a speedtest on his computer, It was amazing compared to mine lol.

dragon 23-07-2008 21:12

Re: Belkin settings, slow speeds.
 
Quote:

Originally Posted by Ricksta7 (Post 34606730)
Hi Dragon I got Belkin again but differnt model... Belkin N someting or other.. I will get the number if you require this, but it was the same as my Bro in law's, and he has the same modem / package and everthing and when I done a speedtest on his computer, It was amazing compared to mine lol.

How odd then :confused:

Have you tried replacing the cable between the router and the modem?
I've seen a bad cable cause poor transfer rates

Ricksta7 23-07-2008 21:14

Re: Belkin settings, slow speeds.
 
to be honest.. this is possibley the only thing I have not tried... I will be back in 2 seconds and let you know the results :) Thanks again for trying.

dragon 23-07-2008 21:18

Re: Belkin settings, slow speeds.
 
Quote:

Originally Posted by Ricksta7 (Post 34606743)
to be honest.. this is possibley the only thing I have not tried... I will be back in 2 seconds and let you know the results :) Thanks again for trying.

Ok let us know how it goes, only reason I was thinking of it was because you say the router works fine elsewhere and a faulty cable would cause a number of errors/retransmits which of course would bring the speed down.

Ricksta7 23-07-2008 21:20

Re: Belkin settings, slow speeds.
 
Same deal Dragon :( Would I need to reset modem / router?

Heres a laugh for you

[img]Download Failed (1)[/img]

crazy eh?

dragon 23-07-2008 21:24

Re: Belkin settings, slow speeds.
 
Quote:

Originally Posted by Ricksta7 (Post 34606757)
Same deal Dragon :(

Heres a laugh for you

http://www.mybroadbandspeed.co.uk/results/01251949.png

crazy eh?

Well you have me stumped then :confused:
If you've tried a new router and you know that model works fine with VM then i can't really suggest why it's not working. :confused:

Ricksta7 23-07-2008 21:26

Re: Belkin settings, slow speeds.
 
I know, it has me and everyone I know stumped aswell lol. So annoying though. Thanks again though and if you have any mates on here who are really good aswell like you point them in my direction haha. :)

chris190 24-07-2008 00:43

Re: Belkin settings, slow speeds.
 
what modem you got? I got a motorola surfboard 5100. My connection is due to go up to 10Mb soon and apparently my modem is capable of delivering those speeds so it may be your modem. A tech guy may come check out the problems you're having or so I would have thought anyway

Ricksta7 24-07-2008 08:06

Re: Belkin settings, slow speeds.
 
I thought a Tech would come aswell? But I alaways seem to get through to Tech Support outside the UK lol, and they told me like I say, they are sending me one in the post within 7 days.

chris190 25-07-2008 10:07

Re: Belkin settings, slow speeds.
 
let us know how you get on when you get the new modem

hoggie 25-07-2008 23:57

Re: Belkin settings, slow speeds.
 
this my sound a bit stupid but its worth a go.
where do you have the modem and the router as position of the router can alter things.
i had my router and modem under my TV. bad idea, as the magnetic field around electrical goods and appliances does interfere with wifi routers and some modems.
i now have my router on the wall behind my curtains.the modem is tucked away under the sofa. but both are nowhere near any wires,TV's. and it works no more trouble with dropped connections or poor signal.
Just a thought,
Phil:D

dragon 26-07-2008 00:11

Re: Belkin settings, slow speeds.
 
Quote:

Originally Posted by hoggie (Post 34608633)
this my sound a bit stupid but its worth a go.
where do you have the modem and the router as position of the router can alter things.
i had my router and modem under my TV. bad idea, as the magnetic field around electrical goods and appliances does interfere with wifi routers and some modems.
i now have my router on the wall behind my curtains.the modem is tucked away under the sofa. but both are nowhere near any wires,TV's. and it works no more trouble with dropped connections or poor signal.
Just a thought,
Phil:D

If the OP is using a hard-wired connection (which by the comment about the modem direct into the PC i would assume they either do or have tried it) then It would have to be a fairly strong magnetic field to cause that much of an issue, to the point where id be worried that somethings seriously not right.

hoggie 26-07-2008 00:31

Re: Belkin settings, slow speeds.
 
well i had my modem on top or at the side of my PC and i was getting some strange problems even with a direct connection. until i was show just how much of a magnetic field there is around some pc's and TV's.

large coils of copper wire with a current running through it.
haven't i just described an electro magnet:D

dragon 26-07-2008 00:42

Re: Belkin settings, slow speeds.
 
Quote:

Originally Posted by hoggie (Post 34608646)
well i had my modem on top or at the side of my PC and i was getting some strange problems even with a direct connection. until i was show just how much of a magnetic field there is around some pc's and TV's.

large coils of copper wire with a current running through it.
haven't i just described an electro magnet:D

yes but I would be surprised if in this case that was the cause as I'd expect it to affect the direct connection also.

Bluetooth is quite a good one for killing wireless throughput though :p:

Ricksta7 27-07-2008 23:56

Re: Belkin settings, slow speeds.
 
My router and modem are both currently both about less than 1 meter apart and on top of the computers base unit.... BUT I mainly use the wireless laptop so the base unit is turned off? So am guessing this would not cause a problem?

My main suspision now is the modem as I mentioned it takes around 10 mins to do a power cycle!! Crazy. Also, I am wondering as mentioned, if the "tech support" guy on the phone was pullin my leg?? I just can't see them posting me a modem? Anyone else had a modem just posted out?

dragon 28-07-2008 00:28

Re: Belkin settings, slow speeds.
 
Quote:

Originally Posted by Ricksta7 (Post 34609709)
My router and modem are both currently both about less than 1 meter apart and on top of the computers base unit.... BUT I mainly use the wireless laptop so the base unit is turned off? So am guessing this would not cause a problem?

My main suspision now is the modem as I mentioned it takes around 10 mins to do a power cycle!! Crazy. Also, I am wondering as mentioned, if the "tech support" guy on the phone was pullin my leg?? I just can't see them posting me a modem? Anyone else had a modem just posted out?

I think they do it for New installations where there was previously cable in the property so he might have been serious

Ricksta7 28-07-2008 00:39

Re: Belkin settings, slow speeds.
 
Cheers Dragon, and I hope so lol. I don't know if this means anything either but If say, I download a file from IE, It will start off downloading at say 56KB's then after about 2 seconds drop to say 34KB's then drop again lower and lower?? useually give up downloading to be honest when it drops below about 3KB's lol which only takes about 1 min to do so :(
I know this most probably has nothing to do with the problem?? Just strange.

Ricksta7 28-07-2008 11:08

Re: Belkin settings, slow speeds.
 
Sorry to be a pain and double post! But I have just spoken to Virgin Customer Retentions just to see if there was an order on my account for the new modem and apparently it IS :D She advised me the date it was issued to all sounded good! If this does not work when the new modem arrives I will be truely stuck for what to do next lol. Fingers crossed it will work though!

hoggie 28-07-2008 17:06

Re: Belkin settings, slow speeds.
 
just a touch off topic ;)
unless you unplug a PC the power unit inside is still on and drawing a small amount of current.

sorry forgot to say. im an electrical engineer:D

dragon 28-07-2008 17:18

Re: Belkin settings, slow speeds.
 
Quote:

Originally Posted by hoggie (Post 34610011)
just a touch off topic ;)
unless you unplug a PC the power unit inside is still on and drawing a small amount of current.

sorry forgot to say. im an electrical engineer:D

Quite right, I'm lucky i didn't fry anything once because I forgot to turn it off at the mains before reconnecting a hard-drive.

hoggie 28-07-2008 17:55

Re: Belkin settings, slow speeds.
 
i answerd all my troubles with routers by having two one just for wired use and one Belkin connected to the first router just for wifi.
i haven't had a dropped connection for months.
haven't done any warm or cold boots on modem also for months.
i think you have to see what you need, what you are going to do. before you go out and pay sometimes for stuff half of which you are never going to use to it's full potential.
but when post like the OP are made some idea of
1 what router you have
2. what mb connection you have.
3. what wifi card is in the Laptop/PC
4. are you using xp pro/home/media centre/Vista, what one. +service pack.
all this helps when trying to sort out problems.

---------- Post added at 17:55 ---------- Previous post was at 17:50 ----------

Quote:

Originally Posted by dragon (Post 34610018)
Quite right, I'm lucky i didn't fry anything once because I forgot to turn it off at the mains before reconnecting a hard-drive.

ive given up on PC's. I upgrade cheap laptops.
like the ACER 5315 which comes with the stock celeron m 530. but for £40 on ebay you can drop a C2D Txxxx straight in after flashing the Bios:D

Ricksta7 28-07-2008 19:20

Re: Belkin settings, slow speeds.
 
Ok, thanks for all you're replies... I have just got the new modem in the post today but they can not activate it until Wednesday :shock: Apparently the ugrade tools used to send the signal to activate modems is down or something :( Also I will try unpluging everying later aswell apart from router / modem.... see if it helps. Cheers.

dragon 28-07-2008 19:31

Re: Belkin settings, slow speeds.
 
Sometimes it's better to have several boxes all doing 1 thing well than one box doing everything badly.

That and the Linux based 3rd party firmwares don't seem to work on most DSL routers.

DG834v4 Bridged to a Wrt160N.

Netgears Brilliant DSL modem with DD-WRT's routing power.

The only thing better (IMO) would be if my current router could run tomato, i prefered it but decided having the WRT54GL and my 2 WRT160N's was just overkill.

Ricksta7 28-07-2008 19:37

Re: Belkin settings, slow speeds.
 
I think I will try something similar if this new modem does not help... But I know the same (old Modem) and exact same router work well together as my Dad and Bro in law both have the same, exactly the same, and I set up my younger Brother in laws... runs sweet as a nut... I know mine used to run at the full 2Meg.

Ricksta7 29-07-2008 20:28

Re: Belkin settings, slow speeds.
 
Hello all :D New modem arrived today and all is looking good :D

I am not complaining at all, as I am really greatful. But the upload seems a little to be desired :P but good for me ;)

Thanks again to everyone who has tried to help me. Everyone seems really friendly.

Rick

hoggie 31-07-2008 02:01

Re: Belkin settings, slow speeds.
 
let us know how things go

all The Best
Phil:D

Ricksta7 31-07-2008 09:09

Re: Belkin settings, slow speeds.
 
Hi Phil.

All is looking good thank you, I have now upgraded free from the 2mb package to the 10mb and it is running better than ever, Speed tests indicate I am getting my full speeds now :D rather than 0.03 of a Meg lol. So in the end it was down to the modem being faulty.

hoggie 31-07-2008 19:41

Re: Belkin settings, slow speeds.
 
Quote:

Originally Posted by Ricksta7 (Post 34611713)
Hi Phil.

All is looking good thank you, I have now upgraded free from the 2mb package to the 10mb and it is running better than ever, Speed tests indicate I am getting my full speeds now :D rather than 0.03 of a Meg lol. So in the end it was down to the modem being faulty.

nice one :D

chris190 01-08-2008 00:01

Re: Belkin settings, slow speeds.
 
glad to hear you got it sorted mate.

Ricksta7 01-08-2008 19:36

Re: Belkin settings, slow speeds.
 
Thanks again :D

To show you all here is my new connection.

[img]Download Failed (1)[/img]


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