What Dongle
 

Hey guys just got hold of my new wireless from Vm but i was hoping they would supply the dongle but they havert :mad: so which is the best to get for my wireless?

By the way its the netgear wireless.

Re: What Dongle
 

For a PC or Laptop?

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Oh sorry a laptop.

Re: What Dongle
 

You have to buy it from Virgin for £20 as they both have custom firmware.
Customer Services 150 option 2

Its the same price for a PCMIA Card if your laptop is not already wireless.

Re: What Dongle
 

I was lucky to be included in the free wireless router trial for my PC and I did not get a USB adaptor.
Bought one off the internet and works fine. Seems only the router has custom firmware.

Re: What Dongle
 

What so i cant go to a computer shop and buy any dongle? i have to buy the one from Vm?

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Surely any wireless adaptor that is of the correct speed type i.e. "g" or above would work :confused:

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Is the laptop not wireless enabled?

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As far as i know no its not, This is the 1st time ive had a laptop ive always used pc's Lol

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Is there a switch on the side or front of the laptop?

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No there aint

Re: What Dongle
 

Yes Rob it should work and will work, however, if the VM wireless manger (pants) doesn't detect it VM support will wash their hands of helping with the setup.

If you know how to use windows wireless zero then go with a shop bought one, if not then buy one from VM and you'll be supported all the way.

@the end, check your device manager for wireless card.

Re: What Dongle
 

Just checked it and no sign of wireless or anything only thing found in the network area was ethernet adapter i think its called, If that helps?

Re: What Dongle
 

Check the user manual and read the wireless or internet section. It should mention how to turn it on.

Re: What Dongle
 

Ive just checked the manual but its the wrong one, i brought the laptop off ebay and the bloke must of stuck one of the other manuals his selling in with the laptop i have Lol

Re: What Dongle
 

Being friendly to the User,All of Virginmedia's Netgear kit has Virgin Specific firmware installed in them and if you do not use their Dongle or PCMIA Card if you required to go Wireless then you are unsupported by Virgin ( Its fine if your Laptop or PC is Wireless enabled we can support you )

Re: What Dongle
 

All i want is a dongle that i can use with my laptop, and i wont be always using my home wireless router ill be using others when i go to their house so wouldnt it be good to buy a dongle that works on other wireless routers? or perhaps a wireless card?

Btw is there anything in maplin that would work? as i have a maplin 5mins from my house :)

Edit: If not could some one post a link to this dongle on Vm website...

Re: What Dongle
 

What make and model is your laptop?

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Ei system 3088

Re: What Dongle
 

The E system laptop I have does now power on the built in wireless by default.

Try pressing

Fn + F10 when you are in windows to see if it turns the wireless on.

---------- Post added at 13:49 ---------- Previous post was at 13:46 ----------

Mind you looking on the manufacturor site it may well not have a wireless cafd installed :(

Still, worth a try I guess.

Re: What Dongle
 

No wireless installed according to this...

Re: What Dongle
 

yes you either want an 802.11G Pcmcia card (if your laptop has a slot)

Or an 802.11G wireless adaptor.

As others have said unless you really want to use the virgin supplied software (which you don't need) any one should work.

I think a few people said Maplins "White box" adaptors seem to work ok, and are around £15

Re: What Dongle
 

Hey i will try wireless keys and see what happens when i got my laptop back Lol, and i got hold of a dongle from maplin 19.99 and as far as i know its working fine it detects around 4 diffrent connections around my area even my own but has trouble connecting to my. Keeps saying you are trying to set up wireless with a router which is not with Vm but it is

Im new to this stuff so im still learning. :)

Re: What Dongle
 

I did warn you about Virgin firmware in post 16 above and the Virgin dongle is also £20 and works correctly with the router.

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The dongle works fine i found the problem out which was i was entering the wrong key name lol. and yes im on my laptop now, heres the dongle i got from maplin: http://www.maplin.co.uk/Module.aspx?...a=usb&doy=28m6.

great connection sitting next to the router says 100%, go upstairs says 80%, go into the garden just around 50%.

Re: What Dongle
 

I am actually glad it works because you would not have been able to ring up for support using a 3rd party dongle.

This is where the Virgin router falls down, people are not being told that they may need another Virgin supplied device to get online, and when they call up after buying a 3rd party device they are then told we cannot support your connection.

Re: What Dongle
 

theres always a catch with free routers lol but thanks tho :)

Re: What Dongle
 

Guess who has to tell the customer that your 3rd party device is unsupported, we do the guys and girls on the Technical Support Line.