V Boxes update
 

At 11am today Virgin reboot my V Box and the new appication version is as followed

13.130.1_ukcable

---------- Post added at 13:07 ---------- Previous post was at 12:59 ----------

Since 11am I have noted Subtitles on the following channels

Virgin own channels
UKTV
Paramount Comedy
Sci-fi
E4
More 4

---------- Post added at 13:10 ---------- Previous post was at 13:07 ----------

I have noted Subtitles on the following channels

Five US
Fiver
Film4
Discovery Channels
MTV Channels
Jetix
Cartoon Network

Re: V Boxes update
 

thanks i'l see if its the same on mine.

Re: V Boxes update
 

I got it on my V+ Box weeks ago

Re: V Boxes update
 

yep iv got the same software version as you & iv always had subtites on VM's channels & UKTV channels.

Re: V Boxes update
 

The update converts all channels that were using 888 (VBI) subtitles to digital subtitles.

It also allows you to hard reset the box by holding down the power button on the front (you don't have to turn it off at the plug anymore)

Re: V Boxes update
 

thanks for the info :o)

Re: V Boxes update
 

And you can cancel reminders the same way as you set them.

Re: V Boxes update
 

Is this an ex-telewest thing? I am still on 11.3.2_ukcable. I have subtitles on Virgin 1 though...

Re: V Boxes update
 

No it is a region thing. Both ex-ntl and ex-tw are being updated

Re: V Boxes update
 

im Ex-Telewest.

Re: V Boxes update
 

Mine updated when I switched the set top box on this evening;

Application version - 13.100.1_ukcable

Re: the subtitles - one thing I've just noticed is when you switch them on from the mini guide bar it prompts you with "Are you sure you want to turn subtitles on?".

Other things I've noticed;

- Reminders can now be unset via the OK button with the mini guide bar up (as mentioned in a post above)

- The programme information popup is much bigger (unless it's just my imagination?) giving more room to fit in long programme descriptions and names

- It seems to flick through the channels faster when using the left and right arrows

- All the menus just seem quicker (again, this might just be my imagination)

- iPlayer seems to load quicker

Re: V Boxes update
 

? why did you switch it off ? your meant to leave it on 24/7 uno ;)

Re: V Boxes update
 

If you have an ''PACE'' box you may need to restart you box to get the update.

Re: V Boxes update
 

Strange, I leave mine on 24/7 it never upgrades .So when I see upgrade here I switch off at least 48 hrs after the post here. The upgrade up to new seems to happen, But only if left off over night. Switch couple of minutes & switch back on do not seem to work.

PS Its a sammy

Re: V Boxes update
 

Not all areas have got the upgrade. It is being rolled out staged area by area

Re: V Boxes update
 

Mine says:

Application Version 11.3.2_ukcable

I have a V+ box would this make a difference?

Re: V Boxes update
 

mine always updates in the early hours of the morning. as i say your meant to leave it on 24/7 for updates.

Re: V Boxes update
 

Yes. This update is only for the standard V boxes. The V+ has already been updated with this software version

Re: V Boxes update
 

thats what i thought but i wasnt sure so i didnt say like.

Re: V Boxes update
 

V+ Application Version is 11.3.2_ukcable

V Box Application Version is 13.100.1_ukcable*

* = If you have an ''PACE'' box you will need to restart your box. 'SA' will reboot on it own.

Re: V Boxes update
 

my Samsung always updates itself.

Re: V Boxes update
 

I've turned the box off every night for the past 3-4 years and it's done no harm. :)

I'd rather not have the house go up in smoke. :D

Re: V Boxes update
 

No update here .. old Pace Di1000 ..

Application Version .. 11.1.8.2_ukcable

Edit .. something else just occured to me .. I also have an old Pace Di1010 which unfortunately has the old Telewest menu setup (the 3x3 blocky style of menu rather than the list style) .. if I left this plugged in overnight, would it update to the new Virgin software?

It would be real handy if it did, because the Di1000 is a bit of an old dog .. very slow and needs re-booting quite a lot! .. even though it has the newer style of menus ..

Can anyone confirm this would be OK or not?

Re: V Boxes update
 

If you haven't had the Virgin software update, you need the box swapped out.

All STBs should have the Virgin software on it. I thought the last ones that couldn't be updated were got rid of in Autumn last year!!!!

Phone faults and let them know. You will probably end up with a Samsung ;)

Re: V Boxes update
 

? why would your house go up in smoke ? if you were that worried about it you wouldnt plug it in at all :rolleyes:

Re: V Boxes update
 

Is there a timetable for the V box update, Im in Teeside and haven't got it yet. Tried restarting the sammy box but no joy

Re: V Boxes update
 

Not one that can be published. The reason is that dates may be changed depending on the reports they get back with progress so far.

If they suddenly get a load of boxes failing they will stop the update till they work it out

Re: V Boxes update
 

i think reason for gap between updates to V+ and normal V stb was some bug they needed to correct before the software was released so i hear

Re: V Boxes update
 

I re-booted my V Box last night and recieved the upgrade (Essex).

However should my box still show the ntl:home loading screen. Also it shows no channels listed in the Shop & Play or High Definition sections of the TV Guide.

I'm really glad that I can now get digital subtitles on the music channels! Well most of them, I haven't them on The Hits, The Box and Kiss and they seem to lag behind the song on Smash Hits and Magic.

Re: V Boxes update
 

Unfortunately that's built into the box and can't be changed.

That needs some tweaking to be done at the headend. Possibly it can't be done until everyone has got the new software.

Re: V Boxes update
 

thanks for the info :o)

Re: V Boxes update
 

Still 11.1.8.2_ukcable here on my humble PACE DiTV2000 ex-NTL Bromley platform (if the latter still applies).

---------- Post added at 08:15 ---------- Previous post was at 08:13 ----------

Woo-Hoo!!!

---------- Post added at 08:16 ---------- Previous post was at 08:15 ----------

Woo-Hoo!!!

Re: V Boxes update
 

Mine was still 11.1.8_ukcable (One a Samsung SMT-2100C) until a hard reboot (I pulled the power cable out for 30 seconds and put it back in, lo and behold the system told me it was being upgraded and now I have version 13.100.1_ukcable, will test the new features ASAP.

Thanks for the heads up guys.

Re: V Boxes update
 

The injustice of it. People in 'B' for Biggleswade getting the upgrade before people in 'A' for Aylesbury. I may as well be living in 'Z' for Zimbabwe!

Re: V Boxes update
 

Has Cambridge been done yet?

Re: V Boxes update
 

Sorry, you come under 'W' for Watford. ;)

Cambridge hasn't been done yet, either.

Re: V Boxes update
 

? why dont you have a look to see which software version your using ?

Re: V Boxes update
 

Well my Samsung is still on 11.1.8_ukcable, when I look in the techy stuff menu it just lists a load of TFTP put errors. Lots of them every day. Also for some odd reason my credit is £30.16p just seems like an odd number.

(177) Tftp Put fail: data write error
(177) Tftp Put fail: data write error
(177) Tftp Put fail: data write error
(176) Tftp Put fail: network not ready
(177) Tftp Put fail: data write error

Might try to force an update later

Oh and there's another one "IPPTV ERROR"

This is all from memory, so it might not be IPPTV, but it's along those lines.

Re: V Boxes update
 

got my update yesterday But had to reset both stb's [samsungs]to get it to download /upload ?
now seems ok & stable

Re: V Boxes update
 

That's all completely normal.

Don't force an update - you just risk breaking the box. If there is an update available in your area, a simple reboot will pick it up. If there is no update, forcing it won't help.

Re: V Boxes update
 

Update went through on Teesside when I did a hard reset due to BBCi not working.

Re: V Boxes update
 

I know I'm 'virtually' in Watford. I was going to say that in the original post but I was too embarassed :rolleyes: to admit it. Still have only the old 11.1.8.2_ukcable here though. I bet they have the new software in Aarhus (in the middle of Denmark - thank you Suggs and Madness) :mad:.

Re: V Boxes update
 

Woo-Hoo!!! Three hours later I tried another reboot and now I have the 13.100.1_ukcable software! I enjoyed watching the display on the STB front panel during the update. It's better than some of the programmes on TV :(. So far all I've noticed is that there is one less Settings / Technical Stuff screen (not sure what's missing) and the STB displays more status information on startup. Nice to see the LEDs being used for something other than the name PACE and the current channel number. How about the time of day?

I've tried the 'press and hold' of the power / standby button to do a cold boot. More "Woo-Hoo!!!". That's a major improvement. Rather foolishly, knowing that this was coming, I still went and purchased a remote control 3-pin power socket yesterday (£4.49 from Maplin) for that very purpose. Oh well. I may have another use for it and, anyway, it still allows me to reboot from the comfort of the sofa.

I have cancelled a reminder from both the TV Guide and the Mini Guide. Just press OK|Select on the programme to initiate the cancel reminder dialogue in the same way as the set reminder works. Also "Woo-Hoo!!!". Shame you can't get straight to the reminders screen from the Mini Guide by, say, pressing Yellow. It would also be nice if programmes that had a reminder set were flagged in the TV Guide and Mini Guide (an asterisk or similar would suffice).

The reminders area still needs a lot of work. The reminder appears to be associated with the time only, so if you set a reminder for Mythbusters at 15:00 on DMAX channel 197, you can cancel it by pressing OK|Select on Mythbusters at 15:00 on Discovery Science channel 219 (or any other programme at 15:00) and it does not set a reminder for the latter in its place. Still, it's a big improvement.

Elated of Aylesbury (virtual suburb of Watford)

Re: V Boxes update
 

Just rebooted my V Box and got the 13.130.1_ukcable update.

I'm in Gosport, Hampshire (Solent (Area 20)).

BTW, when does the V+ Boxes get a similar update (ie: subtitles on music channels, etc) ?

Re: V Boxes update
 

If you V+ Box has got the following numbers 11.3.2_ukcable it has been updated.

Re: V Boxes update
 

Yeah same here (apart from the BBCi bit ;))

Re: V Boxes update
 

Cool, my V+ Box has that version :)

Re: V Boxes update
 

just had that new version dloaded here Portsmouth (PO7) no more waiting for box to reboot with flashing red light now ya can just press and hold power button!

Re: V Boxes update
 

I'm sure it's been asked many times before but if the update is available via a forced update then that means that VM have made the update available on a server somewhere yes?

Are you saying that the steps the box goes through to do the forced update can break the box or that if it's not being updated via a normal reboot you shouldn't be force updating the box?

Surely forced update or not, if the software has been made available to the network, it's of good enough quality to be installed via whichever method?

Re: V Boxes update
 

i would of thought so from a logic point of view ;)

Re: V Boxes update
 

Unlike the Sky boxes there is no way to 'force' an update on a cable STB. It will update next time it is rebooted if the update is avaliable, or in some circumstances Virgin will make the boxes reboot to update

Re: V Boxes update
 

yes thats how mine updated.

Re: V Boxes update
 

I think you'll find there is on most of them <^> ;)

Re: V Boxes update
 

No, there isn't. You can reboot the box all you like. If the update isn't on the server then it won't update. As soon as Virgin put the update on the server, the boxes will update.

Pretty simple really ;)

Re: V Boxes update
 

Well I just rebooted my box and there was no update so I did a forced update <^> and it updated.

They must have put the update on the server at the very second I did the forced update ;)

Re: V Boxes update
 

your right Ben & thats how it worked for me ;)

---------- Post added at 17:40 ---------- Previous post was at 17:40 ----------

must of :p:

Re: V Boxes update
 

Horace said he did a forced update earlier and he's in my area. Must have already been on the server.

Re: V Boxes update
 

thats what i was on about :p:

Re: V Boxes update
 

It will have just downloaded the same software that you already had.

Yes.

Re: V Boxes update
 

It updated the box, I'm on 13.100.1_ukcable now.

Re: V Boxes update
 

Does anyone have a list of which areas have been done?

Re: V Boxes update
 

Not unless someone tracks it on here. Virgin do not release the information for reasons I have already said

Re: V Boxes update
 

Box upgraded on switch on yesterday ( First time as I recall with out me switching off the power) Any way , & Iam sorry to be slow - but whats changed.Clearly its nothing I use - but it would be nice to know.

Re: V Boxes update
 

Just checked again after re-boot .. nothing here yet in Medway area (old Telewest)

old Pace Di1000 ..
Application Version .. 11.1.8.2_ukcable

Re: V Boxes update
 

hardly anything visable tbh has changed, maybe the ability to set reminders via the mini guide or remove them too is an update [whooppi you say lol]

think it just fixes a few internal bugs but might be wrong?

Re: V Boxes update
 

Not unless you can sleep while your bedreoom is lit up like Blackpool Illuminations! Always switch mine off!

Re: V Boxes update
 

Still no upgrade on my old PACE box ... ME7 postcode ..

Re: V Boxes update
 

The Pace 1000s in ex-Telewest areas are not being sent this software because it was causing some of them to fail. If your service is working OK, don't worry about it. (If it's not working, report it to VM)

Re: V Boxes update
 

Thanks spiderplant!
To be honest I don't use the TV service that much .. quite happy with my Sony DVD/HD recorder with built-in freeview .. and it's not as if were bombarded with good un-missable viewing these days!

Re: V Boxes update
 

My Pace DiTV2000 STB was giving trouble yesterday. It locked up on Hallmark (190) with a frozen picture, no sound and wouldn't respond to the remote or front panel controls (even the LED didn't blink when a button was pressed) so a warm reboot wasn't possible. I powered off and on but it was coming up with the dreaded 'Err3' which I believe implies a memory fault and usually requires a replacement box.

I persevered however and, after a few attempts at rebooting, the box eventually displayed a screen saying "Do not switch off ... your software is being updated" (or similar). Lo and behold!, after a few minutes, all was well again. I did have a problem later that evening but the symptoms were different and something I had seen before and knew how to fix so it may be unrelated or it could be the signs of an ageing box.

The point being that it seemed to download the same version of the software as I already had. So, it appears that the box eventually recognised that the software had become corrupt and needed to be reloaded.

However, is there a way to force a reload in situations where the box is slow to diagnose the fault?

Hardware Type: DiTV2000
Hardware Version: P2.18
Software Version: 13.100.1_ukcable
Application Version: 3_6_11_P10N_P_P2000_R_
QOS: copper.cm

Re: V Boxes update
 

You don't need to force it. It checks the software every time you reboot, so you simply need to reboot. If the software is corrupt, it will download again. If it isn't, you've got nothing to worry about.

Whatever, you should ring VM to report the fault. Just tell them you are getting "Err3" on the front panel.

Re: V Boxes update
 

My hardware versions have gone up.

Application version is 23.50.1p33/20080801r0..seriously that was it says
that cant be right.:erm:
my Software version is 3.2.5.1
HW Version1.7

Has anyone else since the update about 2 or 3 days ago.:erm:

Re: V Boxes update
 

I was updated a couple of days ago and my application version is just showing as 23.50.1p33 with SW and HW versions showing the same as your box.

Maybe you are just special.:)

Re: V Boxes update
 

Everybody with a V+ has (apart from those that got it a couple of weeks ago). Ignore the application version, 3.2.5.1 is the important bit.

The HW version may vary depending on how old your box is.

Re: V Boxes update
 

Yep, I got the same Application version as you. Suppose it doesn't make much odds as long as it works :-)

Re: V Boxes update
 

Well, as soon as the most recent update happened I tried again to delete 'stuck' invalid series links (that would normally need a reformat to remove).
And it deleted fine, without corrupting any of the other lists (of recorded programs for instance).

Woo hoo !

Re: V Boxes update
 

Has anyone else noticed that VOD programmes no longer tell you how long they are showing for? Seems to have happened with the upgrade.

Re: V Boxes update
 

Its still there but now only shows up when the programme only has a few days or so left on the service.

Re: V Boxes update
 

It will show up if it is less than 14 days. The change is seperate to the V+ update

Re: V Boxes update
 

It's all just a happy coincidence lol! :D

Re: V Boxes update
 

If you reboot the V+ box and go into the technical stuff menu the application version is 23.50.1 and shortly afterwards the application version changes to 23.50.1p36
If you then play an on demand programme and go back into that menu the application version changes again to 23.50.1p36/20080801r0

Re: V Boxes update
 

I also notice I can now cancel reminders by pressing OK on the program in the EPG.
Ace !

Re: V Boxes update
 

Sorry to bump an old thread .. but it seems like Virgin have just decided to bump this old update my way ..

My V box (old Telewest style!) has just been updated to 13.013.1_ukcable

Thats just over a year after the first poster here reported the same .. how odd is that!

Re: V Boxes update
 

very odd indeed lol