Slow Slow Slow
 

Why has virgin gone so down hill since ntl let go of the raines..
I am so fed up with slow internet,not even peak times 963kb is a joke.

Re: Slow Slow Slow
 

Bit of a Rant thread methinks??

Well...what have you done to try and find the problem?

You do share your 20mb or whatever-speed you get with others in your area...if you aren't getting the speed you want, downgrade to a lower tier and save yourself some money!

Re: Slow Slow Slow
 

In the contract it does say "up-to". Trust me, their covered againts you complaing that your not getting 20MB. It's the reason why im on 2mb.

Your best off getting 8mb/10mb, as it's a realistic speed to reach.

Re: Slow Slow Slow
 

What have u done to try and resolve the problem

Have u optimizied ur broadband checkec connection without router connect are u sharing the connection when you are downloading also have you rang tsc.

I understand ur angry but have u done any of this

Re: Slow Slow Slow
 

darthlinux is right.

Have you tryed using TCPOptimizer?

Theres a link somewhere on my thread about Speeding up windows XP:

http://www.cableforum.co.uk/board/19...r-windows.html

Tells you how to use it too. Look at number 6 in the list.

Re: Slow Slow Slow
 

Done all of the above,even got slower package just made it even slower as you would expect. i think they do it when i download a large file.. i thought this only applied after 4 mmm me thinks not

Re: Slow Slow Slow
 

Yes throttling does apply between 4-9 but only really affects you if you hit the daily download limit. The higher speed (package) your on, the more download limit you have.

e.g. im on 2mb speed, and there is a 350MB limit.

Re: Slow Slow Slow
 

the above link is bad:(

Re: Slow Slow Slow
 

Yeah, the link worked when I first made the thread but for some reason broke.

Read on, someone re-posted a new link for it.

Re: Slow Slow Slow
 

I'm having the same problem mate :( paying 37 quid for XL BB and getting around half of it most times, what a joke. I think my only option is to downgrade to 10mb line as crazymaniac said..
Have a look at my thread if you like, you'll prolly find it all too familiar :(
~ Kitty x

Re: Slow Slow Slow
 

If/when they upgrade all the lines form coax to fibre to each house, you will very rarely see 20MB.

Re: Slow Slow Slow
 

Virgin sucks lol:(

---------- Post added at 16:21 ---------- Previous post was at 16:20 ----------

me not see link

Re: Slow Slow Slow
 

try pming a mod on here and see if they can help with ur prolem, heard some good feedback on them getting problems resolved

Re: Slow Slow Slow
 

They ARE useless.

Same for me mate, absolute crap service.

Today I am trying to list an item on ebay, Took me ages to step through the pages. Youtube videos stick 25% in.

Websites freeze and do nothing. But when stopped/refreshed quickly it sometimes goes through.

I'm on the verge of cancelling my contract. I have tried troubleshooting the problems, doesn't seem to be anything wrong this end, I just can't cope with it anymore, too bitchy for me now. :o:

BTW Im on 20mb XL, I would be happy with Sky 16MB, just over 1km from exchange, done the sam test and can get upto 8.8Mb/s.

Speed isn't important to me. Quality Is.

https://www.cableforum.co.uk/images/...2008/03/23.png

Re: Slow Slow Slow
 

Not strictly true. They do have various tarrifs for differing packages. It is not unreasonable to expect at least a level of service above the package below yours, otherwise there seems little point having the various packages.

Ofcourse, someone must go to court to make their case, and as yet I don't believe this has happened. We shall have to see what happens with the ASA/Ofcom review.

Quite, as I'm sure many will after their upgrade, seems pointless having 10meg when they can't deliver 4.

Re: Slow Slow Slow
 

I have 4Mb package, but rarely get much better than dial-up service... I called VM to complain a few weeks ago, was offered a discount on my bills for 6 months. I asked how they intended to upgrade to 10 Mb service when they couldnt give 1/100th of that at present? the reply was that that was the problem.. thier servers seemed to have a few bugs at the moment which the engineers were trying to fix... also they said they had a bad signal/noise prob affecting (former) Avon area.

Re: Slow Slow Slow
 

The annoying thing is from July 2001 up until last Christmas it was rock solid, I never had slow downs at all, not even on one single day. If it went down, it went down, none of this intermittent crap. However, since Christmas I've been plagued with slow and intermittent service pretty much every week and nothing has changed in my set up my end.

Re: Slow Slow Slow
 

I know I keep asking this, but what modem? If it's a 120, get it changed!

Re: Slow Slow Slow
 

Yes they are soooo bad

Sat, 22 Mar 2008 12:45:41 GMT

Test 1: 1024K took 418 ms = 2449.8 KB/sec, approx 20186 Kbps, 19.71 Mbps
Test 2: 1024K took 448 ms = 2285.7 KB/sec, approx 18834 Kbps, 18.39 Mbps
Test 3: 1024K took 487 ms = 2102.7 KB/sec, approx 17326 Kbps, 16.92 Mbps
Test 4: 2048K took 868 ms = 2359.4 KB/sec, approx 19441 Kbps, 18.99 Mbps

Overall Average Speed = approx 18947 Kbps, 18.5 Mbps


To repeat this test from the source server click here.

Must complain about the 2 meg i dont get :LOL:


but in the real world. Have people contacted Virgin about there slow speeds.

However in the real world posts like

Dont help anyone . Have you contacted VM, Have you tried to help yourself or are you expecting everyone to do that for you ?

Re: Slow Slow Slow
 

Yeah sucking big time

Sat, 22 Mar 2008 17:06:26 UTC

Test 1: 1024K took 438 ms = 2337.9 KB/sec, approx 19264 Kbps, 18.81 Mbps
Test 2: 1024K took 437 ms = 2343.2 KB/sec, approx 19308 Kbps, 18.86 Mbps
Test 3: 1024K took 469 ms = 2183.4 KB/sec, approx 17991 Kbps, 17.57 Mbps
Test 4: 2048K took 875 ms = 2340.6 KB/sec, approx 19287 Kbps, 18.83 Mbps

Overall Average Speed = approx 18963 Kbps, 18.52 Mbps

Thats the best I have ever seen mime go for around 2 months might test again in a mo lol

Re: Slow Slow Slow
 

Hey nice to see you got your BW back. I've still got mine so I wasn't responsible. :D

Re: Slow Slow Slow
 

I apolisge mick but its gone somewhere again

Re: Slow Slow Slow
 

Hi I`m on a v/m 8meg ADSL. live right next door to the exchange was just downloading a 25 meg file from rapidshare com at 20:46 hours speed was just over 7kbps as bad as the old dialup luckily got out of v/m just in time before contract began cant wait to get my new isp v/m are the worst isp I`ve ever known.

Re: Slow Slow Slow
 

I know I'm a nosy whatnot but exactly what is a BW, or is it a private joke?

Re: Slow Slow Slow
 

http://watervole.wordpress.com/2008/03/05/virgin-sucks/


Interesting read.

Re: Slow Slow Slow
 

No problem. BW = Band Width. Yes it was a joke although not private.

Just a bit of banter regarding my BB speeds increasing and at the same time as Darth was experiencing an equivalent slowdown.

Re: Slow Slow Slow
 

eyy, you guys are lucky, im on dial-up atm. 56k, 963k is luxury to me

Re: Slow Slow Slow
 

Thanks for the enlightenment.

Re: Slow Slow Slow
 

Works fine here, i get full speeds all the time, ive never had a problem no my 4meg, no slowness or anything been with em for a few years now, the only issue is STM, but im too be blamed there i shouldnt really download 4-9pm..im in Birmingham Area.

Re: Slow Slow Slow
 

It's a Samsung Set Top Box SMT-2100C. It's not the modem, as it works fine when it works

---------- Post added at 13:59 ---------- Previous post was at 12:53 ----------

Mon, 24 Mar 2008 13:52:10 GMT

Test 1: 1024K took 19696 ms = 52 KB/sec, approx 428 Kbps, 0.42 Mbps
Test 2: 1024K took 63845 ms = 16 KB/sec, approx 132 Kbps, 0.13 Mbps
Test 3: 1024K took 50323 ms = 20.3 KB/sec, approx 167 Kbps, 0.16 Mbps
Test 4: 2048K took 91558 ms = 22.4 KB/sec, approx 185 Kbps, 0.18 Mbps

Overall Average Speed = approx 228 Kbps, 0.22 Mbps

As you can see, great service today :(


To repeat this test from the source server click here.