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-   -   Really Bad Service tonight (https://www.cableforum.uk/board/showthread.php?t=33629973)

Welshchris 15-03-2008 22:45

Really Bad Service tonight
 
Im having really bad service tonight, downloads are as low as 100k and my browsing is also tediously slow

im in SA1 area of swansea.

lucevans 15-03-2008 23:06

Re: Really Bad Service tonight
 
Quote:

Originally Posted by Welshchris (Post 34507835)
Im having really bad service tonight, downloads are as low as 100k and my browsing is also tediously slow

im in SA1 area of swansea.

Speed's been crap here (Peterborough) all day - usually get 15-20Mbps, currently getting 1-2 Mbps on file downloads and speedtests (yes, I know, can't trust those...:rolleyes:)

KYid1 15-03-2008 23:33

Re: Really Bad Service tonight
 
Same problem in the south of the country near Salisbury

Halcyon 15-03-2008 23:41

Re: Really Bad Service tonight
 
Had a couple of problems here too. I blame this rubbish weather we are having tonight.

Tech_Boy 15-03-2008 23:43

Re: Really Bad Service tonight
 
all fine in SA10

AmAtoL 16-03-2008 00:22

Re: Really Bad Service tonight
 
Not fine in SK2, poor speed, and gaming is a nightmare.

Badders 16-03-2008 00:28

Re: Really Bad Service tonight
 
Make that SK6 also. It seems be OK for a few days and then goes crap again.

Do you think VM are taking a region at a time and giving them good speeds for a day or so and then switch to the next region? That way everyone thinks it must be something at their end. By the time everyone is ready to complain the speeds are reasonable again.

ceedee 16-03-2008 01:01

Re: Really Bad Service tonight
 
I think you may have hit on something there, Badders.

I've noticed something similar the weather: one day there's snow in Scotland, heavy rain in Newcastle, gales in the south west and it's sunny in London. And the next day, all the weather has just moved around the country in a seemingly-random pattern.

Next week it'll be sunny in Skelmersdale, windy in Washington, cloudy in Cardiff and Portsmouth will, erm, have an awful lot of rain...
:-)

Hope your speeds improve soon guys!

Welshchris 16-03-2008 01:45

Re: Really Bad Service tonight
 
how is the wind in the USA washington gonna affect UK ;)

ceedee 16-03-2008 02:16

Re: Really Bad Service tonight
 
Quote:

Originally Posted by Welshchris (Post 34507928)
how is the wind in the USA washington gonna affect UK ;)

:oops:

Oh you know, something about butterfly wings and severed hands clapping?
:erm:


:idea:
Washington, Tyne and Wear

frogstamper 16-03-2008 02:26

Re: Really Bad Service tonight
 
Quote:

Originally Posted by ceedee (Post 34507907)
I think you may have hit on something there, Badders.

I've noticed something similar the weather: one day there's snow in Scotland, heavy rain in Newcastle, gales in the south west and it's sunny in London. And the next day, all the weather has just moved around the country in a seemingly-random pattern.

Next week it'll be sunny in Skelmersdale, windy in Washington, cloudy in Cardiff and Portsmouth will, erm, have an awful lot of rain...
:-)

Hope your speeds improve soon guys!

Oh ceedee, you are cynical,;) VM wouldn't do that would they?:shocked:

boroboi 16-03-2008 02:40

Re: Really Bad Service tonight
 
Quote:

Originally Posted by ceedee (Post 34507938)
:oops:

Oh you know, something about butterfly wings and severed hands clapping?
:erm:


:idea:
Washington, Tyne and Wear

Pfff, i bet he thinks new york is also in the USA ;):p:

ceedee 16-03-2008 03:26

Re: Really Bad Service tonight
 
Quote:

Originally Posted by boroboi (Post 34507943)
Pfff, i bet he thinks new york is also in the USA ;):p:

Well there are Portsmouths in New Hampshire, Rhode Island (that's in New England, you see), Ohio and Virginia and there's even a Cardiff in Australia.
But as far as I can tell, there's only room for one Skelmersdale.
It's victims call it Skem!

:nutter:

lucevans 16-03-2008 09:38

Re: Really Bad Service tonight
 
...and back to normal again this morning....

https://www.cableforum.co.uk/images/...2008/03/25.png

:D

AmAtoL 16-03-2008 10:42

Re: Really Bad Service tonight
 
Why in the space of a minute would my speed fluctuate from 4 to 14 ?
I dare say if I try again I may get 19, but that isn't the point, the damn thing is so unreliable.

lucevans 16-03-2008 13:52

Re: Really Bad Service tonight
 
Quote:

Originally Posted by AmAtoL (Post 34508008)
Why in the space of a minute would my speed fluctuate from 4 to 14 ?
I dare say if I try again I may get 19, but that isn't the point, the damn thing is so unreliable.

My connection seems to vary hour-to-hour. I ran the above test 3 times this morning with virtually identical results. The VM network seems to be highly variable across both time and geographical location; that's unreliable, as you say.

ceedee 16-03-2008 14:16

Re: Really Bad Service tonight
 
Quote:

Originally Posted by AmAtoL (Post 34508008)
Why in the space of a minute would my speed fluctuate from 4 to 14 ?
I dare say if I try again I may get 19, but that isn't the point, the damn thing is so unreliable.

What kind of results do you get measuring your connection speeds using an accurate method?

m0rk 16-03-2008 15:26

Re: Really Bad Service tonight
 
it's like really bad GPRS for me today... it'll sit for 15 mins thinking about loading a page... then gradually open it.

I did some bandwidth tests on a few ubuntu CD's, with several mirrors & it sat doing nothing for 10 mins then gradually the speed picked up to a head 120kB/s

Welshchris 16-03-2008 15:54

Re: Really Bad Service tonight
 
im getting between 100k and 220k max this morning on a 4mb connection and the pages are slow opening.

slowcoach 16-03-2008 16:57

Re: Really Bad Service tonight
 
Oldham, 29k – 79k all day today so far, not bad for a VM 20Meg service. :rolleyes:
Just checked the calendar, 2008, that can’t be right can it?
Hey but WTF, just keep signing up new customers, let’s see just how much we can screw out of the system before meltdown ...... bonus anyone? :monkey:

kryogenik 16-03-2008 18:43

Re: Really Bad Service tonight
 
Oldham too.

Support in the Newsgroup say:

Quote:

There is currently a slow speed issue in your area, the internal ticket for
this is 668468. This is showing as open and under investigation to me....It hasn't hit the external outage page due to the number of affected
customers

slowcoach 16-03-2008 19:17

Re: Really Bad Service tonight
 
Thanks for the heads up kryogenik. Probably just needs a new wick. :dozey:

kryogenik 16-03-2008 19:41

Re: Really Bad Service tonight
 
No worries.
You have a PM by the way.

Swipe 16-03-2008 19:58

Re: Really Bad Service tonight
 
Absolutely appalling tonight. I'm even having problem streaming a 64kbps radio stream. It keeps buffering every few minutes, a real joke for an alleged 4Mbit service.

AmAtoL 16-03-2008 22:15

Re: Really Bad Service tonight
 
Quote:

Originally Posted by ceedee (Post 34508122)
What kind of results do you get measuring your connection speeds using an accurate method?

Well to be honest I don't rate my connection by sheer speed alone, the quality is far more important, and that is what I don't seem to be getting.
I don't need to be on 20 meg, but the missus works for VM and we get it at a cost reduction so I stick with it. I even thought it would help with having 3 PC's connected at any one time doing a spot of gaming, but it hasn't.
I've been online gaming before Nynex, C&W, NTL and now VM were even in this country, and I reckon this is the worst its been in all that time. Rarely do I get a night when I can honestly say the connection is right, let alone good.

Pea-Pod 16-03-2008 23:54

Re: Really Bad Service tonight
 
Yes, really slow browsing speeds here in Oldham. A simple page of text seems to be loading line by line lol - throw any graphics in and it's back to the nightmare days of dial-up. Weekends are becoming a bit of a drag on the internet lately. I've had cable since Nynex, Cable & Wireless, NTL and now Virgin - never been tempted to sway to sky..... until now.

kryogenik 17-03-2008 00:05

Re: Really Bad Service tonight
 
I'm actually back up to scratch again here. Speed tests are fine, pages loading OK.
Files at http://fuller.zen.co.uk/test/ coming down at the correct speed.
That said, I have changed my IP address twice tonight and rebooted all kit about a dozen times.
Finally got everything working again.
I know I'll have spoken too soon!
Makes me wonder how the poor folk who haven't a clue how to resolve things go on.
Especially when Bombay tell you a crock of smelly stuff.

Welshchris 17-03-2008 04:25

Re: Really Bad Service tonight
 
Quote:

Originally Posted by kryogenik (Post 34508423)
I'm actually back up to scratch again here. Speed tests are fine, pages loading OK.
Files at http://fuller.zen.co.uk/test/ coming down at the correct speed.
That said, I have changed my IP address twice tonight and rebooted all kit about a dozen times.
Finally got everything working again.
I know I'll have spoken too soon!
Makes me wonder how the poor folk who haven't a clue how to resolve things go on.
Especially when Bombay tell you a crock of smelly stuff.

ur lucky i still have probs

boroboi 17-03-2008 04:56

Re: Really Bad Service tonight
 
Quote:

Originally Posted by ceedee (Post 34507950)
Well there are Portsmouths in New Hampshire, Rhode Island (that's in New England, you see), Ohio and Virginia and there's even a Cardiff in Australia.
But as far as I can tell, there's only room for one Skelmersdale.
It's victims call it Skem!

:nutter:

Aye, ive heard of Skem! Unfortunately :p:

Theres also a Newcastle in Australia ;)

m0rk 17-03-2008 09:09

Re: Really Bad Service tonight
 
Quote:

Originally Posted by m0rk (Post 34508169)
it's like really bad GPRS for me today... it'll sit for 15 mins thinking about loading a page... then gradually open it.

I did some bandwidth tests on a few ubuntu CD's, with several mirrors & it sat doing nothing for 10 mins then gradually the speed picked up to a head 120kB/s

w00t - it's the network's fault

obviously initially they told me it was my wireless router, then my firewall, then y AV

But after they actually did some tests they decided that it's the box outside & an engineer will call.

only took 50 mins :mad:

never mind..

welshbhoy 17-03-2008 23:59

Re: Really Bad Service tonight
 
The past two days for me have been a nightmare. I've rebooted everything several times with no change at all. Getting really really fed up, Newport Gwent with 20mb running,

https://www.cableforum.co.uk/images/...2008/03/24.png

I'd ring NTL but they'll blame my PC/Router anything but admit there's a problem their end.


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