Ordering A New Modem
 

I'm going to order a new modem on virginmedia.com but i've given up looking for the link. Does anyone know where it is?

Re: Ordering A New Modem
 

Not sure why you need a ne one, but you may find an adsl one in the VM onlien shop.
VM online shop can be found here :-
http://accessories.virginmedia.com/w...e/Default.aspx

Or e-mail tech support if your modem isn't upto the BB speeds you need, and they should order you a new one. I had to and even though it was a two week wait for a reply, it came 24 hours after I recieved their e-mail.


Hope this helps.

Re: Ordering A New Modem
 

VirginMedia do NOT sell Cable/ADSL modems. Period.

If your Cable/ADSL modem, has 'broke' contact Customer Services! :rolleyes:

---------- Post added at 15:41 ---------- Previous post was at 15:41 ----------

Just to add, modems are not available from the VM webstore.;)

Re: Ordering A New Modem
 

Ambit 200's are not up to scratch so i'm going to get the latest one.

Thanks smeagoly1.

Re: Ordering A New Modem
 

They are up to scratch according to: http://www.virginmedia.com/customers...atus/ambit.php

Re: Ordering A New Modem
 

Don't trust that page.

Anyway there used to be a page you could fill out on virginmedia.com to get a Virgin 255 modem but i can't find it anymore.

Re: Ordering A New Modem
 

Why not? It was put up after further testing was carried out on the Ambit modems which identified issues with the 100's and 120's at 20Mbps but not the 200's. Other users on here seem to be fine with the 200 at 20Mbps.

Re: Ordering A New Modem
 

My 200 refused to work at 20, only 16.

Virgin changed it for a 255.

Still I guess they could well have sorted out the problem by now.

Re: Ordering A New Modem
 

The same with my 200, no faster than 16Mb.

Re: Ordering A New Modem
 

Funny that I just found an ADSL Modem on their online SHOP site :))

http://accessories.virginmedia.com/webstore/search.aspx
:)

or like i stated in my post you can contact tech support like i did :) either e-mail or telephone.

Re: Ordering A New Modem
 

Those modems are for use via the telephone socket only.

Re: Ordering A New Modem
 

they all looked like routers, to me ???????

Re: Ordering A New Modem
 

They are, but if you type modem in the search box ADSL modems pop up

Re: Ordering A New Modem
 

I don't see any ADSL modems :/

Care to post the link ;)

Re: Ordering A New Modem
 

so it does, thanks :tu:

Re: Ordering A New Modem
 

Re: Ordering A New Modem
 

try modem, not modems ???

Re: Ordering A New Modem
 

NETGEAR - 108MBPS WIRELESS ADSL MODEM FIREWALL ROUTER (it's an ADSL router)

Maybe it supports ADSL. However it does NOT provide connectivity between VirginMedia and your home -- that's called an ADSL Modem which VirginMedia would provide (free of charge, to all subscribing customers) :)

Re: Ordering A New Modem
 

It WILL provide a connection, it is an ADSL modem which also acts as a router, whether VM will provide a suitable modem for a phone line connection for free makes no difference to whether other kit will work on ADSL.
:)

Re: Ordering A New Modem
 

NETGEAR - ADSL MODEM (WIRED)
The DM111P ADSL2+ Ethernet Modem supports a full range of ADSL standards, including ADSL2+

Well that's what it comescup with for me when I type MODEM :) £29.99 and 300 in stock :)

Re: Ordering A New Modem
 

I wouldn't be so sure. It's not the ADSL modem VM would provide, so It's not saf e to call it an ADSL Modem! ;)

Re: Ordering A New Modem
 

On ADSL, you can use any ADSL modem... Virgin supply one but you can use another with the right settings.

On CABLE - you must use the modem that Virgin supply, and you cannot use any replacement one, nor do Virgin sell them.

Re: Ordering A New Modem
 

if it look like toot, smells like toot & tastes like toot it is always best you don't step in it, whether it is safe or not, it will be an ADSL modem if it says it is ;) :D

thanks :tu:

Re: Ordering A New Modem
 

can u post the link? i cant seem to find it :(