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-   -   Please Help (https://www.cableforum.uk/board/showthread.php?t=33618272)

nabalamma 22-07-2007 15:50
Please Help
 
I want VM by the end of this week.I have heard about the setanta XL deal and i want the XLpack.


But i don't need the phone, i want broadband and XL package but i do not see that stated on the site. I only see broadband and large package.


How do i get XL package with broadband?



Thanks!!!!!!

---------- Post added at 16:50 ---------- Previous post was at 16:37 ----------

Anyone?

ncfc1902 22-07-2007 15:57
Re: Please Help
 
http://allyours.virginmedia.com/webs...ct.do?id=11025
Here you can order TV L and BB M for £25 a month, once installed you can call VM and upgrade to TV Xl, which I belive is an extra £9 a month.

nabalamma 22-07-2007 16:12
Re: Please Help
 
Thanks,has anyone else tried this.

Alsois there no way i can get XL pack and broadband straight away.how do u upgrade??


Thanks a bunch, great site!

icestar2 22-07-2007 16:21
Re: Please Help
 
Once you have it installed and phone up then it should be instant upgrade. All they do is push a button I think lol.

When I phoned up to upgrade my Internet last year it was done withing 10 minutes.

Mick Fisher 22-07-2007 16:30
Re: Please Help
 
I have XL TV.

I am charged for a phone line I neither have nor want and which VM on many occasions have wriggled out of installing by hanging up on me.

VM adamantly refuse to remove the charge for the mythical phone line.

Once they have you locked into a 12 month contract don't say you weren't warned.

nabalamma 22-07-2007 16:30
Re: Please Help
 
that easy no need for card or anything, automatic upgrade,sounds great.


Anyone else with upgrade to XL prices?

busboy125 22-07-2007 17:49
Re: Please Help
 
Quote:
Originally Posted by nabalamma (Post 34356937)
Thanks,has anyone else tried this.

Alsois there no way i can get XL pack and broadband straight away.how do u upgrade??


Thanks a bunch, great site!
You can order seperatley but it is quite expensive to do it this way. Take the 2 for £20 bundle then ring them to upgrade you. Or ring them before to let them know that is what you want. See what they say. This way it should be up and running on the day

ncfc1902 22-07-2007 17:59
Re: Please Help
 
Quote:
Originally Posted by busboy125 (Post 34357009)
Take the 2 for £20 bundle
It's 2 for £25 for TV and Broadband.

busboy125 22-07-2007 18:05
Re: Please Help
 
Quote:
Originally Posted by ncfc1902 (Post 34357014)
It's 2 for £25 for TV and Broadband.
Sorry thats what i meant, was rushing my post.. Silly me :dunce:

nabalamma 22-07-2007 18:19
Re: Please Help
 
Quote:
Originally Posted by busboy125 (Post 34357020)
Sorry thats what i meant, was rushing my post.. Silly me :dunce:
Well i poseted on my footie forum and these were the replies about VM...


Quote:
Virgin Media is absolutely awful, mainly as all they provide is what Sky tell them they are allowed to provide, they play second fiddle to Sky, and you wont always get the channels you want.

Steer WELL clear of it.

I had a salesman at my door the other day who said "Hello im here to interest you in Virgin Media" and i said "Ive got Sky mate" to which he just gave up, turned around and walked away.

Steer as far clear of Virgin Media as you can, its an absolute waste.
Quote:
I personally hated Virgin Media. They kept changing the layout of the screen (the channel thing that comes up!) It seemed really slow to change channel as well. The internet was unreliable and the customer service was poor. That aside, it's really good and I hear that certain packages come with free Setanta Sports for the season!
Quote:
Don't get it, it's ********. No Sky One, Sky Sports News, and it looks horrible too. Black and Yellow.

The internet I'm on is crap, the customer service is **** (oh, we can't fix it, gutted), and if you get wireless, expect to be cut off every 10 minutes and keep having to reset your router.

Quote:
The internet and phone for me is ok. The telly is crap though. A lot of channels always start flickering if you know what i mean. You will often get blank screens. The TV info doesn't work. The interactive screen is very slow.

And as Obscura said, the Sky premium channels have been switched off.
Quote:
well ntl was taken over by vigin media.. and thats what i have at my dads! and its ok i suppose! **** channels.. internet is ok but phone is ****!

virginmedia 22-07-2007 18:28
Re: Please Help
 
Quote:
Originally Posted by nabalamma (Post 34357023)
Well i poseted on my footie forum and these were the replies about VM...
No, personnaly I love my VM service its great.

No flickering, no slow channel change, problems fixed straight away (if any)

Also looks like you are going to get cable anyway. By your signature thing.

Go for it is my advice.

John ;)

busboy125 22-07-2007 18:29
Re: Please Help
 
Quote:
Originally Posted by nabalamma (Post 34357023)
Well i poseted on my footie forum and these were the replies about VM...
The people that have actually had it seem to have had a bad experience. Correct there is no sky one, sky news or sky sports news but no great loss. BB is reliable for me, telephone is reliable. I have some issues every now and then with tv, but nothing that can't be fixed. The recent update fixed many for me. It seems to me that alot of the posts were from people that have always been with sky, listened to others or even rumours and will not change. I have had Sky and changed to VM. I would never go back to Sky. I enjoy VM services and have no reasons to change. I find that the service with VM is far better then sky. Each to there own i suppose.

nabalamma 22-07-2007 18:34
Re: Please Help
 
Will you guys help me if anything goes wrong!

Just gonna confirm it now with family......


Also how long after order till the installer comes?

busboy125 22-07-2007 18:45
Re: Please Help
 
Quote:
Originally Posted by nabalamma (Post 34357039)
Will you guys help me if anything goes wrong!

Just gonna confirm it now with family......


Also how long after order till the installer comes?
I'm sure you will get the help you need. Depending on what area you are in, depends on how long installation date is.

Good luck

virginmedia 22-07-2007 18:46
Re: Please Help
 
There are loads of members on here to help you as your probably know.

You probably wont even have any problems.

John

Good Luck!

nabalamma 22-07-2007 18:46
Re: Please Help
 
Thanks,can't wait to get it!

virginmedia 22-07-2007 18:47
Re: Please Help
 
Let us know how you get on.

John

nabalamma 22-07-2007 18:48
Re: Please Help
 
You guys are a great bunch, if i do get VM (very likely) and it works, i will be back thanking you both vigingmedia and busboy.

---------- Post added at 19:48 ---------- Previous post was at 19:48 ----------

Also i shall be on here quite regularly now!

busboy125 22-07-2007 19:08
Re: Please Help
 
Quote:
Originally Posted by nabalamma (Post 34357049)
You guys are a great bunch, if i do get VM (very likely) and it works, i will be back thanking you both vigingmedia and busboy.

---------- Post added at 19:48 ---------- Previous post was at 19:48 ----------

Also i shall be on here quite regularly now!

Good, let us know how you get on

nabalamma 22-07-2007 20:22
Re: Please Help
 
Also will VM increase signal??????

Is VM signals different to freeview?

busboy125 22-07-2007 20:24
Re: Please Help
 
Quote:
Originally Posted by nabalamma (Post 34357134)
Also will VM increase signal??????

Is VM signals different to freeview?
VM signal runs through cable into a cab into your home via cable, there can be signal probs but 9 times out of 10 these will be sorted by the engineer before he leaves. Freeview runs through your aerial. Different setup

nabalamma 22-07-2007 20:32
Re: Please Help
 
Sounds good,this is what it says when i put in my postcode

Great News

You're in a cable area! So that means you can get Virgin Media services that are second to none! We're talking superfast broadband and crystal clear Digital TV. Not to mention great value deals on your mobile and home phone.

busboy125 22-07-2007 20:35
Re: Please Help
 
Quote:
Originally Posted by nabalamma (Post 34357140)
Sounds good,this is what it says when i put in my postcode

Great News

You're in a cable area! So that means you can get Virgin Media services that are second to none! We're talking superfast broadband and crystal clear Digital TV. Not to mention great value deals on your mobile and home phone.

This means you are in a digital cabled area. All ready

nabalamma 22-07-2007 20:41
Re: Please Help
 
OMG, sounding better and better.


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