I just decided Orange are crap
 

Had no signal since yesterday afternoon due to 2 mast failing in my area. One will not be working till the 21st and the other is meant to be tonight.

I pay £15 a month to get my texts and cant even use them but Orange will not compensate.

I would change but no where can match my deal.

Re: I just decided Orange are crap
 

i'll better the deal, give me £10 a month and ill give you no signal.

Cheapest isnt always the best option

Re: I just decided Orange are crap
 

And still down.

Coming up to 48 hours now.

Re: I just decided Orange are crap
 

Absolute cobblers!!! - I moved from Orange to Virgin Mobile last year - paying the £10 deal and have never suffered from any loss of signal. It was the best move I ever made, saving me £40 per month.

Re: I just decided Orange are crap
 

Excuse me, any reason you quote my post?

Re: I just decided Orange are crap
 

Come to my house or my street! not a signal to be had on Virgin, T-Mobile or Vodaphone. O2 and Orange are full strength.

Re: I just decided Orange are crap
 

Excuse me what? I said absolute cobblers meaning what you said is somewhat erroneous.

Re: I just decided Orange are crap
 

What was erroneous???

I could do that

"Always"

Re: I just decided Orange are crap
 

Um. I replied to your post, which was post number 2, so obviously what you said in post 2 was erroneous.....

Re: I just decided Orange are crap
 

exactly, and in post 8 i broke post 2 down into the two sentences as its not clear what point your failing to make

Re: I just decided Orange are crap
 

I though post 2 was humour.

Re: I just decided Orange are crap
 

Re: I just decided Orange are crap
 

You have since edited post 8 since I replied to it.

Was it, oh right - where is the smiley then? ;)

Re: I just decided Orange are crap
 

But your quote was of post 2 not 8. So what is erroneous??

Re: I just decided Orange are crap
 

Re: I just decided Orange are crap
 

there is nothing erroneous in post 2 :rolleyes:

Re: I just decided Orange are crap
 

IMO there is, you said...

I've explained that I am on a £10 deal and have been for quite some time now without any loss of signal, thus what you have said is giving someone the wrong impression. (Erroneous).

Re: I just decided Orange are crap
 

All i said was i'd better the OP's deal, he's paying £15 for no signal, i'll give him no signal for £10. :confused:

Re: I just decided Orange are crap
 

Humour.. plus :)

Re: I just decided Orange are crap
 

:confused:

Re: I just decided Orange are crap
 

And as a matter of course, cheaper isn't always better. It may be in Mick's case, but not others.

---------- Post added at 22:30 ---------- Previous post was at 22:29 ----------

It was a joke...

Re: I just decided Orange are crap
 

I got 3000 off peak text for £15 on PAYG it does me. Besides its not what I am paying that made the signal go.

I could be on a contract £75 and still have no signal as the masts are down.

Any stop hijacking my thread ;) or I will have to give out some bans :D :D :D

Re: I just decided Orange are crap
 

Seems you're not the only one having trouble with them :(

http://forums.moneysavingexpert.com/....html?t=505425

Re: I just decided Orange are crap
 

I like how some people can't see a joke without smilies.....

so here is mine to lighten it up :sleep:

ik

edit: Be* just keep with it, as far as I am concerned, Orange are the best network... (I said, as far as I am concerned...) and they will want their mast back up and running as soon as possible.

Re: I just decided Orange are crap
 

I used to think Orange was the best network... I've stayed with them for 10 years. BUT, since they moved one of their call centres to Malaysia they seem to have gone down hill rapidly.

I called them to activate a change of name of my account after getting married a couple of weeks ago. The guy taking the call seemed incapable of understanding my request - and after 10 minutes arguing with him I asked for a supervisor on the grounds that his English wasn't sufficient to deal with my "complicated" request. Eventually I got someone with a better grasp of English, who insisted I had to take my marriage certificate into an Orange shop because they couldn't do it over the phone and refused to give me an address to write to as they "only have an address for complaints". Working in a city centre, I tried to explain I didn't want to queue an hour just to see someone - which they couldn't understand.... told me "oh, you'll only have to wait a few minutes"... I guess they've never been to Bham city centre at lunch time!!

SO, eventually I get to an Orange shop only to find they cannot help me and have to call the helpdesk in... yup, Malaysia!! After another disagreement with them (cos I'm only in the shop cos they were adamant I had to go there) I gave the phone to the assistant and told him to deal with it. He finally gets a fax number from them and kindly faxes over my marriage certificate.

By this time I'm completely fed up with them and call retentions when I get home for my PAC code to change networks. Well, funny that retentions are in the UK. After a good 15 minutes with the staff member trying to offer me various deals to stay, I got bored and reminded her the reason I was cancelling was the lack of understanding by their Malaysian call centre and I wanted a network providing support in the UK. She finally agrees to send me the PAC and the call is terminated.

I've since had a further 2 calls from Orange (UK) asking why I'm leaving and trying to offer me deals to stay. I could probably even be convinced as I've never really had bad service and I have a reasonable talk plan... BUT... 2 weeks later they still haven't actioned my change of name and seem to know nothing about it. I did try the call centre again (Malaysia), just to give them one more chance cos I haven't decided yet which network to go with, and they told me to take my marriage certificate into an Orange shop. Haven't we been here before and gotten nowhere?? YUP!!

PAC code has finally arrived so I just need to decide whether it's 02 or Vodafone.

Re: I just decided Orange are crap
 

Hit 48 hours of no signal now.

Re: I just decided Orange are crap
 

I could not text for a week, I just used their online 30 free texts instead.

ik

Re: I just decided Orange are crap
 

I would reccomend O2, been with them for years and only ever had one problem earlier this year & it was resolved quite quickly. AFAIK their call centres are all UK based.

Re: I just decided Orange are crap
 

The signal from Orange was always poor in most places I found myself.In fact at home I had to go 90 feet down the garden to get a signal.

With Vodafone I never have any problems..except with trying to use their stupid website to PAYG.It's always down when I try.Only complaint I have though.

Re: I just decided Orange are crap
 

Signal is now back after 73 hours.

Re: I just decided Orange are crap
 

Thank the lord for that. Can we go now. :D


BTW - Yes Orange are crap...

Re: I just decided Orange are crap
 

i think youre thinking he meant the £10 virgin deal,when it was obvious to me (smiley or not) he was making a joke (which i thought was quite funny :D)

Re: I just decided Orange are crap
 

Maybe those phones I have laying around on various networks are useful after all :p

Also handy when my phone packs up and has to go for repair (which is twice so far...)

Its worth having another Payg phone on a different network as a backup if your mobile is that important to you.