Linksys WRT300N - NTL
 

Hi,

Can you please help me?

I have an cable through NTL - now Virgin Media

I have bought a LINKSYS WRT300N to have a wireless network

Problem is, when i plug the router into the existing modem (ntl home 200) the internet doesn't work

The light for the ethernet doesn't show up

any ideas guys?

Thanks in advance

Re: Linksys WRT300N - NTL
 

Have you rebooted the modem ?

Re: Linksys WRT300N - NTL
 

:welcome:
First question - have you powercycled the modem? You must turn off/on the modem whenever you change the attached device.

Re: Linksys WRT300N - NTL
 

yes guys, i have re-booted the modem

is there any settings i have to change

the ntl signal is dsl i believe?

do i have to change anything

thanks

Re: Linksys WRT300N - NTL
 

You shouldn't have to. Should just be a case of connecting the modem to the router, restarting everything.

When you say your Ethernet light isn't lit up, is the CAT5 cable plugged in properly to the router and computer ?

Re: Linksys WRT300N - NTL
 

yes, i've checked the cables

kinda at a loss

Re: Linksys WRT300N - NTL
 

What LED's are lit on the modem & router?
Can you browser to the router admin page on your PC (192.168.1.1), and if so what does the status page show?

Re: Linksys WRT300N - NTL
 

hi,
power ON
port 1 ON
wireless ON
security ON
internet OFF

unable to connect to 192.168.1.1 console

after the wizard has run, it says "unable t locate wireless end broadband router on network....."

any ideas?

thanks in advance

Re: Linksys WRT300N - NTL
 

You haven't got any proxy's set in you internet options have you ?

Internet explorer>tools>internet options>connections

Click on LAN settings and tick automatically get settings

Re: Linksys WRT300N - NTL
 

just tried that, still didn't work

thanks for trying

any more ideas?

Re: Linksys WRT300N - NTL
 

Is Port 1 the WAN port or a normal network port? If its a normal port, there is your problem. It needs to go into the WAN port.

Re: Linksys WRT300N - NTL
 

With the internet light not lit up, the only thing I can think of now, is a faulty lead or lead in the wrong port (done that before myself lol). Might be worth just double checking the right cables are going in the right holes :)

Modem > router (WAN)
Router > computer (LAN)

Not trying to imply anything, I just know i've done it before and it took me ages to figure out i'd done it wrong.

:)

Re: Linksys WRT300N - NTL
 

ok i may be a little dumb here, but shouldnt the cable from modem-router and the cable from router-pc both be cat5e or cat6

please?

if they are different cables then that is my problem

i have tried a couple of different cables just in case

thanks in advance

---------- Post added at 10:59 ---------- Previous post was at 10:16 ----------

the WAN port is connected to the modem via a cat5e cable

the port 1 is 1 0f 4 ports connected to computer via a cat5e cable

Re: Linksys WRT300N - NTL
 

The cable should not matter. There is obviously a configuration problem. Try a hard reset on the router and see if that works. Also try cloning the MAC of the modem into the router. And make sure you power cycle. All off, the modem first, router, then pc.

Re: Linksys WRT300N - NTL
 

ok, will try that. but how do you clone the mac into the router?

Re: Linksys WRT300N - NTL
 

Don't you just love remote diagnosis. A challenge not to be ignored.

As you can't connect from your PC to the Linksys, then the wizzard can't configure the router. It has to do that to detect and set the connection type of the WAN (Internet) port. That's the problem that needs sorting first.

Ideas - Firewall? <end of ideas>

If you are using ZoneAlarm then the router need to be added to the trusted zone. You will also need to add the CM to the trusted zone so you can logon to it eventually.

--
Dave.

Re: Linksys WRT300N - NTL
 

tried hard re-set to no avail

Wyl E Cyote, thanks but what do you mean?

i am not running zone-alarm

Re: Linksys WRT300N - NTL
 

Have you checked or turned off your firewall?
It's quite safe as you don't have a connection to the internet.
--
Dave.

Re: Linksys WRT300N - NTL
 

Could just be problems at NTL end.

Tried a new rouiter last Friday (6th), would not connect, assumed it was faulty. Tried loads of times, old router worked ok. Tried Sunday morning, connected immediately, ok since.

Check the sevice status logs and phone the service status line. Both sohwed imtermittment faults in my area that weekend.

Re: Linksys WRT300N - NTL
 

I thing something is stopping your PC from communicating with the router. The status light only shows that there is a working NIC on the other end of the cable.

If you're not using Zone Alarm then you've probably got the Windows firewall or a Norton Firewall enabled. I suggest trying without any firewall enabled.

--
Dave.

Re: Linksys WRT300N - NTL
 

guys, i am pulling my hair out here!!

i have disabled firewall on router an pc, i have tried cloning the mac address

still nothing!!

any more ideas?

please!!!

Re: Linksys WRT300N - NTL
 

With you saying you've disabled the firewall on the router, that will mean you can get to the status page of the router?

Re: Linksys WRT300N - NTL
 

yes sorry i can, i can get into the admin page (console)

Re: Linksys WRT300N - NTL
 

On the status page, whats the first part of the IP address ?? ie 169 or 192 or 81?

Re: Linksys WRT300N - NTL
 

192.168.1.100

when it goes through the set up process it says "cannot detect interent connection"

Re: Linksys WRT300N - NTL
 

mmmm, puzzled now.....i'm guessing thats the LAN address. Whats the WAN address? (only beginning bit will do )

Re: Linksys WRT300N - NTL
 

cant find the WAN address only the

router ip, 192.168.1.1
and subnet mask 255.255.255.0

the ip is 192.168.1.100 upto 149 if needed (already set up)

---------- Post added at 21:13 ---------- Previous post was at 21:12 ----------

Firmware Version: 2.00.08

Setup Wireless-N Broadband Router WRT300N


Setup Wireless Security Access
Restrictions Applications &
Gaming Administration Status

Basic Setup| DDNS | MAC Address Clone| Advanced Routing

Internet Setup
Internet Connection Type Automatic Configuration - DHCP Static IP PPPoE PPTP L2TP Telstra Cable

Internet IP Address: . . .
Subnet Mask: . . .
Default Gateway: . . .
Static DNS 1: . . .
Static DNS 2: . . .
Static DNS 3: . . .

Username:
Password:
Connect on Demand: Max Idle Time Minutes
Keep Alive: Redial period Seconds

IP Address: . . .
Subnet Mask: . . .
Default Gateway: . . .
Username:
Password:
Connect on Demand: Max Idle Time Minutes
Keep Alive: Redial period Seconds

Server IP Address: . . .
Username:
Password:
Connect on Demand: Max Idle Time Minutes
Keep Alive: Redial period Seconds

Server IP Address: . . .
Username:
Password:
Connect on Demand: Max Idle Time Minutes
Keep Alive: Redial period Seconds
The Basic Setup screen you will see when accessing the Router. Most users will be able to configure the Router and get it working properly using only the settings on this screen.
More...



--------------------------------------------------------------------------------

Optional Settings
(required by some Internet
Service Providers) Host Name:
Domain Name:
MTU: Auto Manual Size:


--------------------------------------------------------------------------------

Network Setup
Router IP IP Address: . . .
Subnet Mask: 255.255.255.0 255.255.255.128 255.255.255.192 255.255.255.224 255.255.255.240 255.255.255.248 255.255.255.252


--------------------------------------------------------------------------------

DHCP Server Setting DHCP Server: Enabled Disabled
Start IP Address: 192 . 168 . 1 .

Maximum Number of Users:
IP Address Range: 192 . 168 . 1 . 100 ~ 149
Client Lease Time: minutes (0 means one day)
Static DNS 1: . . .
Static DNS 2: . . .
Static DNS 3: . . .
Wins: . . .


--------------------------------------------------------------------------------

Time Settings
Time Zone (GMT-12:00) Kwajalein (GMT-11:00) Midway Island, Samoa (GMT-10:00) Hawaii (GMT-09:00) Alaska (GMT-08:00) Pacific Time (USA & Canada) (GMT-07:00) Arizona (GMT-07:00) Mountain Time(USA & Canada) (GMT-06:00) Mexico (GMT-06:00) Central Time(USA & Canada) (GMT-05:00) Indiana East, Colombia, Panama (GMT-05:00) Eastern Time(USA & Canada) (GMT-04:00) Bolivia, Venezuela (GMT-04:00) Atlantic Time(Canada), Brazil West (GMT-03:00) Guyana (GMT-03:00) Brazil East, Greenland (GMT-02:00) Mid-Atlantic (GMT-01:00) Azores (GMT) Gambia, Liberia, Morocco (GMT) England (GMT+01:00) Tunisia (GMT+01:00) France, Germany, Italy (GMT+02:00) South Africa (GMT+02:00) Greece, Ukraine, Romania, Turkey (GMT+03:00) Iraq, Jordan, Kuwait (GMT+04:00) Armenia (GMT+05:00) Pakistan, Russia (GMT+06:00) Bangladesh, Russia (GMT+07:00) Thailand, Russia (GMT+08:00) China, Hong Kong, Australia Western (GMT+08:00) Singapore, Taiwan, Russia (GMT+09:00) Japan, Korea (GMT+10:00) Guam, Russia (GMT+10:00) Australia (GMT+11:00) Solomon Islands (GMT+12:00) Fiji (GMT+12:00) New Zealand
Automatically adjust clock for daylight saving changes.




--------------------------------------------------------------------------------

Re: Linksys WRT300N - NTL
 

Am I correct in assuming, in order for you to post on here, you are constantly switching the connection ? lol.
Not really sure what else to suggest. Is the internet light on the router still not lighting up? Have you tried resetting the router to factory defaults and trying again from scratch.
Sorru to post so many questions, just going on the assumption you are switching so trying to save you some hassle :)

Re: Linksys WRT300N - NTL
 

thanks for all the help you are giving me and dont worry about all the questions

yes i am switching to try out new things

i have re-set the router and no luck

no light comes up, but when the router re-starts it flickers once (router test i guess)

Re: Linksys WRT300N - NTL
 

the only thing i can really think of is that there is either a faulty wire from the modem to the router, or a faulty WAN socket on the router? Sorry, can't really think what else it can be, as the router isn't seeing the internet connection at all.

Re: Linksys WRT300N - NTL
 

tried different cables and no luck there very odd i agree

thanks for your help anyway

kind regards

Re: Linksys WRT300N - NTL
 

No problem, just sorry I couldn't help you get it sorted :(

Good luck :)