Help With BeThere
 

Today I Just Got Connected To BeThere Unlimited Getting 100KB Upload When Was Expecting Around 130KB Modem Config States: Bandwidth (Up/Down) [kbps/kbps]: 1,139 / 3,157

Btw, Im Using A 10Meter Extension Could This Be The Problem?

Re: Help With BeThere
 

The extension could be the problem.

Also, go to http://samknows.com . If you type in your phone number, it should give an approximate distance to your exchange.

Re: Help With BeThere
 

Yeah Forgot To Mention That Its 1.60km

Re: Help With BeThere
 

Do you have any telephone extension sockets?

Re: Help With BeThere
 

yeah mentioned above a 10meter extension.

Re: Help With BeThere
 

Remove everything from the line apart from the modem and try again.

Re: Help With BeThere
 

I cannot thats why i have to use a extension.

Re: Help With BeThere
 

Well unless you can move the PC you may never find out if it's the extension. Any line noise, interference etc on the phone?

Re: Help With BeThere
 

Nope no line noise or interference, i was told im not using the correct extension for broadband, so should buy a hard-wire extension in my case.

Re: Help With BeThere
 

Aye, hard wired is better than something designed for temporary use. Trouble is it costs to get it installed professionally. Have you asked for a line test to be run?

Re: Help With BeThere
 

is there anyway you can even temporarily move the router/modem off hte extension to see if thats causing the problem.

Re: Help With BeThere
 

^ Will try and borrow a laptop and try that on friday will get back to this thread then...

Re: Help With BeThere
 

can you get stats off the router/modem

Sync speeds, Attenuation, SNR.etc

Re: Help With BeThere
 

Link Information

Uptime: 0 days, 0:26:23
Modulation: G.992.5 Annex A
Bandwidth (Up/Down) [kbps/kbps]: 1,148 / 3,004
Data Transferred (Sent/Received) [MB/MB]: 151.45 / 397.44
Output Power (Up/Down) [dBm]: 12.0 / 17.5
Line Attenuation (Up/Down) [dB]: 28.0 / 49.5
SN Margin (Up/Down) [dB]: 6.5 / 6.5
Vendor ID (Local/Remote): TMMB / µ
Loss of Framing (Local/Remote): 0 / 0
Loss of Signal (Local/Remote): 0 / 0
Loss of Power (Local/Remote): 0 / 0
Loss of Link (Remote): 0
Error Seconds (Local/Remote): 406 / 0
FEC Errors (Up/Down): 0 / 1,791,828
CRC Errors (Up/Down): 127 / 480
HEC Errors (Up/Down): 2,423 / 132

Re: Help With BeThere
 

You may also want to remove the bell wire.
And download the DMT tool, this will allow you to adjust your modem/router SNR levels
http://dmt.mhilfe.de/

r00t:edit
Ya, you deffo need to setup a good hardwired extension and remove the bell wire to improve SNR before using the DMT tool.

Re: Help With BeThere
 

Adjusting his target SNR won't do anything in his case its already at 6db anything lower and the chances are it won't stay in sync.


What modem/router is it?

Re: Help With BeThere
 

Hence the edit and advice of a hardwired extension and removal of the bell wire. ;)

Re: Help With BeThere
 

The SpeedTouch 780WL

Re: Help With BeThere
 

I did actually mean Do you have any extensions hardwired into the main socket?

Re: Help With BeThere
 

extension in master socket, in extension comes the filter.

Re: Help With BeThere
 

Just Phoned up and they said each meter of the extension decreases my speed... when connecting straight to master socket i should get 15MB, is it possible to move the master socket?

Re: Help With BeThere
 

NO and yes....

No your not supposed to interfere with the master socket as its down to your comms provider to deal with and if you do anything to screw up the line then you will probably be charged to put it right.

Yes its possible to move it at the end of the day its just a pair of wires connected to the back of it.


Is there no way you can move the router next to the master socket and just either use wireless or run a long piece of cat5 cable?

Re: Help With BeThere
 

With my be* box ive got both ethernet cable and usb connected, would i need 2 10meter cables? or just usb or ethernet is alright?

Re: Help With BeThere
 

can't see why you'd need usb connected as well, i thought they just put that in for older computers that don't have ethernet ports.


ebay's quite cheap for network cables btw.

Re: Help With BeThere
 

Found One Here: http://www.datanetworksuk.com/shop/p...roducts_id=176

Price Seems Okay.

Re: Help With BeThere
 

without extension:

Link Information

Uptime: 0 days, 0:04:18

Modulation: G.992.5 Annex A

Bandwidth (Up/Down) [kbps/kbps]: 1,274 / 6,201

Data Transferred (Sent/Received) [KB/MB]: 682.00 / 7.56

Output Power (Up/Down) [dBm]: 12.0 / 18.5

Line Attenuation (Up/Down) [dB]: 28.0 / 50.0

SN Margin (Up/Down) [dB]: 6.5 / 6.5

Vendor ID (Local/Remote): TMMB / µ

Loss of Framing (Local/Remote): 0 / 0

Loss of Signal (Local/Remote): 0 / 0

Loss of Power (Local/Remote): 0 / 0

Loss of Link (Remote): 0

Error Seconds (Local/Remote): 0 / 0

FEC Errors (Up/Down): 0 / 210

CRC Errors (Up/Down): 1,236 / 0

HEC Errors (Up/Down): 20,336 / 0

Upload Speed & Download Increased Dramatically!

PS: Need Some Help I Cannot Connect Using Only The Ethernet Cable I Have To Use Both USB & Ethernet.

Re: Help With BeThere
 

Odd what does it need the usb for :confused:

You haven't got your ethernet port disabled in windows networking config at all have you?

Re: Help With BeThere
 

I Dont Have The Driver Installed This Is Why I Just Checked, Where Can I Find The Driver?

Re: Help With BeThere
 

Is your network port onboard or a seaperate card, do you know who makes your board/chipset?

http://www.gtopala.com/ if your not sure goto that site and download siw it should be able to tell you who makes your board or at least which chipset its based on.

Or make/model of your pc might be enough information if your unable to tell us what motherboard it has in it. (assuming here that the network port is onboard as it is in most pcs thesedays).

Hopefully once we know what it is someone will be able to post a link to the drivers.

Re: Help With BeThere
 

Property Value
Manufacturer ASUSTeK Computer INC.
Model A7N8X-VM
Version Rev 1.xx
Serial Number MB-1234567890

Chipset Vendor Nvidia Corp
Chipset Model nForce2 AGP Controller
South Bridge nForce2 ISA Bridge
SMBus Nvidia Corp nForce MCP-T SMBus Controller @4300h
SMBus Nvidia Corp nForce MCP-T SMBus Controller @B000h

CPU AMD Athlon XP
Cpu Socket Socket A
Processor Upgrade Slot A
Max CPU Speed 2200 MHz

System Slots 3 PCI, 1 AGP

OnBoard devices
Video (Enabled)

Memory Summary
Location System board or motherboard
Maximum Capacity 1536 MBytes
Memory Slots 2
Error Correction None
Use System memory
Maximum Memory Module Size 2048 MBytes

Warning! Accuracy of DMI data cannot be guaranteed

Re: Help With BeThere
 

http://www.nvidia.com/object/nforce_udp_winxp_5.10.html

or if that link doesn't work

http://nvidia.com

click "Download drivers"

then "platform/nforce drivers"

Then "nforce 1/2"

then "windows xp"

I am of course assuming you have windows xp

Its a board based on the nvidia nforce chipset so those drivers should have the network port driver in them.

Re: Help With BeThere
 

Installed This Driver, And Tryed Using Ethernet But When It Trys To Connect I Get This:

http://img409.imageshack.us/img409/2...ctivityfg5.png

Could Someone Please Help.

Re: Help With BeThere
 

https://www.bethere.co.uk/dataSheet....3CEF74.tomcat2

says 1 port is reserved for video, and one is for future use

Have you tried one of the other ethernet ports on the back of the be-box?

Re: Help With BeThere
 

No mention of video on that page. Also, on my BeBox, all four Ethernet ports work.

It's entirely possible that one of the ports on the BeBox isn't working, so it's worth trying another one anyway.

Re: Help With BeThere
 

You made me think i was going mad and seeing things for a moment :p:, had to go back and double check.

I was just going on what the page said since i don't have one to test it out with ;)

Also worth trying another cable to make sure it wasn't a duff Ethernet cable