who has bricked their box doing a forced update?
 

just wondering after i was told by a member that force updates were a bad idea i decided to start a poll so please take part. thanks. ben b

Re: who has bricked their box doing a forced update?
 

Perhaps the mods could merge this thread with the previous one that ben started...

Re: who has bricked their box doing a forced update?
 

ok why has nobody voted except myself? come on people all you have to do is answer yes or no sheesh! or is it that none of you have done it because you are scared of bricking your boxes which you wont

Re: who has bricked their box doing a forced update?
 

because no one is interested?

Re: who has bricked their box doing a forced update?
 

You cannot brick a box by force updating it if done correctly, if you interrupted a software flash it could wipe the memory.

A forced or hard restart is part of the normal fault diagnosis methods.

This poll is not required. 3 years on the phones at ntl and never came across it ever or heard of it from fault techs, network techs or the guys that develop the code for the box's.

I've also force rebooted more box's that any one here whilst forcing reboots through on test stb's (except ntl,TW, Virgin staff)

Re: who has bricked their box doing a forced update?
 

yeh cheers for that..... you have wrote a comment against everything i have wrote since i joined yesterday. how dare you! lol :D

Re: who has bricked their box doing a forced update?
 

Maybe its due to you keep going on about forcing updates which is already well documented and is a practice not supported by VM

Re: who has bricked their box doing a forced update?
 

sort of true, its just a flash chip in the box that stores the software/firmware

all flash chips have a certain amount of times they can be updated so eventually it will brick. you will probably have to force update like 15 times though

just like people often brick their routers
and less commonly brick their motherboards etc..

Re: who has bricked their box doing a forced update?
 

My V+HD box is fine. What the point in trying to force a update it wil auto update when your area is ready to be updated they do it area at a time so if some thing goes wrong faults dept can sort it before other areas have any problems,

---------- Post added at 08:18 ---------- Previous post was at 08:18 ----------

Im new here but that is no way to speak to people.

Re: who has bricked their box doing a forced update?
 

Tried at 9am on a Saturday morning worked fine ( Cardiff) To be honest wish I had`nt Seems like a backwards step - Wish I had NTL back!!!!

Re: who has bricked their box doing a forced update?
 

By the looks of it nobody has "Bricked" their box...

Is this just an urban legend? ;)

Re: who has bricked their box doing a forced update?
 

Pardon my ignorance here, but what is a forced update?

Re: who has bricked their box doing a forced update?
 

Ok you are correct but the chances of you bricking it because you have damaged the insulating area is slim to remote newer eeproms can be erased upto 1 million times. Typically flash memory can last 10 000 erase write cycles

Re: who has bricked their box doing a forced update?
 

Last year when i had a fault with a pace box, before replacment by samsung i was told by a very helpful cs operator how to do a forced update when my pace box lost some/all channels. So if it does "brick" your box how come i was told to do it. Holding the down button while switching on at the mains

Re: who has bricked their box doing a forced update?
 

Although the new look is really good i wouldn't go risking anything, it' s better just to be patient

Re: who has bricked their box doing a forced update?
 

thats a forced reboot, not a forced update, just means either you had a faulty stb(tuner fault) or you have low levels.

Re: who has bricked their box doing a forced update?
 

I posted in another thread but cannot be bothered looking it up.
A stb can be rebooted 2 ways. 1 is a simple soft reboot by switching it off at the power and back on. 2 is a hard reboot and this is achieved by holding down a button combination on the stb which send it into a diagnostic start-up. Part of this start-up checks the software revision and if there is a newer one available it downloads it. As Zingle correctly stated there is no way you could reboot a stb enough to cause a fault as they are designed for 1000's of updates.

But lets not get the facts mixed up in this. I've had 3 years working with this hardware, I know what it can do, I know the methods for distributing the software updates and one of the guys that develops the boxs and the guy that handle the updates are member of this forum. Though I suspect they are bored of this sort of chat and are not jumping in.

FACT: A forced reboot will bring down a software update only if it is live for your box.

FACT: The software updates are staggered because of the impact to the call Q's from small changes and also to minimise faults caused by updates. It also helps keep bandwidth under control.

Re: who has bricked their box doing a forced update?
 

a.good help. ok i see. very sorry. My MISTAKE.

Re: who has bricked their box doing a forced update?
 

Hi all
Just thought i would give some info about when boxes will be updated.
Had an engineer round this morning to fix my faulty Samsung 2100 as i kept getting No Titles Available when in on demand.
He said that this was a problem with the 2100 and would be fixed when the new update to Virgin software is downloaded, which will be at the end of next week for all Samsung 2100 boxes everywhere. The pace boxes will be done at the end of March.
He swapped my box for a Samsung 2110 which downloaded the new software straight away. Aparently the 2110 boxes can recieve the update now if it is forced but the 2100 boxes cannot. Think he may be right as i tried to force update, but just downloaded the same old ntl software again. By the way i am in Peterborough.