So long - and thanks for all the fish.
 

After six years - it's finally time to say farewell to NTL.

Last year - I made the switch to Sky for my tv - and haven't regretted it one little bit - (HD is awesome - Sky+ works a treat - and the remote record function is dead handy).

Until this week I've stayed with NTL for my broadband - but finally sick of paying £35 a month for a 10 meg service - and only getting half that, and a laggy connection - I've finally jumped ship completely.

So - as I write this from my shiny new 24 meg connection - courtesy of Be Broadband - (only £24 per month - with 1.3 meg upload speed) - I just wanted to say bye to everyone that hasn't seen the light yet.

You can change a logo, you can change a name - but if you don't change the network - and don't change the people - it's all just marketing hype.

Good luck everyone!

Re: So long - and thanks for all the fish.
 

squeak!

Re: So long - and thanks for all the fish.
 

I hope it works out better for you with your new provider.

Re: So long - and thanks for all the fish.
 

Hope ADSL brings you all you are looking for mate. Take care.

Re: So long - and thanks for all the fish.
 

Tara

Re: So long - and thanks for all the fish.
 

That's another dolphin gone then :)

Re: So long - and thanks for all the fish.
 

Dont forget to close the door on the way out! ;)

Re: So long - and thanks for all the fish.
 

I am sorry that you have had a bad experience - not everyone has.

Good luck, and I am pleased for you that you are happy with your new providers.

Re: So long - and thanks for all the fish.
 

Another one bites the dust. Not been Bransons week.

Re: So long - and thanks for all the fish.
 

He'll be in a pickle if he's loses the other 3,499,999 :D

Re: So long - and thanks for all the fish.
 

I bet after the last week they have a net gain of viewers, not lost them all lol

Re: So long - and thanks for all the fish.
 

Sorry you won't get the choice that we do of all the Video on Demand, and Virgin Central programmes/Catch Up TV.

Re: So long - and thanks for all the fish.
 

Good luck and please keep us informed of your new connection and how it performs.

Re: So long - and thanks for all the fish.
 

Sorry you won't get a choice of HD channels. Sorry you won't get an EPG that actually WORKS, sorry you won't get remote record, the ability to set reminders from trailers, oh and sorry you won't get Lost, 24, etc :p

Seriously though - after years of putting up with the ropey old NTL pace box - and it's glitchy foibles - Sky has been a bit of a revelation - and IMHO - the picture quality is better on SD channels on Sky than it ever was on NTL.

Oh - and in response to Schmucks - the BE broadband experience has been great so far. Their customer service is great - I ordered last Saturday - had an email from them on Monday confirming activation date, another email on Tuesday confirming that the router/modem had been despatched, and received that on Wednesday, and was active on Thursday. Just switched on the modem and away it went.

So far speeds have been great - have been synching at 18 meg - and getting about 17meg down - and 1.2 up. The best thing is the latency - it's VERY fast - ping rates are about 3x lower than on my old NTL connection - and if I want them even faster I can ask to be switched to Fastpath - which is even better apparently.

The only fly in the ointment is having to deal with BT for the phone again - but it's a small price to pay for the difference in service.

It's a shame - because I've been a big brand advocate of NTL in the past - because although the customer service was shocking - you could at least say the product was great (at least on the broadband side) - but it seems NTL took their eye off the ball when they increased the speed to 10 meg - and didn't increase network capacity accordingly.

Anyway - i'll keep in touch with the forum from time to time - to see if things improve on Virgin Media! In the meantime - remember guys there is an alternative to dodgy indian call centres ;) - adios

Re: So long - and thanks for all the fish.
 

The grass may seem green now but if you hit any snags you will soon find Sky can be as useless as NTL ;) Chis' daughter has a sky box which has developed a fault and the picture is pixelating, Sky tech support response: maybe the channels pixelating are due to certain pins on your scart cable not being fully plugged in, certain pins carry certain channels from the box to your television.......
Mind you, it gave me a good chuckle when she told me.
(BTW the Sky box is still faulty)

Re: So long - and thanks for all the fish.
 

Sorry WE WILL get a choice of HD, sorry you have to pay for it and buy a £300 box, sorry my EPG works, sorry you won't get proper on demand, sorry you won't get whole TV series to choose from, SORRY WE ARE GETTING LOST! lol, sorry sd is no better on Sky than on Virgin, sorry when it rains you might get interference, sorry you have to have a dish on your wall :rolleyes:

This could go on all day, both have pros and cons.

Re: So long - and thanks for all the fish.
 

Any call centre based support is always going to have issues like this. Back when I was with Sky I had similar issues to Paul and got through two STB's (at £65 a pop as Sky force you to pay for replacements outside of the initial 12 month contract period) before I gave up on letting them trying to fix it and moved to Freeview. Thankfully now we've moved I can get Telewest and have had no problems with the normal box, TV Drive, EPG or anything else since it was installed.

Re: So long - and thanks for all the fish.
 

lets just wait and c if his hd box falls outa warranty and c how much he has 2 pay for it,lol