What will happen to the people with discounts after the change to virgin
 

What will happen to the people with discounts after the change to virgin media will they still get them or will they stop.

Re: What will happen to the people with discounts after the change to virgin
 

With any luck, they'll stop

Re: What will happen to the people with discounts after the change to virgin
 

I guess your response is based on people complaining about the service and getting a discount not discounts on additional services.

Re: What will happen to the people with discounts after the change to virgin
 

I hope they stop. at least every1 pays the same for their service. Also hope that Retentions is going to be strickt and not going to fall for the blackmail from "I'll go to sky if you dont give me 20 meg whilst I only pay 10 pound deals"

Re: What will happen to the people with discounts after the change to virgin
 

Not necessarily, the discounts they give you on taking up all their services, I consider to be all fine and dandy. However, when people phone up just to see if they can squeeze a discount out of retentions because their broadband isn't registering within 10% of the advertised "up to" speed or just because they can't afford it (in which case they shouldn't be subscribing to the service anyway) is wrong.

Re: What will happen to the people with discounts after the change to virgin
 

I have discounts but only because they gave them i did not ask i get tv drive includeding full packge for £20 10mb BB for £10 and free telephone line,

I get the phone free as i said i did not need it and they said ok we will give you it for free, Then for the broadband i asked about changeing down to 2mb and they said hold on you can keep 10mb of £10 per month, and when i asked about tv as i was thinking about tv with ntl they said you can have the lot sir if you sign up now for £20 per month,

Re: What will happen to the people with discounts after the change to virgin
 

Sorry, that's what I meant.

Re: What will happen to the people with discounts after the change to virgin
 

If they dont give discounts they need to do some price drops, not price hikes.

my personal circumstances:
family pack tv
4 mb broadband
tel line
talk unl. local

i have my broadband at 1/2 price, bill is usually about 43.00 a month.

this is still more expensive than sky, sky is 37.00 per month for above.

dont mind paying slightly more than sky because cable broadband is better (but tv worse), but without discount price diff in my opinion would have been to large.

Re: What will happen to the people with discounts after the change to virgin
 

agreed

Re: What will happen to the people with discounts after the change to virgin
 

So go to Sky! And let us who don't mind paying NTL's rates get a better service through a higher percentage of users paying proper rates.

Re: What will happen to the people with discounts after the change to virgin
 

Listen, i want NTL to survive , competition is good for consumers, but how are NTL going to survive if they dont compete with sky.

New customers are not going to join NTL if they can get the same services at a LOT lower price. I will pay more (and do) than the price i can get from sky, but i will only pay so much.

why do they offer discounts to some when they should offer better prices to everyone.

Re: What will happen to the people with discounts after the change to virgin
 

Daggman has a point though. Given the number of people that discounts are given to and the levels of some of these discounts, you have to wonder how much they could lower the normal prices by and still make the same (or greater) levels of profit if they stopped these discounts.

Re: What will happen to the people with discounts after the change to virgin
 

Hopefully Virgin Media will realise its better not to give these people discounts and just lower the standard price for everyone. :)

Re: What will happen to the people with discounts after the change to virgin
 

Boy! after reading through this lot, some of you are on great deals for your packages! We pay around £74 a month to Telewest for that we get 2Meg BB, a 24Hr free calls phone for £25.50 a month and and their "Essential" TV package with the TV drive box for H/D which costs us another £15 a month.

We had to get the TV drive box as the picture quality on our new H/D TV was so poor when we got it home. (Mind you, it was well worth it to see the World Cup games in H/D);)

Re: What will happen to the people with discounts after the change to virgin
 

Well I've Just had my training for the rebrand today and they are brining in specific rentention offers that match the price of sky and talk talk.

So i think that once these are introduced and are implace they will limit what we are allowed to offer and all the silly discounts will stop. and if people arn't happy with that then tougth. Only my opinion though.

Re: What will happen to the people with discounts after the change to virgin
 

Completely agree :)

Re: What will happen to the people with discounts after the change to virgin
 

That's good news - business that doesn't make a profit isn't any good for anyone (might be good for the individual customer short-term, but that's it) - but good to hear that they will match (if it makes business sense).

Re: What will happen to the people with discounts after the change to virgin
 

all that people want is matching offers anyway so that is good news a matching offer and ill be as chuffed as a chuffed person

Re: What will happen to the people with discounts after the change to virgin
 

Its only my opinion though. they might not do that. One good thing I saw was the offers that will be coming that will be availbe to all customers not jsut the ones that threaten to leave. i don't think that anyone would be needing to ring retentions to try and get a better deal from what I've seen. which is why i think they will restrict what we can offer, which leaves us to do our job and deal with the customers problems as to why there wanting to leave in the first place and not just people that want to haggle.

---------- Post added at 21:00 ---------- Previous post was at 20:58 ----------

I don't think that people will need to have offers matched, what seems to be on the way seems really good value and I was impressed and thier just the normal offers not just retention offers

Re: What will happen to the people with discounts after the change to virgin
 

well I have said NTL need to compete with the BB prices thats the main bone of contention imo. Everything else is a fair price its just 10 meg is about a tenner to dear

Re: What will happen to the people with discounts after the change to virgin
 

yeah its a tenner too dead Zing but say compare it to say BE you get up2 and say you are just a bit too far from the exchange....at least with NTL if you are in the right area then you are on a constant 10 meg ;)

Re: What will happen to the people with discounts after the change to virgin
 

yeah but its still a tenner to dear

Re: What will happen to the people with discounts after the change to virgin
 

What have u seen? Plz tell us if u dont mind;)

If u are not allowed to post it, then PM me if thats ok... Its just that next month I am out of my 12 month contract, and am thinking to leave ntl for sky for 2 main reasons:
1. too expensive compared to competition.
2. internet speeds are utter rubbish at night.

recd the virgin letter today saying that ppl will get speeds they pay for, and not "upto"... so that mite be a sign of things to come! So if the price is right, ntl can keep my custom:)

Re: What will happen to the people with discounts after the change to virgin
 

Why are they "Retention" offers? If they seriously believe the pricing is not competive then change it for all not just as a retention. That way they would reduce the number of calls coming in to the call centre.

---------- Post added at 22:17 ---------- Previous post was at 22:15 ----------

I guess 10Mb is going to drop in price at the end of March any how so it will resolve that for you. With 4Mb being upgraded to 10Mb for free your effectivley dropped the price of the 10Mb service, assuming you downgrade to get the price cut ;)

Re: What will happen to the people with discounts after the change to virgin
 

I personally find £35 a reasonable amount to pay for an always on 10mb connection. I suppose it comes down to where you live, and if you can actually get the full speed though.

I''d much rather see the price of the top tier TV package come down, as I rarely watch it. (can't downgrade it, as the channels I DO watch are only available on the top package :()

Re: What will happen to the people with discounts after the change to virgin
 

I'd like to see the TV work like a Pizza menu so you can choose the channels you actually watch and nothing esle. Let all the dross channels die!!

Re: What will happen to the people with discounts after the change to virgin
 

eh? where has that info come from? the middle tier becomes 10meg???

Re: What will happen to the people with discounts after the change to virgin
 

well i for cant wait to see the NEW offers that will be available to ALL customers that MATTYSHEFF refers to, if they are competetive that will only be a good thing , no point VIRGIN advertising agresively with uncompetetive prices.

MATTYSHEFF do you know when new offers are likely to be announced/available?

Re: What will happen to the people with discounts after the change to virgin
 

Item No 102 on today's list of rumours i think. :LOL:

Don't you just love the jungle drum rumour network. :)

Re: What will happen to the people with discounts after the change to virgin
 

What i dont agree with is people paying less than what i do, and getting more for it.

Also if they can give these "discounts" to some people why not give then to all?

AND

NTL seems to be offering all kinds of promotions to new customers, why not offer these to people who have been using ntl for years....

I originally got cable tv in 1992 with Nynex, then it moved to Cable and Wireless, then NTL, and now Virgin Media, there should be some offers for the long time users!

Re: What will happen to the people with discounts after the change to virgin
 

I'm not posting detials of the offers because not sure whether were allowed to yet.

Most of them are like the Current NTL Value packs but just a lot better from what I can see.

And NTL must think the the prices they charge are good value for the service you get otherwise they would drop the price, but for some people its just about the cost. which is why we have retention offers.

Re: What will happen to the people with discounts after the change to virgin
 

I would guess the new offers will go live on 14th February.

Re: What will happen to the people with discounts after the change to virgin
 

I look forward to seeing what offers are made by virgin media

I too am out of contract at the end of marcha and have started to look into going to sky based on

1. Price £37 v £62 is a whole lot of premium to pay for the cable broadband

2. Sky HD Programmig v TW Teleport Services

I hope that VM recognise that price is a factor as well as quality.

However until we see the details when and if they appear we cannot really take any action. I say this as someone who has negotiated discounts with retentions on a price match basis and remember one conversation last November when agreeing a 3 month deal on the basis that the prices of the services are going to be revised (indication downwards!) by virgin in January. As we know see the broadband did not change at all and most people in contact with retentions are in relation to this issue!

I would prefer not to have negotiation with retentions but am not prepared to pay the significant premium for VM and would move to Sky/BT. For me it is not an idle threat.

Individuals who are prepared to pay significant more for what is essentially the same service (+/- on both sides) are what certain companies in electricity , gas , telecommunication rely on and we must make them offer value for money

Re: What will happen to the people with discounts after the change to virgin
 

I'm currently on a TalkTalk matched offer from ntl retentions £20.50 for 10mbit BB, Talk Unlimited and line rental per month. The deal is for a year.

If they offer something similiar again hen I'll stay with Virgin Media. If not, off to Sky I go.

Re: What will happen to the people with discounts after the change to virgin
 

I don't no but i'm guessing when we've actually rebraded

Re: What will happen to the people with discounts after the change to virgin
 

have fun with Sky then I would say... I for 1 hope that NTL or Virgin WONT be offering anything anymore to people with attitude like that ;)

at least 1 thing with sky is is that your broadband service wont be as fast as with NTL ;) or if you live say 50 meters from your exchange

Re: What will happen to the people with discounts after the change to virgin
 

When are they being announced to the public? As from what I can see, its still sooo expensive COMPARED to competition....[after the changing of this M. L , XL thingy that is]

Re: What will happen to the people with discounts after the change to virgin
 

That's a good deal mate. I have to renew mine every 3 months. :(

Several people on this thread do not seem to understand that ntl/virgin/whatever must be competitive pricewise ... they don't have hd for god's shake and they want to charge over the odds fluffing it with Richard Branson's cheapo PR...

NTL Galactic will never fly!

Re: What will happen to the people with discounts after the change to virgin
 

I rang retentions yesterday and got £20 off my monthly bill permanently. The guy said that it was a new offer that came in yesterday. Dunno if he was full of it or not?

Re: What will happen to the people with discounts after the change to virgin
 

The offers are comming, if you call sales as i did they have already started and some great prices too, not just for 12 months but for the life of the contract and i am an existing customer and got the deals. Looks like they have relised us existing customers are just as important, if not more, as new customers.

Re: What will happen to the people with discounts after the change to virgin
 

can some1 care to post these "great price offers" plz...:erm:

Re: What will happen to the people with discounts after the change to virgin
 

The reason i stay with NTL at the moment is because they are cheaper than Sky, if they become the same price i would choose Sky everytime.

Re: What will happen to the people with discounts after the change to virgin
 

ntl is cheaper than sky:shocked:
maybe its wat u want from sky. for most ppl sky is +++ cheaper!
why would ntl bring in offers to match sky, if they were cheaper btw...:confused:

Re: What will happen to the people with discounts after the change to virgin
 

I have gone for the following :

TV XL (top package)
Sports & movies
V+ (HD Box)
2nd standard box
Talk unlimited (free calls 24/7)
Talk international (cheaper calls abroad)
Talk mobile (cheaper calls to mobiles)
XL Broadband (10mb)
Total price £85. Price is also for the life of the contract not just a 12 month offer. This pakage is not on the websites yet. I was told it would be on the new web site which is comming after the launch of Virgin Media (mid feb i think).

Some packages that are posted on the web are 3 for £30 -

Middle TV package
Talk weekends (free call sat & sun)
Broadband M (2mb)

or 2 for £20

any combination of the above.

Re: What will happen to the people with discounts after the change to virgin
 

I got :

TV XL (top package)
Sports & movies
Normal phone
M Broadband (4mb)

Total price £59.

Price also for the life of the contract not just a 12 month offer.

Re: What will happen to the people with discounts after the change to virgin
 

just as a side note, not sure if everyones aware but the new retentions offers are subject to price change just like all the other packages, so if say in 6months the family pack goes up by a pound, you wont get an extra £1 credit

Re: What will happen to the people with discounts after the change to virgin
 

Well after reading that lot, I feel a bit stupid now :dozey: As we pay around £74 a month for our lot, that's 2Meg, All Calls (day & Night) and the middle TV package with TV Drive box,(H/D) all with Telewest.
Mind you, I must admit, they are good as far as service and reliability goes:tu:

Re: What will happen to the people with discounts after the change to virgin
 

bull****!! what about people who where enjoying their ntl package at full cost and through no fault of their own became unable to earn a wage to pay for their package. wise up zeph and give a bit of thought to those who need a bit of help, we are not all scroungers.:rolleyes:

Re: What will happen to the people with discounts after the change to virgin
 

Your discounts you had with NTL or TW will remain for the period of time they were valid (usually 3 months, 6 months or 12 months) alternatively you can call cust care and sign up to new deals with Virgin media (you need to upgrade a service or install a new one- but might find that you are paying less than before once you do so).:angel:

Re: What will happen to the people with discounts after the change to virgin
 

the reason I went to ntl in the first place was they had broadband without the phone line and every other company said you have to have a phone line. so good on ntl!

Re: What will happen to the people with discounts after the change to virgin
 

that was first thought