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-   -   Argh, need some ebay advice! (https://www.cableforum.uk/board/showthread.php?t=33606779)

AdamD 23-01-2007 22:04
Argh, need some ebay advice!
 
Ok, I sold my dad's old Omega watch on Ebay a couple of weeks back, the buyer was in America

Original auction was here

http://cgi.ebay.com/ws/eBayISAPI.dll...2517&rd=1&rd=1

Description reads

Quote:
I'm selling my dad's old watch, which was bought back in 1967 The movement number is - 24535039
Model/Ref number is - ST.105003
The watch still works and keeps accurate time
It's probably in need of some restoration work, as I don't believe it's had any in the past
Includes original reciept, warranty booklet and mini instruction book.

I sent the guy high res photos of the watch, back, front, side and the strap and answered his questions regarding the strap being a new addition


He ended up bidding on it and winning the auction
He paid for it, I sent off the watch, he received it, took it to a watchmaker and now wants a refund, because he says....


Quote:
Hi Adam.

Okay, I've taken the watch to my watchmaker in
Chicago, and there's good news and bad news.

The good news is that the movement is actually in
pretty decent shape. A bit of rust near the edge in
certain parts, but not bad at all. Could probably be
serviced just fine.

Here's the bad news:

1. One of the chrono pushers is shot, and in fact,
can no longer be pushed. Probably a $150 fix.

2. More important than #1, the caseback is not for a
105.003, but rather for a 145.012 (1968). In
addition, the dust cover inside of the caseback is not
from a 105.003. My guess is that these parts were
mixed in with the watch at some point over the years,
because the dial and movement appear to be from a
105.003. This is obviously a pretty material issue -
145.012s tend to sell for around $1,900 or so.

My sense is that the easiest solution here would be to
have you refund my purchase price via PayPal (I'll eat
the fee on my end) and I'll ship the watch back to
you. If you can get $3,000 for it from a local shop,
you should absolutely go ahead and do it. If not, you
may want to try to hunt down a proper caseback and
dust cover (and probably either fix the pusher or
disclose that it no longer functions). With those
parts, you may be able to get $3,000 for it even
though they are not original to the watch.

Also, just as an FYI, the bracelet which was on the
watch is too big for this model (20 mm versus 19mm
between the lugs). It was jammed in there pretty good
- I removed it and left it off the watch, as it
doesn't really fit this case. Of course, I'll send it
back with the watch, but you may want to put it on a
strap if you elect to try to re-sell it in the future.

My PayPal account is xxxxxxxxxx

Please provide the shipping address you'd like me to
use, and advise when the funds have been sent. I'll
pack the watch up tonight, and have it ready to go as
soon as the funds hit.
Problem is, I said in the auction it would probably need restoration and he only started asking questions AFTER he received the watch (like questions about the case back and internal parts of the watch)
Plus, i'd allready withdrawn the funds from my paypal account and put them on my credit card (sold it to pay off debt)



So, does anyone know where I stand with this? Do I have to issue him a refund?

Nikesh 23-01-2007 22:13
Re: Argh, need some ebay advice!
 
Well, you advertised the watch as ST.105003 and because it's a mixture of two models, I think you have to refund him as you have sold him something that isn't what you say it is. Just my thoughts though. I don't know anything about watches or ebay infact. :)

AdamD 23-01-2007 22:17
Re: Argh, need some ebay advice!
 
I have no idea either, I knew the watch itself was a 105.003 or whatever, but didn't know the case on the back was new or different
It only has an omega logo on it, no part number or anything
I didn't fancy undoing the watch to look inside, I just figured it was the original back, given its worn condition ...

SnoopZ 23-01-2007 22:17
Re: Argh, need some ebay advice!
 
Shouldn't he return the watch to you before you refund him?

Nikesh 23-01-2007 22:23
Re: Argh, need some ebay advice!
 
Maybe you could send him an email back, and give him an apology about the watch because you genuinely didn't know that it was different.

The Jackal 23-01-2007 22:25
Re: Argh, need some ebay advice!
 
Tell him to shove the watch up his ... and go buy a Timex.

I'm on your side.. There's a tiny issue with his purchase for which he took the risk.

" It's probably in need of some restoration work, as I don't believe it's had any in the past "

Thats good enough for me and what exactly can he do about it and even so how long will it take including legal costs ?

PS Nice watch btw

AdamD 23-01-2007 22:30
Re: Argh, need some ebay advice!
 
He should've known about the caseback, because I sent him a really high res shot of the back, which can be seen here...

http://www.dresch.co.uk/ad/PICT0319.JPG

He only asked about the back of it, after he received it

His email after he received it said

Quote:
Got the watch today - thanks for packing it so well.
Looks good, although I have one question for you. Did
you ever open the watch and look at the movement /
inside of case back? Typically 105.003s have a
stepped caseback, and this one does not.

I'm going to take it to a watchmaker shortly for a
service - I'll let you know if I find anything which
isn't right.

Dunno, but I got hit with a huge ebay and paypal fee for selling this watch, not to mention the £30 extra I had to pay for postage as well...ugh

Nikesh 23-01-2007 22:33
Re: Argh, need some ebay advice!
 
Quote:
Originally Posted by AdamD (Post 34204518)
That link isn't working for me? :confused:

Pia 23-01-2007 22:34
Re: Argh, need some ebay advice!
 
Quote:
Originally Posted by SnoopZ (Post 34204506)
Shouldn't he return the watch to you before you refund him?
Absolutely, if he sent a refund with no goods he wouldn't have a leg to stand on if the guy kept both.

Quote:
Originally Posted by AdamD (Post 34204518)
He should've known about the caseback, because I sent him a really high res shot of the back, which can be seen here...

http://www.dresch.co.uk/ad/PICT0319.JPG

He only asked about the back of it, after he received it

His email after he received it said

Dunno, but I got hit with a huge ebay and paypal fee for selling this watch, not to mention the £30 extra I had to pay for postage as well...ugh
What have you said to him in any replies to these messages?

I personally wouldn't give him a refund, has he left you any feedback?

He seems like he's being pretty decent about it, but i still wouldn't refund.

Shadow Demon UK 23-01-2007 22:35
Re: Argh, need some ebay advice!
 
One of the questions you answerd was -

Quote:
Hello. I sent some questions a few days ago (which you answered). A few more: 1. It appears the braclet is missing the end pieces. Also, it appears to me that this may not be the correct bracelet for a 105.003. Was this bracelet added to the watch at some point after it was purchased.
So if this is the same guy or if the guy who bought the watch read this he would know that all the parts are not original one's. I would Email him back saying that you will not refund it.

AdamD 23-01-2007 22:35
Re: Argh, need some ebay advice!
 
1 Attachment(s)
I've reduced the size and attached to this post.
Imagine the same picture, but at 3264X2448 heh

AdamD 23-01-2007 22:39
Re: Argh, need some ebay advice!
 
Quote:
Originally Posted by Shadow Demon UK (Post 34204524)
So if this is the same guy or if the guy who bought the watch read this he would know that all the parts are not original one's. I would Email him back saying that you will not refund it.

Yea, it's the same guy
I told him..

"I believe the bracelet is a newer addition to the watch, that's about all I know I don't have a history of the watch i'm afraid, as it's my father's watch."

He even said this in one ask a question thing

"Q: Hello again. Just wanted to let you know that I would be interested in your watch, but at $2,800 shipped (US) rather than your opening price. Any buyer will need to have it serviced, add a bracelet or strap and probably have the crystal replaced. If you are interested, you can reach me at xxxxxxxxxxx. Thanks. Darren"

AntiSilence 23-01-2007 22:43
Re: Argh, need some ebay advice!
 
You've provided enough pictures to show him what it looks like, and you have the original sales receipt that clearly shows "1967" and the model number which you advertised. You are not at fault in my opinion.

Shadow Demon UK 23-01-2007 22:44
Re: Argh, need some ebay advice!
 
Quote:
Originally Posted by AdamD (Post 34204526)
Yea, it's the same guy
I told him..

"I believe the bracelet is a newer addition to the watch, that's about all I know I don't have a history of the watch i'm afraid, as it's my father's watch."

He even said this in one ask a question thing

"Q: Hello again. Just wanted to let you know that I would be interested in your watch, but at $2,800 shipped (US) rather than your opening price. Any buyer will need to have it serviced, add a bracelet or strap and probably have the crystal replaced. If you are interested, you can reach me at xxxxxxxxxxx. Thanks. Darren"
Exactly, he knew it needed repairing and that it wasn't all original when he bought it so he shouldn't expect a refund. If i was you i would Email back saying i'm not prepared to refund it because you knew it didn't have all the original parts and then see what his reply is. He doesn't seem to be angry about it needing parts changed so he might just be trying to get his money back because he doesn't want it after all.

Pia 23-01-2007 22:50
Re: Argh, need some ebay advice!
 
I'd email him saying as nicely as possible that you don't think a refund needed in these circumstances, but if he gets funny then you could give him a partial refund, he'd appreciate the token gesture and it can go towards the repairs, but don't do it unless you really feel like you should.

Wicked_and_Crazy 23-01-2007 22:55
Re: Argh, need some ebay advice!
 
The description was obviously wrong and maybe unknown to you, however you did the decent thing and sent photos of the front and back. If he knew what he was talking about when he bid he wouldnt have bothered. My guess is he wasnt sure, got the watch and took it to a repairer to be told the bad news.

If it were me i'd be saying "sorry you saw the description and the pictures, the pictures would have told you the discrepancy if there was one" He was happy to bid on the item based on the pictures and at the end of the day it works as described so i dont think he has a leg to stand on.

I bought a scanner radio off of ebay a few years back and the seller failed to send the manual, belt clip for the radio and 2 parts of an aerial and ebay said it wasnt materially different to how it was described. Based upon this experience id stand my ground if i were you. At the end of the day he will give you bad feedback but its not your fault

---------- Post added at 22:54 ---------- Previous post was at 22:51 ----------

Quote:
Originally Posted by AntiSilence (Post 34204527)
you have the original sales receipt that clearly shows "1967" and the model number which you advertised. You are not at fault in my opinion.
Receipt is menaingless as it doesnt match the watch. Not saying it is but it would be argued as being for another watch unless it has a serial number on it

---------- Post added at 22:55 ---------- Previous post was at 22:54 ----------

Quote:
Originally Posted by Pia (Post 34204533)
I'd email him saying as nicely as possible that you don't think a refund needed in these circumstances, but if he gets funny then you could give him a partial refund, he'd appreciate the token gesture and it can go towards the repairs, but don't do it unless you really feel like you should.
Whatever you do dont give a partial refund as this indicates you are admitting fault.

AdamD 23-01-2007 22:56
Re: Argh, need some ebay advice!
 
2 Attachment(s)
The reciept and booklet, both have either the serial number or watch model on it and they do match the watch itself, in terms of the movement/mechanics, but apparently the actuall rear casing, isn't the original.

See attached files..

Wicked_and_Crazy 23-01-2007 22:57
Re: Argh, need some ebay advice!
 
Quote:
Originally Posted by AdamD (Post 34204539)
The reciept and booklet, both have either the serial number or watch model on it and they do match the watch itself, in terms of the movement/mechanics, but apparently the actuall rear casing, isn't the original.
I'd say you in the clear then, hopefully the manual doesnt show a different back?

Pia 23-01-2007 22:57
Re: Argh, need some ebay advice!
 
Quote:
Originally Posted by Wicked_and_Crazy (Post 34204534)
Whatever you do dont give a partial refund as this indicates you are admitting fault.
Well i wouldn't personally if it was me as i said earlier, but if he feels the need to do something and doesn't want the watch back then i'd say that was a better option, even if just £50.

AdamD 23-01-2007 22:59
Re: Argh, need some ebay advice!
 
Quote:
Originally Posted by Wicked_and_Crazy (Post 34204540)
I'd say you in the clear then, hopefully the manual doesnt show a different back?

Naw, the booklet bit has the movement number, model (105.003), date and other stuff on it (see screenshots above)

Wicked_and_Crazy 23-01-2007 23:01
Re: Argh, need some ebay advice!
 
Quote:
Originally Posted by Pia (Post 34204541)
Well i wouldn't personally if it was me as i said earlier, but if he feels the need to do something and doesn't want the watch back then i'd say that was a better option, even if just £50.
i wouldnt at all. If it went to the small claims court, first question would be why did you give a partial refund ;)

---------- Post added at 23:01 ---------- Previous post was at 23:00 ----------

Quote:
Originally Posted by AdamD (Post 34204542)
Naw, the booklet bit has the movement number, model (105.003), date and other stuff on it (see screenshots above)
Just hold out then, be civil, but at the end of the day he should have understood what he was biding on. If its that obvious that the back is wrong then why didnt he notice from the photo

Chicken 23-01-2007 23:01
Re: Argh, need some ebay advice!
 
Firstly - DO NOT refund without getting the watch back!

Myself, I'd tell him that the item, as all items on ebay are, was sold as seen. If he wants to push the issue let him open a paypal dispute where he will have to return the item via a trackable means (so you have proof the item is returned) before any refund is offered, and even then its largely at your discretion.

Wicked_and_Crazy 23-01-2007 23:02
Re: Argh, need some ebay advice!
 
Quote:
Originally Posted by Chicken (Post 34204546)
Firstly - DO NOT refund without getting the watch back!

Myself, I'd tell him that the item, as all items on ebay are, was sold as seen. If he wants to push the issue let him open a paypal dispute where he will have to return the item via a trackable means (so you have proof the item is returned) before any refund is offered, and even then its largely at your discretion.
empty your paypal account too, just in case payal try to recover the funds on his behalf ;)

TheNorm 23-01-2007 23:04
Re: Argh, need some ebay advice!
 
Quote:
Originally Posted by Pia (Post 34204541)
... but if he feels the need to do something and doesn't want the watch back then i'd say that was a better option, even if just £50.
£50 is less than a tenth of the price difference...

I know this is hindsight, but didn't you think to have such an expensive item valued before you sold it?

AdamD 23-01-2007 23:09
Re: Argh, need some ebay advice!
 
Quote:
Originally Posted by TheNorm (Post 34204552)
I know this is hindsight, but didn't you think to have such an expensive item valued before you sold it?

Truth be told, no I didn't
I knew the approximate value was £1500 for a watch in it's current condition, I had that exact offer from a UK company (watches.co.uk), which I wish i'd have taken..

The only questions he asked before it was paid for and sent, were about the spots on the main photo, which I said were on the crystal and would probably need replacing
He also asked about the accuracy of the watch, which I tested and confirmed was accurate, he then paid for it.

Pia 23-01-2007 23:09
Re: Argh, need some ebay advice!
 
Quote:
Originally Posted by Wicked_and_Crazy (Post 34204548)
empty your paypal account too, just in case payal try to recover the funds on his behalf ;)
That won't work lol, Paypal will just give him it and then they'll hound him for the money and they aren't known for being the most understanding when it comes to sending the debt collectors out.

Do you have Seller Protection? Did you send the parcel via trackable methods?

AdamD 23-01-2007 23:27
Re: Argh, need some ebay advice!
 
I had seller protection, yes, not sure on the value though..
The item was also trackable via parcel force (international datapost option)

---------- Post added at 23:27 ---------- Previous post was at 23:10 ----------

I replied

Quote:
Hi Darren,

Thanks for the update.

Before I say this next part, I mean no disrespect nor do I intend to be rude, but..

I'm not willing to issue a refund i'm afraid

I say that because I advertised the watch as fairly as I could, given the information I had on it's condition, history and general information about the watch itself.
The information I obtained from the original reciepts and warranty, were that the watch hadn't had any parts replaced and I went on that information on good faith, including (Again) screenshots of all original documentation on the ebay advert (link to website with the photos)
I included several high res photos of the watch, including the back/case on the original Ebay auction so people could inspect (up close) the casing, dial and other parts including the bracelet. (link to website with the photos)
I expressly stated that the watch would more than likely need restoration work, or servicing and you agreed to that in an original question asked before the auction ended.
Of those questions asked, you agreed that various parts would probably need replacing, including the crystal and strap.

If you wish to raise a dispute with Paypal however, please do.

Best wishes,

Adam

Chicken 24-01-2007 00:05
Re: Argh, need some ebay advice!
 
Quote:
Originally Posted by AdamD (Post 34204558)
If you wish to raise a dispute with Paypal however, please do
I'd of left that bit out myself.... :erm:

DES_1001 24-01-2007 00:14
Re: Argh, need some ebay advice!
 
yeah me too, no point giving him ideas!

lauzjp 24-01-2007 03:07
Re: Argh, need some ebay advice!
 
how do you fund your paypal account? direct debit? whatever - cancel it. and empty your paypal account, incase they decide to refund him anyway... :disturbd:

AdamD 24-01-2007 08:18
Re: Argh, need some ebay advice!
 
Well, that didn't work, heh

Quote:
Adam.

I'm truly shocked to read your response. I'm not sure
what to say.

I would recommend you reconsider your position, as it
really makes no sense at all. You'll notice that I
did not say anythinga about the crystal, servicing
required, dial, etc. in my e-mail. I bought the watch
subject to those issues.

However, the INSIDE of the watch is not original to
this watch. That has nothing to do with restoration
whatsoever. The caseback is from an entirely
different watch. The dust cover is from an entirely
different watch.

I'm not accusing you of fraud, as I truly believe you
didn't know about these issues. But Adam - this is
not the watch you advertised. The fact that you
listed the watch as best you could does not alter the
fact that you misdescribed it. It's not a matter of
intention, but rather of fairness in the transaction.

I've issued refunds from time to time in watch
transactions for reasons far less severe than this.
The watch is worth at least $1,000 less with the wrong
markings in the inside of the caseback and wrong dust
cover.

I'm going to give you one more chance to do the right
thing here Adam. Life is too short and the world is
too small to take the kind of stand you suggest you
are going to take. This issue isn't going to go away,
I can promise you - PayPal would just be the
beginning.

I am willing to eat the fees and the shipping costs
back to you. You suggested you had a buyer willing to
pay you $3,000 - you can take it to them and sell it
as you were going to do before.

Let me know your intentions.
Gonna negotiate with him and offer him a partial refund
I wouldn't feel right otherwise.

TheNorm 24-01-2007 09:17
Re: Argh, need some ebay advice!
 
Quote:
Originally Posted by AdamD (Post 34204685)
...Gonna negotiate with him and offer him a partial refund
I wouldn't feel right otherwise.
I agree with you. He makes the point:

Quote:
The fact that you listed the watch as best you could does not alter the fact that you misdescribed it.
Would you be willing to accept £500 less? If so, I'd suggest meeting him halfway, and take it from there.

AdamD 24-01-2007 09:43
Re: Argh, need some ebay advice!
 
Quote:
Originally Posted by TheNorm (Post 34204705)
Would you be willing to accept £500 less? If so, I'd suggest meeting him halfway, and take it from there.

Yea I would
I'm going to offer him that, i've emailed him back

AndyCambs 24-01-2007 09:47
Re: Argh, need some ebay advice!
 
Quote:
Originally Posted by AdamD (Post 34204723)
Yea I would
I'm going to offer him that, i've emailed him back
Just out of interest, you agree with his description of the watch (irrespective of fault)?

AdamD 24-01-2007 10:01
Re: Argh, need some ebay advice!
 
Quote:
Originally Posted by AndyCambs (Post 34204726)
Just out of interest, you agree with his description of the watch (irrespective of fault)?

With regards to the caseback? Yes and no
See, when I did some research into the watch, I assumed the back plate part, was original, as the same watch is for sale on this website

http://www.watches.co.uk/watch.php?w...a6f69801508877

If you look at the rear of the watch, it's identical to my own watch's back

And by identical, I Do mean identical

I knew the strap wasn't original, as the image on that page, shows the omega symbol on the strap and a different type of chainlink

danielf 24-01-2007 10:08
Re: Argh, need some ebay advice!
 
I agree that the guy probably has a point (but I know nothing about watches), and he actually sounds fairly reasonable. As far as I'm aware though, he can only complain about the dustcover? He's seen the caseback, so he bought that as seen?

Nikesh 24-01-2007 15:34
Re: Argh, need some ebay advice!
 
Quote:
Originally Posted by AdamD (Post 34204685)
Gonna negotiate with him and offer him a partial refund
I wouldn't feel right otherwise.
Good on ya. :)

Let us know how you get on.

AdamD 24-01-2007 15:35
Re: Argh, need some ebay advice!
 
He told me today what the issue was, basically the casebacking says the watch is model X, while the other parts are model Y

So we've agreed to a partial refund, he suggested £200, but I said i'd be happy to refund him £400

So that's done

I'm so....relieved.

Nikesh 24-01-2007 15:47
Re: Argh, need some ebay advice!
 
That's good of you. :)

gazzae 24-01-2007 15:49
Re: Argh, need some ebay advice!
 
Quote:
Originally Posted by AdamD (Post 34205079)

So we've agreed to a partial refund, he suggested £200, but I said i'd be happy to refund him £400
Why didn't you just give him the £200 he asked for?

AdamD 24-01-2007 16:27
Re: Argh, need some ebay advice!
 
Quote:
Originally Posted by gazzae (Post 34205096)
Why didn't you just give him the £200 he asked for?

Because i'm a nice guy :P
No, really, he was right about the value of it, it wouldn't be fair to not pay what I gave him.

AndyCambs 24-01-2007 16:31
Re: Argh, need some ebay advice!
 
I think that's very fair.
Presumably you are both happy?

gazzae 24-01-2007 16:34
Re: Argh, need some ebay advice!
 
Quote:
Originally Posted by AdamD (Post 34205146)
Because i'm a nice guy :P
No, really, he was right about the value of it, it wouldn't be fair to not pay what I gave him.
Fair enough. Still think its crazy though to double what he asked for.

If it had been me and he was happy getting a £200 refund I'd have left it at that.

AdamD 24-01-2007 16:49
Re: Argh, need some ebay advice!
 
Yep, we are
He left a nice feedback message on Ebay to
"Wonder seller. Extremely honest - went above and beyond. Highly Recommended!"

Wicked_and_Crazy 24-01-2007 17:02
Re: Argh, need some ebay advice!
 
Quote:
Originally Posted by Pia (Post 34204557)
That won't work lol, Paypal will just give him it and then they'll hound him for the money and they aren't known for being the most understanding when it comes to sending the debt collectors out.

Do you have Seller Protection? Did you send the parcel via trackable methods?
im still waiting for a refund via paypal and because the sellers account is empty Paypal wont complete the refund. Might be because the amount is smaller though.

---------- Post added at 17:02 ---------- Previous post was at 16:57 ----------

Quote:
Originally Posted by AdamD (Post 34205173)
Yep, we are
He left a nice feedback message on Ebay to
"Wonder seller. Extremely honest - went above and beyond. Highly Recommended!"
i dont understand why he only wanted £200 back when he stated that the value was $1000 less. I think he was trying it on. Paying an extra £200 for good feedback seems expensive ;) I can do that for you for much less!

handyman 24-01-2007 17:13
Re: Argh, need some ebay advice!
 
Your nuts. the guy has no recall, you described the wath as best you could not being a watch expert. He saw hi res pictures and could ask you any questions before hand. I'd have stood my ground I think he's taking a lend.

I would email him saying if he's willing to send it back you would issue a full refund and you can sell it to watch.co.uk for 1500.

TheNorm 24-01-2007 17:21
Re: Argh, need some ebay advice!
 
Quote:
Originally Posted by AdamD (Post 34205173)
Yep, we are
He left a nice feedback message on Ebay to
"Wonder seller. Extremely honest - went above and beyond. Highly Recommended!"
Both buyer and seller are happy. Sounds like an ideal transaction to me!

Nidge 24-01-2007 21:16
Re: Argh, need some ebay advice!
 
Quote:
Originally Posted by CrC-3rr0r (Post 34204513)
Tell him to shove the watch up his ... and go buy a Timex.

I'm on your side.. There's a tiny issue with his purchase for which he took the risk.

" It's probably in need of some restoration work, as I don't believe it's had any in the past "

Thats good enough for me and what exactly can he do about it and even so how long will it take including legal costs ?

PS Nice watch btw

Sounds good to me that does, you takes your chances on Ebay he took his chances and lost I'm afraid, he should have looked closer at the pictures he'd have noticed the discrepancies.

AndyCambs 24-01-2007 21:27
Re: Argh, need some ebay advice!
 
I think this highlights the problem with EBay - and I've nothing against either of these people - but I personally would never spend more money on there than I could afford to lose.

In the end, I think that the situation has been resolved to everyone's satisfaction. It's a shame with E-Bay that this sort of error is bound to crop up. The vendor doesn't know the complete history of the watch, and even if he had removed the back (not advisable as they're a bugger to put back), then there's no difference in the two backs apparently visible. The only way that the purchaser knew there was a problem - he took it in for repairs, which he knew were needed to some extent.

Chicken 24-01-2007 22:12
Re: Argh, need some ebay advice!
 
Quote:
Originally Posted by AdamD (Post 34204685)
Well, that didn't work, heh

Gonna negotiate with him and offer him a partial refund
I wouldn't feel right otherwise.
I'd just ignore his email. If he wants a refund for not as described let him take it through the proper channels (paypal) or nothing at all.

Remember if you DO offer a partial refund he can still make a claim through paypal if he wants to...

The Jackal 24-01-2007 22:20
Re: Argh, need some ebay advice!
 
Quote:
Originally Posted by Nidge (Post 34205432)
Sounds good to me that does, you takes your chances on Ebay he took his chances and lost I'm afraid, he should have looked closer at the pictures he'd have noticed the discrepancies.
Well to be quite frank I'm glad Adam didn't take our advice and has solved the matter very amicably - what a gentleman indeed.

Someone please place a Halo over Adam (maybe theres one there already ?)


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