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-   -   New Virgin EPG (https://www.cableforum.uk/board/showthread.php?t=33606725)

nn012 22-01-2007 21:56
New Virgin EPG
 
5 Attachment(s)
Sorry for the quality

nn012 22-01-2007 22:00
Re: New Virgin EPG
 
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more

nn012 22-01-2007 22:06
Re: New Virgin EPG
 
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even more

nn012 22-01-2007 22:08
Re: New Virgin EPG
 
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even more (2)

nn012 22-01-2007 22:12
Re: New Virgin EPG
 
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even more (3)

nn012 22-01-2007 22:14
Re: New Virgin EPG
 
5 Attachment(s)
finals

paul_hadley 22-01-2007 22:19
Re: New Virgin EPG
 
That looks excellent. :) Does Interactive look any different?

nn012 22-01-2007 22:22
Re: New Virgin EPG
 
Quote:
Originally Posted by paul_hadley (Post 34203626)
That looks excellent. :) Does Interactive look any different?
I dont know how it looks like on ntl but here all content just appears on a list, no frills about it.

paul_hadley 22-01-2007 22:25
Re: New Virgin EPG
 
Cool, thanks for the info (and the screengrabs). I'm looking forward to the NTL Telewest rebrand - should be good. :)

PS - I don't post here very often.

jase83 22-01-2007 22:50
Re: New Virgin EPG
 
hey all 1st post...

it looks very similar to the current telewest set-up (epg design and layout) but with some decent improvements (i.e elimination of 3 x 3 grid)...

I hope they have improved more of the UI

ps is subtitles accessible form the now/next bar as i've previously heard?

paul_hadley 22-01-2007 22:57
Re: New Virgin EPG
 
Quote:
Originally Posted by jase83 (Post 34203646)
ps is subtitles accessible form the now/next bar as i've previously heard?
Seems so - http://www.cableforum.co.uk/board/at...9&d=1169506531 :)

jase83 22-01-2007 22:59
Re: New Virgin EPG
 
nice one... that erradicates around ten clicks and threes sub menues.

thanks

ongman 23-01-2007 09:13
Re: New Virgin EPG
 
What is the differences between the Black mini guide and the white one.


ongman

Stuart 23-01-2007 09:44
Re: New Virgin EPG
 
Quote:
Originally Posted by ongman (Post 34203789)
What is the differences between the Black mini guide and the white one.


ongman
I suspect that the white mini guide is for partially sighted viewers. They may find the black text on a white background easier to read.

swissle 23-01-2007 09:50
Re: New Virgin EPG
 
Good effort.

You seem to get so much more on a Sky EPG bar style layout than on a Virgin/TW/NTL one. Its the only thing that lets the new EPG down. Oh, a red skin would be nice to choose from too :D

shugdot 23-01-2007 12:16
Re: New Virgin EPG
 
May look good but how many times will you have click to get programmes that you want to watch. Recently teleport is rarely available and the simple task of switching channels has become a nightmare. I reserve my judgement until the new service comes into force.

Nomark 23-01-2007 13:50
Re: New Virgin EPG
 
Quote:
Originally Posted by shugdot (Post 34203949)
May look good but how many times will you have click to get programmes that you want to watch. Recently teleport is rarely available and the simple task of switching channels has become a nightmare. I reserve my judgement until the new service comes into force.
Are you sure this is affecting everyone and not just you?

You might want to report a fault?

themelon 23-01-2007 14:12
Re: New Virgin EPG
 
Quote:
Originally Posted by swissle (Post 34203830)
Good effort.

You seem to get so much more on a Sky EPG bar style layout than on a Virgin/TW/NTL one. Its the only thing that lets the new EPG down. Oh, a red skin would be nice to choose from too :D
Skys Now and Next bar is absolutely crap, ntl/tw/virgin have always had the uper hand on the now and next bar imo.

Skys bar is solid so blocks off half the picture, it doesnt allow you to find out any info (synopsis) on whats on without going into that dreaded EPG complete with muzaq!

I has looked pratically the same since 1998, the last time I used it, you still had to navigate into the settings to get the subtitles.

What added functionality do you get on a Sky Now and Nex Bar? Is there something amzing im missing? :D

Nikesh 23-01-2007 16:16
Re: New Virgin EPG
 
Thanks for the screenshots mate. :)

mala786 23-01-2007 17:39
Re: New Virgin EPG
 
:shrug: thanks for the shots a little dark I think, I just home my box does not flip out this time, lets also hope customer service gets better!:shrug:

m.massey 23-01-2007 19:07
Re: New Virgin EPG
 
nice one look better, but have put a 7 day tv guide on it? it would be nice if there have

---------- Post added at 20:07 ---------- Previous post was at 19:50 ----------

hi all it my 1st post; nice one will there be a 7 day tv guide on it? can you let me now , thanks

Nikesh 23-01-2007 19:09
Re: New Virgin EPG
 
Quote:
Originally Posted by m.massey (Post 34204334)
nice one look better, but have put a 7 day tv guide on it? it would be nice if there have

---------- Post added at 20:07 ---------- Previous post was at 19:50 ----------

hi all it my 1st post; nice one will there be a 7 day tv guide on it? can you let me now , thanks
:welcome: to the forum! The standard STB (V Box) does not have a 7 day guide but the V+HD box does.

m.massey 23-01-2007 19:12
Re: New Virgin EPG
 
:) my 1st time hi all, will there be a 7 day tv guide on it ? can you let me now. thanks.:confused: :confused: :confused:

Nikesh 23-01-2007 19:13
Re: New Virgin EPG
 
I've just answered that question above your post. :p:

m.massey 23-01-2007 21:18
Re: New Virgin EPG
 
sorry for asking the question two times, thank you for answer

stevengray2005 23-01-2007 21:46
Re: New Virgin EPG
 
Just saw the advert for Customer services looks like their bringing the hours down and it will now close at 8pm instead of 12midnight and 5pm on Saturday this is in line with BT.

dilli-theclaw 23-01-2007 22:01
Re: New Virgin EPG
 
Quote:
Originally Posted by Stuart C (Post 34203820)
I suspect that the white mini guide is for partially sighted viewers. They may find the black text on a white background easier to read.
I find the white one in the pictures a lot easier to read.

Captain W 24-01-2007 01:36
Re: New Virgin EPG
 
Quote:
Originally Posted by themelon (Post 34204066)
..........What added functionality do you get on a Sky Now and Nex Bar? Is there something amzing im missing? :D
The Sky NOW and NEXT bar gives you access to
* What's on NOW and NEXT for your 50 favourite channels
* The facility to switch on/off subtitles and audio description via the help button
* Synopsis for current programme
* The facility to scan up and down the NOW and NEXT info for channels and the respective start times for up to 6 hours (however the synopsis can only be read for the programme being watched - this is something that is being worked on for - a much anticipated/long running request)
* The messages button to quickly check for email/text messages via sky active
* It also displays if the channel being watched is in HD; if it carries Dolby Digital; if it's broadcast in Widescreen; if it has subtitles; if it's got narrative description and wheather you can record the programme without Macrovision scrambling the picture


From what people report here and on Digital Spy, cable boxes are notorious for taking a while to change channel/give synopsis info/acxtion any request from the remote. So there is a world of difference between Sky and Virgin Media's banner - thankfully Sky's version doesn't take for ever to scroll through what's on the channel your watching (limited to up to 6 hours) and every other channel on the satellite platform.

swissle 24-01-2007 06:28
Re: New Virgin EPG
 
My miniguide has always been fast and contained the right data for nearly 12 hours. Including the ability to press i on the program you want information on including widescreen, rating and synop., instead of just the one you are watching. You can also turn subtitles on/off where avaliable. The new favourites gives you access to more than now and next, for the next 3 hours on the channel.

The functionality is now there, and the looks. It's now just a case of waiting for the current Pace & Samsung boxes to be replaced for something with a better spec - the TVDrive sorts most of the speed issues out.

shugdot 24-01-2007 08:22
Re: New Virgin EPG
 
I must agree with the Captain. The standard of Telewest is far inferior to Sky but it does have good Broadband for those of us not close to a telephone exchange. I am fed up being sent new remotes, being told to replace the batteries (batteries that last eight times longer than others still get the message to replace them after a fortnight - I no longer do), being told that there is nothing wrong with my Pace box, being disappointed that a series I have been watching on Teleport Replay doesn't show the final episode, being unable to know what programmes are on because No Programme Information is available. But as I said I have my Blueyonder and I will reserve my judgement on what Richard Branson has to offer till after the changeover.

Rapid Dr3am 24-01-2007 09:02
Re: New Virgin EPG
 
Quote:
Originally Posted by stevengray2005 (Post 34204530)
Just saw the advert for Customer services looks like their bringing the hours down and it will now close at 8pm instead of 12midnight and 5pm on Saturday this is in line with BT.
Where did you hear this? No-one told me I'm going home early.

themelon 24-01-2007 10:32
Re: New Virgin EPG
 
Quote:
Originally Posted by Captain W (Post 34204647)
The Sky NOW and NEXT bar gives you access to
* What's on NOW and NEXT for your 50 favourite channels
* The facility to switch on/off subtitles and audio description via the help button
* Synopsis for current programme
* The facility to scan up and down the NOW and NEXT info for channels and the respective start times for up to 6 hours (however the synopsis can only be read for the programme being watched - this is something that is being worked on for - a much anticipated/long running request)
* The messages button to quickly check for email/text messages via sky active
* It also displays if the channel being watched is in HD; if it carries Dolby Digital; if it's broadcast in Widescreen; if it has subtitles; if it's got narrative description and wheather you can record the programme without Macrovision scrambling the picture


From what people report here and on Digital Spy, cable boxes are notorious for taking a while to change channel/give synopsis info/acxtion any request from the remote. So there is a world of difference between Sky and Virgin Media's banner - thankfully Sky's version doesn't take for ever to scroll through what's on the channel your watching (limited to up to 6 hours) and every other channel on the satellite platform.

My box is absolutely fine at doing this and im sure many are: Ntls current Now and Next does the everything I require far better imo, messages etc are unecessary clutter. Synopsis, Subtitles, Audio Description are available by miniguide for all channels where available, info on w/s rating, repeat etc in synopsis.

I think it depends what Sky box you have, the last box I used pretty standard was an Amstrad absolutely crap! The Pace boxes were not much better. Most Sky installs will be done with the cheap boxes unless you request otherwise. So the standard service will be a slow as I experienced.

stevengray2005 24-01-2007 12:37
Re: New Virgin EPG
 
Quote:
Originally Posted by Rapid Dr3am (Post 34204743)
Where did you hear this? No-one told me I'm going home early.
I saw it in the screenshot for the new menus next to the new 0845 454 0000 number.

So what will happen to 0845 142 0000? Will it just go like 0800 953 9000?

ken 24-01-2007 12:52
Re: New Virgin EPG
 
look good

quadplay 24-01-2007 13:05
Re: New Virgin EPG
 
The 8am-8pm opening hours are the current ntl hours. I don't believe there's been an annoucement on whether the ntl or Telewest customer service hours will be used long term.

stevengray2005 24-01-2007 13:14
Re: New Virgin EPG
 
How come ntl are only open to 8pm?

djscrivo 24-01-2007 14:25
Re: New Virgin EPG
 
Anyone in stoke got this update yet? i like the new catch up layout where u select the day, ntls is really hard to find stuff at the mo.

ufitm 24-01-2007 14:30
Re: New Virgin EPG
 
where do i find these secren shots .as my tvdrive box is still shown the old one

djscrivo 24-01-2007 14:32
Re: New Virgin EPG
 
Quote:
Originally Posted by wfkbs (Post 34205072)
where do i find these secren shots .as my tvdrive box is still shown the old one
on page 1;)

bluecandylover 24-01-2007 16:03
Re: New Virgin EPG
 
It's Telewest in disguise :), The "Powering up" screen is sligly altered, the progress bar has just changed colours, the search and can banner is SLIGHLY altered with colour change.

TAZMANUK 24-01-2007 16:24
Re: New Virgin EPG
 
does anyone know when yorkshire region will get the Dulux make over of the EPG?

djscrivo 24-01-2007 16:42
Re: New Virgin EPG
 
Quote:
Originally Posted by bluecandylover (Post 34205185)
It's Telewest in disguise :), The "Powering up" screen is sligly altered, the progress bar has just changed colours, the search and can banner is SLIGHLY altered with colour change.
bits of ntl are in there as well ;)

shy_one 24-01-2007 21:13
Re: New Virgin EPG
 
Quote:
Originally Posted by jase83 (Post 34203646)
hey all 1st post...

it looks very similar to the current telewest set-up (epg design and layout) but with some decent improvements (i.e elimination of 3 x 3 grid)...

I hope they have improved more of the UI

ps is subtitles accessible form the now/next bar as i've previously heard?
Subtitles are available from the now/next bar (MiniGuide).

See my other post in the thread "Begun, this Virginercation Has [Firmware Review!]" for an explanation to the UI.

Quote:
Originally Posted by stevengray2005 (Post 34204530)
Just saw the advert for Customer services looks like their bringing the hours down and it will now close at 8pm instead of 12midnight and 5pm on Saturday this is in line with BT.
Quoting from the Virgin media brochure "Hello you" which you should receive with a letter from Richard Branson in a maroon and black envelope through which the address is very difficult to see (I would not be surprised if some are misdelivered) page 4:

Quote:
We are going to look after you

We're going to be there when you need us

We're working towards delivering amazing service every time. To help us do that, we've recently invested even more in customer service - over £5m in fact. So by the end of March, you'll be able to call us any day of the week, between 8am and midnight (bold print mine). And if you get stuck, or something with your service goes wrong, our technical team will be on hand to help 24 hours a day, 7 days a week.

Michael

---------- Post added at 22:13 ---------- Previous post was at 21:59 ----------

Quote:
Originally Posted by TAZMANUK (Post 34205204)
does anyone know when yorkshire region will get the Dulux make over of the EPG?
The software is being trialled in an area for each platform - Coventry (Langley), Ashford (Bromley) and Basildon (Knowsley - Telewest).

I would think that as the launch of Virgin Media is 14th February, that the software would be downloaded to other areas gradually between March and June subject to there being no serious problems with the trial in the pilot areas.

I don't know whether there is a planned roll-out schedule or not. In any case things can change at the last moment. I don't whether you are on Bromley platform but IIRC when CR3 or CR3.1 was scheduled to be released in Leeds in April :Yikes: 2004?, the code was pulled at the last minute because of problems.


Michael

m.massey 24-01-2007 21:38
Re: New Virgin EPG
 
is the email still on the new virgin epg and a chat &sms , like the old one.

quadplay 24-01-2007 21:57
Re: New Virgin EPG
 
Yes, the new EPG still allows access to TV Email, an SMS service and a chat service. The last two might be ex-ntl areas only, but I don't think so...

raymullan 25-01-2007 08:52
Re: New Virgin EPG
 
:shocked: Awesome! Thanks man, been dyin to see what the new epg would look like. Any idea when we (Belfast) will be getting the re-branded epg??

12noon 26-01-2007 06:09
Re: New Virgin EPG
 
Got a letter from Telewest yesterday saying the re-branding starts in February.
;)

ongman 27-01-2007 07:27
Re: New Virgin EPG
 
I got my letter yesterday about the re-branding it was a joint letter from Virgin Mobile and ntl:telewest.

ongman

Steve1977 28-01-2007 21:29
Re: New Virgin EPG
 
Looks identical to Telewest apart from the new colour scheme. Heres hoping its more responsive and the interactive works without the need for constant re-setting.

ken 28-01-2007 22:03
Re: New Virgin EPG
 
New Virgin EPG look good

quadplay 28-01-2007 22:25
Re: New Virgin EPG
 
Quote:
Originally Posted by Steve1977 (Post 34208448)
Looks identical to Telewest apart from the new colour scheme. Heres hoping its more responsive and the interactive works without the need for constant re-setting.
And the fact that navigation is now list-based instead of the 3x3 grid, so you can press a number to select an option (e.g., get to Visual and Audio Settings by pressing Home -> 8 -> 4, instead of Home -> Right -> OK -> Up -> Left -> OK, or whatever it was...)

ufitm 29-01-2007 07:09
Re: New Virgin EPG
 
Quote:
Originally Posted by djscrivo (Post 34205073)
on page 1;)
page 1 ? of what

zeetjeet 29-01-2007 12:10
Re: New Virgin EPG
 
anyone know when stockport gets it

djscrivo 29-01-2007 15:54
Re: New Virgin EPG
 
Quote:
Originally Posted by wfkbs (Post 34208566)
page 1 ? of what
this thread

TAZMANUK 29-01-2007 16:19
Re: New Virgin EPG
 
Does the new software still allow the function of HD Wide 720 and HD Wide 1080i in the display settings please?

thanks in advance

quadplay 29-01-2007 17:11
Re: New Virgin EPG
 
For the V+HD box, yes, it does. :)

rince 29-01-2007 20:54
Re: New Virgin EPG
 
Awww, back to lists. Just after I was getting used to to the 3x3 grid on my tvdrive..

Just got to wonder if the new EPG designer is a goth with all the black :)

Mind you, I do like the gold on black, very reminiscent of the Cornwall rugby team colours

Nikesh 29-01-2007 20:56
Re: New Virgin EPG
 
Quote:
Originally Posted by rince (Post 34209171)
Just got to wonder if the new EPG designer is a goth with all the black :)
Well, I'm glad they've decided to have the EPG black, I was really dreading Virgin Red lol. ;)


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