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LSainsbury 18-12-2006 14:45

Sold a tyre on eBay
 
Hi,

My partner sold a tyre on eBay for £15 - collection FOC or delivery for £10 within 15 miles.

Some guy bought it who was about 40 miles away - we where not very happy that he bid as we had stated the conditions of delivery on the auction.

So - she decided to sell anyway with the buyer paying £15 for postage.

When the buyer recieved the tyre he mail to say that there was a repair on the tyre wall.

In all honesty she did actually forget about the repair as the tyre is about 3 years old and had been siting in the garage. (BTW - the tyre was on a car for about a few weeks and has very little use).

When the repair was done, the garage told her her that the repair will be ok and road legal - if not - they would not have given her the tyre back (or would have replaced it).

The buyer now says he's had a visual inspection done and it's unsafe.

At the moment we've asked to see the inspection report.

Any idea's where we stand on this?

We coud of course do the right thing - get him to send it back (at his expense) and refund the cost of the tyre only. (It would cost about £14 to return it to us by ParcelFarce)...

Mr_love_monkey 18-12-2006 14:51

Re: Sold a tyre on eBay
 
hmm.. well to be fair, you're selling something different to what you were advertising, and I certainly wouldn't be happy in that situation.

.. and I wouldn't see why I would have to pay to return it, since what I paid for, wasn't what I got - sorry :)

..and who knows maybe it hasn't been a goodyear for him :D

TheBlueRaja 18-12-2006 14:55

Re: Sold a tyre on eBay
 
Tell him the tyre was sold under the genuine belief that it was road worthy and that you had been informed by a garage it was road legal.

Next offer him a refund of his money subject to him paying the postage as he believes it is unsatisfactory but you believe it is.

If this is unacceptable, stick to your guns and take the negative feedback. Some idiots like to use that fact you have good feedback against you but in the big picture its not so important to have been given the odd one.

Aragorn 18-12-2006 14:58

Re: Sold a tyre on eBay
 
What condition did she describe it as? (Link to auction?)
What repair? - had it been slashed or just a nail?
If it was described as nearly new, or similar, prob best taking it back - he might expect you to pay for it to get back to you if it's nothing like the description.
My 2c!

gazzae 18-12-2006 15:03

Re: Sold a tyre on eBay
 
I was under the assumption that if you had a puncture in the wall of a tyre then it couldn't be repaired.

Graham M 18-12-2006 15:03

Re: Sold a tyre on eBay
 
Im not sure why anyone would willingly buy a tyre off of eBay anyway, it depends on the size of course but they're not really that expensive, is he going to re-tyre his car with random tyres from eBay or something? :)

LSainsbury 18-12-2006 15:07

Re: Sold a tyre on eBay
 
Quote:

Originally Posted by Mr_love_monkey (Post 34181628)
hmm.. well to be fair, you're selling something different to what you were advertising, and I certainly wouldn't be happy in that situation.

.. and I wouldn't see why I would have to pay to return it, since what I paid for, wasn't what I got - sorry :)

..and who knows maybe it hasn't been a goodyear for him :D

All taken onboard Mr LM!

LOL! Groan......

---------- Post added at 14:04 ---------- Previous post was at 14:03 ----------

Quote:

Originally Posted by gazzae (Post 34181639)
I was under the assumption that if you had a puncture in the wall of a tyre then it couldn't be repaired.

It was repaired by a main dealer (I think they sent it away for repair).

It came back repaied and road legal.

---------- Post added at 14:05 ---------- Previous post was at 14:04 ----------

Quote:

Originally Posted by Zeph (Post 34181640)
Im not sure why anyone would willingly buy a tyre off of eBay anyway, it depends on the size of course but they're not really that expensive, is he going to re-tyre his car with random tyres from eBay or something? :)

Not sure I would eaither - but as they as say: "What's one mans rubbish is another mans gold"

---------- Post added at 14:06 ---------- Previous post was at 14:05 ----------

Quote:

Originally Posted by Aragorn (Post 34181636)
What condition did she describe it as? (Link to auction?)
What repair? - had it been slashed or just a nail?
If it was described as nearly new, or similar, prob best taking it back - he might expect you to pay for it to get back to you if it's nothing like the description.
My 2c!

Here you go: eBay Tyre

---------- Post added at 14:07 ---------- Previous post was at 14:06 ----------

Quote:

Originally Posted by TheBlueRaja (Post 34181632)
Tell him the tyre was sold under the genuine belief that it was road worthy and that you had been informed by a garage it was road legal.

Next offer him a refund of his money subject to him paying the postage as he believes it is unsatisfactory but you believe it is.

If this is unacceptable, stick to your guns and take the negative feedback. Some idiots like to use that fact you have good feedback against you but in the big picture its not so important to have been given the odd one.

This is how I think it'll pan out TBJ...

Aragorn 18-12-2006 15:10

Re: Sold a tyre on eBay
 
Hmm, he may well have a point:
Quote:

Originally Posted by ebay
virtually brand new condition!


Shaun 18-12-2006 15:13

Re: Sold a tyre on eBay
 
Tell them to get a life - you buy cheep, you buy twice.

If he spends £15 to send it back to get a £15 refund then he's a moron.

Julian 18-12-2006 15:20

Re: Sold a tyre on eBay
 
Quote:

Originally Posted by Aragorn (Post 34181648)
Hmm, he may well have a point:

Hmmmm yes, especially when you add in


Quote:

Originally Posted by lsainsbury
In all honesty she did actually forget about the repair as the tyre is about 3 years old and had been siting in the garage. (BTW - the tyre was on a car for about a few weeks and has very little use).

:erm:

LSainsbury 18-12-2006 15:25

Re: Sold a tyre on eBay
 
The annoying thing is as well is the fact that he bid on it despite giving the delivery details!

---------- Post added at 14:25 ---------- Previous post was at 14:21 ----------

Quote:

Originally Posted by Julian (Post 34181656)
:erm:



Why the face? Does rubber have a use by date?? :D I know some that does .....la laaaa..laaa la a....

/Gets coat

Julian 18-12-2006 15:27

Re: Sold a tyre on eBay
 
Interesting info on tyres ......

Quote:

The TIC also pointed out that although tyre manufacturers add anti-ageing chemicals to rubber compounds they are only active when the tyre is in use; therefore tyres fitted to spare wheels, caravans and trailers are particularly at risk of premature ageing brought on by ozone degradation and static 'sitting' for lengthy periods. Hence if an unused tyre reaches six years old it should not be placed into service.

From HERE

LSainsbury 18-12-2006 15:30

Re: Sold a tyre on eBay
 
Well it still has a few years to go and for £15 for a used / virtualy new tyre you cant complain - just make sure you change it out in two years.

handyman 18-12-2006 15:45

Re: Sold a tyre on eBay
 
Quote:

Originally Posted by Aragorn (Post 34181648)
Hmm, he may well have a point:

It was described as used and that opens up a world of grey area, it's perfectly normal to describe a used , repaired item as like new. If the repair was good and the rest of the tyre was in good nic then I cannot see how they can complain.

LSainsbury 18-12-2006 15:48

Re: Sold a tyre on eBay
 
Quote:

Originally Posted by handyman (Post 34181677)
It was described as used and that opens up a world of grey area, it's perfectly normal to describe a used , repaired item as like new. If the repair was good and the rest of the tyre was in good nic then I cannot see how they can complain.

OK - so it was described correctly would you say? (apart from the lack of info on the repair itself)

Jules 18-12-2006 15:51

Re: Sold a tyre on eBay
 
I think the problem lies in your wording, from the description it makes it sound like it is a tyre that is just a couple of weeks old. Hope you get it sorted :tu:

LSainsbury 18-12-2006 16:00

Re: Sold a tyre on eBay
 
Quote:

Originally Posted by Jules (Post 34181681)
I think the problem lies in your wording, from the description it makes it sound like it is a tyre that is just a couple of weeks old. Hope you get it sorted :tu:

True - I see that now. I would'nt have thought that the age would have mattered a great deal - apart from the info posted above. Granted I wouln't use it if it was 10 years old.

Robster 18-12-2006 19:21

Re: Sold a tyre on eBay
 
If you are arguing the case I think it might be worth trying to make the point that the tyre is was certified to be safe following the repair and is fit for purpose. Therefor generally speaking he got what he paid for, a used, functional tyre.

SnoopZ 18-12-2006 19:33

Re: Sold a tyre on eBay
 
Quote:

Originally Posted by Robster (Post 34181873)
If you are arguing the case I think it might be worth trying to make the point that the tyre is was certified to be safe following the repair and is fit for purpose. Therefor generally speaking he got what he paid for, a used, functional tyre.

But what happens if the buyer asks for proof from the seller that it's been certified to be safe? and the seller doesn't have proof?

LSainsbury 19-12-2006 09:35

Re: Sold a tyre on eBay
 
Thanks for all the advice. Will let you know the outcome when the buyer gets back to us.


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