A post to NTL
 

I am a long time customer with NTL, I've been with them since the 150k £17.99 days then I went to your premium service for £37.99 of 1mb then 1.5mb and so onwards to the mighty 10mb.

I accepted the 512k upload as would do, and put up with the lower download speeds but as long as I got above 5mb I was suited.

Now I need the upload so I can game on demanding games while my partner uses her pc on my network to talk to her family in America.

Currently my ping is about 30-50 while only my pc is online, but when she users her pc my ping goes to about 70-90. Now this is borderline and on some servers it is actually kickable as a high ping.

Now if you lower your upload to 384 on the 10mb service, I consider this a grossly misjudged act and if you do so your showing to your customers one thing.

That you are putting profits above quality in your services, and that dispite pleas from the people who pay for your offices and your job that you don't care and are going to roll out this 20mb service and don't say your not it's been seen with the trials you will roll it out for about £54.99 with the 512k upload likely.

If you do this you won't just loose me I plan on making an article for mass viewing with alternative internet providers.

NTL you are becoming the 21st's century answer to the joke which is AOL.

Re: A post to NTL
 

What you're forgetting is how the network works. ISPs only pay for the actual traffic cost on data uploaded to the internet rather than downloaded. So you uploading lots of data costs them a lot more money, this is why upload speeds are relatively low.

To be honest you are going to have to accept the lower upload speeds, unless you want to pay for a leased line or SDSL....

Re: A post to NTL
 

512k upload is a joke, to lower it when customers paid more to upgrade to it, and make it the same speed as a cheaper tariff is just a joke.

I am sure more than half this forums population would agree with me on that one, and I am not just talking about the heavy p2p users I am talking about gamers like me who have a network at home.

If NTL even bothered to offer a solution I would be interested but I am not going to upgrade to 20mb, their is no need on the internet today for 20mb downstream speeds which are unusable since half the internet's servers cannot provide on that speed.

Re: A post to NTL
 

to download data you need to uplodoad. if you max the upload you are going to increase your "ping" so you will get kicked in games. if you want to blame someone, blame your partner for taking your upload while you want to play games

Re: A post to NTL
 

OR, blame NTL for lowering an upload speed?

Re: A post to NTL
 

Thank you.

Posts like his is the reason I left this forum.

My gf uses the net and my ping remains safe due to my upload speed, lowering the speed is what caused this problem.

I am sorry your CF syndrome makes it impossible for you to see this. Dev.

And thanks to Druchii for some common sense posting.

:):tu:

Re: A post to NTL
 

Some of us aren't even seeing 256kbps up with peer-to-peer (gaming) traffic on a good day, never mind 384!

Roll 2D+900 for your ping :mad:

Re: A post to NTL
 

I hope the 384k upload is just a typo on their website. :)

Re: A post to NTL
 

909... Damnit...

Re: A post to NTL
 

I'm on 4Mb with 400Kb upload, and I don't have any problems on UK/European game servers (Battlefield 2, 64 player) even while my mrs is using her PC for her online games on the same connection.

Re: A post to NTL
 

of course thats only true once the data goes outside the Virgin Media network, inside theres zero (artificial) cost.

funny you hightlight the very reason the DOCSIS kit is designed to allow better down than up, and thats the old cashcow leased lines.

that cash cow model is so 90's and its about time that limit was lifted to help encurage UK tech growth , it worked for the US markets, and why we see so many US based cheap and cheerful Co-Location companys there.

the current DOCSIS-2 upload rates are more than good enough to give us usable (upto)1.4 mbit, its the pure profit accounting monkeys and the Virgin Media tower not being techy informed that is killing growth in the UK markets.

it was proved that the current equipment, ntl250 etc can give good upload rates when they tested the 20mbit download, and for a short time before they locked it down, the uploading was great, as reported by several people reading this board right now.

the one report here for the DOCSIS-3 50mbit/s closed tests using the
Touchstone Wideband Modem
http://www.arrisi.com/consumer_produ...User_Guide.pdf

http://www.cableforum.co.uk/board/sh...7#post34159347

"I have just finished an NTL trial for 50mb, i was asked to keep quite about it but apparantly its now going public.
At its best i was getting 56mb down and 6.5mb up althought the upstream is now set at 1.5mb. I believe its a £50 for 50mb service when its released"

Re: A post to NTL
 

All this for a typo, amazing ...............

Re: A post to NTL
 

typo or not, its still valid.............

Re: A post to NTL
 

Indeed

Re: A post to NTL
 

Are we sure its a typo if so what are the new speeds for 10mb, if they dropped the 4mb upload likely they will drop the 10mb upload.

Any ideas?

Re: A post to NTL
 

Indeed Bill, so much so, that your going to be ringing round monday to try and make sure it isnt infact a typo,and good you for that effort...

if the accountants get wind of it though, a simple typo can and does become official mandate if they think they can get away with it LOL.

Re: A post to NTL
 

With this response? :rofl:

Re: A post to NTL
 

:LOL:

bill seems to have some interesting and informed friends over the years, so perhaps he can find out if this is a typo and goes nowere, we shall see soon enough ;)

Re: A post to NTL
 

surely most data will be going outside of Virgin's network?

As for the apparently "lower" upload speeds, people have just realised that their line is not getting 512k upload and thought that NTL have lowered it rather than it just not being the fact that NTL can't provide that even though the line is meant to.. and anyway, that typo has been fixed.

http://home.ntl.com/websales/product.do?id=3264

Re: A post to NTL
 

I expect this thread can now be put to bed, given that this all started due to a website typo: http://www.cableforum.co.uk/board/sh...2&postcount=85

Re: A post to NTL
 

Couple of things I should correct:

1) As stated above, the 384K upload could be a typo on the site. Before we all start bitching, it might be an idea to wait and see if it's true.
2) The 20 meg trial was just that: a trial. NTL have a lot of trials for various speeds and technologies. It doesn't automatically follow that they are going to offer those speeds and technologies any time soon (if at all).

---------- Post added at 09:45 ---------- Previous post was at 09:16 ----------

Bill should. He did (and still does, I believe) work for NTL. He probably knows a lot of people involved in the Broadband network.

Put it this way: I would be more likely to trust that whatever Bill (and various other staff) is true than a rumour.

Re: A post to NTL
 

As previously stated, a typo, nothing more. Excitement over.