PVR release dates
 

December:

Cardiff
Swansea
Nottingham
Belfast
Kirklees
Reading
Northampton
Leicester
Cambridge
Coventry
Swindon
Grimsby
Oxford


Early 2007:

Solent
Oldham
Derby
Sussex
Wessex
Surrey
Baguley
Leeds
Peterborough
Norwich
Wearside

Currently looking for testers in teeside and glasgow.

Re: PVR release dates
 

I hope your right on those mate :) you got any idea on what NTL is gonna charge their loyal customers for a new shiny PVR box?

Re: PVR release dates
 

I'm in Glasgow - how do you get to be a tester?

Re: PVR release dates
 

I'm in Teesside and am also ready, willing and able lol :D

Re: PVR release dates
 

Ditto. I'm in Glasgow as well.

Rorschach

Re: PVR release dates
 

Coventry? December? GodDamnIt!!! That means I've gotta get my Xmas bonus now for a HDTV set!!! ;)

Any news on what actual HD content were gonna have for the TVDrive when us NTL'ers get it? Any details to get us all drooling?

Re: PVR release dates
 

Do you know the release dates for london :)

Re: PVR release dates
 

Glasgow area here also and available for testing alongside my trusty TiVo...

Re: PVR release dates
 

Testing is already in progress in Teeside & Glasgow, but its a staff test/trial to work out all the bugs.

Re: PVR release dates
 

I got the release dates of MEG (NTL Intranet).

Testers I'll get some more details, might need a few account details and I'll submit you guys. Can't do loads though, work will get suspicious.

Re: PVR release dates
 

Customers in Glasgow and Teesside areas can now order TVDrive. Just call Customer Care on 150 from an ntl phone or 0845 454 0000 (or Sales on 0800 183 1234)!

Sorry, but ntl customers outside the Glasgow and Teesside areas cannot currently order TVDrive. TVDrive should be coming to the remaining ex-ntl areas over the next few months.

Re: PVR release dates
 

Super! I'll have to wait as my Dad has gone away and he is the account holder :)

Re: PVR release dates
 

What a surprise, London is left to rot yet again.

I guess that the PVR is next years 'Coming Soon' (oh, how I've missed that one since Interactive was released!) for those of us who live in the capital city.

I wonder if we'll get it before or after VOD (which incidentally, we're going to have by Summer 2006 according to NTL's highly accurate and bang up to date web site).

Well done NTL, you really know how to make us all feel wanted.

Re: PVR release dates
 

You're not the only one. I live a few miles (literally - I can walk it in 45 minutes) to the Bromley super head end, and we don't get it until next year..

Re: PVR release dates
 

Well if it's any consolation, you're getting a nice new billing system lol!

Re: PVR release dates
 

Getting TV Drive installed on Friday :)

Re: PVR release dates
 

I've just phoned both the Sales & CC and neither of them could take orders for TVDrive.

How did you manage to get one?

Rorschach

Re: PVR release dates
 

I don't see Hertfordshire on the list either - hubby keeps on nagging to get Sky + but I'm trying to talk him into staying with ntl as the nex box is "coming soon"

Re: PVR release dates
 

I hear Glasgow and Teeside customers will be able to get the TV Drive from the 14th Nov, but only on a limited trial full rollout will be early 07.

Re: PVR release dates
 

Just spoke to CS told me that release date for Glasgow and Teeside is 14/11/2006 and they can pre order now and Belfast release date is December 14th and they can preorder at the start of December :)

Re: PVR release dates
 

Next Tuesday 14th seems to be the official launch date in ntl's Glasgow (and Teeside) areas but they are taking pre-orders from this week. £75 to replace existing STB or £5 per month to relocate existing box upstairs - with £10 subscription in addition to family pack.

Re: PVR release dates
 

Hmm, that's the date I was given for Guildford. I guess i wont hold my breath if it's only being rolled out in the trial areas on the 14th!

Re: PVR release dates
 

Live in Glasgow and just tried calling sales and customer care, told not taking any kind of orders for a couple of weeks at least.....but Glasgow is apparantly first (training happening now).

Re: PVR release dates
 

The plan is to roll out to a certain amount of customers then have a full release after a month or so.

It is still being tested by staff at the moment to make sure there aren't any problems with the box and new software.

Re: PVR release dates
 

On the Telewest forums they are awaiting a new "code drop" for the TV Drive. Will the ntl TV Drives come with the new software preinstalled or will they eventually be updated along with the units on the Telewest cable network later this month?

Re: PVR release dates
 

Ntl's Version of the TV Drive has a new software code which is an altered version of the Telewest epg. This is what is being tested on the Box to iron out all the kinks.

The lastest version should be on the TV Drives when they are installed or will be downloaded once the box has been installed.

Re: PVR release dates
 

i want it now! Just phoned and they said i should phone back in a week and then they'll take my order! How have some of you managed to preorder already?

Re: PVR release dates
 

stoke on trent get it 26th january.

Re: PVR release dates
 

That's quite correct sir, i spoke to some guy on the phone about getting this installed and he said he needs to get his supervisior because it wouldn't let him add the thing, so 3 mins later he said the system hasn't been upgraded so that's why they can't add the install.

So i don't see how people are getting this installed on friday when they said it wont be installed till after the 14th.

PS
I've to get a callback tomorrow to book my tv drive. :D

Re: PVR release dates
 

Called CS spoke to a very nice girl who told me to call back after the 14th or once i had received the mail drop later this week......


Called back 5 Mins later and BINGO ordered TV Drive being installed Tommorow !

no probs
Airbus is 1 happy bunny !:hyper:

Re: PVR release dates
 

Thanks, I know this to be correct as I am an employee. I have had access to the TV Drive and love it:D

Re: PVR release dates
 

Woah !!
Tommorrow?

I was going to ring CS then thought about holding off untill the 14th because of the comments on this site... but, tommorrow?! :Yikes:

Please tell me how it goes!
-Chris

Re: PVR release dates
 

Does anyone have the prices if you currently have two STB, and want to change one of them for a PVR? Currently paying £15 per month for the additional STB, but my understanding is that if you currently have one STB, and add a PVR, then its £10 for the PVR and £5 for the additional STB.

Re: PVR release dates
 

I've just ordered it now as well. They said they could install on the 13th, but earliest date that i'm available is 18th, so I'll soon have tv drive!!!!!!!!

Re: PVR release dates
 

Has anyone in Glasgow managed to pre-order the TVDrive? If so which number did you use Sales or CS? - tried yesterday but no luck - was told to ring back in a couple of weeks.

I want!

Re: PVR release dates
 

Same thing happened to me, they kept transferring me around customer care and sales until one eventually said I'd have to phone back on the 14th so I guess it's just a matter of who you get.

Re: PVR release dates
 

Apparently i'm one of the first ones in glasgow to have this installed, well that's what the nice chap told me on the phone.............anywho it's booked for this saturday between 8am and 1pm.

Sweet as f%^k:D

Re: PVR release dates
 

Apart from all the staff that already have them:p:

Re: PVR release dates
 

Was it Sales or CS number you used?

Re: PVR release dates
 

Will let you know how my install goes on Friday.

Only drawback is the missus won't let me buy a new LCD HD tv and insists our 11 yr old CRT will do fine...

Re: PVR release dates
 

wooo hoo, booked in for saturday!

Re: PVR release dates
 

Dont think I will be bothering with one of these things, I have a discount where I get the 2nd box free anyway, so if I change to the TV drive I will lose that discount and end up paying for the TV drive and the 2nd box as well, plus we dont need 3 boxes in the house!

Re: PVR release dates
 

Airbus is no longer a happy bunny infact airbus is a very very p****d off bunny! :ninja:

The saga of today...so far ... watch this space ..
1230 comes and the nice ntl installer man calls, jump in car and zoom home to let him in .... so far so good ......

Said NTL installer has shiny samsung stb in his hands... asks him where shiny TVDRIVE is and am told not available yet , Next month m8 .:shrug:

He calls work management who confirm to him they havent gota launch date for the TVDRIVE in the area yet.

I call NTHell CS who denie an order was ever placed and that an engineer is coming today :nono: (introduce Installer to Customer service guy... yadda yadda yadda OH ... !)
CS accept engineer is stood in my lounge after some debate CS decide that sales have ordered TVDRIVE in error and confirm it WILL NOT be available till December at the earliest and suggest engineer leaves for next job as its wasting his time !!!! (What about mine ?????).

Vent my anger at Wythenshaw CS Manager who offers to transfer me to disconnections if im so upset.:bigcry:

Ask for call to be escalated and why CS can order a product thats not available ... Answer: cos they can !.

1430 Get a call back from Manager at Wythenshaw explains the sales person who placed the order shouldnt have and he has backordered it for December and i will get a call when its released in December but that might slip in to 2007 !

Re: PVR release dates
 

Nooooooooooooooooooooooooo!:mad:

I guess this will probably be the case for me then as well when they come out on the 18th. One thing though. As I am not a tv customer, i will get the tv drive for free. If they bring me a normal stb and i have it installed (as I really want to watch lost when it starts THAT NIGHT, do you think they will free upgrade me to tv drive when its available since thats what i originally asked for?

Re: PVR release dates
 

Steve, whereabouts are you? Pilot installs are due to start in the Glasgow and Teesside regions only on November 14th. Anyone outside those areas, or who has an install date before then is likely to be disappointed I'm afraid.

Re: PVR release dates
 

Glasgow and Teeside are the only places due to get TV Drive this month. Its still a small trial. Full Release will not be till early 07.

Re: PVR release dates
 

Just spoken to Sales regarding the PVR.

I live in Luton and they have confirmed the 'go live' here as 12th December.

Spoke to a very informative chap who was more than helpful. I have two boxes currently (paying £15 for the second one) and he confirmed that when I replace one box with a PVR there will be no additional charges and no installation charge as I subscribe to the Family Pack.

He also confirmed that the PVR will be able to record two channels at once whilst watching a third. He also said that they will be adding some HD content at no extra cost over the coming months (things like the History channel to begin with).

He then added me to his 'list' and confirmed that he will personally call me back to arrange an installation date. There were already eight people on his list but they are obviously expecting a huge response when the info hits the whole customer base.

Fingers crossed .....

Re: PVR release dates
 

i'm in glasgow, so should hopefully be ok then!

Re: PVR release dates
 

Just spoke to CS they have taken my details to call me when the release date is for Belfast. I asked her that I had a second box already, she confirmed that they will install the PVR and leave the second box where it is, the cost is £10 per month for the PVR/HD and £5 for the second box.(free installation), so really not costing anymore than I'm paying at the moment:D :D .... at last some good news from NTL :tu:

Re: PVR release dates
 

Glad i stumbled on this forum thought PVR was a long way off.
Phoned NTL CS number to enquire about roll out date and was told
they had no info at the moment and to wait for mailshot. Decided
to call Sales and as a result have secured an engineer to fit on
Thursday after Nov 9th . No installation fee and as I have already have
a second box no increase in monthly rate.

Re: PVR release dates
 

Just had a call from NTL, installation now rescheduled to the
morning of Nov 14th.(live in Glasgow area).

Re: PVR release dates
 

Just got the call 20 seconds ago:td::p:

Re: PVR release dates
 

Could you let me know which number you called? I've just been through to CS (on 150) and been told that they cannot take any orders for Glasgow area until 14 November and there is no pre-registration!

Re: PVR release dates
 

I too called CS on 150 at first and got no joy.I then called on
0845 045 0019 sales and they set up the 9th Nov slot.But got
call this morning saying it was not possible to fit until 14th. So
arranged for Tuesday 14th between 0800 and 1300.

Re: PVR release dates
 

Yes it would be nice to see a date for Herts :D

Perhaps some nice person in the know will reveal all, perhaps nearer the time ;)

Re: PVR release dates
 

I phoned sales this morning and was told that the availability date for Bromley, Kent will be 23/1/07.

Re: PVR release dates
 

ok.

so when i get my pvr installed what hd content should i expect to be available ?

when i rang ntl they mentioned something about the history channel ? what about the BBC HD content - Planet Earth, etc.

does anybody know if this content will be available ?

Re: PVR release dates
 

A friend of mine who moved to Sky last November got a call from ntl today offering her a TVDrive if she came back to ntl. She is in Yately and it was claimed they would install before the end of the month. From what's being said here I think it's going to be more like December.


A.

Re: PVR release dates
 

Queries on PVR

I have 3:

1) I currently use RF to send my STB output around the house (coax). Does the PVR box have an RF output?

2) Does the PVR also act as a cable modem, or would I need to move to a standalone cable modem?

3) Does the PVR use the same remote codes as the samsung stb? Ie if they were in the same cabinet, would the one remote try to change channels on both boxes (which would be a right pain) - I need to leave both boxes in the living room to take advantage of my coax (i'd rather not have to go out & buy a digisender after putting in all that coax)

Thanks

Re: PVR release dates
 

I rang NTL 3 times yesterday and this is what i got told.

NTL Rep 1) BBC HD, ITV HD, CH4 HD (new channel he said), HISTORY CHANNEL, Sky sports.

NTL Rep 2) The same as Sky. I said i dont think so, she said thats what she was told.

NTL Rep3) BBCHD, ITVHD, CH4HD, History CHannel.


Good to see they know as much as we do! lol..I said can i sign up now, they said no, to call back a week before the 12th Dec.

Corby, Northants.

Re: PVR release dates
 

Cheers for that info Rephlex, am in Kettering myself so know roughly when to bugger NTL for the tvdrive :D

Re: PVR release dates
 

Just called the Sales number above and got an istallation arranged for 18 November. Thanks Scotia, you're a hero:) .

Re: PVR release dates
 

Rep 3 was correct :)

Re: PVR release dates
 

Yes, although if you have HDMI enabled, RF will be disabled
TVDrive customers will use a standalone cable modem.
For many functions, the remote codes are the same - the number buttons, for example. If you're keeping your existing box when having TVDrive installed, the installer will run cable to wherever you want the 2nd box located.

---------- Post added at 16:51 ---------- Previous post was at 16:50 ----------

Not quite ;)

Customers in ex-ntl regions will not see HD content right now. It will be introduced over the next few months but I don't have an exact date.

Re: PVR release dates
 

I know but the line up of channels was correct. I mean on Demand still doesn't work:D .

Re: PVR release dates
 

Any hints as to when it can be expected in Andover/Salisbury?

Would be nice if it is this side of Christmas as it will solve no end of arguments about Christmas telly viewing :)

Re: PVR release dates
 

Yeeeehaaaaaaaaa, you guys are great..... Got ma PVR coming next Tuesday... Launch day!!!!. Thank you guys for the info. In the glasgow area and phoned the sales line, not 150.

Boab

:D

Re: PVR release dates
 

GET IN!!!!!!!!!!!!!!!!

Mine's being installed Wednesday. Thanks for the phone number tip Boab.

Option 2 if anyone's interested.

Rorschach

Re: PVR release dates
 

Is this gonna be like that slow arsed (and still on going) update for VOD? No one ever mentions my area and it's always the last on the list. Wirral.

Re: PVR release dates
 

You can order Tv Drive in newport / cardiff area from the 12th December

Re: PVR release dates
 

Just got my partner to call sales regarding TVDRIVE in Stevenage and they said call back on 14th December as that is when it is availible in the area. Can't wait!! Sounds like the best Crimbo present out there!!

My Samsung TV will be a year old and has been long waitng for a HDTV feed other than XBOX 360 and an upscaled DVD player.

Please ntl:Telewest/Virgin Media don't let the side down.

Re: PVR release dates
 

must make a note of that as I'm down the road from Stevenage

Re: PVR release dates
 

Spoke to cs and sales at NTL on Tuesday and they confirmed that the Herts area covered by Luton is going live with PVR on 12th December and to call back at end of November to get added to list for FREE installation, providing existing STB is retained in another room, for just £10 per month extra.

Re: PVR release dates
 

Couldn't you just ask them nicely? Don't see why you have to resort to *n*l sex. ;)

Though I suppose it would be fairly motivational.

Re: PVR release dates
 

Thanks for the heads up guys... have just arranged mt TV Drive install for the 16th!

Re: PVR release dates
 

Indeed, but this means if I want to use HDMI in my living room, and I also want to distribute my RF from the living room (my current RF distribution source) to the 4 other TVs in my house, that's a problem.

Thanks very much for the answers though - it's given me some stuff to think about.

Re: PVR release dates
 

LoL you nutter ;) ofcourse I'll be asking "nicely" am thinking when to ask that lovely sales department...might just do it tonight when I get back home from work.

Re: PVR release dates
 

Does anyone know if taking the new PVR ties you into a 12 month contract?

Re: PVR release dates
 

It does tie you into a new 12 month contract on the Telewest TVDrive so it's bound to be the same for NTL

Re: PVR release dates
 

It is also worth noting that you are tied to 12 months for the second STB if you opt for the £5 deal:

From http://www.telewest.co.uk/html/tvdrive/faqs.html

Re: PVR release dates
 

Damn! I'm looking to move house April/May time of next year and was going to go with Freeview in the new place. We don't have an aerial at the current house, so looks like i'm stuck with paying £75 install fee then £10 base pack per month + £15 per month on top to rent the Tvdrive....and I'll be stuck in a 12 month contract :mad:

All this just because i want to ditch the video recorder and record via a PVR drive! In fact it looks like it will be far cheaper to just get an aerial installed for freeview, ditch NTL and buy a nice Humax pvr9200t for 180 quid.

Re: PVR release dates
 

Well, ntl sales are now saying December 12th for the Guildford area (I'm GU14) and said I could book an install for the 13th. I hope it doesn't slip as it would be nice to have it installed in time for Christmas.

I'm guessing TiVo could use the live tuner on the TVDrive for remote recordings when not at home? :)


A.

Re: PVR release dates
 

At the moment i have just ntl BB & Telephone, When i order the tv drive will i have to pay the £70 charge??,

Re: PVR release dates
 

Get NTL to relocate the Samsung when they install the TVDrive. (This will be standard practice for people keeping their existing box)

Re: PVR release dates
 

Quadplay, if we get the PVR and we keep the Samsung for another room will they use the Samsung for broadband or will they also provide a standalone modem?
Thanks,

Michelle

Re: PVR release dates
 

If you already use the Samsung for broadband, it would make sense I suppose to keep using it - but I haven't seen any official guidance on this scenario, so the honest answer is I don't know!

Re: PVR release dates
 

Thanks, I guess I was worrying more about re-wiring but I suppose they will be doing some anyway, so a bit of extra for the broadband is nothing compared to having to supply a modem.

Don't suppose you know when the PVR will be available in HP8 by any chance? ;)

Thanks for you help!
Michelle

Re: PVR release dates
 

Just tried to order it and the system is down.

The CS rep asked for our STB number and the Smart Card number for some reason :)

Re: PVR release dates
 

You managed far better than I did. I called NTL sales on Wednesday and spoke to a girl who advised she had the training and that sometime in December it would be available , wasn't able to book it for me. Seems I like the touch to get someone to do a booking for me if indeed they are meant too? I live in GU16, perhaps thats the difference.

Anyway will try again and see if 3rd time lucky makes any difference..

Re: PVR release dates
 

Check this ntl world page it says about ntl tv drive
http://www.ntlworld.com/technology/h...e_zone=219.4.2

Re: PVR release dates
 

hey every one glad to see this is finally gonna be avalible for ntl customers any one know when it will be avalible in the portsmouth area

Re: PVR release dates
 

And ofcourse people are going to hang around waiting while sky HD comes down in price :erm:
When is warrington/runcorn area to get them?
No need to hold my breath?

Re: PVR release dates
 

If Sky HD comes down in price then NTL will have to come down in price too so you will not have lost anything!

Re: PVR release dates
 

On another forum I belong (which is for users of the SW package they have) there has been an in joke for the release of the SW for Pocket PC users (iPAQ etc) which for over 18 months has been its being released on monday.

I myself wont be bothering with a PVR STB as I have a digital box connected to a £450 sony HDD.DVD-/+R, and if NTL do merge with ITV I'm going to think about cancelling my entire NTL package (Phone/STB/BB which doesn't get above 5Mb), As I cannot stand ITV anymore after the cr@p F1 covearge/adverts

Re: PVR release dates
 

What a great reason to cancel, as you don't like ITV:rolleyes:

Re: PVR release dates
 

I feel the same after the demise of Bernievision but I digress...

Install moved from today to next Tuesday along with the rest of the Glasgow early adopters.

Re: PVR release dates
 

I though the install dates would be changed. Still a few things they are trying to sort out in Glasgow.

I have had the box a month and VOD only started working last night.

Re: PVR release dates
 

Rang CS for my own personal amusement. Just to check weather my previous experience of CS being half informed/non informed/hey let's just make **** up morons had changed.

Call 1.
Yeah TV Drive will be available in your area before 21st December. No extra charge. No install charge. (I have only one box)

Call 2.
TV Drive is a product not yet available and won't be for the next few months. Any prices? No.

Haha. No change in CS then. Morons. I don't doubt that further calls would reveal further amusing answers to a simple question.

Re: PVR release dates
 

normally i spring to the defence of CS staff as generally its policy thats the problem but in this case they have no excuse,

the TV drive and info regarding it such as pricing has been on the ntl intranet for weeks if not a month now so they've all had plenty of chance to read it just haven bothered, also for dates it tells you the date on the postcode checker so they can check on there to give a rough idea of the roll out date for a particular area

Re: PVR release dates
 

TV Drive will be in the Wirral Area for Jan 07.