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-   -   NTL Interactive (https://www.cableforum.uk/board/showthread.php?t=31180)

pak470 01-07-2005 12:49

NTL Interactive
 
Does NTL interactive ever work?? since going cable 8 weeks ago i have found the red button on the remote as good as useless or the STB just locks up and has to be rebooted.:(

Neil 01-07-2005 13:23

Re: NTL Interactive
 
IMO/Experience, ntl's so called interactive 'service' is pants.

If you have a search on the word interactive, you will see that many are unhappy with it, & once they go to Sky & use Sky's red button features they wonder why they put up with a 2nd rate service for so long!

http://www.cableforum.co.uk/board/se...earchid=606252

pak470 01-07-2005 13:56

Re: NTL Interactive
 
Many thanks for your responce.

JohnWB 01-07-2005 15:08

Re: NTL Interactive
 
I tried the Wimbledon interactive this week and i was realy supprised to find that it actually worked fine. I changed view a few time with no probs. Every other time I have tried it just locked up or did nothing

simpsonsFAN 01-07-2005 15:40

Re: NTL Interactive
 
Quote:

Originally Posted by JohnWB
I tried the Wimbledon interactive this week and i was realy supprised to find that it actually worked fine. I changed view a few time with no probs. Every other time I have tried it just locked up or did nothing

Glastonbury and winmbledon BBCI interactive works fine every time for me, but as for everything else I dont bother anymore.
-Chris

marky 01-07-2005 16:54

Re: NTL Interactive
 
mmmm i suppose it is interactive you press red it says ( panic ):Yikes:

spiderplant 01-07-2005 21:07

Re: NTL Interactive
 
If your interactive isn't working, get on the phone to ntl and get them to sort it.

jtribe 03-07-2005 22:07

Re: NTL Interactive
 
Just to let you know how bad it is, I complained that the interactive and the tv listings never worked ands was told that its because the other stations tv listings are down ! laugh i nearly wet myself.

moiraf100 03-07-2005 22:58

Re: NTL Interactive
 
I just joined the forum (5 mins ago) to ask this same question. I was thinking of changing from Sky to ntl for the tv because of the latest price increase.:shocked:
I know the red button is only a small thing (and will now be costing me £3.00 a month), but I do use it a lot and my OH uses it for the footie. So it looks as if I will be staying with Sky at least until the next football season is over as we shall be tied into PremierPlus.

ikthius 04-07-2005 16:37

Re: NTL Interactive
 
Quote:

Originally Posted by moiraf100
I just joined the forum (5 mins ago) to ask this same question. I was thinking of changing from Sky to ntl for the tv because of the latest price increase.:shocked:
I know the red button is only a small thing (and will now be costing me £3.00 a month), but I do use it a lot and my OH uses it for the footie. So it looks as if I will be staying with Sky at least until the next football season is over as we shall be tied into PremierPlus.

welcome, but if I was you, I would stick with sky, because of the extra match choices you get with sky sports extra.

plus the interactive is mince with NTL

ik

moiraf100 04-07-2005 16:50

Re: NTL Interactive
 
Hi, I've decided to stick with Sky for the forseeable future, plus, I may be changing back to BT for the phone when my contract expires in November as I've had no end of problems with my bill.

Rillington 10-07-2005 10:34

Re: NTL Interactive
 
When I have tried to access ntl interactive for BBCi stuff, I just get the message "unexpected error"

Some say it is the fault of the Pace boxes but I think it's becuase it just doesn't work.

As for the EPG, forget it. All I get is "searching for information" or "listings unavailable" and even if they are available, the information is wrong as there was no correct listings at all on Thursday when schedules were altered due to the terrorist attack on London but my 6 year-old OnDigital box had the correct listings.

ian@huth 10-07-2005 10:52

Re: NTL Interactive
 
Quote:

Originally Posted by Rillington
When I have tried to access ntl interactive for BBCi stuff, I just get the message "unexpected error"

Some say it is the fault of the Pace boxes but I think it's becuase it just doesn't work.

As for the EPG, forget it. All I get is "searching for information" or "listings unavailable" and even if they are available, the information is wrong as there was no correct listings at all on Thursday when schedules were altered due to the terrorist attack on London but my 6 year-old OnDigital box had the correct listings.

Our Sky+ system coped admirably with programme schedule changes on Thursday as well. Series linked recordings all recorded the full programmes despite time changes. Programmes that were set up to record on series links but were cancelled did not record anything as expected.

ntluser 10-07-2005 11:29

Re: NTL Interactive
 
I find it amusing when I'm watching BBC 24 News to be regularly invited to "press the red button" but when I do I get a screen on which there is a message saying "there is no enhanced service for this channel" or similar.

I was hoping to get one of those multi-channel screens displaying a variety of active choices from which I can choose my preference.

The nearest I have seen to it is an advert displaying 6 simultaneous miniscreens of what must be pre-recorded material. Maybe one day we will be able to do this with "live" action.

Rillington 10-07-2005 11:58

Re: NTL Interactive
 
ntl chooses not to offer News 24 multiscreen. It's available on Sky (obviously) and also on Telewest. I believe there is some extra stuff on Freeview too.

JohnHorb 10-07-2005 12:00

Re: NTL Interactive
 
Quote:

Originally Posted by Rillington
ntl chooses not to offer News 24 multiscreen. It's available on Sky (obviously) and also on Telewest. I believe there is some extra stuff on Freeview too.

I thought it was the BBC who chose not to implement multi-screen on the NTL platform - could be wrong though.

Tristan 10-07-2005 15:04

Re: NTL Interactive
 
Quote:

Originally Posted by Rillington
ntl chooses not to offer News 24 multiscreen. It's available on Sky (obviously) and also on Telewest. I believe there is some extra stuff on Freeview too.

Actually, I don't think this is the case. I beleive that the current Bromley software won't run the multiscreen due to the way it's broadcast (two full-screen videos divided into quarter screens). This is different from how other multiscreen apps are broadcast, where the box is simply flicking between full-screen feeds.

I'm assuming they could launch it on Langley if they wanted to, but are choosing not to do that because they don't want to upset the Bromley people.

I don't think there is any extra stuff on Freeview, mind you, other than two News 24 screens. Cable almost always has the same video content as Sky -- up to 5 extra feeds. There is also more text-based content on cable than on either satellite or Freeview, and the ability to use cookies means that things like looking up the weather or cinema listings is much easier as it remembers the personal settings.

In fact, I think the only downside to BBCi on cable is the fact it takes so damn long to get into the service via the Bridge. An average Freeview box can load it in two seconds...

(N.B. I'm in a slightly different position to most people as I'm using the latest Telewest software (VOD not enabled yet though!). This is much more reliable and much more responsive than the old Bromley 3.1 software I was used to before. However, most of the underlying code is the same for both NTL and Telewest, so I'd imagine that the NTL 3.2 releases will also show a similar leap forward.)

Bob 10-07-2005 20:47

Re: NTL Interactive
 
I am also led to believe that the code for the 'new' BBCi is much leaner and therefore enables faster loading :)

Jonathan David 11-07-2005 14:38

Re: NTL Interactive
 
And can we add that the BBCi applications are written by the BBC and not NTL. So everytime they go wrong, slaging NTL off is not the first course of action.


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