Man cleared of abusing NTL customers
 

http://www.theregister.co.uk/2005/06/08/ntl_swears/
He did it by punching random buttons ? :Yikes:

Re: Man cleared of abusing NTL customers
 

:eek:

Re: Man cleared of abusing NTL customers
 

I suppose theres some sort of code, like when you get through to someones answerphone, if you know the code, you can acess it.

6 months seems pretty harsh for that, I doubt anyone was genuinely offended by it.

Re: Man cleared of abusing NTL customers
 

Every time i phone NTL i hit random button, it gets me through quicker. :D

Re: Man cleared of abusing NTL customers
 

:rofl:
__________________

You reading the same story that the rest of us are? :confused: :D

Re: Man cleared of abusing NTL customers
 

Nope, don'th think so :

After an urgent investigation the ISP tracked the call to the house of Ashley Gibbin, a 26 old year taxi driver from Teesside. He was charged with sending a grossly offensive message and faced a possible six month sentence

Re: Man cleared of abusing NTL customers
 

I find it hard to believe he

a) did it by punching random buttons
b) had been on hold for an hour

Mainly because I seem to remember the message was heard on a Sunday - when the call centres were closed...

Re: Man cleared of abusing NTL customers
 

Love it :D Respect :nworthy:

Re: Man cleared of abusing NTL customers
 

I find it totally beliveable is it Ntl after all :-)

Re: Man cleared of abusing NTL customers
 

But if somehow the message system had gone wrong enough so he didn't get the messages, but ended up in a loop somewhere. It happens often enough with these dodgy systems that you press button 2, 5 9 or whatever as instructed, you hear some daft click and that's it your in telecoms nomans land. From there there might just have been some sort of fluke. I bet there's a password / code on there now though.

As for phoning on Sunday, or indeed any time CS is closed, why do you still have to put in your own phone number, the select options 2, 5, 9 or whatever to then get the "we are closed".

I wonder how many punters actually get hacked off enough by ntl's limited hours so they either don't get new subscribers or loose existing ones?

Re: Man cleared of abusing NTL customers
 

Maybe he could do with <mod edit>

[Warning... NSFW.]

Warning - not suitable for a family forum. Link removed. (Chris T)

Re: Man cleared of abusing NTL customers
 

Most of the drink machines actually supplied by Coca Cola have a debug menu that you can access by pressing four of the buttons in the correct sequence. I`m sure that the debug menu has been called up by accident on more than one occassion. Therefore I don't find it entirely unbelievable that a punter could accidentally access these functions.

http://www.i-hacked.com/content/view/12/48/

Re: Man cleared of abusing NTL customers
 

I remember getting a call off my team leader on that faithful day telling me to call and listen to it. I thought I dialled incorrectly at first. They had lots of people the next day hunting him down :)

Re: Man cleared of abusing NTL customers
 

It's unlikely, but not impossible.

the messages on most voice mail and IVR systems can be changed by phoning a certain extension number. It's entirely possible that the software controlling that system had a bug exposing that extension number to the outside world.

Re: Man cleared of abusing NTL customers
 

So how come NTL hasn't been prosecuted for abusing its customers as corporate policy?! ;) :D

Re: Man cleared of abusing NTL customers
 

what did the message say???

Re: Man cleared of abusing NTL customers
 

It's in the link in the original post. I could of course quote it here, but.. :angel: :D

Re: Man cleared of abusing NTL customers
 

What I find unusual is that he was on hold for an hour while trying to order broadband. Now if he'd been on hold for an hour whilst trying to get through to customer support to ask why his set top box had just burst into flames, I could understand; but an hour's hold whilst trying to push a bunch of used fivers into any company's grubby mitts - I think not, somehow!

Re: Man cleared of abusing NTL customers
 

Some of the other news sources might give more idea without being too specific...
http://news.google.co.uk/news?hl=en&...nG=Search+News

Re: Man cleared of abusing NTL customers
 

I was in tonights gazzette something along the lines of NTL dont give a **** about you and dont care about you, well thats what I read at work!

Re: Man cleared of abusing NTL customers
 

I wonder who his broadband supplier is now? :D

Re: Man cleared of abusing NTL customers
 

I've just read about this here.

Re: Man cleared of abusing NTL customers
 

Anything that can make me laugh at 8.15 in the morning has to shared. Guardian covered this story today and the final sentence of the report reads:

".......NTL's media centre put the Guardian on hold, suggested we try another number and then declined to comment" (http://www.guardian.co.uk/uk_news/st...ticle_continue )

NTL really do know how to dig themselves into deeper holes!

Re: Man cleared of abusing NTL customers
 

:LOL:

Some people never learn.....

Re: Man cleared of abusing NTL customers
 

OF course he should be found innocent, it's NTL that abuse thier customers.
Every month when the bill comes in :D

So anyone wanna PM me the instructions to do this now... lol

Re: Man cleared of abusing NTL customers
 

thanks :) that answered my question

Re: Man cleared of abusing NTL customers
 

That is great! all respect to him lol

Re: Man cleared of abusing NTL customers
 

I don't know whether to :rofl: :bigcry: or :banghead: