Static IP address
 

Does anybody have any experience of getting a static IP address from NTL?
The jokers at my work say that I can only work from home using a VPN if I can get my service provider to give me a static IP address rather than using dynamic addressing. I spoke to a general service desk person he he got a bit confused but said that it can be done but it costs thousands:Yikes:

Re: Static IP address
 

:welcome:

The only way to have a static ip will be to have a business line... and yes it will probably cost thousands.

Re: Static IP address
 

Never tried getting one with the residential service - however I have had the same IP for a couple of years now.. (I never need to reboot my router....)

I seem to recall the business broadband had a static IP - but I could be wrong...

oh and :welcome:

edit : beaten too it again ;)
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Just looked at NTLs web site - business 1.5M (single user) is 34.99 a month - not sure is that includes static IP - but is cheaper than old 1.5M personal service...

Re: Static IP address
 

I'm fairly sure you can't get a static IP even on NTL Business. I've heard people complaining about that before.

But even so, I'm not sure why you need a static IP to connnect from when you use your corporate VPN solution. Ours doesn't, and it has been specifically tested and proven to work on a domestic NTL connection.

Re: Static IP address
 

Thanks - the problem is my IP address does change as the office I use is also used as a bedroom and it gets a bit like blackpool for visitors what with the modem, wireless router, print server etc. all flashing away - so when we have guests my other half turns off the comms equipment :mad:

To be honest I think the people I'm working for are on a loser insisting on static IP but I could do with a conclusive answer to wave in front of them :naughty:
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Does the VPN ate your work use those number generating data tags or is there another form of security sitting in there?

Re: Static IP address
 

Considering that most people who have VPN on their work laptop, have it so they can work from home, and the majority of domestic broadband products do not give you a static IP, it surely is some half-assed VPN product that insists on you having a static IP in order for it to work. :erm:
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Dunno :dunce: I'm a user, not a techie! And I'm not currently using VPN myself because my home is on an un-enabled rural telephone exchange.

Re: Static IP address
 

It may be (i'm not a vpn expert) that the VPN they use only admits authorised IP addresses, in which case you are indeed stuck. Do you have remote offices that connect via the VPN - they would probably have fixed IP's.

If you can't get around the fixed IP, there are afaik niche ADSL providers that will give you a fixed IP for a reasonable charge - check out http://www.adslguide.org.uk/

Re: Static IP address
 

They are actually in the process of setting this VPN up so that I, and people like me can work from home - however, they seem clueless as to how to set it up, so I'm having to beat them over the head with issues like this until they see sense.:cry:

Re: Static IP address
 

I seem to recall that the basic business bband accountis about £130/month. I just checked when my lease expires on here and it seemed to say Januaury 2038 :erm:

Re: Static IP address
 

Go here http://www.dyndns.org/services/dns/statdns/ and set one up, and that will be fine for VPN use.

It's also FREE.

(Make sure that they use the domain name, rather than the IP address for the VPN - that way, you can update the DNS record if/when your NTL IP address changes.)
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I use http://www.dyndns.org/services/dns/statdns/ for the same reason and it works fine.

Re: Static IP address
 

Was going to recommend that too ^

I use it and its pretty good. Don't know why though, I never can seem to change my ip address, its been connected to a laptop, another computer and the router recently, nothing. The laptop was connected via usb aswell...nothing. Obviously when i tried to change router mac (which would usually do it) that did nothing also.

Re: Static IP address
 

Because the answering server/firewall will be told only to accept connections from predefined IP addresses - for security reasons.

Re: Static IP address
 

I've set up 2 VPN links and both use dyndns.org to provide the addressing so that we don't need static IPs.

Actually, the node in the middle does have a static IP address but that's on a business ADSL account - £32 per month with Eclipse.

Re: Static IP address
 

The VPN i have configured, Juniper Netscreen 50, can lock down to IP address, however i use it for my sales reps to be able to login and track orders, place orders, view stock, view current state of machines blah blah blah..... This is done by using a system generated key... the netscreen gives me a key per user, i install this into the VPN client... at this point, the only user that can login, is the one associated with that key. It also does checks on things like machine identity, MAC address and user / pass to ensure it is the autheticated user accessing regardless of IP address... Some of them even use GPRS at times, and then ring up and complain that its so slow.... WELL DUH!!!... :D

Re: Static IP address
 

Exactly my thoughts. The whole point of a VPN is that it provides a secure connection over an inherently insecure connection, such as HTTP. Sounds like they can't work out why the VPN isn't working and are trying a fob off.

Re: Static IP address
 

i have had the same IP address for nearly 3 years on NTL
even with rebooting?????

Re: Static IP address
 

I did actually send an email to NTL to get the official position on static IP but obviously I'm not expecting a response prior to the first manned landing on Mars. In fact, by the time they get round to responding Mars will probably have become a cheap package holiday destination somewhat like Ibiza. All together...who's in the house??? Zog's in the house !!!
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Can't quite understand why this was moved to the general computers and IT forum as it's specifically related to NTL broadband ??

Re: Static IP address
 

dunno about years but since the upgrade ive had router problems(nothing to do with upgrade just on its last legs) and had to reset loads my ip has stayed same also

Re: Static IP address
 

The official position is that a residential service does not get a static IP (but I'm not an NTL official).

Unofficially if your CM/Rtr are never switched off it will not change very often. Even if they are never switched off if NTL choose to resegment your element of their network then you will get a new IP.

If you want a static IP you must sign up to the business product. The costs of the business and residential products look similar, but the business one is ex-VAT so add 17.5% to those prices. It is also a longer contract period.

Re: Static IP address
 

My IP address may well stay the same normally but it cannot be guaranteed with DHCP. I need the connection to support out of hours system maintenance and if I have to log on at 2am only to discover I can's get VPN access as NTL have changed my IP then I'm in deep trouble, leaving me with the option of taking the drive to work (an hour away).:walk:
I think my best bet is to try and persuade my employers against static IP security.

Re: Static IP address
 

Then your employer should be willing to upgrade you to a business service, or they should have a non-enterprise solution, e.g. RSA Key fobs or similar for authentication.

As said earlier, can they not point to a no-dns name that translates to your dynamic IP.

Re: Static IP address
 

Yes thanks for that - I've put these suggestions to them now - personally I think a combination security fobs and mac address validation would provide better security that static IP.

Re: Static IP address
 

I know that BB via STB is DHCP but like others I have had the same IP for years.

Does a SACM have the same "feature" if left switched on 24/7?

Re: Static IP address
 

Yep, my IP changed rarely, if ever, and I had a SACM for 2 or 3 years. The point is, you can't guarantee it won't change, so you can't rely on it.

Re: Static IP address
 

the only times my ip has changed was during the upgrade from 750k to 2mb... that dyndns is a good idea, i used something similar.. except i use my own domain name... eg home.oinkyboinky.co.uk points to the ip of my home pc... and if my ip changes, i just update my dns...