avg anti virus problem
 

i have just removed avg free edition from my hard drive,then when i went to reinstall it it won't let me it just says that it cannot install because avg 7 is already installed.
it can't be i uninstalled it using add and remove programs.

any ideas guy's

thanks
andy 1

Re: avg anti virus problem
 

try avast till you get an a/v up and running again its free,try uninstalling in safe mode

Re: avg anti virus problem
 

Is the program still on start/all programs?
'cos its got it's own uninstall.
otherwise you will have to either restore and start again or search out all the bits thats left

Re: avg anti virus problem
 

no its not on start/all programs

Re: avg anti virus problem
 

How did you remove it? Sounds like something stuck in the registry.

Re: avg anti virus problem
 

i removed it using add and remove programs

Re: avg anti virus problem
 

Was it still running at the time? Might be worth running a registry tool to see if there are any orphan entries relating to AVG left in there.
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Try system mechanic Here it's got a registry checker under the fix tab. Might work

Re: avg anti virus problem
 

tried it,no joy looks like i will have to restore it and lose all the work i've done today.

thanks for the help guys

andy

Re: avg anti virus problem
 

can't you just save all your work?? you don't lose documents history etc when you restore.You could use avast free anti virus for the time being

Re: avg anti virus problem
 

Go into Regedit and do a find for "AVG". Remove any entries relating to AVG antivirus.
Search your hard drives for avg*.*
Remove any files/folders relating to AVG anti virus.

Re: avg anti virus problem
 

might also want to search for grisoft in case avg is in a parent listing. Don't delete anything without double checking it though as the registry is a very delicate thing and your pc can be badly screwed if you get something wrong in there!

Re: avg anti virus problem
 

Have you tried rebooting since you removed it?

Re: avg anti virus problem
 

yes i've tried rebooting the pc,iv'e even tried restoring it to an earlier date using system restore,still can't reinstall it though.

Re: avg anti virus problem
 

if you only problem is lack of a virus scan and you have no other problems why not try Avast free edition ,as ive mentioned a couple of times in this thread, maybe i got my font set to white and im invisable:LOL:

You could also try installing avg to a different directory maybe?

Re: avg anti virus problem
 

sorry zinglebarb you are not invisible and i am sorry if i've upset you it was not intended.
i've tried installing avast as you suggested but it says there could be a problem with zone alarm and i don't know how to fix it to work with zone alarm,so i uninstalled it.

andy

Re: avg anti virus problem
 

I wasn't upset only messing :) have you tried installing avg either in safe mode or into a different directory

Re: avg anti virus problem
 

yes i've tried it in safe mode and it won't let me install it in another directory either,iv'e tried

Re: avg anti virus problem
 

Ok are you running sp2? if so use the windows firewall with avast maybe as running without a A/v isnt safe

it does look like your not alone with this kind of problem

http://www.dslreports.com/forum/remark,13189661~reverse=0;days=10;root=security;mo de=full

dunno if this is relevent or not
http://forum.grisoft.cz/freeforum/re...?2,25532,25604

Re: avg anti virus problem
 

yes i am running sp2. do you think it will be ok to just run the windows firewall with avast and delete zone alarm.

Re: avg anti virus problem
 

would be safer IMO than not having a virus scan


have a look at this

http://forum.grisoft.cz/freeforum/re...8206,backpage=

Re: avg anti virus problem
 

thanks zinglebarb your a star your link for the freeforum did it i looked at the forum and someone there had the same problem and they told how to fix it .it had some thing to do with uninstall permissions in the registry.i did what they said and avg is now reinstalled on my pc.

once again thanks to everybody who tried to help

andy

Re: avg anti virus problem
 

Glad to have been of service :)