Norton Anti-Virus not detecting viruses
 

Im currently running NAV 2002 Pro and it doesnt seem to be picking up the viruses on my machine. I scanned with that trend Micro online scanner that picked up 5 objects, but i would have had to have paid for it to remove them. Ive got AVG 7 Free Edition running on my system as well as NAV and it has already picked up 2 viruses. So why isnt Norton picking them up? Do you think its time to give Norton the shove?

Re: Norton Anti-Virus not detecting viruses
 

I recently stopped using Norton 2005 (after using it for 5 years ), I got sick of it's resource hogging and the bloat of the program.
I also had the same situation as you where Norton didn't find viruses and Housecall did.

Free online anti-virus scanners. :)
http://www.bitdefender.com/scan/licence.php
http://housecall.antivirus.com/house...tart_frame.asp
http://www.pandasoftware.com/actives..._principal.htm

Re: Norton Anti-Virus not detecting viruses
 

Hmm, nothing new in this thread.

I could be back in 199x & still read the same :D

Maybe it is time to look for better protection than Norton.

Re: Norton Anti-Virus not detecting viruses
 

Take a look at Avast also, not a bad free program at all.

http://avast.com/

Re: Norton Anti-Virus not detecting viruses
 

IMO, the better of the 2 free AVs. Was going to post the same thing.

Re: Norton Anti-Virus not detecting viruses
 

I've never used avast, i'd always used AVG. i'll download avast and give it a bash. cheers.

Re: Norton Anti-Virus not detecting viruses
 

Indeed, the GUI is a bit annoying, but its range of features is not to be sniffed at :)
__________________

Your welcome, let us know how it goes :)

Re: Norton Anti-Virus not detecting viruses
 

Actually, I tried avast because they have built a 64bit version for Windows, nice !

Re: Norton Anti-Virus not detecting viruses
 

I downloaded Avast. It found 9 items :shocked: :eek: :shocked: :eek:

I had been using Norton Internet Security 2004 and it let them through. :mad:

Needless to say that I've now uninstalled NIS 2004.

Re: Norton Anti-Virus not detecting viruses
 

you can get a load of free downloads from freedownloads there are some good security downloads

Re: Norton Anti-Virus not detecting viruses
 

Hi everyone,

As geminian68 has said Norton AV does hog quite a lot of system resourses. (you should see how much NSW uses!)...However, depending on your system resourses and spec to start with, I have NEVER had a problem with this product snce I started using it in 2001.

So, I would be intreseted in some of your system specs.
I have AMD 64 3400+ (2.4GHz)
1024Mb RAM

I am aware that it may be more than some, I have NEVER in all my time had to "Quarantine" my PC for a "Virus" attack.... If I'm really lucky then.....I'm really lucky and I'll thank my lucky stars.

P.S. I have both NSW 2005 and NISP 2004.... no I DON'T work for Symantec!!!
Piquet41

Re: Norton Anti-Virus not detecting viruses
 

You should get Nod 32 its better than nortons virus and updates regularly.

Re: Norton Anti-Virus not detecting viruses
 

Just installed my old copy of Norton Personal Firewall 2002 to go with avast and it seems a lot less resource hogging.

The thing with Norton Internet Security is that you can't get rid of just one thing, it's all or nothing.

Re: Norton Anti-Virus not detecting viruses
 

Quote:

Originally Posted by piquet41 Hi everyone, As geminian68 has said Norton AV does hog quite a lot of system resourses. (you should see how much NSW uses!)...However, depending on your system resourses and spec to start with, I have NEVER had a problem with this product snce I started using it in 2001. So, I would be intreseted in some of your system specs. I have AMD 64 3400+ (2.4GHz) 1024Mb RAM I am aware that it may be more than some, I have NEVER in all my time had to "Quarantine" my PC for a "Virus" attack.... If I'm really lucky then.....I'm really lucky and I'll thank my lucky stars. P.S. I have both NSW 2005 and NISP 2004.... no I DON'T work for Symantec!!! Piquet41

Hi piquet41

I recently stopped using NIS 2005 after using Symantec for 5 years since 2000 I have used most of their products (AV, NPF, Systemworks, Utilities, CleanSweep, Ghost, PC Anywhere, CrashGuard, Partition Magic*) (*since they have taken over PowerQuest), When I said I got sick of it's resource hogging I meant when I did a virus scan it used an awful lot of CPU & Memory.

I also had the same situation as Wayne A, when Norton didn't find viruses and PC-Cillin Housecall's online scan did.

I now use BitDefender 8.0 Professional* which is similar to NPF(*AV, Firewall, Anti-Spam) which doesn't seem as hogging of resources and unlike Norton it doesn't require activation.

I have AMD XP3200+ (2.2GHz)
1024Mb PC3200 Dual Channel DDR RAM

P.S. I have:
Norton Antivirus 2005 Corporate Edition
Norton Antivirus 2005 Pro
Norton Internet Security 2005
Norton Systemworks 2005
Norton Ghost 2005
Partition Magic 2005.... and no I DON'T work for Symantec either. :)

geminian68

Re: Norton Anti-Virus not detecting viruses
 

Well my 1000th post and surprise surprise it is still a request for help :D

Hi, from the 3 links you post above I have clicked onto them but get the following.

From the Bit Defender Link †“

Pops up a licence agreement
I click on I agree
Then an Internet Explorer Security Warning Box
Then I click install and get the following error †“

Failed to load interface, you must have admin rights or IE set to medium.

I am Admin on this PC and IE is set to Medium.

From the Housecall Link †“

Get Internet Explorer Security Warning Box
Then I click install and nothing happens
The box that should populate with the drives just shows empty with a red cross in the top left and nothing happens

I then click on the FAQS and get this error †“

HouseCall Frequently Asked Questions

[LM/W3SVC/4/pc_housecall/faq_include.asp]

From the Panda Software Link †“

I click on scan your PC
New window opens and click onto next and enter an email address
Then I click onto send
An Internet Explorer Security Warning Box Opens
I then click Install and get the following error †“

An error has occurred downloading Panda ActiveScan. Please repeat the process. If the error occurs again, restart your system and try again

I would appreciate any advice on what maybe stopping these from running.

I currently run XP Pro using NAV 2004 with Kerio Personal Firewall free version.

I have downloaded Avast successfully but as yet have not installed this as I need to know if this will run alongside NAV2004.

Appreciate any advice.

Thanks

:D

Re: Norton Anti-Virus not detecting viruses
 

Hi carlingman

You were getting errors because all three sites require ActiveX, you have to allow ActiveX to install to use these sites.

I have sent you a pm with screenshots of all three sites with ActiveX both installed and not.:)

geminian68

Re: Norton Anti-Virus not detecting viruses
 

To be fair, Norton was regular with the updates for the virus detection and the program updates.

Avast seems to update regular as well. I've had it 3 days now and I've been updated each day :)

Re: Norton Anti-Virus not detecting viruses
 

I recently downloaded AVG 7.0 and now the Email Scanner refuses to work. Ive tried a repair install as well to see if that would solve the problem, but it hasnt, whats going on?

Re: Norton Anti-Virus not detecting viruses
 

Hi Mal

BitDefender seems to update regularly as well. I've been using it for 5 days now and I've had updates 4 of those days, unlike Norton where sometimes there wasn't updates for days.:erm:

geminian68

Re: Norton Anti-Virus not detecting viruses
 

Here are the screenshots incase other people are interested :)

http://homepage.ntlworld.com/geminia...ActiveX%29.jpg
http://homepage.ntlworld.com/geminia...veX%201%29.jpg
http://homepage.ntlworld.com/geminia...veX%202%29.jpg
http://homepage.ntlworld.com/geminia...ActiveX%29.jpg
http://homepage.ntlworld.com/geminia...veX%201%29.jpg
http://homepage.ntlworld.com/geminia...veX%202%29.jpg
http://homepage.ntlworld.com/geminian68/Panda%201.jpg
http://homepage.ntlworld.com/geminian68/Panda%202.jpg
http://homepage.ntlworld.com/geminian68/Panda%203.jpg
http://homepage.ntlworld.com/geminia...veX%201%29.jpg
http://homepage.ntlworld.com/geminia...veX%202%29.jpg
http://homepage.ntlworld.com/geminia...veX%201%29.jpg
http://homepage.ntlworld.com/geminia...veX%202%29.jpg

I concealed the email address for obvious reasons (SPAM)

geminian68

Re: Norton Anti-Virus not detecting viruses
 

Hi germinian68,

Simillar spec PCs' I see, thanks for you advice and links. i've had a look at them and will keep them in mind. But until I have something go wrong (fingers crossed) or contract a virus that Norton does not pick up then I'll stick with it.....You know the saying, "If it ain't broke, don't fix it"
VMT
Piquet41 :)

Re: Norton Anti-Virus not detecting viruses
 

Hi piquet41

I couldnââ‚Ã⠀šÃ‚¬ÃƒÂ¢Ã¢â‚¬Å¾Ã‚¢t agree more, though I think you have the edge PC wise :)
I was very happy with NIS 2005 until it let the virus's through, you shouldn't really rely on one AV, I still use online AV scans just like spyware :Yikes: (Ad-aware Se, Spybot S&D, PcBugDoctor, MS AntiSpyware) you don't think I'm being paranoid :D

geminian68

Re: Norton Anti-Virus not detecting viruses
 

Me again,

Don't suppose you can remember the name of the particular virus your Norton AV let through can you? I'll keep an eye out. If I get the same one you'll be the first to know...I'll then probably give one of those others a try
VMT
Piquet41. :cool:

Re: Norton Anti-Virus not detecting viruses
 

:notopic:

To Gemininian68...
Couldn't you have put those screenshots as attachments? Just that it's a pain in the behind to have to scroll across to read the posts.

:)

Re: Norton Anti-Virus not detecting viruses
 

No sorry, it was an online scan that just says how many viruses were found, but doesn't state what they are.:sorry:
__________________

No :sorry:, it was an online scan that just says how many viruses were found, but doesn't state what they are (name wise).
Just like there are things that Spybot find and Ad-aware doesn't and vice-versa, I'm sure its the same AV software, so just run one of the online scans regularly :)

Re: Norton Anti-Virus not detecting viruses
 

Hi Mal in fairness to geminian68 he did send me a PM to a link to an FTP site he had posted the errors on but I have only just got this now and he thought better to post them for all users.

:)

Many thanks mate for trying.

Appreciate the screen shots as well but unfortunately I dont get the Windows ! telling me active x is needed.

I have check me firewall and it is not blocking Active X.

I have also checked IE Tools/ Internet Options/Security and it is ticked to prompt for active x in there.

Any other IE settings I should be looking at to override this and let this checkers run.

Appreciate any help you anyone can give on this.

I have a sneaky suspiscion ny browser is screwed and I am due for a reinstall as this seems to one of many problems with sites being blocked I am having.

See here

:D

Re: Norton Anti-Virus not detecting viruses
 

Hi Mal :sorry:for any inconvenience caused, I did try to u/l them so I could post as attachments, but photobucket won't allow images over 250kb (which all over these exceed by some great margin). As carlingman said I did send him a PM to a link, to an FTP site I had posted the errors on but I thought better to post them for all users to see, and once posted I couldn't resize them.

Message to mods: please delete post #20

:sorry:for any inconvenience caused :o


PS I have u/l some resizable thumbnails.

Here are the resizable screenshots incase other people are interested:

Linky :)


geminian68

Re: Norton Anti-Virus not detecting viruses
 

Bringing this thread back up.

:tu: Thanks for all the advice on Active X settings etc.

Looks like I still have problems with Active X as and possibly flash as well.

Still cannot get the below pages to load.

http://www.bitdefender.com/scan/licence.php
http://housecall.antivirus.com/hous...start_frame.asp
http://www.pandasoftware.com/active...n_principal.htm

Up to know I have -

Checked Kerio Personal Firewall Free Version to make sure it is not blocking Active X or any sites.

Uninstalled Kerio Personal Firewall Free Version - still pages wont load
Disabled NAV 2004 - still pages wont load
Made sure the Windows Firewall is disabled
No proxy set as am on Pipex ADSL
Internet Explorer setting seems to be ok and security set to Medium.
I have tried the sites with Mozilla/Firefox but it tells me Active X is not supported with this browser.

Any other ideas greatly appreciated or a pointer to tell me what should be ticked/unticked in Internet Explorer Advanced Settings or whether restore to defaults maybe a good idea or not.

:D

Re: Norton Anti-Virus not detecting viruses
 

I'm using Trend Micro PC-cillin Internet Security 2005. Running on 4 machines (these 5 machine licences are expensive!) from a desktop AMD2400 with 1GB ram to a Celeron 333 with 96MB of RAM works great.
Can't get the shared management thingy to work though.

Re: Norton Anti-Virus not detecting viruses
 

Hi carlingman use this site ActiveX Test which also has instructions on IE's security configuration :)

SMHarman I've never personally used that software, is this what you mean:eh:

Home Network Control
~~~~~~~~~~~~~~~~~~~~
If Windows Firewall is installed, disable it or configurate it
suitably. Otherwise it blocks network communication for Home Network
Control. Home Network Control uses UDP 40116 and TCP 62471. The
process name is PcCtlCom.exe.

If not then there is a readme document here

geminian68

I hope this assists you both :)

Re: Norton Anti-Virus not detecting viruses
 

I'm using the PCC software firewalls, not the Windows one so that should not be a problem. I'm sure my Linksys router won't be blocking traffic on those ports either.
It's not a biggie as I have it configured on each PC, but thought it worth playing with to set up but I have spent 15 minutes too long trying to do that already.
Thanks for the thought though. A useful document that one.

Re: Norton Anti-Virus not detecting viruses
 

my AV sometimes auto updates 2 or 3 times each day.:)
Authentium

Re: Norton Anti-Virus not detecting viruses
 

Running two antivirus programs on one PC never advisable. They interact at such a low level with the OS that problems are almost inevitable.

Also, running Norton AV 2002 will not provide you with the same level of protection as an upto date version as virus writing has moved on with time. Your version is 3 years (ish) old now and that is a long time in PC years...Not all virus programs will pick up all viruses. A fact in life I am afraid. I'd buy the latest version of NAV every two years and buy 1 year of virus patterns for the year in between....

Re: Norton Anti-Virus not detecting viruses
 

Thanks m8.

I am getting a little further now.

After following them tips and reloading the sites after a reboot I get the prompt to install active x so click yes to installl and still nothing happens.

:D