Dabs.com or ebuyer?
 

Anyone got any recommendations for which one to use?

They both stock the item that I want, but I want to know what people think of them, are they reliable, that sort of thing?

Keep it nice and friendly with the descriptions ;)

Ta! :)

Re: Dabs.com or ebuyer?
 

I think I'd go for dabs.

Although I've never had a problem in all the years I've used ebuyer - a fair few people have.

Re: Dabs.com or ebuyer?
 

I've not used Dabs. Ebuyer are allright when things go right, but can be a bit of a nightmare when they get things wrong.

Re: Dabs.com or ebuyer?
 

ive used both and never had any problems with either. Ive not use DAB's for a long time but their prices look good these days. Based upon the difficulty of contacting Ebuyer i think i would go for DAB's if i could

Re: Dabs.com or ebuyer?
 

I have used Dabs. They've not done me wrong yet. Goods always shipped quickly, and well packed. I have only sent something back once, but it went well enough. I use them whereever possible.

I have bought one thing from Ebuyer as a sort of trial. It went OK. Nothing special.

Re: Dabs.com or ebuyer?
 

Dabs can't trust Ebuyer if its wrong you will spend months trying to get it changed

Re: Dabs.com or ebuyer?
 

I use dabs, as they provide a no hassle service with prompt delivery. Only used e-buyer once and they dropped the ball! (could have been coincidental of course)

Re: Dabs.com or ebuyer?
 

The problem with Ebuyer is that it is very hard to get in contact with them if you end up having problems.
So Dabs gets my vote.

Re: Dabs.com or ebuyer?
 

Thanks for everyone's advice upto now. :) Dabs is in front at the moment.

Re: Dabs.com or ebuyer?
 

Dabs are ahead by a nose IMHO, but ebuyer have cleaned up their returns and CS (though it is all email these days) in the last few months, and put their past problems behind them (in my book anyway).

Re: Dabs.com or ebuyer?
 

A mate of mine bought a mobo and a cpu from Dabs and got the wrong mobo for the cpu (or vice versa)...

Dabs took the mobo back no worries and he ordered another which dispite the manufactureres website STILL did not support a prescott P$ cpu.

Dabs took it back no worries.

Therefore, Dabs would get my vote.

Hope this helps.

Re: Dabs.com or ebuyer?
 

Ordered a few things from ebuyer on Sunday for standard delivery on Thursday. Delivery upgraded free of charge to Tuesday when they arrived at 09:30am, everything present and correct and working fine. Have used ebuyer for a very long time and never had a problem with them.

Re: Dabs.com or ebuyer?
 

Hmm hard one this, Dabs, not a good word to say for them and personally I would never order from dabs again in my lifetime. E-Buyer is cheap and cheerfull, if what you get works your onto a winner.

My vote though Goes for SCAN (www.scan.co.uk) cos ive never had a single problem with them ever, even a graphics card that had died months later and they sent a new one and picked the old one up at the same time - cannot say fairer than that tbh.

Re: Dabs.com or ebuyer?
 

Dabs or ebuyer?
Neither for me, scan.co.uk rocks. :)

Re: Dabs.com or ebuyer?
 

Chips !

Oh sorry wrong question

Re: Dabs.com or ebuyer?
 

Never had any issues with Dabs, assuming the item is listed as "in stock" if they have to order in the timescale is unpredicatbel, but then I suspect that is true of any supplier. Dabs shipping has always been quick (next day usually) even on the basic service, but you do pay a bit compared to value of goods ordered. Other sites can be cheaper because of delivery.

I've never had to return any thing to Dabs, indeed the only place I hve retunred somethign to is Simply.co.uk (now misco), with no problems.

Re: Dabs.com or ebuyer?
 

Never had a problem with eBuyer myself but I know that a lot of people have been having problems lately.....

Mainly caused by the fact that they have (apparently) moved their offices quite a way from where it used to be and dumped all of their existing staff - as you can imagine they are now having problems finding people to work for them and therefore their service levels appear to be suffering as a result.

That said, the one person I actually know that has bought anything from Dabs had nothing but problems with them.

What's the item?

Re: Dabs.com or ebuyer?
 

Personally I tend to prefer http://www.redstore.com or http://www.novatech.co.uk/

Re: Dabs.com or ebuyer?
 

Out of those two?

Dabs.


Some reasons to avoid EBuyer....

http://www.cableforum.co.uk/board/sh...ghlight=ebuyer

http://www.cableforum.co.uk/board/sh...ghlight=ebuyer

http://www.cableforum.co.uk/board/sh...ghlight=ebuyer

Re: Dabs.com or ebuyer?
 

out of those 2 ebuyer , have ordered lots of gear from them in the past and had no problems.


if you want to try nearer to home (salford) the following are good:

aria : www.aria.co.uk

microdirect : www.microdirect.co.uk

spoton computers : www.spotonuk.com

all the above are manchester based co.

daggman.

Re: Dabs.com or ebuyer?
 

ebuyer have a rep for bad after-sales support. They're also about the cheapest place you'll find. I and the people i've built systems for have spent thousands at ebuyer, and not had one duff bit of kit.

you take your chances. :)

I've also had good service from aria and scan. I bought a printer from dabs once, it was fine, arrived on time etc. But ebuyer are still cheaper.

Re: Dabs.com or ebuyer?
 

I always use spoton, I have had so much defective equipment from scam err scan in the past it became no longer worth my while shopping with them. 5 return visits to build one computer, then a brand new drive taking over 6 months to be replaced under warranty, no thanks.

I have bought 4 or 5 times the amount from spoton, and only had one defective part - a DVD drive which was changed on the spot.

Dabs I would trust too, a friend of mine shops there for the local authority he works for and doesn't have any problems.

Re: Dabs.com or ebuyer?
 

ebuyer have been fine for me - bought a fair amount of stuff, no problems, never late and often delivered early. A mate had to return a faulty CD-RW drive a couple of weeks ago, and although it wasn't very quick as it's done online, it was hassle-free, and he got reimbursed for the postage too.

Not used Dabs... but aren't they run by a woman? Anyone know if she's a looker? ;)

Re: Dabs.com or ebuyer?
 

E-buyer are awful when things go wrong....stick with dabs

Re: Dabs.com or ebuyer?
 

ebuyer

Cheapest Prices
Returned 6 or 7 things, raised an enote each time answered in 1-3 days, returned, tested within 3-4 days, refunded quickly after that.

Never had a problem. In fact ordered a new cpu and ram yesterday, checked the courier's site and its in the van coming to me now :) Can't argue with that really.

Re: Dabs.com or ebuyer?
 

I'm after a TFT monitor. The item is cheaper a dabs, than ebuyer (and lots cheaper than scan).

Thanks for everyone's advice :)

Re: Dabs.com or ebuyer?
 

As with other people, I have used ebuyer on a couple of occassions, but would go with Dabs.

To give you an idea of their service, I ordered a new HDD for my laptop on Tuesday at 10PM, and got an email at midnight stating it had been despatched via Parcelforce.

It hasn't arrived yet, but they did say one to three business days.

Re: Dabs.com or ebuyer?
 

My only experience with Dabs (so far) was an external hard drive. Ordered about 6pm one day - it arrived 7.30am the next. And this was the 'standard' delivery option. :)

I'm definitely going to use them again.

Re: Dabs.com or ebuyer?
 

I order from dabs all day, and have ordered stuff at 9pm and still had it at 7 the next morning :O

Re: Dabs.com or ebuyer?
 

Something like This?

Re: Dabs.com or ebuyer?
 

No, this monitor :)

Re: Dabs.com or ebuyer?
 

Definitely use Dabs. Don't touch Ebuyer with a barge pole. Dabs might be slightly more expensive, but they are a big company with a fairly good reputation.
Ebuyer on the other hand although are very competitive with their pricing, their customer service/after sales is horrendous! If you have to replace/exchange anything, the only way you can contact them is by email and they can take up to six weeks to get back to you.
I have bought a lot of kit from both of them for my company in the past and would go for Dabs everytime betwen these two.

Some other good online stores are: Scan.co.uk, Aria.co.uk and Overclockers.co.uk

Re: Dabs.com or ebuyer?
 

Well, I ordered the monitor yesterday morning from dabs and as it was my first order with them, I only had the option of the 1-3 day delivery.

It was delivered by parcelforce today at 10:30 :D

Touch wood, everythings seems okay, upto now ;)

Thanks for everyone's advice :)

Re: Dabs.com or ebuyer?
 

Both places are VERY good if you dont have to return anything - then it becomes a living nightmare.

I wouldnt use either of them.

Re: Dabs.com or ebuyer?
 

I use dabs or scan, In fact I have just ordered a new PSU, SATA drive CPU cooler and DVD+-RW from them.. should be sent out today :)

Re: Dabs.com or ebuyer?
 

Can I just say, that over the last two weeks I have returned two things to ebuyer (manufacturers to blame) and the both items have been tested and refunded on the day that RM delivered them :Yikes:

Its the Sheffield warehouse if anybody is interested, maybe things are changing for the good..the items look to of been actually tested too, with an actual reason given rather than the old 'Item found faulty'

:tu: Ebuyer

Re: Dabs.com or ebuyer?
 

Always found E-buyer very cheap and reliable. Just be 100% sure of what you are ordering.:)

Re: Dabs.com or ebuyer?
 

Bit of an old thread eh? ;) Everything is done and dusted ;)

Like I said above, I ordered the item on the morning from dabs.com and I got it the next morning. This was even after they said, as a first time user, it could be upto 3 days delivery.

Dabs was actually cheaper than ebuyer as well...

Re: Dabs.com or ebuyer?
 

Ahhh, I just thought i'd be seen as a suckup if I started a thread on it ;o

Re: Dabs.com or ebuyer?
 

:D

Re: Dabs.com or ebuyer?
 

Ebuyer seem to have a lot of stuff and are good, however they dissapoint in shipping taking longer sometimes and are hard to get hold of when needing to contact sales/ returns departments.

I've always found overclockers to be very fast and efficient.

Re: Dabs.com or ebuyer?
 

Let me reiterate, I don't work for ebuyer or are biased to any company (I am a consumer all I care is the best deal and service for me) before I give some praise again :p:

Really don't think ebuyer deserve such a bad rap as they seem to get, noticed they brought back the phone support + stats that some people might find useful if contacting them - http://www.ebuyer.com/customer/help/...9pbmZv&_LOC=UK

Re: Dabs.com or ebuyer?
 

I've had trouble with both, I'd say avoid!! ;)

Re: Dabs.com or ebuyer?
 

Echoing other comments I find dabs are great as long as you don't have a problem and have to spend your life emailing customer services because in this brave new technological world you can't speak to them (although corporate customers can. No logic there Mr Atherton). Don't ever order anything that isn't in stock. I waited weeks for my laptop which perpetually showed as expected within 1-3 days. I did point out to them after a while that they should take the 1-3 day message down as they now knew it to be untrue; the didn't.

Having said that, when goods are in stock they whizz em out. I put in my last order in late afternoon and it was here 7.30 next day.

Re: Dabs.com or ebuyer?
 

I have a corporate account with both, ebuyer are nothing but a headache :(

Re: Dabs.com or ebuyer?
 

As the original poster and my query has been sorted, can this thread be closed please? :)

It's just that it was just started to ask advice, not to get into a mass debate over who's better.

Re: Dabs.com or ebuyer?
 

Used to buy quite a bit from dabs till they changed their policy sometime back, they stopped giving any kind of pre sales info by phone "All info is on the website, dont pester us, buy it, try it, no good, tough. have bought 1 item from them in the last 5 years

Bought a lot from Ebuyer over the last 18 months or so, 1 incorrectly picked order (1 item of many) was resloved by "phone" in minutes. and a 2nd item didnt turn up last week, problem solved in minutes "by phone" who says you cannot ring them up their contact phone number is clear as day.

I really prefer to buy locally as possible anything where the manufacturer does not have a good UK office

Re: Dabs.com or ebuyer?
 

NN, they have only recently started taking calls again, for a long time they were phone less and only sent out prewritten emails. not good when they info in the emails is wrong and you can't get through to a human being!!

I try to steer clear of both now. :)