A Linksys BEFSR41 router problem.
 

I'm trying to set up my router (Linksys BEFSR41 Wire) with my ntl:modem (I still don't know the name of it, but its the grey one that lays on its belly).

The thing is, when I'm setting up the router using the CD it requires me to connect the modem to the router so it can find the internet. However, when i plug the modem cable into the internet slot, the light doesn't light up and the instillation CD cannot find the internet connection. The connection between the PC and the router seems to be fine (The light's on).

'wondering if anyone could help :)

Re: A Linksys BEFSR41 router problem.
 

You don't need to install any software for the Linksys router. Plug the ethernet cable from the NTL modem into the WAN port on the Linksys. Plug the cable from the PC NIC into the first port on the Linksys.

I think the config address for the router is 192.168.1.1, this will allow you to see if the router has picked up an IP from the modem. If it has not, then you may need to clone the MAC of the PC onto the router.

If it has picked up an IP, then you should also have an IP of 192.168.1.2 or something close assigned to your PC and you should be able to ping www.ntlworld.com

Hope that helps

Setch

Re: A Linksys BEFSR41 router problem.
 

No specific ideas, since I have a STB. Presumably you have done the obvious, once plugged in, of switching everything, modem, router, PC off and rebooting in sequence?

Re: A Linksys BEFSR41 router problem.
 

Yup I've done that. I'll go give it another go though.

Re: A Linksys BEFSR41 router problem.
 

Re: A Linksys BEFSR41 router problem.
 

How would I use the config address? In internet explorer or elsewhere? :S

Re: A Linksys BEFSR41 router problem.
 

In your browser

HTTP://192.168.1.1

Look up the ID and password in the router manual

Re: A Linksys BEFSR41 router problem.
 

user = admin

password = admin

works for me ;)

Re: A Linksys BEFSR41 router problem.
 

Hmm... I've tried doing the user and password above and its not letting me.. Wish i kept the goddam box. Any other suggestions?

Re: A Linksys BEFSR41 router problem.
 

Actually:
user = blank (leave blank)
password = admin

Re: A Linksys BEFSR41 router problem.
 

Is it prompting you for the ID and Password? You do not need to enter the ID, leave that blank and just enter admin as the password.

Re: A Linksys BEFSR41 router problem.
 

I have the same router and I did not install the software for the modem or the router. just plugged in and it works.

Re: A Linksys BEFSR41 router problem.
 

both ways should work ;)

ok you said about lights on the router - if you have just the modem plugged into the WAN port of the router, what lights show & what are they doing, steady or flashing?

Re: A Linksys BEFSR41 router problem.
 

You could try a hard reset on the router. Get a paperclip & poke into reset hole. You need to hold this down for 30 seconds !

PS. You aren't using a cross-over ethernet cable by mistake by any chance?

Also, make sure u haven't plugged into the Uplink Port on the router (if the model has one)

Re: A Linksys BEFSR41 router problem.
 

I'm guessing the WAN hole is the internet hole. When i plug the cable from the modem into the router, none of the lights do anything (apart from 1, which is connected to my computer. It flickers)

I've tried that and it also hasn't worked :(

EDIT: I'm using a crossover cable for the modem to the router. That's the only way i usually can get the internet from the modem unless i use a USB cable.

Re: A Linksys BEFSR41 router problem.
 

Note that you should be able to access the router, whether the modem is plugged in or not. You need to troubleshoot the computer-router connection first.

Are you getting a light on the router corresponding to one of the LAN ports. If not, then you have a connection problem, either by using a crossover cable (unlikely), or by plugging into the uplink port (quite likely) I think only the older models had a separate uplink port. I think the later ones might have a changeover switch (too lay to check).

If you are getting a lamp lit on the router and when you try to access the router home page, you get a dialog for username and password, then the router is working. If the password doesn't work, it is possible that the password has been changed (if router is secondhand for instance).

A hard reset supposedly resets the password, but didn't on my old v.2 router, when it got into problems. I now have a v.3 router which worked straight out of the box.

Remember that the router will have a different MAC address than the computer, so to get the modem router and modem all to play, u need to switch them all off, then switch them on in the order: modem, router, computer, allowing time for each to initialise before switching the next one on.

I'm out of ideas

Alan

Re: A Linksys BEFSR41 router problem.
 

it should be a straight through cable, but, as far as I know the ntl:home modems can autonegotiate, so that may not be an issue.

I'm puzzled by you saying 'the internet hole' - there are 6 'holes' at the back, the modem should connect to the one marked WAN - not the ones marked 1-4 or 'uplink'.

the pc then connects to any of the 1-4 sockets :)


<edit> ^^^^ and what he said ;)

Re: A Linksys BEFSR41 router problem.
 

I'm a bit suspicious about that. Usually u only use a x-over cable to link two computers together. The computer-modem cable should be a straight cable.
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I think he has a v.3 That renames the WAN connection to Internet & doesn't have the uplink port.

Re: A Linksys BEFSR41 router problem.
 

aah thanks :tu:

Re: A Linksys BEFSR41 router problem.
 

Manual Here
ftp://ftp.linksys.com/pdf/befsr41V3_ug.pdf

Re: A Linksys BEFSR41 router problem.
 

I'm still trying your suggestions but I'm getting slightly confused: Are you talking about the same router? I mean, on the back of my Router there are only 5 ports (6 if you include the power one) They are: 1, 2, 3, 4 and 'Internet'. My modem is connected to the internet port.

Re: A Linksys BEFSR41 router problem.
 

You have the version 3 router. It has only 5 ports as u describe.

The earlier version 1 & 2 routers of the same part number (BEFSR41) had 6 ports. The extra port being the uplink port. The older routers called the connection to the modem the 'WAN' port, while the new consumer friendly v.3 calls the same port the 'Internet' port.

I am the proud owner of a poorly v.2 & my current v.3 router, so i've seen both. I still have a soft spot for the v.2 coz it had more flashing lights too.
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Going back to this post - suggests that the comp is talking to the router, but the modem is not - probably because u are using a x-over cable instead of the straight cable that is required.

Still don't know why u can't log in to the router. Can you confirm that u get the dialog box asking for the username & password. If you are & admin doesn't work as password, I'd go for a hard (30s) reset & retry.

If u aren't getting the dialog box, try setting your comp to a fixed ip & trying again, it could be that DHCP on the router is switched off.

As a last resort, go to the linksys website & the BEFSR41 product page. Get the firmware and the tftp.exe utility & attempt to flash the router's bios. U will need to set your comp to a static ip probably to get this to work. This is however a last desperate measure & can result in a dead box.

Firmware: http://www.linksys.com/international...wid=183&coid=6

Re: A Linksys BEFSR41 router problem.
 

You can't access the router if you have a internet explorer proxy defined, or probably a fixed IP adress in the wrong range.

Win XP really does just plug and play with this router!

Re: A Linksys BEFSR41 router problem.
 

Okay, I managed to log on. Now, none of this stuff makes sence so i decided to take some screenshots for you, see if you could help further. DDNS is disabled. The internet is still off too, the PC ~ router light is still on.

Re: A Linksys BEFSR41 router problem.
 

You're getting close :)

Now you should use a straight thru cable between the modem & router "Internet" port.

Switch everything off. Then switch modem on. Then switch router on. Finally switch computer back on.

Re: A Linksys BEFSR41 router problem.
 

Right, this is wierd.

I tried with a straight through cable and it didnt work, however I did something. I switched the cable over to a X over again, and the internet light flashed in second intervals. I tried loading a webpage but nothing happened. The light soon after switched off.

Re: A Linksys BEFSR41 router problem.
 

Very odd. On my router, the Internet LED is constantly flashing, multiple times per second, while the ones connected to my comps are on steady.

I think the slow flashing may be an error indication.

It might be worth trying a different cable between the modem & the router if you have one.
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I had a look through the Linksys knowledge base. Apparently it's the power light that flashes when there's an error, not the WAN/Internet lamp, so that was a false steer.

I did find the following, but it doesn't really say anything we haven't already covered:

Re: A Linksys BEFSR41 router problem.
 

have u been to the first page and saved settings and reboot also if you have norton firewall on run network wizard

Re: A Linksys BEFSR41 router problem.
 

Also found this:
You shouldn't really need to use the MAC Cloning feature, since NTL allows two MACs to be used within 24 hours. However if you have connected more than one comp to the modem in the last 24 hours, it is possible that u will need to clone the MAC.

I'm tired, so am off too bed soon.

Re: A Linksys BEFSR41 router problem.
 

Sorry to tell you but I've sorted the bugger :P I swapped the crossover cable (No pun intended) and the straight through cable, and I am now speaking to you on this laptop. Later lads, and thank you :)

Re: A Linksys BEFSR41 router problem.
 

hey ntl are comming to change my box so i can upgrade to 2mb,and i have linksys wireless broadband router all is fine now,what do they do just swap pace box for samsung box, it worn't cock my router up will it.
thanxs