paypal - urgent advice needed
 

Yes, here i am. I have checked my paypal account, just recently sold something on ebay so was planning to withdraw the funds. someone has got hold of my details though, there is a transaction dated on the 22nd feb for £430/$800. i would never spend this much through paypal. i have filed a complaint with paypal, and it says that it will take 10 days to come to an end before they can do anything.

is there anything else i can do, contacat hsbc or whatever? the funds are going to be debited from my maestro card in my current account, which will mean i wll go overdrawn... :(

*hates the internet now*

Re: paypal - urgent advice needed
 

nightmare. :(

Re: paypal - urgent advice needed
 

Report your card details as stolen and they will freeze the account from any new transactions

Re: paypal - urgent advice needed
 

From that I assume the funds are going to be withdrawn from your HSBC account - in which case contact them ASAP and stop the transaction. Explain what's happend and they should be able to stop it. Paypal normally take a few days for a transaction like that to go through (so much for electronic transfers), so there time for it to be stopped. I'd also try and ring Paypal - the number is on this page http://www.paypal.com/uk/cgi-bin/web..._contact-phone

Re: paypal - urgent advice needed
 

I don't know how paypal works, but doesn't a maestro transaction require your authorization for every transaction? (i.e. can you not stop the money being taken from your bank account)

Re: paypal - urgent advice needed
 

well, ive just got my card stopped. hopefully ive had this done in time to stop the transaction going through :(

as far as maestro authorisation goes, im not sure. used to be a switch card, and that was fine... :)

Re: paypal - urgent advice needed
 

From what i can remember, you can also contact the seller (other end of the transaction) and let them know. That way they might be able to stop shipment.

Re: paypal - urgent advice needed
 

It doesn't make any difference what type of card it is, you'll still get ripped off.

Re: paypal - urgent advice needed
 

i would if i knew who the seller was...somewhere in the middle of the USA is all i know. It says This transaction is subject to a buyer complaint or a chargeback. at the bottom of the transaction now though, which makes me feel a little easier. It's the fact that this transaction happened and I didn't get an email response about it that is making me a little uneasy. Anyway all my plastic has been cancelled and every password has been changed to some obscure sequence of numbers and symbols now. Ah well *big sigh*
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noo, i meant fine about authorisation. I've never had to manually authorize anything with switch, so am assuming maestro is the same?:shrug:

Re: paypal - urgent advice needed
 

hope it comes right for you mate :tu:

Re: paypal - urgent advice needed
 

I feel like cancelling my Paypal account, or at least removing my credit card information...

Re: paypal - urgent advice needed
 

i am, as soon as this all blows over... old fashioned cheque and postal order all the way for dave now. i'm spooked... Gone through my emails and everything and there is nothing to suggest that I made this transaction.... *baffled*

Re: paypal - urgent advice needed
 

If you log on to your paypal account and view all transactions, then find the dodgy one and hit the details link. It`ll come up with what, and who etc.....

Re: paypal - urgent advice needed
 

I have to say I logged straight onto my Paypal account just to make sure nothing dodgy had occured :erm:

Re: paypal - urgent advice needed
 

Out of pure, old fashioned paranoia I've removed all credit card info from my Paypal account - not because of this but because I've been considering it for a long time.
I'lll just have to find a different, more secure way of paying my web host...

Re: paypal - urgent advice needed
 

paypal is ****e anyway, I don't have any inclination to use it whatsoever.

Re: paypal - urgent advice needed
 

Just did the same myself, thankfully all is well with no activity in the last year. :D

Re: paypal - urgent advice needed
 

I was going to set up a paypal account untill I relaised I would have to give my bank details and me being me I ain't a good banker. (hmm I did spell that right ? ) Paypal seems to have a lot of problems. Funds not going where they should, funds going missing, continuous removal of funds by persons unknown and so on. Anyway the upshot is i decided not to open the account.

One of the admin on a network i co-own decided to use paypal to pay his shell accounts on. Well the hassle !! To cap paypal allowed 4 transactions from the shell providers that weren't legal. Apparent;y the shell providers do not like paypal either, they said they were doing it to show how WEAK the system actually is. He now uses no-chex, another system i refuse to conetemplate.

Sian

Re: paypal - urgent advice needed
 

You cannot set up a continuous payment authority from a Maestro, Solo or Visa Debit card (as you should set up a direct debit instead). All transactions on all cards require approval, but the actions of going into your secure paypal account and creating the transaction indicate your approval of the transaction (in a CNP-Cardholder Not Present) environment.

Re: paypal - urgent advice needed
 

Are you sure?
Nildram (my ISP) were able to set up my monthly payment on a Maestro card by me filling in a form on their site.

Re: paypal - urgent advice needed
 

seems to have been resolved. the seller has refunded my money, he had no idea where this transaction came from either. slight problem though, the £430 has not been taken from my bank account but the sellerhas credited my paypal account with it.... :erm:

think i will leave it in my paypal account until all this blows over *scared*
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i think maybe what they do is hold your details on record, and then when it comes to payment time they simply drag their details up from their database and do a CNP transaction?

much like paypal seems to do...

Re: paypal - urgent advice needed
 

just removed my bank account and credit card from my paypal account as I hardly ever use it. when I opened netscape and went to paypal.com it already has preinserted the email address and password of her indoors's paypal account - scarey!

Re: paypal - urgent advice needed
 

So your paypal account has £430 in it and paypal do not have your cc info, neither has the money been taken from your account (yet).

Cancelling cards might sound like it stops money being taken, but sometimes they (banks) still let through things that are in the pipeline.

So you can either be honest & wait to see if paypal take the money back or take it & run.... :D

Re: paypal - urgent advice needed
 

As has been said above these are probably new CNP transactions each month.
I'm sure that if you are using HSBC merchant services to process cards then what I said is fact.
Being as you have reported this stuff, they card issuer will review the card transactions in the next week or so and so will paypal. You will be best leaving these funds there and letting this work itself out (and probably fessing up if it does not). After all there could be someone else out there seriously out of pocket if you take the money and run. You would not like to be in that position would you?

Re: paypal - urgent advice needed
 

SWEET!!!

Lucky son of a... Wish i was that lucky.

Re: paypal - urgent advice needed
 

i have withdrawn the money to my bank account, until this all gets sorted, taht way if/when it has to be paid back to paypal i can at least make a small amount of interest on the error :)

still dont know where this money is coming from though. I cancelled my direct debit ASAP with paypal last night when i was cancelling my cards too. probably will get some angry bailiff around soon to take my kneecaps away :erm:

Re: paypal - urgent advice needed
 

Word to the wise Quimby - dont make cheque's your butt cant cash.

Re: paypal - urgent advice needed
 

this situation gets more interesting day by day. quick update:

the direct debit of £430 was taken from my account, however hsbc did a chargeback of this so that it's ok and hasnt actually been taken. paypal then credited my bank account with £430 from my paypal account, which is now -£430. This is because a payment from paypal to my paypal account is being held, which will be confirmed and allowed to go ahead if i re-verify my account in the next 7 days, they are sending out some code on a piece of paper to do this.

anyway, helpful as hsbc were, i am washing my hands of them. i have to wait until next wednesday for my debit card to arrive, this is completely unacceptable to me. so, i am applying for a new account at lloyds tsb and am going to close my hsbc one. 2 weeks without a current account makes life very difficult... :(

Re: paypal - urgent advice needed
 

What did HSBC do wrong? It was Paypal surely ???

Re: paypal - urgent advice needed
 

that's true, but hsbc also said that it would be two working days to get my new card from when i cancelled it, but now it wont be here until next week. that's the unacceptable thing...

Re: paypal - urgent advice needed
 

Normally it takes 3-5 days for any bank to issue a new card.

Re: paypal - urgent advice needed
 

i'm aware of that, i left it 4 days to collect my card then trailed into town today to pick it up. helpful lady went to look for it in the back wherever they keep cards, came back and said she couldnt find it, but could find out when it was coming in. came back again and said that it would be tuesday 8th at the earliest. see where i'm coming from? it's quite poor...

...they also refuse to increase my credit limit to take into account the increased spending i'm doing on my card to compensate for not having a debit card to do things. crap bank :(

Re: paypal - urgent advice needed
 

In one way or another all banks are Crap, Dave imo...

Money in the mattress is the way, lol!

;)

Re: paypal - urgent advice needed
 

Why dont you transfer the funds from you current account to your credit card, clearing off the balance a bit... i know with natwest i can do this over the phone or online