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-   -   *ALL* Speed Upgrade Discussion In Here Please (Part 2) (https://www.cableforum.uk/board/showthread.php?t=24294)

Nemesis 17-02-2005 15:05

*ALL* Speed Upgrade Discussion In Here Please (Part 2)
 
This is a continuation of the original Speed Thread here

seaneeboy 17-02-2005 15:24

Re: *ALL* Speed Upgrade Discussion In Here Please (Part 2)
 
A few people towards the end of the old thread were mentioning child safty on the internet - can I reccommend the Barnardo's findings available here:

http://www.barnardos.org.uk/resource...fety/index.jsp

or for further reading, the award winning "Just one click" report:
http://www.barnardos.org.uk/whatwedo.../justoneclick/

Cheers,
Sean

Paul 17-02-2005 15:25

Re: *ALL* Speed Upgrade Discussion In Here Please (Part 2)
 
I'm struggling to see what this has to do with the speed upgrades. :confused:

Nemesis 17-02-2005 15:35

Re: *ALL* Speed Upgrade Discussion In Here Please (Part 2)
 
Previously on the speed thread :-

The existing SACM (stand Alone Cable Modems) that people have should be perfectly ok in regards the new upgrade speeds, due to be introduced from 14th March.

The increases are:-
  • Speed increase from 750Kbps to 2MbpsÃƒÂ¢Ã¢â€šà ¬Ã¢â‚¬ÂFree
  • Speed increase from 1.5Mbps to 3MbpsÃƒÂ¢Ã¢â€šà ¬Ã¢â‚¬ÂFree
  • Speed increase from 300Kbps to 1MbpsÃƒÂ¢Ã¢â€šà ¬Ã¢â‚¬ÂFree, see Below
Existing 300Kbps customers will be given the option to upgrade to the 1Mbps. But, on doing so the monthly data transfer cap will reduced from 30GB to 3GB! Some customers may therefore prefer staying on the 300Kbps service with a 30GB monthly usage allowance.

Speed and Cap information

Broadband enabled STB

  • 1Mbps Downloadââ‚ ‚¬Ã¢â‚¬Â100Kbps UploadÃƒÂ¢Ã¢â€šà ¬Ã¢â‚¬Â3GB Monthly Cap
  • 2Mbps Downloadââ‚ ‚¬Ã¢â‚¬Â200Kbps UploadÃƒÂ¢Ã¢â€šà ¬Ã¢â‚¬Â30GB Monthly Cap
  • 3Mbps Downloadââ‚ ‚¬Ã¢â‚¬Â300Kbps UploadÃƒÂ¢Ã¢â€šà ¬Ã¢â‚¬Â40GB Monthly Cap
Standalone Cable Modem (SACM)

  • 1Mbps Downloadââ‚ ‚¬Ã¢â‚¬Â100Kbps UploadÃƒÂ¢Ã¢â€šà ¬Ã¢â‚¬Â3GB Monthly Cap
  • 2Mbps Downloadââ‚ ‚¬Ã¢â‚¬Â200Kbps UploadÃƒÂ¢Ã¢â€šà ¬Ã¢â‚¬Â30GB Monthly Cap
  • 3Mbps Downloadââ‚ ‚¬Ã¢â‚¬Â300Kbps UploadÃƒÂ¢Ã¢â€šà ¬Ã¢â‚¬Â40GB Monthly Cap
The higher speeds on the STB (Set Top Box) will require a box swap to a newer Samsung STB.

There was also discussion in regards to the Cap at 1Meg, the future speeds available, and some comparison to other providers.

... and now for the next installment ...

seaneeboy 17-02-2005 15:41

Re: *ALL* Speed Upgrade Discussion In Here Please (Part 2)
 
Quote:

Originally Posted by Paul M
I'm struggling to see what this has to do with the speed upgrades. :confused:

Sorry, just thought the people who were talking about it in the part 1 thread would be interested.

Robc66 17-02-2005 15:42

Re: *ALL* Speed Upgrade Discussion In Here Please (Part 2)
 
ntl to unleash new 'super speed' Broadband services in mid-March

In mid-March we will be upgrading all our Broadband services for no extra cost! All new customers will go onto one of these new speeds. Once they have launched, the old speeds will not be available to new customers:
300K will become 1Mb, for £17.99 per month, with a 3GB per month usage download limit (100K upload speed)
750K will become 2Mb, for £24.99 per month, with a 1GB per day usage download limit (200K upload speed)
1.5Mb will become 3Mb, for £37.99 per month, with a 1GB per day usage download limit (300K upload speed)

EXISTING CUSTOMERS: It has been decided that there will no longer be a £25 admin fee for customers to upgrade to the new speeds:
750K and 1.5Mb customers will be upgraded to the new speeds automatically, except for 750K Pace STB customers. 750K Pace STB customers can upgrade by calling Customer Services to arrange their Pace box to be swapped to a Samsung STB or a Cable Modem.
300K customers will not be upgraded automatically, as some customers may not wish to have the higher speed service with a lower monthly usage limit. However, they can still upgrade for free by calling Customer Services.

DOWNLOAD USAGE LIMIT: We will not be checking usage allowances until later this year. We will get in touch with customers directly who exceed their usage allowance and offer them information and alternative options (tbc)

MARKETING: The new speeds will be marketed to new customers as soon as they launch in mid-March. There will be no active marketing to 300K or 750K Pace STB customers, however those who call about the new speeds will be upgraded by Customer Services.


Is this going to happen????

Nemesis 17-02-2005 15:44

Re: *ALL* Speed Upgrade Discussion In Here Please (Part 2)
 
Quote:

Originally Posted by Robc66
<....SNIP....> Is this going to happen????

We reported on this before that came out ;)

http://www.cableforum.co.uk/article/...eases-update-3

... and YES it's going to happen

Robc66 17-02-2005 15:52

Re: *ALL* Speed Upgrade Discussion In Here Please (Part 2)
 
no not that lol read it. I got it from here
http://www.cableforum.co.uk/board/sh...&postcount=636

Checky 17-02-2005 16:03

Re: *ALL* Speed Upgrade Discussion In Here Please (Part 2)
 
except for 750K Pace STB customers. 750K Pace STB customers can upgrade by calling Customer Services to arrange their Pace box to be swapped to a Samsung STB or a Cable Modem

can this be done at any time or do we have to wait til the speeds are released?

Checky

Nemesis 17-02-2005 16:11

Re: *ALL* Speed Upgrade Discussion In Here Please (Part 2)
 
Try ringing them now ..... got nothing to lose.

martikus 17-02-2005 16:42

Re: *ALL* Speed Upgrade Discussion In Here Please (Part 2)
 
Hi im new and i'd like to throw my two pence in. I have the 1.5mb connection with NTL and i look forward to the new speeds. 40gb per month will be great. But i hope that they continue to handle the capping in the same way they are now. It is quite easy to go above that limit as at the moment it's set at an unofficial 30gb per month.It is possible to do this legitamatly. And before you say anything no i don't use kazaa!!!! I subscribe to I-tunes, i am also an avid gamer and most game demo's are around the 600mb level. Also i love downloading mods for my games. I recently downloaded a mod for an old game called baldursgate 2 and that clocked in at 1.2gb!! I also love playing mmorpg's and i love trialing Alpha and Beta tests of theese games. they can be anything from 1-3gb each to download and that doesn't even include patching them!!! Now i Know what you'll all say, whynot buy magazines for the demos, well why should i when i have net access and get them for free. I have monitered my average usage and that has come out at about 9gb per month so well within the cap but on rare occations i do go over as with last month i downloaded the world of warcraft beta 2.3gb, Everquest trial 1.3gb, 5other beta's which clocked in at 12gb between them. varius linux packages to try it out for the first time. Game demo's, etc. in total my usage was 31gb. Now i don't want to be penalised for going over my limit this one month when it was the first time in 6 monthes. Surely NTL should target the continual abusers and kick them from the network, rather than enforce ocational overuse!!!!

HD462 17-02-2005 17:41

Re: *ALL* Speed Upgrade Discussion In Here Please (Part 2)
 
Word yesterday was that they've dropped the 40gb a month allowance for the top tier to 30gb like the others. Thing is, like now, it's not 30gb a month, but 1gb per day.

That has implications, especially how you describe your use, as you couldn't say, I'll download this 10gb file today, as I've still got 20gb left to last me the rest of the month. The limit is per day, so anything over 1gb in one day would be over the limit...officially, but they're not enforcing it as such yet. But once they do it could cause problems for people like you whos' download sizes can be sporadic.

Really, a 30gb per month limit would be better, and more flexible, but I guess that doesn't allow them to balance the load on the system so well. :)

daveeb 17-02-2005 17:42

Re: *ALL* Speed Upgrade Discussion In Here Please (Part 2)
 
Just to go back to stb's does anyone know the maximum speed the pace 1000 box can handle, i believe its 1 MB but i'd like confirmation. Thanks ;)

saxo_vtr_paul 17-02-2005 17:56

Re: *ALL* Speed Upgrade Discussion In Here Please (Part 2)
 
Just rang the tech support line to have the STB changed from Pace to Samsung. The lady told me someone will call me near the time to arrange the upgrade and there was no need for me to ring. is this true?

martikus 17-02-2005 18:48

Re: *ALL* Speed Upgrade Discussion In Here Please (Part 2)
 
personally i'd prefer a monthly download limit i think it's crazy if they inforce 1gb a day limit. 30-40gb per month i can live with but a daily limit will put a lot of gamers off!! I like the service i get from NTL now but i do think that a daily limit would make me rethink my service provider.I'll just have to wait and see what happens. if it stays at a monthly allowance then great, the limits are fine by me. if it goes to a daily 1gb limit then bye-bye NTL. Monthly caps makes much more sense to offer users especially with their premium product!!

Mick 17-02-2005 18:58

Re: *ALL* Speed Upgrade Discussion In Here Please (Part 2)
 
Quote:

Originally Posted by saxo_vtr_paul
Just rang the tech support line to have the STB changed from Pace to Samsung. The lady told me someone will call me near the time to arrange the upgrade and there was no need for me to ring. is this true?

Should be. :cool:

Matth 17-02-2005 20:00

Re: *ALL* Speed Upgrade Discussion In Here Please (Part 2)
 
The way I read it, is that they will not be actively pushing the 750k to 2Mbit upgrade, because additional hardware will be required.

Stupid really - if they taken the middle tier to only 1Mbit instead or 2, then that would also leave a more worthwhile difference between the middle and top tier.

Any stats on the relative percentages of people on different tariffs?
I'm guessing the the top one will be the least popular, it looked overpriced when they started talkin caps, and it looks even more overpriced for the difference between 2 and 3 Meggabit (no increase in quota)

You cannot seperate the speed from the cap, especially if we are looking at the prospect that it will be enforced other than for gross abusers.

Some peple may look at 1Mbit/3Gb and call it a good deal compared to "dialup replacement broadband" from other providers with a 1 or 2 Gb cap - well, I suppose it is, and in this case, it's NOT an "abuse" cap, but the definition of a Lite service... don't know about anyone else, but I'd be more than happy with 1Mbit.

Actually, we have seen TWO reductions in quota from what we all saw in that leaked PDF.
The 1Mbit falls from 5Gb to 3Gb, and certainly drops it below the radar of anyone who was juggling the figures for 5Gb.
(I was banking on making it down to 3Gb, with 2Gb for exceptionals).

The 3Mbit falls from 40Gb to 30Gb so the only thing you get extra for £13 more a month, is now just 50% more speed, instead of 100%

If they don't throw at least the 40GB (preferably a pro-rata 45GB) quota back in, or take the speed up to 4Mbit - their "flagship" tier has to be left for people with too much money and too little patience.

Robc66 17-02-2005 20:25

Re: *ALL* Speed Upgrade Discussion In Here Please (Part 2)
 
ur all goin on about 30GB a month....but they will not enforce it! It is suppost to be on 1GB a day now and they never bother me....all they r going to do is give u more speed and they wont bother u about any caps!

Rone 17-02-2005 20:29

Re: *ALL* Speed Upgrade Discussion In Here Please (Part 2)
 
Quote:

Originally Posted by Robc66
ur all goin on about 30GB a month....but they will not enforce it! It is suppost to be on 1GB a day now and they never bother me....all they r going to do is give u more speed and they wont bother u about any caps!

Be nice if thats true, but that would buck the trend of most other providers ie : BT etc etc.

Robc66 17-02-2005 20:43

Re: *ALL* Speed Upgrade Discussion In Here Please (Part 2)
 
It will be true. 750k and 1.5mbit users will not be doing anything....it is an automatic upgrade so they cant just cap u! They wud have to make u agree to the new terms and conditions. If they did cap u wot wud be stopping an isp from selling u a 1mbit connection and then putting it down to 56k? The fact is they cant change the service you get unless u agree to it.

HornetUK 17-02-2005 20:50

Re: *ALL* Speed Upgrade Discussion In Here Please (Part 2)
 
A couple of questions

I'm on 750k currently...whats my current upload speed?

On average I play xboxlive for an hour a night, download say 20 music tracks a day, browse the web for a couple of hours......How much GB download in a day is that?

On the 1MB service would I be able to do the above daily with 3GB cap?

Cheers

JohnHorb 17-02-2005 20:51

Re: *ALL* Speed Upgrade Discussion In Here Please (Part 2)
 
Quote:

Originally Posted by Robc66
It will be true. 750k and 1.5mbit users will not be doing anything....it is an automatic upgrade so they cant just cap u! They wud have to make u agree to the new terms and conditions. If they did cap u wot wud be stopping an isp from selling u a 1mbit connection and then putting it down to 56k? The fact is they cant change the service you get unless u agree to it.

From T&Cs:-

26. Changing the Terms and Conditions

Where any of the following occurs:

  1. there is any change or amendment to any law or regulation which applies to our trading, operating or business practices or policy;
  2. OFCOM, the Director General of Fair Trading or any other competent Government department or regulatory body makes any direction or order recommending or requiring any technical modifications or changes in our trading, operating or business practices or policy; or
  3. in all other events, where we reasonably determine that any technical modification to the ntl Network or change in our trading, operating or business practices or policy is necessary to maintain or improve the Services which we provide to you,
We reserve the right to change the terms and conditions of this Agreement and/or the Services which we provide to you as soon as is reasonably practicable by giving written notice to you prior to the changes being introduced referring to this Condition. We will also publish details of any changes (including the operative date) in each of our main offices and on our web-site as soon as possible prior to the changes being introduced. Your rights to cancel the Services if we make any significant change to the terms and conditions of this Agreement are set out in Condition 20.1(ii).

fire 17-02-2005 20:55

Re: *ALL* Speed Upgrade Discussion In Here Please (Part 2)
 
128kbps is your upload

Chrysalis 17-02-2005 21:05

Re: *ALL* Speed Upgrade Discussion In Here Please (Part 2)
 
in regards to what ignition showed me in part 1 og thread.

Broadband Option3

Surfing 24 hours a day
Sending photos by email 700 per week
Receiving photos by email 700 per week
Downloading music tracks 700 per week
Sending emails without attachments 5,000 per week
Receiving emails without attachments 5,000 per week
Watching videos 7 hours per week
Online gaming 35 hours per week
TOTAL 30GB / month

this is from wannaddoo site, not hard to see why not many people complaining.

24 hours a day surfing on 30 gig a month?

There wont be any heavy gamers on wannaddoo 35 hours a week is nothing for them. I have no idea if thats accurate but an isp shouldnt post info such as this as it cannot be accurate for everyone.

Video clips another example of this, 7 hours a week of what?
2 hours of quality xvid amounts to 1500 megabytes, so for that it is fairly accurate, but of course if it is lower quality streaming or higher quality dvd then it is inaccurate.

But the bigger problem comes in is if you mix stuff together, if you surfing 24 hours a day and downloading xvid video, then unless your 24 hour surfing is using under 2 gig a month (very unlikely) then you wont have 28 hours of xvid, this list can be confusing and people reading will probably thing wow I can do ALL of those things, not just one or the other or even worse not realising it is completely wrong.

Hans Gruber 17-02-2005 21:22

Re: *ALL* Speed Upgrade Discussion In Here Please (Part 2)
 
It seems BT will limit the connection 150k till the next billing cycle begins. That's an idea I'm not opposed to for NTL. http://www.btyahoo.com/broadbandusage_holding for more details...

Quote:

6. What happens if I exceed my monthly usage allowance?
In the unlikely event that you exceed your monthly usage allowance (remember these are more than enough for the vast majority of users) the speed of your connection will be reduced to 150kb until the start of the next month, when you monthly usage allowance will be reset.

If you exceed your usage allowance you will have three choices; you will be able to continue to surf and download at a reduced speed of 150kb - that's still three time the speed of dial up - for the remainder of the month, or you will be able to top up you usage allowance on bt.com by purchasing additional capacity at £1.95 per 1GB unit, or alternatively you may wish to consider upgrading to a higher usage capacity package.
(meant to post that in the caps thread :dunce: )

dragon 17-02-2005 21:40

Re: *ALL* Speed Upgrade Discussion In Here Please (Part 2)
 
i hope they dont enforce the caps hard... I mean i could understand them going after someone going way over 30gb but if you hit say 32gb once in a while i think that should be acceptable

jtwn 17-02-2005 22:03

Re: *ALL* Speed Upgrade Discussion In Here Please (Part 2)
 
In our moving speeds, if they bump it down after heavy usage (hope not) they shouldn't punish us, it should be something that ridicules bt, lets say 512k :devsmoke:

But having to pay £1.95 per extra gb is OUTRAGEOUS.

edit: just wondering, how is the xbox live service capped?

Juan 17-02-2005 22:33

Re: *ALL* Speed Upgrade Discussion In Here Please (Part 2)
 
Not sure if this has been mentioned already (apologies if it has) but BT seem to have pulled a fast one with their upgrades. The BT Yahoo product which was 1Mbit/30GB is now 2Mbit/15GBit and is currently priced at £26.99 but only for 3 months then goes back to £29.99. If u want 2Mbit/30GB you've got to wait until the end of March for this to be launched but what will the price be? Probably close to £35.

So BT's broadband prices haven't remained the same as they stated instead they've tried to disguise it with a 3 month price reduction!

paul11974 17-02-2005 22:59

Re: *ALL* Speed Upgrade Discussion In Here Please (Part 2)
 
upgraded to 750k today !

when can i get my new silver box for my 2mb connection ? ;)

Earwig 17-02-2005 23:27

Re: *ALL* Speed Upgrade Discussion In Here Please (Part 2)
 
Why does everyone go on about BT??

Everyone knows they are a rip off and there are plenty of providers out there that will give you 2MB uncapped for far less. Instead of comparing NTL to BT compare to these I.S.P's and see how poor the deal sounds then.

The speeds sound good and the extra couple of K upload will be vaugly useful but if the hard cap comes then I will be off to an ADSL company.

I think UK online now do an Uncapped 2MB for 29.99....Sounds good to me ! !

The other thing that puzzles me is the drop on the top tier from 40GB to 30GB per month which is the same as the 2MB product. Now forgive me for sounding silly but the 2MB is cheaper right? So the only benefit of the 3MB is the ability to hit the (same) cap quicker and pay Extra for it?? Sounds not to good to me. I think I would rather pay over £10 LESS every month and know at least I will not hit my cap quite so quickly. To be fair you can only load a web page so fast before the speed increase becomes un-noticeable right? Hehehe

However to be honest I doubt the hard cap will come. I think just like the Admin fee it will be dropped. While there are many other companies out there offering an uncapped service for less money people will go (if they have the need). I know I would certainly a slower speed but know that I could use it whenever I like and for whatever I like.

Mauldor 17-02-2005 23:45

Re: *ALL* Speed Upgrade Discussion In Here Please (Part 2)
 
Interesting this (sorry if posted already )

http://www.plus.net/support/faq/broa...e_faq.shtml#17

ian@huth 18-02-2005 00:34

Re: *ALL* Speed Upgrade Discussion In Here Please (Part 2)
 
Quote:

Originally Posted by Mauldor
Interesting this (sorry if posted already )

http://www.plus.net/support/faq/broa...e_faq.shtml#17

Yes, very interesting. Ignition posted the link earlier. Also worth a read is http://usertools.plus.net/status/archive/1101830040.htm

One thing to note is that Plusnet and other ISPs are identifying customers with a very high usage pattern and taking steps to reduce their impact on their services. As ISPs introduce higher speeds these very high usage customers will have more of an impact on services and will be dealt with one way or another. Even the ISPs with unlimited packages will take action to restrict the very high usage of some of their customers. There are various ways of doing this within their existing T&Cs.

Mauldor 18-02-2005 01:27

Re: *ALL* Speed Upgrade Discussion In Here Please (Part 2)
 
Well I gotta say - I used to be Firmly on the "caps are very bad and need to be killed on sight" but my Useage pattern has changed drasticly over the years. Now to be totally honest I have no idea how much I Down/Up a month, aa day or whatever but I suspect to be honest I fit in the cat of a "normal" user (compared to say a Lite User). I have never ever ever Liked and never will P2P apps, I do use the newsgroups + Newsbin but thats only the odd day a week if that now.

Now if they left it as a soft cap or a cap but same as plusnet there, through the night not counted sort of thing then I have no problem tbh to stay with NTL. The softcap I "think" works cos if a Person uses it like 1:1 24/7 etc then yes they shoudl be kicked or speed restricted..

By the way, noone sort of answered my question onthe other thread, I was aksing for a mate who lives in Ireland if they also getting upgrades. He did say they were getting sold off or something (NTL)over there so I have no idea..

dragon 18-02-2005 06:23

Re: *ALL* Speed Upgrade Discussion In Here Please (Part 2)
 
with the caps coming with the new speeds is it gonna be measuresd on upload + download or are they going to be just measuing how much you use on the downstream only...

also good to hear the upstrem speeds are going up

Mog 18-02-2005 07:43

Re: *ALL* Speed Upgrade Discussion In Here Please (Part 2)
 
Is there any software available that can tell you the speed of your connection...!

Other than the ( hopefully ) improved download rate, it would be nice to have something to confirm, yes your line is now 2MB !!

-Mog

Smack 18-02-2005 08:50

Re: *ALL* Speed Upgrade Discussion In Here Please (Part 2)
 
I decided to leave Eclipse in November after hearing about the proposed 3mb connection offered by NTL. Dont think there was any mention of the speed caps at that time. However as they are going to be enforced and that other ADSL providers are increasing the speed, and in some cases unlimited downloads, beyond what NTL are offering it now seems to me that what I regarded as a innovative move bt NTL now seems to be more like a catch-me-up. They reallu have taken too long to do this and in my opinion have missed the ball with this .
What I want to know is if I can cancel my 12 month contract ( :redcard: ) due to the T&C being changed (If they have as I perceive) ?
Many thanks

orangebird 18-02-2005 08:55

Re: *ALL* Speed Upgrade Discussion In Here Please (Part 2)
 
Quote:

Originally Posted by Smack
I decided to leave Eclipse in November after hearing about the proposed 3mb connection offered by NTL. Dont think there was any mention of the speed caps at that time. However as they are going to be enforced and that other ADSL providers are increasing the speed, and in some cases unlimited downloads, beyond what NTL are offering it now seems to me that what I regarded as a innovative move bt NTL now seems to be more like a catch-me-up. They reallu have taken too long to do this and in my opinion have missed the ball with this .
What I want to know is if I can cancel my 12 month contract ( :redcard: ) due to the T&C being changed (If they have as I perceive) ?
Many thanks

No, the T&Cs haven't changed, the AUP has. As part of the T&Cs though, it's up to you to check the AUP regularly....

Hans Gruber 18-02-2005 09:21

Re: *ALL* Speed Upgrade Discussion In Here Please (Part 2)
 
Quote:

Originally Posted by Smack
I decided to leave Eclipse in November after hearing about the proposed 3mb connection offered by NTL. Dont think there was any mention of the speed caps at that time. However as they are going to be enforced and that other ADSL providers are increasing the speed, and in some cases unlimited downloads, beyond what NTL are offering it now seems to me that what I regarded as a innovative move bt NTL now seems to be more like a catch-me-up. They reallu have taken too long to do this and in my opinion have missed the ball with this .
What I want to know is if I can cancel my 12 month contract ( :redcard: ) due to the T&C being changed (If they have as I perceive) ?
Many thanks

The caps and speed increases were both revealed in the same presentation.

paulyoung666 18-02-2005 09:37

Re: *ALL* Speed Upgrade Discussion In Here Please (Part 2)
 
Quote:

Originally Posted by dragon
with the caps coming with the new speeds is it gonna be measuresd on upload + download or are they going to be just measuing how much you use on the downstream only...

also good to hear the upstrem speeds are going up


try this for a speed test :)

Mog 18-02-2005 10:10

Re: *ALL* Speed Upgrade Discussion In Here Please (Part 2)
 
Quote:

Originally Posted by paulyoung666
try this for a speed test :)

Nice link, thanks for that......

jtwn 18-02-2005 10:13

Re: *ALL* Speed Upgrade Discussion In Here Please (Part 2)
 
Quote:

Originally Posted by Earwig
Why does everyone go on about BT??

Everyone knows they are a rip off and there are plenty of providers out there that will give you 2MB uncapped for far less. Instead of comparing NTL to BT compare to these I.S.P's and see how poor the deal sounds then.

The speeds sound good and the extra couple of K upload will be vaugly useful but if the hard cap comes then I will be off to an ADSL company.

I think UK online now do an Uncapped 2MB for 29.99....Sounds good to me ! !

The other thing that puzzles me is the drop on the top tier from 40GB to 30GB per month which is the same as the 2MB product. Now forgive me for sounding silly but the 2MB is cheaper right? So the only benefit of the 3MB is the ability to hit the (same) cap quicker and pay Extra for it?? Sounds not to good to me. I think I would rather pay over £10 LESS every month and know at least I will not hit my cap quite so quickly. To be fair you can only load a web page so fast before the speed increase becomes un-noticeable right? Hehehe

However to be honest I doubt the hard cap will come. I think just like the Admin fee it will be dropped. While there are many other companies out there offering an uncapped service for less money people will go (if they have the need). I know I would certainly a slower speed but know that I could use it whenever I like and for whatever I like.

Yes but ntl aren't a niche isp, targeting the users who may require ex amount of bandwidth. Correct me if i'm wrong, but from a business point of view, their target to beat is the mainstream isps, who get all the press, like BT, Wannado and AOL.

And tbh, they are offering a much more competitive product then them. But i am still against hard capping ;)

Web-Junkie 18-02-2005 11:02

Re: *ALL* Speed Upgrade Discussion In Here Please (Part 2)
 
.....and BT have a 15GB/month cap for their mid-range products (dropping to 150kbps if you exceed it) and an option to BUY additional Gigs at £1.95 if you exeed 15GB :O

They also include UPSTREAM data in your usage, so they are penalising you for requesting web pages now.

http://www.btyahoo.com/broadbandusage_holding

seaneeboy 18-02-2005 11:28

Re: *ALL* Speed Upgrade Discussion In Here Please (Part 2)
 
Eeewww - BT Yahoo is such a confusing system - far too many caveats for a entry-level package :(

Ricky G 18-02-2005 11:55

Re: *ALL* Speed Upgrade Discussion In Here Please (Part 2)
 
Sorry to be a pain if this has already been posted.

I'm a STB user who used to be on the 512k which got raised to 600K and I believe at the moment I am now on 750K. If this makes me eligable for the new upgrade to 2mb and eligable for the new set top box will NTL contact me to inform me of this or will I have to ring and pester them?

orangebird 18-02-2005 11:57

Re: *ALL* Speed Upgrade Discussion In Here Please (Part 2)
 
Quote:

Originally Posted by Ricky G
Sorry to be a pain if this has already been posted.

I'm a STB user who used to be on the 512k which got raised to 600K and I believe at the moment I am now on 750K. If this makes me eligable for the new upgrade to 2mb and eligable for the new set top box will NTL contact me to inform me of this or will I have to ring and pester them?

Ring and pester :)

OldGeezer 18-02-2005 12:34

Re: *ALL* Speed Upgrade Discussion In Here Please (Part 2)
 
Quote:

Originally Posted by orangebird
Ring and pester :)

I just did and got the same response as someone else earlier in the thread - "It's too early, we will be in touch."
Fair enough.

ian@huth 18-02-2005 12:58

Re: *ALL* Speed Upgrade Discussion In Here Please (Part 2)
 
Quote:

Originally Posted by OldGeezer
I just did and got the same response as someone else earlier in the thread - "It's too early, we will be in touch."
Fair enough.

If you can't wait you can upgrade now to the 1.5 Mb service for a month and then downgrade after the month is up. This would mean either a box swap or a SACM being provided now rather than ending up in a long queue waiting for an engineer visit when the time is right.

captain747480 18-02-2005 13:22

Re: *ALL* Speed Upgrade Discussion In Here Please (Part 2)
 
From a previous post:-

Quote:

Originally Posted by Robc66
ntl to unleash new 'super speed' Broadband services in mid-March

MARKETING: The new speeds will be marketed to new customers as soon as they launch in mid-March. There will be no active marketing to 300K or 750K Pace STB customers, however those who call about the new speeds will be upgraded by Customer Services.

Although I'm not sure of the source for the above info and hence can't be sure it's kosher, it seems that NTL might be keeping quiet about the upgrade in order to avoid a big backlog of Pace STB swap outs.

saxo_vtr_paul 18-02-2005 17:49

Re: *ALL* Speed Upgrade Discussion In Here Please (Part 2)
 
Im on the 750k now, I just hope to god that ntl do contact me to arrange the installation on my new stb that I need. If they dont there is going to be one unhappy customer. If they upgrade the speeds and I havent heard from them how bad will that be? I have been with ntl for about 10 years. I joined them when it was c&w. so after all, they have had a fair bit of money from me. why should I have a 750k connection when I should really be on 2mb if you get me?

daveeb 18-02-2005 17:58

Re: *ALL* Speed Upgrade Discussion In Here Please (Part 2)
 
Just to reiterate as my question got lost in the multiple threads. Does anyone know the maximum download speed the pace 1000 can cope with. i dont really want to swap for a samsung box if i dont have to, would prefer to downgrade to the 1 meg bronze service. :monkey:

scrotnig 18-02-2005 18:10

Re: *ALL* Speed Upgrade Discussion In Here Please (Part 2)
 
Quote:

Originally Posted by daveeb
Just to reiterate as my question got lost in the multiple threads. Does anyone know the maximum download speed the pace 1000 can cope with. i dont really want to swap for a samsung box if i dont have to, would prefer to downgrade to the 1 meg bronze service. :monkey:

Ask for a cable modem, then you can keep your trusty PACE box whatever happens.

flook 18-02-2005 18:13

Re: *ALL* Speed Upgrade Discussion In Here Please (Part 2)
 
Quote:

Originally Posted by OldGeezer
I just did and got the same response as someone else earlier in the thread - "It's too early, we will be in touch."
Fair enough.

I tried to upgrade to the 1.5meg service, to jump the queue for a new stb, I was told I couldnt upgrade till they had replaced my PACE box, which is happening next week

All worked out rather well really :)

scrotnig 18-02-2005 19:15

Re: *ALL* Speed Upgrade Discussion In Here Please (Part 2)
 
I can't take any more of this thread...I'm going to have to change my name.....

ian@huth 18-02-2005 19:18

Re: *ALL* Speed Upgrade Discussion In Here Please (Part 2)
 
Quote:

Originally Posted by scrotnig
I can't take any more of this thread...I'm going to have to change my name.....

But you've just changed it M. :) Must be the day for changes.

scrotnig 18-02-2005 19:21

Re: *ALL* Speed Upgrade Discussion In Here Please (Part 2)
 
Quote:

Originally Posted by ian@huth
But you've just changed it M. :) Must be the day for changes.

Indeed...do you want that '@' in another place too? Drop me a PM over there if so....

Matth 18-02-2005 19:45

Re: *ALL* Speed Upgrade Discussion In Here Please (Part 2)
 
Quote:

Originally Posted by scrotnig
Ask for a cable modem, then you can keep your trusty PACE box whatever happens.

That's the first time I've seen anyone call the Pace box "trusty"...

As I understood it, the Samsung has two processors, and is far more adept at juggling TV, Interactive and Broadband than the Pace ... though some complain about the appearance of the silver box unless you have other metallic case style equipment... surely they could have specified a nice refined charcoal colour or something?

The alternative is to do nothing - they'll be happy to leave you and your trusty Pace box on 750k. I'd be wary about downgrading, unless you were a VERY light user and only had 750k for the speed, as the claims made for how much you can do with 1Gb are woefully exaggerated, if you do anything other than browse ... Some Flash games are 3-4Mb and fail to cache, so that's every time you visit, a day, a week, a month.

One thing to think of, if you want it, is to consider going down to the 300k tariff NOW, if you need the 30Gb capacity, but aren't too bothered about the speed, since you may not have that choice after.

scrotnig 18-02-2005 19:53

Re: *ALL* Speed Upgrade Discussion In Here Please (Part 2)
 
Quote:

Originally Posted by Matth
That's the first time I've seen anyone call the Pace box "trusty"...

As I understood it, the Samsung has two processors, and is far more adept at juggling TV, Interactive and Broadband than the Pace ... though some complain about the appearance of the silver box unless you have other metallic case style equipment... surely they could have specified a nice refined charcoal colour or something?

The alternative is to do nothing - they'll be happy to leave you and your trusty Pace box on 750k. I'd be wary about downgrading, unless you were a VERY light user and only had 750k for the speed, as the claims made for how much you can do with 1Gb are woefully exaggerated, if you do anything other than browse ... Some Flash games are 3-4Mb and fail to cache, so that's every time you visit, a day, a week, a month.

One thing to think of, if you want it, is to consider going down to the 300k tariff NOW, if you need the 30Gb capacity, but aren't too bothered about the speed, since you may not have that choice after.

I've got two very trusty Pace boxes and would be reluctant to let them go.

I also have a Samsung. They're nice, but I prefer the Pace generally, maybe because I'm more used to it. I agree a Samsung is usually a better bet though as there are so many dicey PACEs about. But if you have a working PACE they are fine.

paulyoung666 18-02-2005 22:08

Re: *ALL* Speed Upgrade Discussion In Here Please (Part 2)
 
excuse me for losing the plot here , wtf is going on with name changes :shocked: :shocked: :shocked:

ian@huth 18-02-2005 23:04

Re: *ALL* Speed Upgrade Discussion In Here Please (Part 2)
 
Quote:

Originally Posted by paulyoung666
excuse me for losing the plot here , wtf is going on with name changes :shocked: :shocked: :shocked:

It's the revolution, it's here, we're revolting. :ninja: :ninja: :ninja: :ninja: :ninja:

geminian68 18-02-2005 23:05

Re: *ALL* Speed Upgrade Discussion In Here Please (Part 2)
 
Broadband to be metered in 8Mbps future http://news.zdnet.co.uk/i/b.gif
Graeme Wearden
ZDNet UK
February 18, 2005, 17:15 GMT

UK ISP PlusNet plans to charge customers on per-megabyte basis, irrespective of the maximum line speed.

UK's broadband providers are on the brink of moving away from billing customers on the basis of connection speeds to a model built around the amount of data downloaded.

The move is likely to reinforce the existing broadband divide, as consumers and small businesses in metropolitan areas could end up getting a much faster connection than those in more remote areas, without having to pay more.



The catalyst is BT Wholesale's forthcoming trials into methods of increasing the maximum speeds possible over its ADSL network from 2Mbps to 8Mbps. This testing will begin in April, and UK ISP PlusNet has taken the move as a cue to reshape its range of broadband products.



PlusNet is confident that BT's trials -- which it is taking part in -- will be followed by widespread availability of faster services by the end of this summer. PlusNet announced on Tuesday that from April its broadband customers will be able to get speeds of up to 8Mbps "where available".



"Speed will no longer be a factor in how people buy broadband," said Marco Potesta, PlusNet marketing director, on Thursday.



PlusNet is the first ISP to announce how BT's speed trials will affect its business model. Previously, the price of its Premier product ranged from £21.99 a month for a 512Kbps connection to £39.99 per month for a 2Mbps line. But from April, PlusNet will shift to usage-based charging, where £21.99 will buy 30GB of peak-time data per month plus another 230GB per month during the night. Customers can pay more to get a larger monthly download limit.



Potesta said that some of PlusNet's 'pay-as-you-go' customers, who pay £14.99 + £1.50 for each GB of data downloaded, will also be able to get speeds of up to 8Mbps from April.



However, BT has not yet given any indication of where 8Mbps services might be available. It's likely that ADSL's physical restrictions will mean that only people living relatively close to an exchange would be able to get such high speeds.



This would mean that some PlusNet customers could pay the same for a 512Kbps or 1Mbps connection as for a 8Mbps one -- good news for surfers in metropolitan areas who are likely to be able to get fast speeds but less appealing for those in rural areas.



Potesta acknowledged that 8Mbps speeds would not be available everywhere, but insisted that from April some PlusNet customers would be able to get such a speed upgrade, depending on where BT carried out its trial.



Potesta also said that most users would be able to get a connection of at least 2Mbps. Until now a standard broadband speed has typically been 512Kbps or lower, but BT Retail upped the ante last week when it announced that all its broadband services would run at 2Mbps apart from its entry level product, which would be speeded up to 1Mbps.



BT Wholesale declined to comment on PlusNet's plans but suggested that 8Mbps connections could be available across the UK later this year.



"BT Wholesale is planning limited trials of the 8Mbps service in April in limited geographies, which haven't been fixed and haven't yet been announced. Subject to a successful trial, BT Wholesale is planning for the service to be available nationally in the autumn of 2005," said a BT Wholesale spokeswoman.



I don't know if this as already been posted, sorry if it has. :sorry:



http://news.zdnet.co.uk/0,39020330,39188350,00.htm

ian@huth 18-02-2005 23:26

Re: *ALL* Speed Upgrade Discussion In Here Please (Part 2)
 
Quote:

Originally Posted by paulyoung666
excuse me for losing the plot here , wtf is going on with name changes :shocked: :shocked: :shocked:

In my case it was because many people had difficulty in spelling my old username. It can also confuse spambots that trawl forums looking for email addresses and also pick up usernames to which they add the @abigdomain.com or .co.uk as many forum users have a username that is the same as the first part of their email addy.

Rik 19-02-2005 09:48

Re: *ALL* Speed Upgrade Discussion In Here Please (Part 2)
 
Quote:

It is currently understood that if customers exceed the monthly cap limits as outlined above, their connection will be dropped to a speed of 56Kbps, although this isnââ‚ ¬ÃƒÂ¢Ã¢â‚¬Å¾Ã‚¢t confirmed.
Hmm if this is the case I will be cancelling straight away, but as always its all speculation and hopefully they will be as lax enforcing this as they are with the 1gig cap now.

Ive been with NTL for 2 Years now and theyve been excellent, but if this happens I will be offski!

OldGeezer 19-02-2005 10:28

Re: *ALL* Speed Upgrade Discussion In Here Please (Part 2)
 
Quote:

Originally Posted by OldGeezer
I just did and got the same response as someone else earlier in the thread - "It's too early, we will be in touch."
Fair enough.

You're not gonna believe this but:
About 2 hours afte posting that my BB connection dropped - middle light flashing.
A call to faults detemined that the box was a fault, so I asked if I could get a Samsung in view of the upcoming speed changes - no problem, engineer booked for this afternoon.
This morning the connection started working again! I dutifully called faults to cancel the engineer but they said that they wanted to do a box swap and so I might as well let him come. I didn't argue.

I certainly have had no problems with the Pace 1000 (apart from this last episode, which I'm not convinced was the box anyway), I just hope the Samsung will be as reliable.

scrotnig 19-02-2005 11:31

Re: *ALL* Speed Upgrade Discussion In Here Please (Part 2)
 
Quote:

Originally Posted by Rik
Hmm if this is the case I will be cancelling straight away, but as always its all speculation and hopefully they will be as lax enforcing this as they are with the 1gig cap now.

Ive been with NTL for 2 Years now and theyve been excellent, but if this happens I will be offski!

This has not been mentioned on any official channel as yet.

Chrysalis 20-02-2005 17:42

Re: *ALL* Speed Upgrade Discussion In Here Please (Part 2)
 
"PlusNet is the first ISP to announce how BT's speed trials will affect its business model. Previously, the price of its Premier product ranged from £21.99 a month for a 512Kbps connection to £39.99 per month for a 2Mbps line. But from April, PlusNet will shift to usage-based charging, where £21.99 will buy 30GB of peak-time data per month plus another 230GB per month during the night. Customers can pay more to get a larger monthly download limit."

An ISP with sense, you will find most users are not against caps as a whole they just against biased caps, plusnet realised night time capacity isnt an issue and allow users to take advantage. Why cant NTL?

scrotnig 20-02-2005 18:10

Re: *ALL* Speed Upgrade Discussion In Here Please (Part 2)
 
Quote:

Originally Posted by Chrysalis
"PlusNet is the first ISP to announce how BT's speed trials will affect its business model. Previously, the price of its Premier product ranged from £21.99 a month for a 512Kbps connection to £39.99 per month for a 2Mbps line. But from April, PlusNet will shift to usage-based charging, where £21.99 will buy 30GB of peak-time data per month plus another 230GB per month during the night. Customers can pay more to get a larger monthly download limit."

An ISP with sense, you will find most users are not against caps as a whole they just against biased caps, plusnet realised night time capacity isnt an issue and allow users to take advantage. Why cant NTL?

Because if they did that, all the stupid pirate CD burners would stay up all night doing it instead.

DieDieMyDarling 20-02-2005 19:32

Re: *ALL* Speed Upgrade Discussion In Here Please (Part 2)
 
Bless, another stupid person stating that all people who download lots are cd pirates... :-|

JohnHorb 20-02-2005 19:43

Re: *ALL* Speed Upgrade Discussion In Here Please (Part 2)
 
Quote:

Originally Posted by DieDieMyDarling
Bless, another stupid person stating that all people who download lots are cd pirates... :-|

Where does the post say that? It says that all those who ARE CD pirates would stop up all night to do it. (and no need to be offensive).

Tuftus 20-02-2005 19:46

Re: *ALL* Speed Upgrade Discussion In Here Please (Part 2)
 
Quote:

Originally Posted by DieDieMyDarling
Bless, another stupid person stating that all people who download lots are cd pirates... :-|

Then please educate us...

What the heck do you all download then?

downquark1 20-02-2005 19:53

Re: *ALL* Speed Upgrade Discussion In Here Please (Part 2)
 
Quote:

Originally Posted by Tuftus
Then please educate us...

What the heck do you all download then?

Everquest 2 beta 4 gig (often updated weekly)

World of warcraft beta 2.5 gig using bittorrent officially. (updated monthly usually requiring a total client download)

Plus those who purchase games through steam or fileplanet.com

Tuftus 20-02-2005 20:03

Re: *ALL* Speed Upgrade Discussion In Here Please (Part 2)
 
Quote:

Originally Posted by downquark1
Everquest 2 beta 4 gig (often updated weekly)

World of warcraft beta 2.5 gig using bittorrent officially. (updated monthly usually requiring a total client download)

Plus those who purchase games through steam or fileplanet.com

Then I guess you are stuffed then, unless you can beta test via CD/DVD like everyone else...

paulyoung666 20-02-2005 20:04

Re: *ALL* Speed Upgrade Discussion In Here Please (Part 2)
 
hang on this is the speed thread , not the cap thread :disturbd: ;)

Mick 20-02-2005 20:06

Re: *ALL* Speed Upgrade Discussion In Here Please (Part 2)
 
Quote:

Originally Posted by paulyoung666
hang on this is the speed thread , not the cap thread :disturbd: ;)

Yes can some members please take note that this is the new speeds thread and not the capping thread. Thanks. :)

downquark1 20-02-2005 20:09

Re: *ALL* Speed Upgrade Discussion In Here Please (Part 2)
 
Quote:

Originally Posted by Tuftus
Then I guess you are stuffed then, unless you can beta test via CD/DVD like everyone else...

they were not using disks, they were online games and the companies decided to distribute them how they did, sending weekly updates all around the world by post is hardly an option. It's the ISP job to provide bandwidth and it is perfectly within their means. The fact that international companies like sony are distributing public beta's online is proof that the average ISP can handle it.

Tuftus 20-02-2005 20:27

Re: *ALL* Speed Upgrade Discussion In Here Please (Part 2)
 
Quote:

Originally Posted by downquark1
they were not using disks, they were online games and the companies decided to distribute them how they did, sending weekly updates all around the world by post is hardly an option. It's the ISP job to provide bandwidth and it is perfectly within their means. The fact that international companies like sony are distributing public beta's online is proof that the average ISP can handle it.

Then one ask the question is NTL the average ISP???

or

Are we avearge users?

downquark1 20-02-2005 20:33

Re: *ALL* Speed Upgrade Discussion In Here Please (Part 2)
 
Quote:

Originally Posted by Tuftus
Then one ask the question is NTL the average ISP???

Considering they are a cable company who have their own networks I would say they are above average
Quote:

Are we avearge users?
I'm not and proud of it. I don't think the 'average' user needs a 2mb line anyway. I've got 750 and am perfectly happy.

Horace 20-02-2005 21:16

Re: *ALL* Speed Upgrade Discussion In Here Please (Part 2)
 
I don't know how you even dare download a game demo. Do you think bandwidth grows on trees? You think NTL supplies a 1.5mb/s service for people to download? It's for high speed browsing and chat and nothing more. It's people like you who are spoiling it for the rest of us 300k web users.The sooner NTL gets rid of you downloaders and gamers the better. Roll on the 56k speed caps !

OinkyBoinky 20-02-2005 22:13

Re: *ALL* Speed Upgrade Discussion In Here Please (Part 2)
 
Quote:

Originally Posted by Horace
I don't know how you even dare download a game demo. Do you think bandwidth grows on trees? You think NTL supplies a 1.5mb/s service for people to download? It's for high speed browsing and chat and nothing more. It's people like you who are spoiling it for the rest of us 300k web users.The sooner NTL gets rid of you downloaders and gamers the better. Roll on the 56k speed caps !


.....

martikus 20-02-2005 22:20

Re: *ALL* Speed Upgrade Discussion In Here Please (Part 2)
 
Quote:

Originally Posted by Horace
I don't know how you even dare download a game demo. Do you think bandwidth grows on trees? You think NTL supplies a 1.5mb/s service for people to download? It's for high speed browsing and chat and nothing more. It's people like you who are spoiling it for the rest of us 300k web users.The sooner NTL gets rid of you downloaders and gamers the better. Roll on the 56k speed caps !


LMAO!!!!!!

slowcoach 20-02-2005 22:22

Re: *ALL* Speed Upgrade Discussion In Here Please (Part 2)
 
Quote:

Originally Posted by Horace
I don't know how you even dare download a game demo. Do you think bandwidth grows on trees? You think NTL supplies a 1.5mb/s service for people to download? It's for high speed browsing and chat and nothing more. It's people like you who are spoiling it for the rest of us 300k web users.The sooner NTL gets rid of you downloaders and gamers the better. Roll on the 56k speed caps !

Yeh, people should realize that when they get billed twice it's obviously because they have been downloading too much, they get no sympathy from me.... anyway, let's see how those multiple Linux distro's are coming down, catch you later, just have to fit a bigger hard disk before I run out of space. ;)

jfunk 21-02-2005 02:36

Re: *ALL* Speed Upgrade Discussion In Here Please (Part 2)
 
What about people on the special offers of 300K @ 15 odd quid a month for a year or half price for the the 1st 3 months?

I cant remember which we went for, I think it was the latter so we're paying full price 17.99 again, but what if it was the other, are the upgrades available within the 12 months?

Sorry to take it off topic again but I have to laugh at the comment about teaching children the difference between right and wrong with regards to download caps. I think parents would be forgiven for not treating it like one of the Ten Commandments.

As for the subject of the non disclosure agreement, I cant see how the upgrades are any more a secret than the other information being provided.

zing_deleted 21-02-2005 08:36

Re: *ALL* Speed Upgrade Discussion In Here Please (Part 2)
 
Hi Im a new poster long term reader lol Just called ntl so called customer services basicly to ask about how speed/cost can equal value for money
I know this is speed and really this is what this post is about.Aol charge £17.99 for 512 now and £29.99 for 2 meg uncapped Im sat here paying £37.99 for my 1.5 meg desperatly asking myself why am i waiting for 3 meg when surely I should leave and goto aol, main reason i can see is 12 month contracts i dont want a new one.The light at the end of my tunnel is ukonline 8meg goes live on my exchange end of may Im only 2.6km from exchange so may not get 8meg but ill get a damn site more than 3 for £2 pound more than im paying now.

d0pey 21-02-2005 10:57

Re: *ALL* Speed Upgrade Discussion In Here Please (Part 2)
 
Quote:

Originally Posted by slowcoach
Yeh, people should realize that when they get billed twice it's obviously because they have been downloading too much, they get no sympathy from me.... anyway, let's see how those multiple Linux distro's are coming down, catch you later, just have to fit a bigger hard disk before I run out of space. ;)

I must say it makes me laugh, all the P2P uses claim they are download Linux distro's. I mean when do they get time to try out all the distro's and why do they bother?

scrotnig 21-02-2005 11:01

Re: *ALL* Speed Upgrade Discussion In Here Please (Part 2)
 
Quote:

Originally Posted by zinglebarb
Hi Im a new poster long term reader lol Just called ntl so called customer services basicly to ask about how speed/cost can equal value for money
I know this is speed and really this is what this post is about.Aol charge £17.99 for 512 now and £29.99 for 2 meg uncapped Im sat here paying £37.99 for my 1.5 meg desperatly asking myself why am i waiting for 3 meg when surely I should leave and goto aol, main reason i can see is 12 month contracts i dont want a new one.The light at the end of my tunnel is ukonline 8meg goes live on my exchange end of may Im only 2.6km from exchange so may not get 8meg but ill get a damn site more than 3 for £2 pound more than im paying now.

The fact that you'd even consider AOL speaks volumes.
__________________

Quote:

Originally Posted by Horace
I don't know how you even dare download a game demo. Do you think bandwidth grows on trees? You think NTL supplies a 1.5mb/s service for people to download? It's for high speed browsing and chat and nothing more. It's people like you who are spoiling it for the rest of us 300k web users.The sooner NTL gets rid of you downloaders and gamers the better. Roll on the 56k speed caps !

This is either sarcasm or trolling, surely? Please tell me it is.

zing_deleted 21-02-2005 11:03

Re: *ALL* Speed Upgrade Discussion In Here Please (Part 2)
 
what volumes exactlly am i speaking??? are you telling me that ntl are a reputable company with good customer services???no and neither is aol but it is cheaper
Also i said in my post that this was my first and my first reply from someone arrogant like u I treat with contempt thank you

cr80123 21-02-2005 11:32

Re: *ALL* Speed Upgrade Discussion In Here Please (Part 2)
 
Well it's clearly sarcasm. I can't believe you actually need that pointing out!

leesonmedhurst 21-02-2005 13:09

Re: *ALL* Speed Upgrade Discussion In Here Please (Part 2)
 
Hi



Heard today NTL are upgrading speeds after trying to leave and take my business to UKOnline. After being told of the upgrade cost free, I decided not to cancel my subscription. However, after more research I found this site and the details of the allowance caps and admin fees.



I have since called back NTL customer services and the gentleman I spoke to said there is an admin fee of around £20 and no caps. Reading these posts, it sounds as he has it round the wrong way - any confirmation on this?



More importantly, as a designer working from home I have a heavy usage of e-mail attachments (DXF and DWG AutoCAD files). I currently have a 1.5M connection, and I was under the impression it was unlimited usage. However, the posts here would suggest it is limited to a 1GB daily allowance even now?



Is there anyway I can monitor my usage now with a piece of software etc?



Your help is appreciated.



Thank you,

Nemesis 21-02-2005 13:11

Re: *ALL* Speed Upgrade Discussion In Here Please (Part 2)
 
Quote:

Originally Posted by leesonmedhurst
<snip>
Is there anyway I can monitor my usage now with a piece of software etc?

Welcome to the site .... this should help you out :D
http://www.cableforum.co.uk/board/sh...hlight=dumeter

Neil 21-02-2005 13:21

Re: *ALL* Speed Upgrade Discussion In Here Please (Part 2)
 
Quote:

Originally Posted by leesonmedhurst
<Snip>

You should probably be using a business connection from ntl, rather than the residential one you have.

zing_deleted 21-02-2005 13:51

Re: *ALL* Speed Upgrade Discussion In Here Please (Part 2)
 
I see nemesis reply to a new poster was a hell of a lot more polite than scrotnig think a leaf needs to be taken from that book

etccarmageddon 21-02-2005 13:59

Re: *ALL* Speed Upgrade Discussion In Here Please (Part 2)
 
I see this thread is degenerating again!

scrotnig 21-02-2005 14:19

Re: *ALL* Speed Upgrade Discussion In Here Please (Part 2)
 
Quote:

Originally Posted by zinglebarb
I see nemesis reply to a new poster was a hell of a lot more polite than scrotnig think a leaf needs to be taken from that book

I am entitled to my opinion as you are yours.

If you're a serious internet and/or computer user you won't even acknowledge the existence of AOL, since their disgusting software is as good as having a virus on your machine if you ever want to use another provider.

There are other reasons too.
__________________

Quote:

Originally Posted by etccarmageddon
I see this thread is degenerating again!

Only because some of us have got to the point where we're fed up with having crap hurled at us and having to be nice and fluffy in reply.

I, personally, speak my mind now and voice my own opinion. Some people don't like that because I dare to disagree with them. That's tough on them.

astra_lestat 21-02-2005 14:20

Re: *ALL* Speed Upgrade Discussion In Here Please (Part 2)
 
If they impose hard cap of 30G, I am off to ADSL companies. There are plenty of them who offer 1Mbps down and unlimited traffic.
I would prefer to have 512Mbps unlimited than 2Mbps/30G, for the same money.
For me time of caps is over after I left dial-up. no more worries about traffic and how much I can use my internet.
One month I can download 20G another month it could be 50, I do not want to worry about it. I must admit, that NTL is very polite about it at the moment and they never reminded me about 1G per day limit. As long as it stays this way, I am with NTL, because I like the company and I don't want BT beat the NTL, yet if they enforce 1g per day or 30g per month, I am off. Today they truncated news server as well, you cannot download anything from there anymore, so NTL has turned to be very unfriendly binary group provider. One more reason to leave them if they become mean to us.

Strzelecki 21-02-2005 14:23

Re: *ALL* Speed Upgrade Discussion In Here Please (Part 2)
 
Ok, I'm no fan of AOL, but you don'y need there software on your machine any more if you're using a router, they've finally allowed home networking (as of AOL 9)! Personally I shall be sticking with NTL until April, see how the speed upgrade goes then if I'm not happy I'll switch to UKOnlines 8 ish Meg service.

zing_deleted 21-02-2005 14:40

Re: *ALL* Speed Upgrade Discussion In Here Please (Part 2)
 
I feel well and truely judged by scrotnig i must not be worthy of a place on these boards
__________________

Quote:

Originally Posted by scrotnig
I am entitled to my opinion as you are yours.



Only because some of us have got to the point where we're fed up with having crap hurled at us and having to be nice and fluffy in reply.

I, personally, speak my mind now and voice my own opinion. Some people don't like that because I dare to disagree with them. That's tough on them.

i had made one post so your point is mute

orangebird 21-02-2005 14:41

Re: *ALL* Speed Upgrade Discussion In Here Please (Part 2)
 
Quote:

Originally Posted by zinglebarb
I feel well and truely judged by scrotnig i must not be worthy of a place on these boards

:rolleyes:

Take some time to read through Scrotnigs other posts. He's damn helpful, non-judgemental, speaks honestly and you really could've had worse. Like a reply from me.

Nemesis 21-02-2005 14:45

Re: *ALL* Speed Upgrade Discussion In Here Please (Part 2)
 
Everyone is welcome on the Forum, so welcome, and enjoy your time here. If you have a specific problem please post in a separate thread, leaving this one to get back ON TOPIC.

zing_deleted 21-02-2005 14:46

Re: *ALL* Speed Upgrade Discussion In Here Please (Part 2)
 
but i made one post and got an arrogant response with no help at all maybe he/she is helpful but i did nothing wrong but make a point about value for money was what i said incorrect ?? simple answer no irrelevant of someones feelings towards aol there are others offering 2 meg uncapped for £29.99 my point is a fair one why am i paying £37.99 for less speed

sorry nemesis i was already typing i wont bother anymore

scrotnig 21-02-2005 14:48

Re: *ALL* Speed Upgrade Discussion In Here Please (Part 2)
 
I just speak my mind, nothing more. I don't mean to offend individuals and that's not my intention. I apologise if anyone's taken something I said the wrong way.

ProfPete 21-02-2005 15:24

Re: *ALL* Speed Upgrade Discussion In Here Please (Part 2)
 
Quote:

Originally Posted by astra_lestat
If they impose hard cap of 30G, I am off to ADSL companies. There are plenty of them who offer 1Mbps down and unlimited traffic.

Bye

I'm sure ntl would much rather not have people who are taking more than their fair share. To lose a few abusers would make the network a far nicer place for the rest of us. You won't be missed.

Sorry, but its the truth, and if you think the grass is greener on the other side, then you'll just end up forcing your next ISP into caps with your abuse.


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